DataDome

Anti-bot protection software to block unwanted traffic

About DataDome

DataDome Anti-bot Protection software is a cloud-based platform designed to help businesses identify and prevent bot attacks in real-time using in-memory pattern databases along with machine learning (ML) and artificial intelligence (AI) technologies.

The application enables IT professionals to identify, block, and classify various types of OWASP threats such as scraping, account takeover, card cracking, and credential stuffing for further analysis and monitoring. DataDome Anti-bot Protection lets team members manage unwanted traffic from multiple locations and filter vulnerable endpoints based on custom rules. It attaches ID tags to requests, which helps network engineers monitor false positives, add traffic data to server logs, and receive email reports on a daily or weekly basis.

The platform offers integration with various third-party platforms including Amazon CloudFront CDN, HAProxy, Envoy, and Nginx. With its timeboxing feature, organizations can restrict bot traffic to endpoints for a specific time. It also offers a variety of other features such as real-time notifications, custom captcha, single sign-on (SSO), multi-user access, two-factor authentication, validation logic, benchmarking, rate limiting, and more.


Images

DataDome Software - Understand at a glance, across any or all endpoints, when an attack happened, its duration, where the attack originated from, the domains and specific endpoints targeted, the top five targeted URLs, and more.
DataDome Software - DataDome detects, on average, a new bad bot every millisecond. DataDome’s customers rely on our AI-powered bot detection engine to detect, classify and block all automated threats in real time, without their having to think about it.
DataDome Software - Take a deep dive into detailed data — including IP addresses, countries of origin, user agents, referrer domains, rules, rule types, session IDs and more — and try scenarios on 30 days’ worth of live traffic, instantly.
DataDome Software - Define and activate a response strategy based on threat types, then let DataDome do the heavy lifting.
View 4 more
DataDome Software - Understand at a glance, across any or all endpoints, when an attack happened, its duration, where the attack originated from, the domains and specific endpoints targeted, the top five targeted URLs, and more.
DataDome Software - DataDome detects, on average, a new bad bot every millisecond. DataDome’s customers rely on our AI-powered bot detection engine to detect, classify and block all automated threats in real time, without their having to think about it.
DataDome Software - Take a deep dive into detailed data — including IP addresses, countries of origin, user agents, referrer domains, rules, rule types, session IDs and more — and try scenarios on 30 days’ worth of live traffic, instantly.
DataDome Software - Define and activate a response strategy based on threat types, then let DataDome do the heavy lifting.

Not sure about DataDome? Compare with a popular alternative

DataDome

4,5 (17)
VS.

Starting Price

US$3 890,00
month
US$740,00

Pricing Options

Free version
Free trial
Free version
Free trial

Features

42
21

Integrations

12
No integrations found

Ease of Use

4,5 (17)
4,7 (9)

Value for Money

4,3 (17)
4,8 (9)

Customer Service

4,5 (17)
4,9 (9)
Green rating bars show the winning product based on the average rating and number of reviews.

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Reviews

Overall rating

4,5 /5
(17)
Value for Money
4,3/5
Features
4,4/5
Ease of Use
4,5/5
Customer Support
4,5/5

Already have DataDome?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 17
Matthew
Matthew
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easily the best bot protection

Reviewed on 2021/04/12

We originally used a competitor - Distil Networks (now Imperva). Our experience with them was ok,...

We originally used a competitor - Distil Networks (now Imperva). Our experience with them was ok, but the management tools were rudimentary and support became so poor we had to give up on them. We shopped for another solution and landed on DataDome. They've been a vast improvement - night and day. The site we use them for is a constant target for heavy scraping by competitors. DataDome easily catches the simple bots. Their support team works hard with us to catch the more sophisticated and advanced threats. Given how much support we get and the quality of the reporting and configuration tools, we definitely are getting our money's worth and recommend DataDome to anyone who needs bot protection.

Pros

Flexible tools and deployment, good reporting, great support, transparent pricing

Cons

Nothing significant. More engineers in US timezone would help.

Alternatives Considered

Radware Bot Manager

Reasons for Choosing DataDome

Extremely bad support

Reasons for Switching to DataDome

More professional documentation and transparent pricing. More enterprise feel.
Kirk
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

DataDome helps do away with annoying captcha solutions

Reviewed on 2019/11/25

It started off shaky, due to some configuration mishaps, and early on we still had problems with...

