Quadient Impress

Cloud-based document preparation and distribution software

About Quadient Impress

Impress by Quadient is a cloud-based document management software designed to help businesses across retail, higher education, healthcare, financial, and other sectors automate document preparation workflows and communicate with customers. It enables employees to create, manage, and distribute invoices, cash statements, notices, letters, and other documents via a unified platform.

Impress offers a variety of features such as compliance management, billing, interactive content, analytics, customer experience management, invoicing, barcoding, and more. The application allows managers to configure pre-defined business rules to streamline the distribution process and track employee productivity. It also lets professionals create and send personalized text messages to target audiences across multiple channels.

Impress supports integration with various third-party platforms such as DocuWare, DocuSign, ConnectSuite, eCertify, eValidate, Architect, and more. It provides a customer portal, which allows employees to run marketing campaigns, receive payments from customers, and track and archive ad hoc or business documents.


Key benefits of Quadient Impress

Reduce manual processing
Improve employee productivity
Mitigate the risk of human error
Save time and money
Reduce DSO and accelerate cash flow
Boost customer satisfaction


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Quadient Impress Software - Impress Automate production control
Quadient Impress Software - Impress Automate client's documents
Quadient Impress Software - Impress Automate client management
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Quadient Impress Software - Impress Automate production control
Quadient Impress Software - Impress Automate client's documents
Quadient Impress Software - Impress Automate client management

Not sure about Quadient Impress? Compare with a popular alternative

Quadient Impress

4,5 (11)
VS.

Starting Price

US$9,99
month
US$25 000,00
year

Pricing Options

Free version
Free trial
Free version
Free trial

Features

56
445

Integrations

2
43

Ease of Use

4,1 (11)
4,3 (8)

Value for Money

4,0 (11)
4,5 (8)

Customer Service

4,3 (11)
4,7 (8)
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Reviews

Overall rating

4,5 /5
(11)
Value for Money
4/5
Features
4,4/5
Ease of Use
4,1/5
Customer Support
4,3/5

Already have Quadient Impress?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 11
Cameron
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

If you have Impress Automate, you have no accounting burden and you can breathe a sigh of...

Reviewed on 2021/07/02

Almost all the essential things you need for your accounting transactions are in one platform.. And...

Almost all the essential things you need for your accounting transactions are in one platform.. And the convenience of having easy access to it is priceless.

Pros

This software makes my daily accounting work very easy. I love the ability to manage our invoices in use while controlling the expenses of our business. Good solution for billing and maintenance of basic accounts. I also liked that it has good mobile compatibility which helps get things done quickly and easily. Impress Automate handles every aspect of my company's finances. This product makes it easy for you to create estimates and invoices, capture invoices and expenses, and monitor business health. The multi-user feature allows the business to track expenses and movement of funds between departments and business teams. I use this product to get rid of my accounting burden and it does not let me down, it is a solution for me.

Cons

I did not encounter any aspect that I did not like, I am very satisfied with the service I received.

Troy
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 10 000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Useful but at Times Frustrating

Reviewed on 2021/05/07

Overall my experience is ok as it does a lot of processing, both in terms of what's done (informatio...

Overall my experience is ok as it does a lot of processing, both in terms of what's done (information taken off cover pages, barcodes added for stuffing), and how many files it processes.

Pros

This is useful for file/document processing, including adding and removing content on pages, but also combining files as well.

Cons

Older versions used to have a 'Quality Tool' in which you could give an input file and see how it's processed and why, but it seems to have been removed from the latest version of Impress Automate (v1.2).

Rosie
Overall rating
  • Industry: Wholesale
  • Company size: 51–200 Employees
  • Used for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Has potential

Reviewed on 2020/12/16

Like I mentioned above, I still have not been able to use the service that I'm being billed for...

Like I mentioned above, I still have not been able to use the service that I'm being billed for monthly. I have had to run the contracted service along with machine rentals because I still have to do it myself in office. I believe the service has potential I just haven't experienced it yet.

Pros

The ability to queue up large number of prints and be able to track it.

Cons

I have had the service for over 2 months now and we have not been able to get help to setup our normal statements run that we send out monthly to our customers. It appears the setup and membership team were motivated to have us sign up however the after service has been poor.

Response from Quadient

Rosie, we're so sorry you've encountered issues with your monthly statement setup. We want to make this right for you. Tracy, our Customer Success Manager, will reach out to you right away.

- The Quadient Team

Alexandria
Overall rating
  • Industry: Legal Services
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Document Generation

Reviewed on 2023/07/05

Pros

The ease of how to operate the software to assist in our firm's mailing schedule.

Cons

At this time, the is no down sides to this software.

Sandy
Overall rating
  • Industry: Law Practice
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Quadient streamlined our needs

Reviewed on 2023/07/05

We have been able to save costs on supplies, reduced our copier demand, and postage meter needs. ...

We have been able to save costs on supplies, reduced our copier demand, and postage meter needs. Support staff was able to be reduced by more than half saving on costs and benefits

Pros

Before Quadient, our mass mailings were done in-house and took several individuals to complete the process. We now do not have to worry about machine breakdowns, manpower, and security.

Cons

A better billing invoice would be nice which could breakdown each mailout with the total itemized for each

Showing 5 reviews of 11 Read all reviews

Quadient Impress FAQs

Below are some frequently asked questions for Quadient Impress.

Quadient Impress offers the following pricing plans:

  • Starting from: US$9,99/month
  • Pricing model: Subscription
  • Free Trial: Not Available

Please contact Quadient directly for pricing information.

Quadient Impress has the following typical customers:

2–10, 11–50, 51–200, 201–500

Quadient Impress supports the following languages:

Dutch, English, French, German

Quadient Impress supports the following devices:

Quadient Impress integrates with the following applications:

DocuSign, DocuWare

Quadient Impress offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

Related categories

See all software categories found for Quadient Impress.