About Infrasys Cloud POS
Infrasys Cloud is a restaurant management platform designed to help businesses in the hospitality industry manage sitting plans, menus, orders, and more via a unified portal. The platform enables organizations to capture customer orders and process payments using mobile devices equipped with biometrics, RFID, and magnetic strip readers.
Infrasys Cloud allows restaurants to create, launch, and manage promotional offers, client menus, waiter instructions, and other details from a centralized media library. It offers a host of features such as tableside ordering, automated recommendations, takeout and delivery management, check splitting, coupons management, offline access, and more. Administrators can also design a personalized dashboard to display multilingual menus with frequently ordered items, securely process credit cards, and capture customers' digital signatures.
Infrasys Cloud lets managers generate and export custom reports to gain insights into metrics related to orders and sales by location or groups. It also supports integration with various third-party applications including Hetras, Pegasus, Alipay, Oracle Opera, Salesforce, Maestro, Aspen, and more via APIs.
- Free Trial
Compare with Popular Alternatives
Devices
Business size
- Free Trial
Compare with Popular Alternatives
Images
Features
Total features of Infrasys Cloud POS: 36
- API
- Accounting Integration
- Activity Dashboard
- Barcode / Ticket Scanning
- Biometrics
- Content Library
- Credit Card Processing
- Customer Accounts
- Customizable Reports
- Dashboard Creation
- Discount Management
- Electronic Payments
- Electronic Signature
- Employee Management
- Gift Card Management
- Inventory Management
- Loyalty Program
- Mobile Access
- Mobile Signature Capture
- Multi-Location
- Offline Access
- Order Management
- Order Processing
- Order Tracking
- Ordering Automation
- Payment Processing
- Point of Sale (POS)
- Promotions Management
- Reporting & Statistics
- Restaurant POS
- Retail POS
- Returns Management
- Sales Reports
- Task Management
- Third Party Integrations
- eCommerce Management
Alternatives
Lightspeed Retail
Rezku POS
Cin7
WooPOS
Reviews
Already have Infrasys Cloud POS?
Software buyers need your help! Product reviews help the rest of us make great decisions.
Write a Review!- Industry: Hospitality
- Company size: 51-200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
One of the Best Solutions for POS systems
Reviewed on 2020/10/05
The system is reliable, easy to use and with a great team behind it. And also have a very...
The system is reliable, easy to use and with a great team behind it. And also have a very competitive price. I love the installation team, is great and friendly they help you thru all the process and answer all your questions about the software.
Pros
- Easy to use
- Great integrations with Oracle Opera
- Great Installation Team.
- Great Customer Support.
Cons
- Some issue with Opera Interface at the Beginning but after few tweaks everything works smoothly.
Response from A Shiji Group Brand
Hello Jose, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.
- Industry: Hospitality
- Company size: 501-1 000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Solution
Reviewed on 2020/09/29
so far amazing journey deployed this solution in 4 properties -- great feedback from colleagues as...
so far amazing journey deployed this solution in 4 properties -- great feedback from colleagues as well.
Pros
paperless ordering system - We deployed Ipad in most of the hotels works very well.
Cons
KDS improvements - think this needs abit of work.
Response from A Shiji Group Brand
Hello Akshay, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.
- Industry: Hospitality
- Company size: 11-50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
New Integration between PMS and POS
Reviewed on 2020/09/30
Overall we have gotten to a stable connection and daily use of the product that enables our bar to...
Overall we have gotten to a stable connection and daily use of the product that enables our bar to operate with a seamless integration with our Hotel PMS system.
Pros
I like that it had the option of integrating with our new PMS system that is cloud based, and the assistance I have received from the support team
Cons
creating reports can sometimes be a little bit confusing
Response from A Shiji Group Brand
Hello Uffe, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.
- Industry: Hospitality
- Company size: 501-1 000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Infrasys Cloud POS fast and reliable POS for Resort Food and Beverage operation
Reviewed on 2020/09/29
In overall experience since we have install at 2017 , were one of happy costumer of Infrasys cloud...
In overall experience since we have install at 2017 , were one of happy costumer of Infrasys cloud POS .the system was fast and reliable to manage and operate high volume of Food and beverage transaction . Mobile order improve a lot of our large resort operation - our waiter able directly key in the order on mobile devices and in same time food order printer at kitchen for production . Managing of menu item and system administration very easy can do anywhere and able schedule release or update the menu .
Pros
-It's real cloud base and Realtime sync , user able work and manage the system from anywhere
- The POS System serve very fast on operation , easy administration menu and system .
-Secure with all aspect of action transaction capture in logs .
- No proprietary hardware and OS , can work on Windows Base OS also iOS and Android
- Reliable of system performance , very minimum down time
- Superior of support team , all issue fixed timely manner . Most of issue able fixed under an hours
- The development team always hear voice of costumer - all bug fix release immediately and new feature also improve operation
- Flexible reporting module
Cons
The subscription model per devices a bit of expensive for property that have devices more then 20 - but that make sense for all high quality system feature and support .
Response from A Shiji Group Brand
Hello Made, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.
- Industry: Hospitality
- Company size: 51-200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Infrasys POS Feedback
Reviewed on 2020/09/30
Pros
Ability to customise POS display based on user preference. Ease of editing and customising as need be.
Creating additional items, menus, drop downs etc are simple to make
Cloud based system so updates are quick to go live
Ability to switch between outlets quickly and on all devices
Utilisation of iPad's which allow for more efficient service
Digital signatures
Cons
System limitations with not being able to put in table numbers and room numbers to identify checks and assist with having walkouts
Using table setup, we are unable to pay new checks as they come in, we need to send then reopen bill to close which reduces efficiency
Response from A Shiji Group Brand
Hello Claudio, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.
Infrasys Cloud POS FAQs
Below are some frequently asked questions for Infrasys Cloud POS.Q. What type of pricing plans does Infrasys Cloud POS offer?
Infrasys Cloud POS offers the following pricing plans:
- Free Trial: Not Available
Please contact Shiji Group directly for pricing details.
Q. What are the main features of Infrasys Cloud POS?
We do not have any information about Infrasys Cloud POS features
Q. Who are the typical users of Infrasys Cloud POS?
Infrasys Cloud POS has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+
Q. What languages does Infrasys Cloud POS support?
We do not have any information about what languages Infrasys Cloud POS supports
Q. Does Infrasys Cloud POS support mobile devices?
Infrasys Cloud POS supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Infrasys Cloud POS integrate with?
Infrasys Cloud POS integrates with the following applications:
Ascentis, Infor HMS, Maestro PMS, SYSPRO
Q. What level of support does Infrasys Cloud POS offer?
Infrasys Cloud POS offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for Infrasys Cloud POS.
