About Lime CRM

Lime CRM is a customer relationship management (CRM) software designed to help businesses streamline their sales, marketing, and customer care activities and in turn simplify the working day and generate happier customers.

Customized to your company's processes and integrated to your other important systems (such as your website, ERP, PBX, Outlook or Gmail), Lime CRM gathers all your customer information in one place to give you a visual overview of your business and help you work more structured with sales, marketing and customer care.

Lime CRM allows you to track you and your teams sales activities, both on a company and an individual level. KPIs and reports are visualized in real-time to help you take more informed decisions. Ensure GDPR compliance by allowing your customers to edit personal details and manage consent. Personalized views allows users to access information only relevant for them. In addition to this, Lime CRM can also be equipped with add-on tools such as business intelligence (BI), workflow management, case management, customer segmentation, electronic signatures, newsletter and marketing automation, event management, and more.

Pricing starting from:

€60,00/month

  • Free Trial
  • Subscription

Key benefits of Lime CRM

- Business intelligence: Improve your decision making by letting Lime BI visualize your large amount of data on visual dashboards
- Case management: Keep track of one or several inboxes by letting Mail Gateway send automatically generated responses and create cases in Lime CRM
- ERP integration: Integrate Lime CRM with your ERP to ensure up-to-date customer data and a better understanding of your customers
- GDPR compliance: Let customers edit their personal data and manage consent with the GDPR add-on. This eases the administration and improves transparency between you and your customers
- Calendar and email connection: Reduce the risk of loosing information about important customer interactions by connect your inbox to Lime CRM. Email correspondence and calendar invitations are saved under the right deal and customer and makes it easy to know what has been discussed, promised and delivered
- Marketing automation: Use Lime Newsletter to create visual and measurable campaigns based on customer data in Lime CRM. Choose between traditional mailings or automate your communications with automated flows

Devices

Business size

S M L

Pricing starting from:

€60,00/month

  • Free Trial
  • Subscription

Images

Complete customer overview
Sales Dashboard
Marketing Dashboard
Deal Management
Complete overview of customers, deals, marketing campaigns, todo's and much more
Lime CRM on the go
View 7 more
Lime CRM video Lime CRM screenshot: Complete customer overview Lime CRM screenshot: Sales Dashboard Lime CRM screenshot: Marketing Dashboard Lime CRM screenshot: Deal Management Lime CRM screenshot: Complete overview of customers, deals, marketing campaigns, todo's and much more Lime CRM screenshot: Lime CRM on the go

Features

Total features of Lime CRM: 64

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Segmentation
  • Case Management
  • Compliance Management
  • Computer Telephony Integration
  • Contact Management
  • Customer Database
  • Customer Segmentation
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Visualization
  • Digital Signature
  • Document Storage
  • Document Templates
  • ERP
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Email Templates
  • Forecasting
  • Interaction Tracking
  • Internal Chat Integration
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Marketing Automation
  • Microsoft Outlook Integration
  • Mobile Access
  • Project Management
  • Quotes/Estimates
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Marketing Managment
  • Sales Forecasting
  • Sales Orders
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Search/Filter
  • Segmentation
  • Social Media Integration
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Territory Management
  • Third Party Integrations
  • Website Integration
  • Workflow Management

Alternatives

Zoho CRM

4,2
#1 Alternative to Lime CRM
Zoho CRM is a cloud-based customer relationship management (CRM) software that helps businesses of all sizes close...

Odoo

4,2
#2 Alternative to Lime CRM
Odoo is a fully-integrated, customizable, and open-source suite of business applications. A majority of the business...

Salesforce Sales Cloud

4,4
#3 Alternative to Lime CRM
Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. Sales Cloud...

Insightly

3,9
#4 Alternative to Lime CRM
Grow your business faster than ever before by building stronger customer relationships, managing sales opportunities...

Reviews

Overall rating

4,5 /5
(24)
Value for Money
4,4/5
Features
4,3/5
Ease of Use
4,5/5
Customer Support
4,8/5

Already have Lime CRM?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 24
Rikard T.
Overall rating
  • Industry: Consumer Services
  • Company size: 201-500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Does it really well

Reviewed on 2021/02/04

Pros

Is a good and efficient system, simplifies and speeds up processes

Cons

Taskable, a bit slow sometimes, but no major problem

Sara L.
Overall rating
  • Industry: Financial Services
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Lime - Dicom Expense

Reviewed on 2021/02/09

This has helped us keep track of our prospects and customer in a way better way than previous...

This has helped us keep track of our prospects and customer in a way better way than previous solutions with excel sheets etc.
Now we have one installed process which could be better on our end, but as CRM's go, we have everything we need with Lime.

Pros

Easy to use, integration was a bit tricky since we had a lot of customization done, but always satisfied with our salesperson, [SENSITIVE CONTENT HIDDEN].
I like the way it is configured and that the functionality is wide, a lot of tiles and you can configure it with personalized filters.

Cons

There could be more manuals/instructions - we find the statistics module a bit difficult and therefor are we not getting everything possible out of the application.
Ideally, it would also be a full on cloud solution with the same functionalities as the on prem, but they are getting there.

Mattias R.
Overall rating
  • Industry: Insurance
  • Company size: 51-200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Easy to adminster

Reviewed on 2021/02/04

Easy to administer and to use.Filters and views make it possible to see what you are most...

Easy to administer and to use.Filters and views make it possible to see what you are most interested in.
A big challenge is to get the user to register relevant data in the system.

Pros

The access to self-administer certain parts of the system. Change text and add / delete fields without having to hire a consultant. Make it fast to help the user customize the system.

Cons

Integrations with our own business systems partly due to the installation "on premise" instead of cloudsolutuion hosted by Lime. Desktop client functionality is not fully implemented in web client

Thomas T.
Overall rating
  • Industry: Sports
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great system with both CRM and FRM capasity within the same system

Reviewed on 2021/02/10

We use this system for the Leagues - Eliteserien and OBOS-ligaen as well as all clubs within these...

We use this system for the Leagues - Eliteserien and OBOS-ligaen as well as all clubs within these leagues.
It is a great tool for aggregation all fan activites and touchpoints as well as making the marketing departements more professional.

Pros

The search function
Ability to add tickets through integrations
Easy to customize

Cons

Not all functions from the desktop version is in the webversion yet. Still have to use the desktop client in order to do some stuff.

Sami L.
Overall rating
  • Industry: Paper & Forest Products
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Very good value for money

Reviewed on 2021/02/04

Pros

LIME works very well straight out of the box and it's easy to use. Because of this people like it a lot and there is very little if any resistance from the users.

Cons

At the time of purchase the history data was not available but now that's been fixed too.

Showing 5 reviews of 24 Read all reviews

Lime CRM FAQs

Below are some frequently asked questions for Lime CRM.

Lime CRM offers the following pricing plans:

  • Starting from: €60,00/month
  • Pricing model: Subscription
  • Free Trial: Available

Lime CRM is offered at €60 per month per user. Free trial is available. All our subscriptions include a service agreement.

We do not have any information about Lime CRM features

Lime CRM has the following typical customers:

2-10, 11-50, 51-200, 201-500

We do not have any information about what languages Lime CRM supports

Lime CRM supports the following devices:

Lime CRM integrates with the following applications:

Dynamics 365 Business Central, Gmail, Google Maps, HubSpot Marketing Hub, Microsoft Outlook, Zapier, e-conomic

Lime CRM offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for Lime CRM.