Infrasys Cloud POS

Software for managing restaurant menus, orders, and payments

About Infrasys Cloud POS

Infrasys Cloud is a restaurant management platform designed to help businesses in the hospitality industry manage sitting plans, menus, orders, and more via a unified portal. The platform enables organizations to capture customer orders and process payments using mobile devices equipped with biometrics, RFID, and magnetic strip readers.

Infrasys Cloud allows restaurants to create, launch, and manage promotional offers, client menus, waiter instructions, and other details from a centralized media library. It offers a host of features such as tableside ordering, automated recommendations, takeout and delivery management, check splitting, coupons management, offline access, and more. Administrators can also design a personalized dashboard to display multilingual menus with frequently ordered items, securely process credit cards, and capture customers' digital signatures.

Infrasys Cloud lets managers generate and export custom reports to gain insights into metrics related to orders and sales by location or groups. It also supports integration with various third-party applications including Hetras, Pegasus, Alipay, Oracle Opera, Salesforce, Maestro, Aspen, and more via APIs.

Devices

Business size

S M L

Images

Infrasys Cloud order management
Infrasys Cloud sales report
Infrasys Cloud floor management
View 4 more
Infrasys Cloud POS screenshot: Infrasys Cloud order management Infrasys Cloud POS screenshot: Infrasys Cloud sales report Infrasys Cloud POS screenshot: Infrasys Cloud floor management

Features

Total features of Infrasys Cloud POS: 36

  • API
  • Accounting Integration
  • Activity Dashboard
  • Barcode / Ticket Scanning
  • Biometrics
  • Content Library
  • Credit Card Processing
  • Customer Accounts
  • Customizable Reports
  • Dashboard Creation
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Employee Management
  • Gift Card Management
  • Inventory Management
  • Loyalty Program
  • Mobile Access
  • Mobile Signature Capture
  • Multi-Location
  • Offline Access
  • Order Management
  • Order Processing
  • Order Tracking
  • Ordering Automation
  • Payment Processing
  • Point of Sale (POS)
  • Promotions Management
  • Reporting & Statistics
  • Restaurant POS
  • Retail POS
  • Returns Management
  • Sales Reports
  • Task Management
  • Third Party Integrations
  • eCommerce Management

Alternatives

Lightspeed Retail

4,2
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Rezku POS

4,7
#2 Alternative to Infrasys Cloud POS
Rezku POS is an iPad point-of-sale system for bars & restaurants with features for tableside ordering, advanced menus,...

Cin7

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#3 Alternative to Infrasys Cloud POS
Cin7 makes complex retail and wholesale simple, with all-in-one Inventory Management, POS, Direct EDI Integration and...

WooPOS

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#4 Alternative to Infrasys Cloud POS
WooPOS -- Point of sale and inventory management for WooCommerce and Shopify. Fit businesses for up to 1000 employees...

Reviews

Overall rating

4,7 /5
(14)
Value for Money
4,7/5
Features
4,6/5
Ease of Use
4,8/5
Customer Support
4,9/5

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Showing 5 reviews of 14
Jose M.
Overall rating
  • Industry: Hospitality
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

One of the Best Solutions for POS systems

Reviewed on 2020/10/05

The system is reliable, easy to use and with a great team behind it. And also have a very...

The system is reliable, easy to use and with a great team behind it. And also have a very competitive price. I love the installation team, is great and friendly they help you thru all the process and answer all your questions about the software.

Pros

- Easy to use
- Great integrations with Oracle Opera
- Great Installation Team.
- Great Customer Support.

Cons

- Some issue with Opera Interface at the Beginning but after few tweaks everything works smoothly.

Response from A Shiji Group Brand

Hello Jose, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.

Akshay C.
Overall rating
  • Industry: Hospitality
  • Company size: 501-1 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Solution

Reviewed on 2020/09/29

so far amazing journey deployed this solution in 4 properties -- great feedback from colleagues as...

so far amazing journey deployed this solution in 4 properties -- great feedback from colleagues as well.

Pros

paperless ordering system - We deployed Ipad in most of the hotels works very well.

Cons

KDS improvements - think this needs abit of work.

Response from A Shiji Group Brand

Hello Akshay, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.

Uffe H.
Overall rating
  • Industry: Hospitality
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

New Integration between PMS and POS

Reviewed on 2020/09/30

Overall we have gotten to a stable connection and daily use of the product that enables our bar to...

Overall we have gotten to a stable connection and daily use of the product that enables our bar to operate with a seamless integration with our Hotel PMS system.

Pros

I like that it had the option of integrating with our new PMS system that is cloud based, and the assistance I have received from the support team

Cons

creating reports can sometimes be a little bit confusing

Response from A Shiji Group Brand

Hello Uffe, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.

Made Y.
Overall rating
  • Industry: Hospitality
  • Company size: 501-1 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Infrasys Cloud POS fast and reliable POS for Resort Food and Beverage operation

Reviewed on 2020/09/29

In overall experience since we have install at 2017 , were one of happy costumer of Infrasys cloud...

In overall experience since we have install at 2017 , were one of happy costumer of Infrasys cloud POS .the system was fast and reliable to manage and operate high volume of Food and beverage transaction . Mobile order improve a lot of our large resort operation - our waiter able directly key in the order on mobile devices and in same time food order printer at kitchen for production . Managing of menu item and system administration very easy can do anywhere and able schedule release or update the menu .

Pros

-It's real cloud base and Realtime sync , user able work and manage the system from anywhere
- The POS System serve very fast on operation , easy administration menu and system .
-Secure with all aspect of action transaction capture in logs .
- No proprietary hardware and OS , can work on Windows Base OS also iOS and Android
- Reliable of system performance , very minimum down time
- Superior of support team , all issue fixed timely manner . Most of issue able fixed under an hours
- The development team always hear voice of costumer - all bug fix release immediately and new feature also improve operation
- Flexible reporting module

Cons

The subscription model per devices a bit of expensive for property that have devices more then 20 - but that make sense for all high quality system feature and support .

Response from A Shiji Group Brand

Hello Made, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.

Claudio V.
Overall rating
  • Industry: Hospitality
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Infrasys POS Feedback

Reviewed on 2020/09/30

Pros

Ability to customise POS display based on user preference. Ease of editing and customising as need be.
Creating additional items, menus, drop downs etc are simple to make
Cloud based system so updates are quick to go live
Ability to switch between outlets quickly and on all devices
Utilisation of iPad's which allow for more efficient service
Digital signatures

Cons

System limitations with not being able to put in table numbers and room numbers to identify checks and assist with having walkouts
Using table setup, we are unable to pay new checks as they come in, we need to send then reopen bill to close which reduces efficiency

Response from A Shiji Group Brand

Hello Claudio, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.

Showing 5 reviews of 14 Read all reviews

Infrasys Cloud POS FAQs

Below are some frequently asked questions for Infrasys Cloud POS.

Infrasys Cloud POS offers the following pricing plans:

  • Free Trial: Not Available

Please contact Shiji Group directly for pricing details.

We do not have any information about Infrasys Cloud POS features

Infrasys Cloud POS has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

We do not have any information about what languages Infrasys Cloud POS supports

Infrasys Cloud POS supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Infrasys Cloud POS integrates with the following applications:

Ascentis, Infor HMS, Maestro PMS, SYSPRO

Infrasys Cloud POS offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

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