Eden Workplace
About Eden Workplace
Eden provides an all-in-one flexible workplace and people success software for employee-centric teams. SaaS product offerings include Visitor Management, Desk Booking, Performance Management, Room Scheduling, Internal Ticketing, Team Safety, and Deliveries.
With its complete suite of workplace software, Eden helps modern companies ensure their employees can safely return to work, book their desks, manage their floor plans, register office visitors, track employee ticketing and help requests, reserve conference rooms, deliver performance reviews, and manage office deliveries –– all within one platform.
Images
Not sure about Eden Workplace?
Compare with a popular alternative
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
Alternatives
Jira
Google Workspace
SurveyMonkey
Zendesk Suite
Reviews
Already have Eden Workplace?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Publishing
- Company size: 201–500 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Eden has helped us transition into our newest normal
Reviewed on 2022/08/24
From sales, to customer experience, to working with the marketing team, every single person at Eden...
From sales, to customer experience, to working with the marketing team, every single person at Eden has been a delight to partner with. Questions are answered in a timely manner, I can always reach someone, and bugs are fixed quickly. 10/10 would always recommend.
Pros
Prior to the Covid-19 pandemic, we did not have a workspace solution as our office was 99% in person. As we evolved to our current hybrid setting, we realized we needed some help. We joined Eden with the expectation that we would use it to hotel desks, but the features just keep coming! Currently, in addition to desk and capacity management, we are using it to monitor vaccine status, negative test results, manage visitors and manage packages.
Cons
The software is really great, and always improving. A few things I would change :
- Visitor interface at the iPad is a little clunky
- visitors can only upload 1 type of document, when we require two to enter our office
- I wish there was a way to send a message to everyone currently checked into the office.
Reasons for Switching to Eden Workplace
Sales experience, speed to implementation, cost, features, roadmap- Industry: Real Estate
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A great workplace tool for everyday use!
Reviewed on 2022/08/18
Amazing, would highly recommend and I do recommend this product to all my clients (many of whom...
Amazing, would highly recommend and I do recommend this product to all my clients (many of whom oversee workplace/facilities of their offices).
Pros
Eden is constantly pivoting their features based on user feedback and to be in line with other technology in the market.
What I like most about Eden is their customer service and willingness to listen to user feedback. Ive been working with eden for over 3 years and have never once been disappointed.
Cons
The app needs a revamp to ensure all its features can be used on the app - I know this is a work in progress.
Reasons for Switching to Eden Workplace
Eden is an all in one product, many of the other products i listed are ONLY ticketing or ONLY desk management - Eden does it all. As a workplace manager, having to manage/deploy LESS products is a better employee experience.- Industry: Financial Services
- Company size: 1,001–5,000 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Eden is great
Reviewed on 2025/02/10
Pros
Easy to use, integrates well with Slack, functional worksite management
Cons
Nothing to comment - it serves it's purpose
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Helpful software to keep the office organized
Reviewed on 2022/09/29
The overall experience is positive. The software helped us go back to the office and keep it save...
The overall experience is positive. The software helped us go back to the office and keep it save for everyone. It's helpful to keep track of all the guests coming as each person needs to check in now before entering the office. These two features have the most impact in our office.
Pros
We start using Eden after the pandemic when we needed to track how many people will show up at the office. It helped us a lot through the desk booking option. It's easy to use and very straightforward.
What made it easy to us was the fact that it can sync with Slack and send the notifications to check in and check out.
Cons
Feature that we would like to use more is the room booking. It is pretty confusing and a lot of employees just skip the room booking.
- Industry: Computer Software
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to Use, Affordable Solutoin
Reviewed on 2022/08/25
I have loved working with their team - the most exciting thing about the tool is that they're...
I have loved working with their team - the most exciting thing about the tool is that they're constantly rolling out new features and keeping a very client-first approach in how they build. The velocity of new tools and the responsiveness from our account manager is great.
Pros
Eden is clearly built on a more modern tech stack that lots of other systems that we looked at, and their interface is very clean and easy. They have it well integrated into slack, and it's easy to use.
Cons
I wish we were using this for ticketing as well, it's annoying to have to use other tools - I hope we adopt that new service soon.
Alternatives Considered
EnvoyReasons for Choosing Eden Workplace
Cost was a big factor - Eden offers to same features (and some new ones) for a much lower price tag.Switched From
EnvoyEden Workplace FAQs
Below are some frequently asked questions for Eden Workplace.Q. What type of pricing plans does Eden Workplace offer?
Eden Workplace offers the following pricing plans:
- Starting from: US$89.00/month
- Pricing model: Subscription
- Free Trial: Available
Eden is offered across [five] pricing plans, outlined below. 1. Visitor Management Starter: Eden is available for free of cost. Accelerate: $89/month/location Scale: $179/month/location Enterprise: Contact Eden for pricing details. 2. Desk Booking $2.25 / Desk / Month (sold in sets of 25 desks) 3. Room Scheduling Starter: Eden is available for free of cost. Accelerate: $15/room/month Enterprise: Contact Eden for pricing details. 4. Internal Ticketing Accelerate: $49/agent/month Enterprise: Contact Eden for pricing details.
Q. Who are the typical users of Eden Workplace?
Eden Workplace has the following typical customers:
11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Eden Workplace support?
Eden Workplace supports the following languages:
English
Q. Does Eden Workplace support mobile devices?
Eden Workplace supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Eden Workplace integrate with?
Eden Workplace integrates with the following applications:
Auth0, BambooHR, Brivo Access, ClassLink, Cloudflare, Google Calendar, Gusto, JumpCloud Directory Platform, Kisi, Microsoft 365, Microsoft Outlook, Microsoft Teams, Okta, OneLogin, Openpath, Ping Identity, Rippling, Slack, Workday HCM, Workspace ONE, Zendesk Suite, miniOrange
Q. What level of support does Eden Workplace offer?
Eden Workplace offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, Chat
Related categories
See all software categories found for Eden Workplace.
Ticketing Systems
