Impress

Cloud-based document preparation and distribution software

About Impress

Impress by Quadient is a cloud-based document management software designed to help businesses across retail, higher education, healthcare, financial, and other sectors automate document preparation workflows and communicate with customers. It enables employees to create, manage, and distribute invoices, cash statements, notices, letters, and other documents via a unified platform.

Impress offers a variety of features such as compliance management, billing, interactive content, analytics, customer experience management, invoicing, barcoding, and more. The application allows managers to configure pre-defined business rules to streamline the distribution process and track employee productivity. It also lets professionals create and send personalized text messages to target audiences across multiple channels.

Impress supports integration with various third-party platforms such as DocuWare, DocuSign, ConnectSuite, eCertify, eValidate, Architect, and more. It provides a customer portal, which allows employees to run marketing campaigns, receive payments from customers, and track and archive ad hoc or business documents.

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Impress

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Impress

Images

Impress Software - Impress Automate production control
Impress Software - Impress Automate client's documents
Impress Software - Impress Automate client management
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Impress video
Impress Software - Impress Automate production control
Impress Software - Impress Automate client's documents
Impress Software - Impress Automate client management

Features

Total features of Impress: 47

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Archiving & Retention
  • Barcode / Ticket Scanning
  • Batch Communications
  • Billing & Invoicing
  • Business Process Automation
  • Business Process Control
  • CASS Certified
  • Campaign Management
  • Collaboration Tools
  • Compliance Tracking
  • Contact Database
  • Customizable Invoices
  • Data Import/Export
  • Delivery Tracking
  • Document Automation
  • Document Classification
  • Document Generation
  • Document Imaging
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Duplicate Management
  • Electronic Signature
  • Email Distribution
  • Intelligent Mail Support
  • Invoice History
  • Job Management
  • Mailing Services Integration
  • Multi-Channel Communication
  • NCOALink Processing
  • No-Code
  • On-Demand Communications
  • Online Invoicing
  • PAVE Certified Presorting
  • Personalization
  • Print Management
  • Process Modeling & Designing
  • Reporting & Statistics
  • Reporting/Analytics
  • Search/Filter
  • Template Management
  • Third Party Integrations
  • Workflow Management

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Quixy

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Marketing 360

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#3 Alternative to Impress
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Reviews

Overall rating

4,1 /5
(7)
Value for Money
3,7/5
Features
4/5
Ease of Use
3,6/5
Customer Support
4/5

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Showing 5 reviews of 7
Cameron M.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

If you have Impress Automate, you have no accounting burden and you can breathe a sigh of...

Reviewed on 2021/07/02

Almost all the essential things you need for your accounting transactions are in one platform.. And...

Almost all the essential things you need for your accounting transactions are in one platform.. And the convenience of having easy access to it is priceless.

Pros

This software makes my daily accounting work very easy. I love the ability to manage our invoices in use while controlling the expenses of our business. Good solution for billing and maintenance of basic accounts. I also liked that it has good mobile compatibility which helps get things done quickly and easily. Impress Automate handles every aspect of my company's finances. This product makes it easy for you to create estimates and invoices, capture invoices and expenses, and monitor business health. The multi-user feature allows the business to track expenses and movement of funds between departments and business teams. I use this product to get rid of my accounting burden and it does not let me down, it is a solution for me.

Cons

I did not encounter any aspect that I did not like, I am very satisfied with the service I received.

Troy W.
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 10 000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Useful but at Times Frustrating

Reviewed on 2021/05/07

Overall my experience is ok as it does a lot of processing, both in terms of what's done (informatio...

Overall my experience is ok as it does a lot of processing, both in terms of what's done (information taken off cover pages, barcodes added for stuffing), and how many files it processes.

Pros

This is useful for file/document processing, including adding and removing content on pages, but also combining files as well.

Cons

Older versions used to have a 'Quality Tool' in which you could give an input file and see how it's processed and why, but it seems to have been removed from the latest version of Impress Automate (v1.2).

Rosie D.
Overall rating
  • Industry: Wholesale
  • Company size: 51-200 Employees
  • Used for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Has potential

Reviewed on 2020/12/16

Like I mentioned above, I still have not been able to use the service that I'm being billed for...

Like I mentioned above, I still have not been able to use the service that I'm being billed for monthly. I have had to run the contracted service along with machine rentals because I still have to do it myself in office. I believe the service has potential I just haven't experienced it yet.

Pros

The ability to queue up large number of prints and be able to track it.

Cons

I have had the service for over 2 months now and we have not been able to get help to setup our normal statements run that we send out monthly to our customers. It appears the setup and membership team were motivated to have us sign up however the after service has been poor.

Response from Quadient

Rosie, we're so sorry you've encountered issues with your monthly statement setup. We want to make this right for you. Tracy, our Customer Success Manager, will reach out to you right away.

- The Quadient Team

Richard C.
Overall rating
  • Industry: Industrial Automation
  • Company size: 201-500 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great Solution

Reviewed on 2020/12/11

We mostly use this in our AP group to mail certain invoices. Also used throughout our general...

We mostly use this in our AP group to mail certain invoices. Also used throughout our general office mailings too.

Pros

The process of integration was very straightforward once we got out IT group and the integration team at Quadient on the same page. It is a big time saver for us to have this system in place. Our AP group has much more time available to them now.

Cons

I don't think there are any 'cons' that we can immediately identify. We are happy so far.

Jessica P.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Very “impress”ed

Reviewed on 2020/12/21

Great overall

Great overall

Pros

I really like the way that this program operates in general. Really gets done everything I need very easily. It’s very simple to understand how to change the documents around if necessary. I also love how undeliverable addresses are removed and it saves my company money on postage and supplies.

Cons

How long it took to get it going and also the battle I had to fight in order to get training on how to use it, but now since we are over that hill everything is fine so far

Showing 5 reviews of 7 Read all reviews

Impress FAQs

Below are some frequently asked questions for Impress.

Impress offers the following pricing plans:

  • Starting from:
  • Pricing model: Subscription
  • Free Trial: Not Available

Please contact Quadient directly for pricing information.

Impress has the following typical customers:

2-10, 11-50, 51-200, 201-500

Impress supports the following languages:

English

Impress supports the following devices:

Impress integrates with the following applications:

DocuSign, DocuWare

Impress offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

Related categories

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