Yellow Messenger

AI conversational platform for creating chatbots

About Yellow Messenger

Yellow Messenger is a cloud-based conversational software designed to help businesses in advertising, education, banking, healthcare, insurance, retail, and other industries create, launch, and manage custom chatbots. The platform includes artificial intelligence (AI) technology, which lets organizations build virtual assistants to automate operational workflows, respond to customer queries, and engage with the target audience.

The WhatsApp chatbot in Yellow Messenger enables enterprises to communicate with clients and notify customers about bookings, payments, offers, and other announcements through personalized messages. Features include audience segmentation, learning and training management, natural language processing, sentiment analysis, polls, role-based permissions, and succession planning. Store owners can handle sales, marketing, customer interaction, support services, and other eCommerce operations using the Canary module.

Yellow Messenger’s Bumblebee module enables organizations to streamline various human resources (HR) processes such as scheduling interviews, onboarding employees, running polls, and more. It supports integration with various third-party applications including SAP SuccessFactors, Google Drive, Skype, Jira, Slack, and more.

Devices

Business size

S M L

Markets

United States, United Kingdom, China, India, Brazil

Supported Languages

Arabic, Chinese (Simplified), Chinese (Traditional), Danish, English and 11 others, Finnish, French, German, Indonesian, Italian, Portuguese, Russian, Spanish, Swedish, Thai, Turkish

Images

Yellow Messenger access control
Yellow Messenger user invites
Yellow Messenger support overview
Yellow Messenger user journey management
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Yellow Messenger video
Yellow Messenger screenshot: Yellow Messenger access control Yellow Messenger screenshot: Yellow Messenger user invites Yellow Messenger screenshot: Yellow Messenger support overview Yellow Messenger screenshot: Yellow Messenger user journey management

Features

Total features of Yellow Messenger: 40

  • API
  • Activity Dashboard
  • Analytics
  • Auto-Responders
  • Automatic Notifications
  • Benchmarking
  • Campaign Analysis
  • Campaign Management
  • Campaign Segmentation
  • Communication Management
  • Configurable Workflow
  • Customer Experience Management
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Electronic Payments
  • Engagement Analytics
  • Feedback Automation
  • Feedback Collection
  • Gamification
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Language
  • Process Control
  • Pulse Surveys
  • Question Library
  • Real Time Analytics
  • Real Time Notifications
  • Reporting & Statistics
  • Sales Analytics
  • Sales Orders
  • Sentiment Analysis
  • Social Advertising
  • Social Media Integration
  • Social Media Metrics
  • Social Network Marketing
  • Third Party Integration
  • Visual Analytics
  • Workflow Management
  • eCommerce Management

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Xenioo

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#2 Alternative to Yellow Messenger
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Communication Studio 2.0

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#3 Alternative to Yellow Messenger
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Zendesk

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#4 Alternative to Yellow Messenger
Zendesk's fully customizable help desk solution scales with your business and enables organizations to solve tickets...

Reviews

Overall rating

4,7 /5
(15)
Value for Money
4,2/5
Features
4,2/5
Ease of Use
4,4/5
Customer Support
4,5/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

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Showing 5 reviews of 15
Prafulla P.
Overall rating
  • Industry: Financial Services
  • Company size: 201-500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

A perfect solution for operational efficiency

Reviewed on 2020/06/09

Pros

A major chunk of the incoming volume is handled by the bot itself. Only interactions which absolutely require human interactions are routed to the operations team, This has increased efficiency multifolds

Cons

Bit more features into the live chat agent dashboard and more focus on reports.

Janani P.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201-500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Yellow Messenger Review

Reviewed on 2020/06/25

Pros

It is a ready-to-use platform with amazing cloud function options which is a blessing for the developers/Bot Builders.

Look & feel of the Platform as it gets updated with new features often.

Easy ability to integrate with multiple channels like WhatsApp, FB Messenger etc.

Cons

The platform gets updated often which is brilliant but if the developers could get notified about the updates & latest features, it would be helpful.

Also, most of the Documentation seems incomplete.

Kesav S.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 501-1 000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

The perfect software for building the perfect Chat Bot

Reviewed on 2020/06/06

Pros

I would say I like the flexibility and features the software offers. The option of either using UI for building a bot or completely sticking to coding is just simply amazing.

Cons

Keeping track of journey flow in the bot.

Uma mageswari D.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10 000+ Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Yellow messenger Chatbot training

Reviewed on 2020/06/16

Pros

Features and User interface are user friendly so it is easy to understand and use.

Cons

Structured way instructions or manual need to be provided to follow the steps.
If possible sample journey required so that few things can be self explanatory.

Tanvish K.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201-500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Yellow Messenger Review

Reviewed on 2020/10/27

I had a great experience while working on the YM Platform. My team was amongst the top 14 in the...

I had a great experience while working on the YM Platform. My team was amongst the top 14 in the Hackathon organized by Yellow Messenger. An overall pretty good tool for developers likes us.

Pros

1. Ease with which we could use.
2. Collaborative work I could do with the team.
3. Functionality at its best.

Cons

1. didYouMean didn't work for us automatically which was suppose to run as per the YM Team.

Showing 5 reviews of 15 Read all reviews

Yellow Messenger FAQs

Below are some frequently asked questions for Yellow Messenger.

Yellow Messenger offers the following pricing plans:

  • Pricing model: Subscription
  • Free Trial: Not Available

Please contact Bitonic Technology Labs directly for pricing.

Yellow Messenger offers the following features:

  • Analytics
  • Auto-Responders
  • Benchmarking
  • Communication Management
  • Customizable Branding
  • Feedback Collection
  • Gamification
  • Mobile Access
  • Multi-Channel Communication
  • Multi-Language
  • Pulse Surveys
  • Question Library
  • Sentiment Analysis
  • Third Party Integration

Yellow Messenger has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Yellow Messenger supports the following languages:

Arabic, Chinese (Simplified), Chinese (Traditional), Danish, English, Finnish, French, German, Indonesian, Italian, Portuguese, Russian, Spanish, Swedish, Thai, Turkish

Yellow Messenger supports the following devices:

Android, iPhone, iPad

Yellow Messenger integrates with the following applications:

Facebook, Google Drive, Jira, Microsoft 365, Microsoft Azure, SAP Business One, SharePoint, Slack, SuccessFactors, Zendesk

Yellow Messenger offers the following support options:

Phone Support, FAQs, Forum, Online Support

Related categories

See all software categories found for Yellow Messenger.