Mariana Tek

4.2 (34)
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Appointment scheduling software for boutique fitness studios

About Mariana Tek

Mariana Tek is an appointment scheduling solution designed to help boutique fitness brands manage marketing, customer communications, class reservation, point of sale and other administrative processes across multiple studios on a centralized dashboard. Members can view scheduled sessions and fee details to secure reservations using ‘pick a spot’ on a unified interface.

The point of sale module lets administrators create personalized product pages with location-specific pricing, automated discounts, and credit card payment processing for amenities. Mariana Tek enables teams to create customizable membership programs, deliver transactional emails and promotional messages across targeted audiences, and conduct advertising campaigns to facilitate customer relationship management processes. The platform also allows managers to track inventory levels and pre-order products according to booking requirements.

Utilizing conversion and retention tools, trainers can invite guests for interactive social workouts and offer gift cards to improve engagement with members. Mariana Tek also helps businesses configure role-based access for employees and gain visibility across studio-level data via Android and iOS mobile applications.


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Not sure about Mariana Tek? Compare with a popular alternative

Mariana Tek

4.2 (34)
VS.
Highly reviewed

Starting Price

US$1.00
month
US$69.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

62
185

Integrations

14
12

Ease of Use

4.1 (34)
4.3 (538)

Value for Money

4.0 (34)
4.3 (538)

Customer Service

4.0 (34)
4.3 (538)
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Reviews

Overall rating

4.2 /5
(34)
Value for Money
4.0/5
Features
4.0/5
Ease of Use
4.1/5
Customer Support
4/5

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Showing 5 reviews of 34
Amy Taylor
Amy Taylor
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Take a look at what Mariana Tek is offering.

Reviewed on 2024/10/15

If Mariana Tek was more affordable I would have stayed with the company. I was very happy with the...

If Mariana Tek was more affordable I would have stayed with the company. I was very happy with the overall experience.

Pros

The onboarding team was fantastic. I felt confident using the software and teaching it to my staff. I loved having an APP for my studio without sharing it with my competitors.

Cons

It was expensive. The software was a little complicated on some settings. A few staff members needed extra time and support to use it.

Response from Xplor Technologies

We're pleased to learn that you enjoyed the onboarding process and felt supported throughout your journey with our software. Thank you, Amy, for sharing your experience with Mariana Tek!

London
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

3rd vendor in 3 years - wish we had switched sooner

Reviewed on 2025/02/03

We were really pleased with MT and wish we had switched sooner. It is beautiful, they're churning...

We were really pleased with MT and wish we had switched sooner. It is beautiful, they're churning out new features and slowly eliminating the need for 3rd party API integration, transition from one vendor to the next was very smooth, most customization is easy (of course we always wanted more to stay in line with our branding but we know most studios may not be as techy savvy and that level of customization would overwhelm them) - we are just really pleased. No software is going to meet all of your needs. And the fact that we had 3 vendors in 3 years makes us more picky because we would miss a feature from one of our other vendors but most other studios are not going to have that experience. What you don't know - you don't know - so you can't miss it.

Pros

The app features - ease of use for our employees. How quickly they were churning out improvements in the client-facing app (year in review was awesome), the business app and their transparency of their product roadmap and allowing clients (studios) to vote and give their opinion on the level of importance to items in the roadmap for their needs.

Cons

Hmm... considering they were our 3rd vendor in 3 years - not a lot. The things we liked least would be pretty nitpicky and just wish list items from the other vendors we used or vetted. More customization in the emails - they are getting there. Sometimes it felt like we needed too many 3rd party API integrations for features that were standard with other vendors - but again they were working quickly to make those improvements and they delivered. Probably our biggest hang up was the store in the client facing app. We used it for our "potion bar" which is an adpatogenic-drink bar with smoothies, espresso and tea. That feature really isn't as f&b industry friendly as it was sold to us. That whole section needs a customization revamp, same for in the client-facing app and how it appears. I assume most of their clients don't have a need for it to cater to food and beverage so an improvement is probably low on the totem pole, however that is one 3rd party API integration that we would welcome. Partnering with TOAST or SquareUp or some other f&b based/friendly POS system so it is more friendly in regards to orders, food tickets for the cafe staff and reporting inventory and revenue would be great. Otherwise we were going to have to have two POS systems - one for the classes and one for the cafe - that took away the feature of clients having their card save on file and it being an easy order ahead or speedy in-studio transaction. Customization of reports cost you money - an ungodly amount and that sucked because our first vendor (a big one most people know) had a plethora of reports and would help you build what you wanted for free. The waitlist situation was a real an issue but that is because our clients got used to the waitlist feature in our previous vendor which was one of the good things about that software.

Alternatives Considered

ABC Glofox and ZENOTI

Reasons for Choosing Mariana Tek

Mindbody was so expensive, customer care was not on par with the price (it was actually terrible), and the back-end user interface/setup was so complicated and antiquated.

Switched From

Mindbody

Reasons for Switching to Mariana Tek

Ultimately the features, ease of use, the app, and familiarity with the product because our favorite studios also used it.
Jason
Overall rating
  • Industry: Individual & Family Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Very challenging software to get set up properly, support is tough

Reviewed on 2024/09/09

I tried to hold off on writing a bad review for MT but this past weekend where I was given bad...

