Quadient Impress
Quadient Impress
About Quadient Impress
Impress by Quadient is a cloud-based document management software designed to help businesses across retail, higher education, healthcare, financial, and other sectors automate document preparation workflows and communicate with customers. It enables employees to create, manage, and distribute invoices, cash statements, notices, letters, and other documents via a unified platform.
Impress offers a variety of features such as compliance management, billing, interactive content, analytics, customer experience management, invoicing, barcoding, and more. The application allows managers to configure pre-defined business rules to streamline the distribution process and track employee productivity. It also lets professionals create and send personalized text messages to target audiences across multiple channels.
Impress supports integration with various third-party platforms such as DocuWare, DocuSign, ConnectSuite, eCertify, eValidate, Architect, and more. It provides a customer portal, which allows employees to run marketing campaigns, receive payments from customers, and track and archive ad hoc or business documents.
Key benefits of Quadient Impress
Reduce manual processing
Improve employee productivity
Mitigate the risk of human error
Save time and money
Reduce DSO and accelerate cash flow
Boost customer satisfaction
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- Industry: Health, Wellness & Fitness
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Quadient Impress: Very specialized, impressive, and helpful service
Reviewed on 2025/01/02
Customer Service has been incredible, getting the system setup initially and fixing any issues...
Customer Service has been incredible, getting the system setup initially and fixing any issues we've encountered in a timely manner. Since it was setup, it has been mostly set-and-forget. It just works.
Pros
Its ability to merge multiple PDFs into a single large PDF of an impressively small size, the barcoding that can be done for USPS presort bulk mail, and the automatic generation of cover pages.
Cons
The user interface is much too complex for our mailroom staff. They often disable production unknowingly. Is has improved slightly recently, but I would love to have a much simpler interface for our mailroom staff to use.
- Industry: Wholesale
- Company size: 51–200 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Credit Depramtment Manager
Reviewed on 2023/09/26
Pros
Easy to use and helps streamline month-end closings. Integration with our existing business smoothly.
Cons
Our company had multiple issues with the envelope inserter.
- Industry: Wholesale
- Company size: 51–200 Employees
- Used for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Has potential
Reviewed on 2020/12/16
Like I mentioned above, I still have not been able to use the service that I'm being billed for...
Like I mentioned above, I still have not been able to use the service that I'm being billed for monthly. I have had to run the contracted service along with machine rentals because I still have to do it myself in office. I believe the service has potential I just haven't experienced it yet.
Pros
The ability to queue up large number of prints and be able to track it.
Cons
I have had the service for over 2 months now and we have not been able to get help to setup our normal statements run that we send out monthly to our customers. It appears the setup and membership team were motivated to have us sign up however the after service has been poor.
Response from Quadient
Rosie, we're so sorry you've encountered issues with your monthly statement setup. We want to make this right for you. Tracy, our Customer Success Manager, will reach out to you right away.
- The Quadient Team
- Industry: Law Practice
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Quadient streamlined our needs
Reviewed on 2023/07/05
We have been able to save costs on supplies, reduced our copier demand, and postage meter needs. ...
We have been able to save costs on supplies, reduced our copier demand, and postage meter needs. Support staff was able to be reduced by more than half saving on costs and benefits
Pros
Before Quadient, our mass mailings were done in-house and took several individuals to complete the process. We now do not have to worry about machine breakdowns, manpower, and security.
Cons
A better billing invoice would be nice which could breakdown each mailout with the total itemized for each
- Industry: Construction
- Company size: 11–50 Employees
- Used Weekly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great Product and Service!!
Reviewed on 2023/06/14
Pros
Quadient is a great service! All of the tools, like customizable invoices/reports have bene very useful in our company. With a change of people it is easy to keep organized!
Cons
Quadient is a great service and worth the money; However, the price is expensive compared to other companies.
Quadient Impress FAQs
Below are some frequently asked questions for Quadient Impress.Q. What type of pricing plans does Quadient Impress offer?
Quadient Impress offers the following pricing plans:
- Starting from: US$9.99/month
- Pricing model: Subscription
- Free Trial: Not Available
Please contact Quadient directly for pricing information.
Q. Who are the typical users of Quadient Impress?
Quadient Impress has the following typical customers:
2–10, 11–50, 51–200, 201–500
Q. What languages does Quadient Impress support?
Quadient Impress supports the following languages:
Dutch, English, French, German
Q. Does Quadient Impress support mobile devices?
Quadient Impress supports the following devices:
Q. What other apps does Quadient Impress integrate with?
Quadient Impress integrates with the following applications:
DocuWare, Docusign
Q. What level of support does Quadient Impress offer?
Quadient Impress offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Related categories
See all software categories found for Quadient Impress.
Billing and Invoicing Software
