AutoLeap

About AutoLeap
AutoLeap is a cloud-based shop management software designed for the dynamic needs of auto repair shops, auto body shops, and tire shops across the USA and Canada. It helps boosts technician productivity by enabling job assignment, running inspections, and tracking time logged against services.
AutoLeap offers QuickBooks integration that helps automate data sync, capture invoices and payment data, and track cash flow. Users can build quick, accurate estimates with built-in parts libraries and labor guides and send these directly to their customers via SMS and email for approval. It enables businesses to utilize photos, videos, audio recordings, and text notes to build trust and drive sales. They can attach reports to digital estimates for quicker service approvals. It streamlines shop’s schedule, categorizes jobs, and provides detailed notes to ensure team has all the context needed to commence work.
Users can convert estimates to invoices, send them digitally, and track payment status in real time. It offers secure, digital payment options, simplifying the process for both the shop and customers. It lets businesses access detailed insights on sales and technician profitability to make informed business decisions, enhance shop's online visibility and attract new customers by sending digital review requests. The marketing module attracts and retains customers with SMS and email campaigns, automating marketing efforts to promote services. The work board helps manage workflow, track repair orders, job status, technician assignments, and payment statuses in one view.
Shop owners can optimize customer service with two-way text and emails, enabling prompt updates, estimate approvals, follow-ups, and more. It helps automate appointment reminders to help reduce no-shows and optimize shop efficiency. AutoLeap partners with other automotive software solutions such as Nexpart, PartsTech, RepairLink, TireHub, Motor, CARFAX, and Google Reviews, ensuring a comprehensive and integrated approach to shop management.
Key benefits of AutoLeap
•Streamline business operations- It helps streamline shop operations and automate routine tasks with features such as QuickBooks Online integration, automated reminders, and 1-click invoicing. Use features such as digital vehicle inspections (DVIs), automated marketing tools, and Google Review management to sell more services and attract new business.
•Multiple features - The software features integrated parts ordering, scheduling automation, and an intuitive workboard that lets users manage shop operations smoothly. It offers electronic documentation, DVIs, digital payment options, and SMS communication tools, fostering strong customer relationships.
•Expand customer base - It helps businesses attract new clients with automated marketing campaigns and online reputation management tools designed for business expansion.
•Communication: The cloud-based chat, technician app, and workboard facilitate seamless communication with your team and customers.
•Enhance Inspections with DVIs: It enables users to share annotated photos, videos, and notes with customers, providing visual evidence of the vehicle's needs.
•Shop visibility: Businesses get a view of daily operations with the digital workboard. From technician assignments to job status updates, the workboard features drag-and-drop functionality for efficient management.
•Stay well-stocked: AutoLeap offers real-time inventory tracking and integrated parts ordering.
•Streamline payment processing: It offers both in-store card swipes and online payment options. Enhance customer experience and secure every transaction with end-to-end encryption.
•Seamlessly integrate tech stack: Users can connect AutoLeap with existing systems such as QuickBooks Online, Mitchell1 Pro Demand, RepairLink, and more for a unified operational flow.
•Data-driven decision making: It provides detailed data insights for informed decision-making. The customized profitability reports and secure cloud storage provides valuable business intelligence.
•Smart scheduling: Businesses can optimize their shop’s calendar for efficiency, planning workload, and more.
•Invoicing: AutoLeap converts estimates to invoices with 1-click, optimizing the billing process and enhancing customer satisfaction.
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Reviews
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- Industry: Accounting
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
AutoLeap-Makes Auto Shop Accounting So Much Eaasier
Reviewed on 2024/02/19
Overall, we are so happy with AutoLeap. The software offers so much value for the cost and we are...
Overall, we are so happy with AutoLeap. The software offers so much value for the cost and we are impressed with how easy it makes the bookkeeping for Auto Repair shops.
