About PSTrax

PSTrax is a cloud-based system designed to help fire and emergency medical service (EMS) organizations manage logistics, equipment, vehicles, inventory, and more on a unified portal. The platform is custom-configured to your agency's specifications and can be used from mobile or any device.

PSTrax offers various modules such as vehicle, SCBA, PPE, critical asset, station, and narcotics, which enable emergency service establishments to handle communication, safety procedures, training, and more. The vehicle module allows users to automate truck inspections, schedule tasks, add training instructions, images, and videos, and document and store information in a centralized repository for reference. Crew members can also complete assigned tasks, add notes, and send alerts for missing or malfunctioning equipment.

The station module in PSTrax lets users track EMS inventories, status of daily, weekly, and monthly chores, and maintain logs for station tools, generators, cascades, and other equipment. Administrators can also manage documentation to handle audits and claims, ensuring compliance with statutory regulations.

Pricing starting from:

N/A

  • Free Trial
  • Free
  • Subscription

Key benefits of PSTrax

All-In-One. Manage your apparatus, equipment, and inventory checks in one place.
Use Any Device. PSTrax is a cloud-based system that is accessible with any device that has internet connectivity.
Custom Built. We build the system to your exact requirements.
Track Issues. Send real-time notifications to the right people when issues arise.
Build For Crews. Extremely easy to use that ensures quick adoption.
Work Together. Crew members can complete checks at the same time using multiple devices.
Full Documentation. All your documentation for easy reporting and powerful dashboards.
Barcode Scanning. Scan barcodes and QR codes using your device or external Bluetooth scanners.

Devices

Business size

S M L

Markets

United States, Canada, United Kingdom, Australia

Supported Languages

English

Pricing starting from:

N/A

  • Free Trial
  • Free
  • Subscription

Images

PSTrax alerts
PSTrax dashboard
PSTrax due & unscheduled events
PSTrax event logs
PSTrax schedule overview
View 6 more
PSTrax screenshot: PSTrax alerts PSTrax screenshot: PSTrax dashboard PSTrax screenshot: PSTrax due & unscheduled events PSTrax screenshot: PSTrax event logs PSTrax screenshot: PSTrax schedule overview

Features

Total features of PSTrax: 29

  • Activity Dashboard
  • Alerts / Escalation
  • Automatic Notifications
  • Barcode Scanning
  • Barcode Support
  • Communication Management
  • Compliance Management
  • Custom Development
  • Data Storage Management
  • Document Generation
  • Document Management
  • Document Review
  • Document Storage
  • Equipment Maintenance
  • Equipment Tracking
  • Event Logs
  • Inspection Management
  • Inventory Management
  • Inventory Tracking
  • Job Scheduling
  • Maintenance Scheduling
  • Monitoring
  • Quality Control
  • Real Time Notifications
  • Scheduling
  • Secure Data Storage
  • Status Tracking
  • Task Scheduling
  • Training Management

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CityReporter

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StationSmarts

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Reviews

Overall rating

5 /5
(11)
Value for Money
5/5
Features
5/5
Ease of Use
5/5
Customer Support
5/5

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Showing 5 reviews of 11
Ruth C.
Overall rating
  • Industry: Public Safety
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Checks for everything

Reviewed on 2020/11/16

In this day and age there is something to be said for a company with good customer service. PsTrax...

In this day and age there is something to be said for a company with good customer service. PsTrax get a 5 star and a knock out of the park on this! I love dealing with the PsTrax team.

Pros

1. Multiple people can be on the program from any smart phone or tablet
2. Does away from paper so I can get on right away and see alert that are set, and ask questions right away instead of tracking down a paper that got forgotten somewhere and trying to decipher what people wrote on it.
3. It is so customizable and has so many features to meet the needs of your department.

Cons

it is hard to think of the cons with this program.

Bob R.
Overall rating
  • Industry: Public Safety
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

PSTrax. Great company and great product!

Reviewed on 2020/09/24

PSTrax from our first phone call inquiring about the product to our implementation could not have...

PSTrax from our first phone call inquiring about the product to our implementation could not have been easier to work with. Communication with the team has always been excellent and they truly care about the customer experience. Being a smaller company they are able to effect changes quickly without the red tape of a larger organization. I would definitely recommend any agency looking for a simple to use software package for daily vehicle and station checks to look at PSTrax. Because of the this we also have added the PPE module and have plans for additional modules in the future.

