About RingByName

RingByName is a cloud-based communication software, which helps businesses track and manage customer calls across multiple locations. Features include a virtual receptionist, real-time activity tracking, call routing, three-way calling, single sign-on (SSO), and reporting.

RingByName includes a built-in CRM module, which enables team members to record client details, track interaction history, identify opportunities, and analyze sales performance. Employees can share notes, log inbound and outbound voice calls, and schedule events. It also lets agents handle call queues, screen IDs, attend calls from remote extensions, and transfer calls to available or required agents.

RingByName offers integration with various third-party platforms such as Click2Call, Salesforce, Google Contact, and more. Users can view the status of all extensions and schedule meetings with clients using a dial-in teleconference feature. Supervisors can set up business hours, gauge phone call volumes, and access call records for training or audit purposes. Administrators can provide role-based permissions to prevent any unauthorized access and consolidate invoices through cost centre billing.

Devices

Business size

S M L

Images

RingByName call popup window
RingByName user edit
RingByName CRM
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RingByName screenshot: RingByName call popup window RingByName screenshot: RingByName user edit RingByName screenshot: RingByName CRM

Features

Total features of RingByName: 41

  • Access Controls/Permissions
  • Activity Tracking
  • Alerts/Notifications
  • Auto-Dialer
  • Call Center Management
  • Call Conferencing
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Screening
  • Call Tracking
  • Call Transfer
  • Caller ID
  • Communication Management
  • Contact Database
  • Contact Management
  • Data Import/Export
  • IVR / Voice Recognition
  • Knowledge Base Management
  • Meeting Management
  • Multi-Location
  • Multiple Parties
  • Online Voice Transmission
  • Open Database Design
  • Real Time Monitoring
  • Records Management
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SIP Trunking
  • Single Sign On
  • Telemarketing Management
  • Text to Speech
  • Third Party Integrations
  • Unified Communications
  • VoIP
  • VoIP Connection
  • Voice Mail

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RingByName FAQs

Below are some frequently asked questions for RingByName.

RingByName offers the following pricing plans:

  • Starting from: US$28,95/month
  • Pricing model: Per User
  • Free Trial: Not Available

We do not have any information about RingByName features

RingByName has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

We do not have any information about what languages RingByName supports

RingByName supports the following devices:

Android (Mobile), iPad (Mobile)

RingByName integrates with the following applications:

Google Contacts, Google Docs, Salesforce Sales Cloud, Zapier

RingByName offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for RingByName.