Pros
I do the bookkeeping for a few auto repair shops. They use Auto Leap and it is amazing. It offers so many features for management on the shop side and it integrates so seamlessly with Quickbooks Online.
Cons
I have had no issues with the software.
Response from AutoLeap
Hi Adrienne, thank you for the wonderful feedback! We're glad our software has met your expectations. Thanks for choosing AutoLeap!
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing program a must have in Mechanic shop
Reviewed on 2024/12/30
Really enjoying it easy to use and making productivity easier
Really enjoying it easy to use and making productivity easier
Pros
Easy to navigate really friendly staff and they respond quickly to any questions. The training they provide is amazing and help you along the way a lot. Has helped improve sales in our store.
Cons
When putting customers in the system have to have info so hard to make estimate just on the go.
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
AutoLeap has exciting features that are far too clunky to USE!
Reviewed on 2024/04/17
I feel like the sales team and the engineering team need to work together to truly understand the...
I feel like the sales team and the engineering team need to work together to truly understand the true limitations of the system. The conversion to AutoLeap was a true challenge and having to reverse migrate after only two weeks is a tough pill to swallow.
Pros
I love that the CRM is integrated into the shop management system with easy access to customer reviews (internal and Google) but the CRM is actually so limited that it prevents you from utilizing your own data for other marketing campaigns such as direct mail. Additionally the CRM is limited to actual customers and does not work with mailing lists.
Cons
The reporting features are limited. Once an invoice is completed there is no way to make changes to it such as correcting a technician or a cost of a part. Additionally, technician efficiency reporting is strange and hard to understand. I have used multiple systems including TekMetric, RO Writer, ShopWare, AllData Manage and others and have never had such a difficult time understanding my KPI metrics.
Alternatives Considered
ShopwareReasons for Choosing AutoLeap
We were looking for an easy to use and fully functional CRM product which we understood to be a part of the integrated marketing platform.Switched From
TekmetricReasons for Switching to AutoLeap
We chose AutoLeap due to the integrated CRM product so that we could easily promote growth of the business through various channels.- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing System for Auto Shops!
Reviewed on 2024/10/30
Has been an amazing transition and very easy to train due to the amazing staff at Auto leap.
Has been an amazing transition and very easy to train due to the amazing staff at Auto leap.
Pros
Very simplified system that saves time due to the amazing features such as parts Ordering, being able to send for approvals and invoicing, and a chat box that a real person responds within a minute to help with any technical difficulties
Cons
We are on the least for some enhancements that we are liking to make the system best for us such as more attachments being added to a RO. We are excited to see how long it takes for an enhancement to be updated within the system and have high hopes.
Response from AutoLeap
Thank you so much for your review, Kera! We're thrilled to hear that AutoLeap is streamlining your operations with its simplified system and responsive support. Your feedback on enhancements is invaluable, and we're excited about the updates we have planned that will make AutoLeap even better for your needs. Here's to many more successes together!
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
AutoLeap Review
Reviewed on 2024/12/27
Better than a lot Auto Repair software I've seen
Better than a lot Auto Repair software I've seen
Pros
Ease of function and payment processing integration.
Cons
I would like when a new tile is clicked it opens a new window instead of changing the window.
Alternatives Considered
TekmetricReasons for Switching to AutoLeap
Cost comparison and other features provided.AutoLeap FAQs
Below are some frequently asked questions for AutoLeap.Q. What type of pricing plans does AutoLeap offer?
AutoLeap offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Not Available
Q. Who are the typical users of AutoLeap?
AutoLeap has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does AutoLeap support?
AutoLeap supports the following languages:
English
Q. Does AutoLeap support mobile devices?
AutoLeap supports the following devices:
Q. What other apps does AutoLeap integrate with?
AutoLeap integrates with the following applications:
Global Payments Integrated, Nexpart Distribution Management, PartsTech, QuickBooks Online, QuickBooks Online Advanced, RepairLink
Q. What level of support does AutoLeap offer?
AutoLeap offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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