About Mariana Tek
Mariana Tek is an appointment scheduling solution designed to help boutique fitness brands manage marketing, customer communications, class reservation, point of sale and other administrative processes across multiple studios on a centralized dashboard. Members can view scheduled sessions and fee details to secure reservations using ‘pick a spot’ on a unified interface.
The point of sale module lets administrators create personalized product pages with location-specific pricing, automated discounts, and credit card payment processing for amenities. Mariana Tek enables teams to create customizable membership programs, deliver transactional emails and promotional messages across targeted audiences, and conduct advertising campaigns to facilitate customer relationship management processes. The platform also allows managers to track inventory levels and pre-order products according to booking requirements.
Utilizing conversion and retention tools, trainers can invite guests for interactive social workouts and offer gift cards to improve engagement with members. Mariana Tek also helps businesses configure role-based access for employees and gain visibility across studio-level data via Android and iOS mobile applications.
Pricing starting from:
N/A
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Mariana Tek
Devices
Business size
Markets
Canada, United States
Supported Languages
English
Pricing starting from:
N/A
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Mariana Tek
Images
Features
Total features of Mariana Tek: 37
Alternatives
Mindbody
WellnessLiving
Zingit
Deputy
Reviews
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Write a Review!- Industry: Health, Wellness & Fitness
- Company size: 11-50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Have never looked back.
Reviewed on 2020/10/21
Exceptional! We love Mariana Tek and love working with every individual we have had contact with. ...
Exceptional! We love Mariana Tek and love working with every individual we have had contact with. There is not a better customer service around. There are things that we would like to be able to do and have to find work arounds, but the team is diligent in making changes and helping us get there.
Pros
The integration with our clients and app and the control that clients have over their account, booking, etc. Being able to set booking limits, tagging clients, and having total control over how contracts are used has been amazing. It takes a minute to wrap your head around the "language" of Mariana Tek, but once you do you realize ALL the things you can accomplish.
Cons
There are a few small things that could be better with functionality. However, when we request updates to the platform, we see them. Some things take the engineers longer than others, but we know they are working on things.
- Industry: Health, Wellness & Fitness
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
ABSOLUTELY LOVE MARIANA TEK! (been a user of Zingfit and Mindbody for 7 years in the past)
Reviewed on 2020/09/29
Everything has been easy peasy. And their customer service has been OVER THE TOP, before and...
Everything has been easy peasy. And their customer service has been OVER THE TOP, before and through COVID. Especially [SENSITIVE CONTENT HIDDEN] ! THANKKK YOU! Everyone else has also been amazing, huge shout out to [SENSITIVE CONTENT HIDDEN] you guys are THE BEST and we could not be happier. I am a customer for LIFE, and have referred all of my friends who own or operate boutique fitness studios and will continue to be a raving fan. Mariana Tek is not simply "our preferred vendor of choice," they are our FAMILY and we do not know what we would do without them =)
Pros
EVERYTHING. Literally. The aesthetic right from the start allows you brand to have an IMPACT. It is sleek, modern, clean, and easy to navigate. Not only does it look great, but it is easy to use as well, and offers a ton of extra features and reports that I did not have with other platforms. And then the obvious customer service that comes with everything. ANDDD it is more affordable than the other options.
Cons
I will let you know when I have something... So far, not a single thing.
Alternatives Considered
MindbodyReasons for Switching to Mariana Tek
Customer service. Price. Support. Education and training. Aesthetic. Usability. Simple to use yet has every little feature to customize all of your needs.- Industry: Consumer Services
- Company size: 11-50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
DO NOT SWITCH FROM MINDBODY
Reviewed on 2021/06/01
I wish we never did it- I have talked to many studio owners that feel the same way. This is just an...
I wish we never did it- I have talked to many studio owners that feel the same way. This is just an undeveloped software that over promises-- EVERYTHING IS MORE DIFFICULT ON THIS SOFTWARE- my daily nightmare
Pros
The only good feature about this software is the customer app
Cons
1. First of all- its a bate and switch- over promise under deliver
2. Make you pay thousands to have this software set up
3. No waiver capability without brandbot
4. No easy check in app-- you have to get clients to type out their whole email
5. No business app
6. Auto Emails not customizable without you knowing HTML coding
7. No customer service- you have to email anytime there is a problem and there are tons
8. You have to pay another monthly fee to mandrel
9. Your app fee is separate apple vs android
10. No way to get reports auto emailed
11. Classpass, gympass have to get people to "convert" - doesn't automatically just integrate
12. All emails come in unsubscribed when you convert from mind body which is a total nightmare
13. Sales reports are terribly hard to read
14. No contract feature for memberships
15. Only works on chrome- not mobile friendly
16. Intro offers have a bizarre set up which also make it to where it can be bought more than once
17. No livestream or VOD feature built in- have to pay for another service
18. Does not sync with Shopify
- Industry: Health, Wellness & Fitness
- Company size: 11-50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Love Mariana Tek!
Reviewed on 2020/10/08
I love working with the Mariana Tek team. Since they are a smaller company, their focus is on...
I love working with the Mariana Tek team. Since they are a smaller company, their focus is on customer service and you can tell.
Pros
Mariana Tek is very user friendly for our staff and customers!
Cons
I wish they had sub request and reminder emails for instructors, text message notifications for customers, you could extend a membership without contacting support, and you can grace cancel someone after they have already cancelled themselves. There's a few things that MindBody has the capability to do that Mariana Tek does not. Overall, Mariana Tek is a lot easier to use with better features. There are just a few things I'd love changed.
Alternatives Considered
ZingitReasons for Choosing Mariana Tek
I liked some of the functions Mariana Tek had instead of MindBody.Switched From
MindbodyReasons for Switching to Mariana Tek
Better reviews from peers.- Industry: Health, Wellness & Fitness
- Company size: 11-50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
MT Review
Reviewed on 2020/09/29
Best thing about MT is their direct customer service. I can email people and get an answer right...
Best thing about MT is their direct customer service. I can email people and get an answer right away. It feels like there is a team that actually supports you.
Pros
Easy to use and train people to use it, it's intuitive. The app is my favorite feature.
Cons
Reports. Still difficult to find reports and we have to pay for other software for CRM. Wish there was built in emailing and built in texting to clients in MT. We're having to outsource these services which increases our software costs and MT is already expensive.
Alternatives Considered
MindbodyReasons for Switching to Mariana Tek
It's a better customer experience and easier to use internally. Better branded and doesn't stick out on the website. The app again is a big sell.Mariana Tek FAQs
Below are some frequently asked questions for Mariana Tek.Q. What type of pricing plans does Mariana Tek offer?
Mariana Tek offers the following pricing plans:
- Starting from:
- Pricing model: Subscription
- Free Trial: Not Available
Please contact Mariana Tek directly for pricing details.
Q. Who are the typical users of Mariana Tek?
Mariana Tek has the following typical customers:
2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000
Q. What languages does Mariana Tek support?
Mariana Tek supports the following languages:
English
Q. Does Mariana Tek support mobile devices?
Mariana Tek supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Mariana Tek integrate with?
Mariana Tek integrates with the following applications:
Perkville
Q. What level of support does Mariana Tek offer?
Mariana Tek offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support
Related categories
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