SigParser

I like the 25% new contacts we get from accounts that my team and I work with. Typically data attrition causes a net loss of 20% of all business contacts per year, with SigParser, or database is actually growing due to up to date contact information being added from auto replies and signature lines on all of our marketing and sales activities. We also see 17% more direct phone numbers added to our CRM, 11% updated titles, and 12% more cell phone numbers. The contact update and organization is the best feature. The next best feature is metrics and reporting on all inboxes that you hook up for your team. You can see their volume and performance within email. This is particularly valuable for sales managers. Lastly, I appreciate that you can slice and dice and create reports based on user contacts that are frequently emailed, and prepare lists based on the best performing segments of your business email outreach.

As a marketing agency this is one of the best tools I have come across during my 12 years in business.

At this point it does exactly as they said it would. I have no cons, I would like to see development around organization and querying based on the content of the emails themselves.

A CRM is only as useful as the data it contains, and SigParser offers a quick and easy way to bolster that data by crawling emails for missing data points. It's just getting started, but the founders are easy to work with and I can see this developing into a must-have app.

As with many newer apps, the functionality is more developed than the user interface and look-and-feel. The documentation is also behind the curve, which requires more back and forth with the tech support team.

It works quietly in the background of my CMS, working hard to accurately scrape valuable contact details from emails we receive. It's been amazing how many times I've been able to contact a prospect immediately without having to hunt around for their contact details - it all just works.

Nothing. They are responsive, always improving, and passionate about what they do. Love it.

I did not have to think about it, and opportunities are not lost in an inbox and it would integrate with our systems well.

I am also very impressed with the customer support - they got back promptly each time. We had been charged for something and I was anticipating having to go back and forth for while, instead, they fixed it right away for us SO easy and saved me so much time. This energy is what makes me want to stay with sparser.

Not a software issue but with where we are as a business this was a little ahead of us in our sales and ability to keep up with the information. We are getting there but we don't yet have enough of a clear pathway to know what do with the addresses.