I tried to hold off on writing a bad review for MT but this past weekend where I was given bad information again by support prompted me to give others a warning of caution. We were a new studio and chose MT over Mind Body as it seemed more modern and a better user experience. From the start we had issues, our implementation manager was just condescending and frustrated because we did not completely understand what she was often phrasing in a way that was confusing and just flat-out mislead us on the waiver functionality of the product. Since then it has just been issue after issue that takes months to resolve. I could not edit my transactional messages for 6 months due to a bug and I am currently 30 days into a bug that prevents waitlist messaging. The Growth add-on is overpriced to start and should not be an add-on because MT is incomplete without it and any new feature they come out with is an overpriced upsell that is still beta quality with limitations and bugs. I went 3 stars because I can run my business on this software and do like some features and see the potential to be better. The cost of change for a new business will likely keep me fighting with it because we just don't have the time to go through that process again. My ask to MT is to just do better, stop forcing your customers to self-diagnose problems, and point at your sister company when it is an internal problem. You have some very capable people working for you but they seem hamstrung to help and your cohort system often exposes the weakness in your software and your staff.

Pros

The app is pretty good but generic and limited in customization. Essentials of the software works once you finally get implemented properly

Cons

Bugs that go unfixed. Terrible implementation(ie setup) process. The customer Success team is a cohort system that is chat only, it takes forever to resolve almost anything. Upcharge for any new features. MT and Growth (former Brandbot) are run like two different companies and often send you in between them for support

Alternatives Considered

Mindbody

Reasons for Switching to Mariana Tek

Mind body seemed old and overly complex, others had told me their CS was even worse, no app

Response from Xplor Technologies

Hi Jason, thank you for your feedback. We appreciate you taking the time to share your thoughts with us. We would love to help you directly with some of these concerns. You can contact us at [email protected]. We look forward to hearing from you!

Justine
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Highly Recommend Mariana Tek!

Reviewed on 2024/10/09

My experience with Mariana Tek has been great. I use it myself everyday and have several consulting...

My experience with Mariana Tek has been great. I use it myself everyday and have several consulting clients on the software as well. The software is intuitive on both the studio owner and client interfaces and

Pros

I love the Mariana Tek client interface the most. It's intuitive and easy for clients to make purchases and book classes in a frictionless manner which ultimately results in more sales for studio owners. I've watched numerous studio owners increase revenues just from a change to Mariana Tek alone.

Cons

Like any software, Mariana Tek is not perfect, but I've never seen a company that is more committed to delivering solutions to customer issues. Mariana Tek's product roadmap is a brilliant way in which they continuously keep a pulse on what their customers need and are asking for. The automatic waitlist was an issue for many, but it was resolved once Mariana Tek added waitlist text notifications.

Alternatives Considered

Walla and WellnessLiving

Reasons for Choosing Mariana Tek

Mindbody had a lot of outages and much of the software never functioned properly. There was also a lack of key features which resulted in us having to spend more money with a third party to get what we needed. At one point we were paying $1,000/month just with Mindbody for one studio and none of the extra add-ons (MBO Ultimate, Branded App, Messenger AI, Marketing Suite, etc) functioned as promised. Not only that but customer service was terrible as well.

Switched From

Constant Contact and Mindbody

Reasons for Switching to Mariana Tek

Mariana Tek had everything we needed and most importantly had a sleek client interface that made booking and purchasing more seamless.

Response from Xplor Technologies

We truly appreciate your feedback, Justine! Thank you for the support and we value your insights on our commitment to solving issues and are glad to support you and your consulting clients!

Jason
Overall rating
  • Industry: Entertainment
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Impressive Software, Worth the Premium

Reviewed on 2024/10/31

I've been very pleased with the software and their team. I plan to move my other studio over to...

I've been very pleased with the software and their team. I plan to move my other studio over to Mariana Tek soon because it is so much better than the other options out there. Definitely a premium in its space but I would rather have it because it allows me to step up far better as an offering. Their app is also my own private app which they build for me. Would normally cost so much to have a custom app built but it's part of onboarding.

Pros

The software is all inclusive. Has everything you could need and they are consistently adding pretty amazing features. It is a CRM, database, PoS, Marketing and Sales tool, class planning tool, payroll tool, all in one.

Their service is also amazing. Anything you need they really are quick to respond.

Cons

Their fees are a bit on the high side, but it's well worth it.

Alternatives Considered

Method CRM

Reasons for Choosing Mariana Tek

Needed a more comprehensive and easy to use tool. Plus advanced features and custom app.

Switched From

Mindbody

Reasons for Switching to Mariana Tek

Features and support were more built out

Response from Xplor Technologies

Thank you, Jason, for your wonderful review! We're thrilled to learn that you are enjoying the Mariana Tek platform and appreciate the amazing features we continuously add. We’re glad to know that our service has made such a positive impact, and we look forward to supporting your growth in the future!

Showing 5 reviews of 34 Read all reviews

Mariana Tek FAQs

Below are some frequently asked questions for Mariana Tek.

Mariana Tek offers the following pricing plans:

  • Starting from: US$1.00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

Please contact Mariana Tek directly for pricing details.

Mariana Tek has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Mariana Tek supports the following languages:

English

Mariana Tek supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Mariana Tek integrates with the following applications:

BigCo., BrandBot, ClassPass, FitGrid, Forte, Helios, Helios, LenzVU, Mailchimp, Paywell, Perkville, Referrizer, TrueLark, Vimeo Livestream

Mariana Tek offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

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