About Impress
Impress by Quadient is a cloud-based document management software designed to help businesses across retail, higher education, healthcare, financial, and other sectors automate document preparation workflows and communicate with customers. It enables employees to create, manage, and distribute invoices, cash statements, notices, letters, and other documents via a unified platform.
Impress offers a variety of features such as compliance management, billing, interactive content, analytics, customer experience management, invoicing, barcoding, and more. The application allows managers to configure pre-defined business rules to streamline the distribution process and track employee productivity. It also lets professionals create and send personalized text messages to target audiences across multiple channels.
Impress supports integration with various third-party platforms such as DocuWare, DocuSign, ConnectSuite, eCertify, eValidate, Architect, and more. It provides a customer portal, which allows employees to run marketing campaigns, receive payments from customers, and track and archive ad hoc or business documents.
Pricing starting from:
N/A
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Impress
Devices
Business size
Markets
United States
Supported Languages
English
Pricing starting from:
N/A
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Impress
Images
Features
Total features of Impress: 47
Alternatives
Bitrix24
Quixy
Marketing 360
PandaDoc
Reviews
Already have Impress?
Software buyers need your help! Product reviews help the rest of us make great decisions.
Write a Review!- Industry: Marketing & Advertising
- Company size: 201-500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
If you have Impress Automate, you have no accounting burden and you can breathe a sigh of...
Reviewed on 2021/07/02
Almost all the essential things you need for your accounting transactions are in one platform.. And...
Almost all the essential things you need for your accounting transactions are in one platform.. And the convenience of having easy access to it is priceless.
Pros
This software makes my daily accounting work very easy. I love the ability to manage our invoices in use while controlling the expenses of our business. Good solution for billing and maintenance of basic accounts. I also liked that it has good mobile compatibility which helps get things done quickly and easily. Impress Automate handles every aspect of my company's finances. This product makes it easy for you to create estimates and invoices, capture invoices and expenses, and monitor business health. The multi-user feature allows the business to track expenses and movement of funds between departments and business teams. I use this product to get rid of my accounting burden and it does not let me down, it is a solution for me.
Cons
I did not encounter any aspect that I did not like, I am very satisfied with the service I received.
- Industry: Hospital & Health Care
- Company size: 10 000+ Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Useful but at Times Frustrating
Reviewed on 2021/05/07
Overall my experience is ok as it does a lot of processing, both in terms of what's done (informatio...
Overall my experience is ok as it does a lot of processing, both in terms of what's done (information taken off cover pages, barcodes added for stuffing), and how many files it processes.
Pros
This is useful for file/document processing, including adding and removing content on pages, but also combining files as well.
Cons
Older versions used to have a 'Quality Tool' in which you could give an input file and see how it's processed and why, but it seems to have been removed from the latest version of Impress Automate (v1.2).
- Industry: Wholesale
- Company size: 51-200 Employees
- Used for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Has potential
Reviewed on 2020/12/16
Like I mentioned above, I still have not been able to use the service that I'm being billed for...
Like I mentioned above, I still have not been able to use the service that I'm being billed for monthly. I have had to run the contracted service along with machine rentals because I still have to do it myself in office. I believe the service has potential I just haven't experienced it yet.
Pros
The ability to queue up large number of prints and be able to track it.
Cons
I have had the service for over 2 months now and we have not been able to get help to setup our normal statements run that we send out monthly to our customers. It appears the setup and membership team were motivated to have us sign up however the after service has been poor.
Response from Quadient
Rosie, we're so sorry you've encountered issues with your monthly statement setup. We want to make this right for you. Tracy, our Customer Success Manager, will reach out to you right away.
- The Quadient Team
- Industry: Industrial Automation
- Company size: 201-500 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great Solution
Reviewed on 2020/12/11
We mostly use this in our AP group to mail certain invoices. Also used throughout our general...
We mostly use this in our AP group to mail certain invoices. Also used throughout our general office mailings too.
Pros
The process of integration was very straightforward once we got out IT group and the integration team at Quadient on the same page. It is a big time saver for us to have this system in place. Our AP group has much more time available to them now.
Cons
I don't think there are any 'cons' that we can immediately identify. We are happy so far.
- Industry: Marketing & Advertising
- Company size: 2-10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very “impress”ed
Reviewed on 2020/12/21
Great overall
Great overall
Pros
I really like the way that this program operates in general. Really gets done everything I need very easily. It’s very simple to understand how to change the documents around if necessary. I also love how undeliverable addresses are removed and it saves my company money on postage and supplies.
Cons
How long it took to get it going and also the battle I had to fight in order to get training on how to use it, but now since we are over that hill everything is fine so far
Impress FAQs
Below are some frequently asked questions for Impress.Q. What type of pricing plans does Impress offer?
Impress offers the following pricing plans:
- Starting from:
- Pricing model: Subscription
- Free Trial: Not Available
Please contact Quadient directly for pricing information.
Q. Who are the typical users of Impress?
Impress has the following typical customers:
2-10, 11-50, 51-200, 201-500
Q. What languages does Impress support?
Impress supports the following languages:
English
Q. Does Impress support mobile devices?
Impress supports the following devices:
Q. What other apps does Impress integrate with?
Impress integrates with the following applications:
DocuSign, DocuWare
Q. What level of support does Impress offer?
Impress offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Related categories
See all software categories found for Impress.