It started off shaky, due to some configuration mishaps, and early on we still had problems with bots, but as time has gone on it is clear the DD team, and its platform, is learning and for now at least, seems to be one step ahead of the bot networks, which is great.

Pros

Before DataDome, we were using Funcaptcha, a solution which is great at preventing bot registrations, but that's all. DataDome helped us remove the captcha solution almost entirely, and instead helps us prevent bot attacks and phony registrations often well before they even see a registration form.

This has resulted in far less time on our end having to manage our clients' frustrations due to bots and botnets, meaning our application has a higher quality of delivery than our competitors.

Cons

Unless you understand the entirety of the solution, your implementation can leave gaps for bots to get through, or an incorrect configuration resulting in hours of frustration. Make sure you work closely with the DataDome team in getting it setup correctly to begin with.

Arjun
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Secured with DataDome

Reviewed on 2022/09/26

Great security and bot management service by data dome. Happy with the results.

Great security and bot management service by data dome. Happy with the results.

Pros

We are using vulnerability scanning and website security for DataDome and are happy with the results. Though we get some spam traffic but its ok.

Cons

We are still getting some spam traffic and sometimes some spam forms fill ups also. I understand that there is always some way to spam anyone and I am sure the future updates will resolve these issues also

Response from DataDome

We're glad you're happy with DataDome, Arjun! Thanks for leaving a review!

David
Overall rating
  • Industry: Financial Services
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Best bot protection solution out there but bot protection is not a panacea

Reviewed on 2021/04/09

Pros

- Supports both client-side & server-side detection
- Dashboard is information dense
- Very knowledgeable technical team (they're fantastic)
- All other products in this space are egregiously expensive, Datadome most reasonably priced

We hired a scraping expert to adversarially test the various bot prevention solutions (PeremiterX, Radware, etc.) and Datadome did as good or better than the other options that are 10x the price

Cons

Learnt this the hard way: bot solutions will catch a lot of low-level scrapers crawling the web but they're not particularly effective against targeted bots. An adversary writing a Headless Chrome-powered bot with builtin evasive tactics turned on (e.g. puppeteer-extra-plugin-stealth plugin) and basic attempts at mimicking user behavior will be able to bypass all the bot protection solutions out there (including Datadome) if that's your only prevention.

We were only effective in preventing bots by supplementing Datadome with custom rules (rate limiting) and account flagging built in our stack.

Alternatives Considered

Radware Bot Manager
Mugurel
Overall rating
  • Industry: Retail
  • Company size: 501–1 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

DataDome feedback

Reviewed on 2021/01/12

We were continuously getting hit by loads of unwanted bots, some of which were very aggressive. We...

We were continuously getting hit by loads of unwanted bots, some of which were very aggressive. We started looking for a solution that could easily integrate with the products we use and decided to try DataDome.
The onboarding process was smooth, the integration simple and the support we got was great. The AI detection is excellent as it helps us block bots we didn't even know existed. It's reassuring to know our website is protected by professionals that always keep up-to-date with the latest methods of attacks/scraping content/etc.
Lastly, the product always continues to improve and DataDome is very keen on getting feedback from customers.

Pros

The thing we like the most is the fact that it's fire-and-forget. Once it's set up and working, it only requires minimal interaction from users (whitelists, etc.).

Cons

No dislikes, but we would love to see some collaboration with AWS, so that DataDome can offer this type of protection at the AWS Load Balancers level.

Showing 5 reviews of 17 Read all reviews

DataDome FAQs

Below are some frequently asked questions for DataDome.

DataDome offers the following pricing plans:

  • Starting from: US$3 890,00/month
  • Pricing model: Subscription
  • Free Trial: Available

DataDome offers a 30-day free trial for new users, after which the software is available across 3 pricing tiers. Pricing and functionality - outlined below - scales with number of requests. Business: $3890 per month/$2990 per month (annual billing) for up to 100M requests. Corporate: $7790 per month/$5990 per month (annual billing) for up to 200M requests. Enterprise: Please contact DataDome for details. For details on what is included in each package, please visit https://datadome.co/pricing/.

DataDome has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

DataDome supports the following languages:

English

DataDome supports the following devices:

Android (Mobile), iPad (Mobile)

DataDome integrates with the following applications:

Amazon CloudFront, AppDynamics, Cloudflare, Commerce Cloud, Envoy, Envoy, Fastly, NGINX Plus, Salesforce Sales Cloud, Splunk Enterprise, Varnish Enterprise, Vertex

DataDome offers the following support options:

Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

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