Impress Automate

Cloud-based document preparation and distribution software

About Impress Automate

Impress Automate by Quadient is a cloud-based document management software designed to help businesses across retail, higher education, healthcare, financial, and other sectors automate document preparation workflows and communicate with customers. It enables employees to create, manage, and distribute invoices, cash statements, notices, letters, and other documents via a unified platform.

Impress Automate offers a variety of features such as compliance management, billing, interactive content, analytics, customer experience management, invoicing, barcoding, and more. The application allows managers to configure pre-defined business rules to streamline the distribution process and track employee productivity. It also lets professionals create and send personalized text messages to target audiences across multiple channels.

Impress Automate supports integration with various third-party platforms such as DocuWare, DocuSign, ConnectSuite, eCertify, eValidate, Architect, and more. It provides a customer portal, which allows employees to run marketing campaigns, receive payments from customers, and track and archive ad hoc or business documents.

Devices

Business size

S M L

Images

Impress Automate production control
Impress Automate client's documents
Impress Automate client management
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Impress Automate video
Impress Automate screenshot: Impress Automate production control Impress Automate screenshot: Impress Automate client's documents Impress Automate screenshot: Impress Automate client management

Features

Total features of Impress Automate: 49

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Archiving & Retention
  • Barcode / Ticket Scanning
  • Batch Communications
  • Billing & Invoicing
  • Business Process Automation
  • Business Process Control
  • CASS Certified
  • Collaboration Tools
  • Compliance Tracking
  • Contact Database
  • Customizable Invoices
  • Data Capture and Transfer
  • Data Connectors
  • Data Import/Export
  • Data Migration
  • Data Transformation
  • Document Automation
  • Document Classification
  • Document Generation
  • Document Imaging
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Duplicate Management
  • Electronic Signature
  • Email Distribution
  • Intelligent Mail Support
  • Invoice History
  • Job Management
  • Multi-Channel Communication
  • NCOALink Processing
  • No-Code
  • On-Demand Communications
  • Online Invoicing
  • PAVE Certified Presorting
  • Personalization
  • Print Management
  • Process Modeling & Designing
  • Reporting & Statistics
  • Reporting/Analytics
  • Search/Filter
  • Template Management
  • Third Party Integrations
  • Visual Workflow Management
  • Workflow Management

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Reviews

Overall rating

4 /5
(5)
Value for Money
3,4/5
Features
3,8/5
Ease of Use
3,2/5
Customer Support
3,8/5

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Showing 5 reviews of 5
Richard C.
Overall rating
  • Industry: Industrial Automation
  • Company size: 201-500 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great Solution

Reviewed on 2020/12/11

We mostly use this in our AP group to mail certain invoices. Also used throughout our general...

We mostly use this in our AP group to mail certain invoices. Also used throughout our general office mailings too.

Pros

The process of integration was very straightforward once we got out IT group and the integration team at Quadient on the same page. It is a big time saver for us to have this system in place. Our AP group has much more time available to them now.

Cons

I don't think there are any 'cons' that we can immediately identify. We are happy so far.

Jessica P.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Very “impress”ed

Reviewed on 2020/12/21

Great overall

Great overall

Pros

I really like the way that this program operates in general. Really gets done everything I need very easily. It’s very simple to understand how to change the documents around if necessary. I also love how undeliverable addresses are removed and it saves my company money on postage and supplies.

Cons

How long it took to get it going and also the battle I had to fight in order to get training on how to use it, but now since we are over that hill everything is fine so far

Rosie D.
Overall rating
  • Industry: Wholesale
  • Company size: 51-200 Employees
  • Used Other for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Has potential

Reviewed on 2020/12/16

Like I mentioned above, I still have not been able to use the service that I'm being billed for...

Like I mentioned above, I still have not been able to use the service that I'm being billed for monthly. I have had to run the contracted service along with machine rentals because I still have to do it myself in office. I believe the service has potential I just haven't experienced it yet.

Pros

The ability to queue up large number of prints and be able to track it.

Cons

I have had the service for over 2 months now and we have not been able to get help to setup our normal statements run that we send out monthly to our customers. It appears the setup and membership team were motivated to have us sign up however the after service has been poor.

Response from Quadient

Rosie, we're so sorry you've encountered issues with your monthly statement setup. We want to make this right for you. Tracy, our Customer Success Manager, will reach out to you right away.

- The Quadient Team

Marsha W.
Overall rating
  • Industry: Farming
  • Company size: 201-500 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

The set up process is grueling. Only start this project when you have a lot of time to commit...

Reviewed on 2020/12/16

So far, all of our questions have been addressed. I think we are over the hump and things will...

So far, all of our questions have been addressed. I think we are over the hump and things will improve from here on out. The staff is very knowledgeable and professional.

Pros

I like they automation so we have less people involved in multiple page mailings. I like that the mailing addresses are verified prior to mailing and that we can save money on the bulk mailing rates.

Cons

It is COMPLICATED. The person in our office in charge of setting it up had used it before so thankfully had a good idea of how everything was supposed to work. We still experienced hiccups along the way. If I had been trying to do this myself, I honestly wonder if the project would have been completed.

Julie B.
Overall rating
  • Industry: Environmental Services
  • Company size: 51-200 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Impress Automate

Reviewed on 2020/12/11

Pros

We appreciate how this software has take a job that took 3+ days to complete by multiple people, down to 1, in 1/2 a day! Brillant!

Cons

The initial design process took a little longer than I expected, but after using and coming back to the drawing board, its perfect!

Showing 5 reviews of 5 Read all reviews

Impress Automate FAQs

Below are some frequently asked questions for Impress Automate.

Impress Automate offers the following pricing plans:

  • Starting from:
  • Pricing model: Subscription
  • Free Trial: Not Available

Please contact Quadient directly for pricing information.

We do not have any information about Impress Automate features

Impress Automate has the following typical customers:

2-10, 11-50, 51-200, 201-500

We do not have any information about what languages Impress Automate supports

Impress Automate supports the following devices:

Impress Automate integrates with the following applications:

DocuSign, DocuWare

Impress Automate offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

Related categories

See all software categories found for Impress Automate.