Pros

The implementation and setup of the software was very easy. The team at PSTrax took any form of information that we had from our current check and inventory sheets and did the heavy work of inputting the data for us. During every step of the process there was excellent communication and they were more than willing to do anything we needed to make sure the go live was as painless as possible. I passed the maintenance and config changes to two of our members who were not the most tech savvy and they have taken to it without any issue. The software package has definitely made deficiency reporting more efficient and easier to manage without having paper all over the place.

Cons

There is nothing about the software that we have an issue with at this time.

Marc M.
Overall rating
  • Industry: Public Safety
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

PStrax exceeded our expectations...

Reviewed on 2020/09/26

Our organization, like most nowadays, places a high priority on environmental awareness. We got...

Our organization, like most nowadays, places a high priority on environmental awareness. We got buy-in from staff becuase this allowed us to go fully "paperless". We now have an extremely powerful tool that is not only utilized by fire department staff, but by our Public Works Fleet Division. For example, if we have equipment issues or alerts, these can be posted in real time and emails will automatically be sent to whomever we choose, even depending on what the issue is. For example, a flat tire will generate an urgent email to Fleet, whereas an SCBA failure will generate an email to our SCBA responsible within the
department. This feature alone created new efficiencies as the proper point person(s) is notified immediately and is automatically documented.

Pros

What we liked most about this software was how intuitive it is. Very user friendly, and very straight forward to get all of our personnel logged in, trained, and up and running. The customer service exceeded our expectations as we had many requests in the early days of implementing the program. PStrax met every request and curtailed the program to meet specific and unique schedules for our department. What is also very, very helpful, is the access to videos and documents for each specific function. If you forget how to add an apparatus to the fleet, you can get almost immediate help from any of their staff, or take a look at the tab with all the videos and you'll find exactly what you need. A simple concept that helps tremendously.

Cons

It is hard to find cons with this software as it exceeded our expectations. We were still using paper when we transitioned to PStrax. It has been overwhelmingly successful and well received by all members in the department.

Glen V.
Overall rating
  • Industry: Public Safety
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Customer Service #1

Reviewed on 2021/01/11

Top notch

Top notch

Pros

We have been using this software to track SCBA, Bunker Gear, Apparatus, and Station repairs. Easy to use,
create alerts, keep track of repairs and status, and accountability to those responsible for their equipment.

Cons

Any improvements we think of get added immediately to our software.

Scott W.
Overall rating
  • Industry: Public Safety
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Ponderosa Fire Department

Reviewed on 2020/09/28

We have been with PSTrax from their beginning and new this was going to be an essential tool for...

We have been with PSTrax from their beginning and new this was going to be an essential tool for departments across the country. We have been very pleased to see their growth and their ability to meet all of the customer needs not just the new ones. Our overall experience has been great! If departments are not using this system they are missing out!

Pros

Going from paper checks to electronic checks puts all of our equipment in our members hands. It has improved our reporting for equipment and maintenance needs. All we had to do was provide our paper checks/forms and PSTrax did all the work. Our overall communication for any equipment and maintenance needs has improved. Once PSTrax did all of the hard work building our checks we have taken over and modifications or building our own checks is became very simple. We just recently started using the assets module and again all the information was provided and they did all the work with very little effort on our part.

Cons

We have been very pleased with our product and have not really run into any problems utilizing PSTrax

Showing 5 reviews of 11 Read all reviews

PSTrax FAQs

Below are some frequently asked questions for PSTrax.

PSTrax offers the following pricing plans:

  • Pricing model: Free, Subscription
  • Free Trial: Available

Please contact [email protected] directly for pricing details.

PSTrax offers the following features:

  • Equipment Tracking

PSTrax has the following typical customers:

Small Business, Large Enterprises, Public Administrations, Mid Size Business

PSTrax supports the following languages:

English

We do not have any information about what devices PSTrax supports

PSTrax integrates with the following applications:

Emergency Reporting

PSTrax offers the following support options:

Phone Support, Online Support, FAQs, Video Tutorials

Related categories

See all software categories found for PSTrax.