About Acefone

Acefone is a leading provider of cloud telephony services like VoIP phone systems, toll-free numbers, and contact centers—each meant to simplify and automate your business communication processes. Be it 24x7 support, an all-in-one admin portal, HD audio, or reliable, customizable remote solutions, our products are built for your convenience. We offer seamless communication and integrations with your favorite business tools like Salesforce or Zendesk. With Acefone, you always get the very best. Special offer: Get unlimited calling at just $12.99/user/month


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Acefone Software - Acefone call history
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Acefone

4,7 (127)
VS.
Highly reviewed

Starting Price

£4,99
month
US$10,00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

86
24

Integrations

17
No integrations found

Ease of Use

4,7 (127)
4,5 (194)

Value for Money

4,7 (127)
4,5 (194)

Customer Service

4,7 (127)
4,2 (194)
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Reviews

Overall rating

4,7 /5
(127)
Value for Money
4,7/5
Features
4,7/5
Ease of Use
4,7/5
Customer Support
4,7/5

Already have Acefone?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 127
Skanda
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Acephone Service

Reviewed on 2022/03/29

I would like to thank [SENSITIVE CONTENT] for guiding me and providing all the inputs about the...

I would like to thank [SENSITIVE CONTENT] for guiding me and providing all the inputs about the services and plan. Related to Demo provided by [SENSITIVE CONTENT] was very clear which help me to understand how it works. As well I was getting help from them at any point of time if I had any query or issue.Overall i would again thanks both of them making this process very smooth with out any hiccups

Pros

It is very user friendly software, it can be managed with different places like browser, mobile, laptops etc

Cons

Currently I could not find any at this point.

Response from Acefone

Hello Mr Jon!
Thank you for choosing Acefone and sharing your valuable feedback with us.

We try to deliver memorable customer experiences, and we're glad that we were able to do the same for you! We've designed our services and trained our support team to be user-friendly and adept to professionals of any industry.

At Acefone, we believe in consistent improvement.

Thus, we request you to connect with us in case of any queries or feedback. Drop us an email at [email protected] or call us at 0800-084-3663.

~Team Acefone

Prameya
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great cloud based Telephony Product to be given to our Customer Service team located off shore

Reviewed on 2020/12/28

Price and easy set up telephony system to our customer service team which we are planning to set up...

Price and easy set up telephony system to our customer service team which we are planning to set up offshore.
Monthly Renewal of Price plan.

Pros

Incoming and Outgoing calls through any device through mobile app and Web based.
No Telephone hardware requirement.
Cloud based with real time analysis
Integration with a wide range of leading CRM's available in the market.

Cons

Need Integration with Accounting software Quick books.

Response from Acefone

Thank you for choosing Acefone and sharing your valuable feedback with us.

We are proud to put our customers first---which is why we guarantee reasonable pricing and an easy set-up process. At the same time, we are happy that we were able to help you streamline and optimise your communication process.

We plan to integrate Acefone with more CRMs and help-desks in the future. An integration with QuickBooks is certainly on the calling cards. In the meanwhile, do take advantage of our current list of 15+ integrations including Zoho, HubSpot, Bitrix24, etc.

If there's anything else you'd like to share, reach out to us at [email protected] or at 0800-084-3663.

~Team Acefone

ross
Overall rating
  • Industry: Medical Devices
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Avoid this organisation !

Reviewed on 2023/01/08

Horrific - such that i will shortly be making a complaint in-person to a UK based company director,...

Horrific - such that i will shortly be making a complaint in-person to a UK based company director, at a time to suit me.

Pros

There is nothing to like - it simply does not work, which for a medical supplies business is critical. We have been advised by them recently as we are unable to accept calls on our mobiles that it has to go through a PC, meaning someone has to sit at a PC 24/7 as we are a 24/7 business.

Cons

If you employ your business - prepare to have your company driven into the ground by this outfit disabling your ability to communicate with old and new customers alike.

Suleman
Overall rating
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent services.

Reviewed on 2022/10/12

excellent

excellent

Pros

very helpful. very nice approach. i will recommend to everyone.

Cons

very good for business. the customer service staff is very nice.

Response from Acefone

Thank you Mr Suleman for your positive feedback.

It is our support team's efforts that lets us to help serve you better.

We are glad that you found our services user-friendly and easy to set up.

If you have any queries at all, feel free to reach out to us at [email protected] or give us a call at 0800-084-3663.

~Team Acefone

Kenneth
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Happy

Reviewed on 2021/04/30

Pros

It's easy to use, It records and I can use it anywhere.

Cons

I don't have any issues with it as I have just started to use it.

Response from Acefone

Thank you for taking the time to post this and sharing your valuable feedback with us.

We are pleased that your experience has been pleasant. And, we look forward to hearing from you in the future as well.

If you are ever stuck with something, feel free to reach out to us at [email protected] or at 0800-084-3663.

~Team Acefone

Showing 5 reviews of 127 Read all reviews

Acefone FAQs

Below are some frequently asked questions for Acefone.

Acefone offers the following pricing plans:

  • Starting from: £4,99/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Acefone is offered across two pricing plans, outlined below. A free trial is offered. Business: $19.99/user/month Premium: $25.99/user/month

Acefone has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

Acefone supports the following languages:

English

Acefone supports the following devices:

Android (Mobile), iPhone (Mobile)

Acefone integrates with the following applications:

Bitrix24, Bullhorn ATS & CRM, Dynamics 365, Freshdesk, Freshsales, Google Contacts, Google Workspace, HubSpot CRM, Microsoft 365, Microsoft Teams, Pipedrive, Salesforce Sales Cloud, SugarCRM, Vtiger CRM, Zapier, Zendesk Suite, Zoho CRM

Acefone offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Acefone.