---
description: Learn how Service365 can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Service365 Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Field Service Management Software](/directory/255/field-service-management/software) > [Service365](/software/2039699/service365)

# Service365

Canonical: https://www.getapp.za.com/software/2039699/service365

> Service 365 is an intuitive field service management software built for the industrial services industry.
> 
> Verdict: Rated **4.0/5** by 3 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Service365

Sync Field Services Teams and Accounting with one easy-to-use Service365 solution.

Increase field services technicians' efficiency and happy customers.

Get more done with Customers, Quotes, Jobs, and Project Management in one solution.

Manage Check-ins, Timesheets and Time Entry in a single solution.

Approvals are easily executed in-app.

Schedule and dispatch teams and managers.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 3 Reviews |
| Ease of Use | 3.7/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 3.0/5 | Based on overall reviews |
| Features | 3.7/5 | Based on overall reviews |
| Recommendation percentage | 60% | (6/10 Likelihood to recommend) |

## About the vendor

- **Company**: Service365

## Commercial Context

- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Please contact Service365 directly for pricing information.  Per User Monthly.  One time Implementation and Configuration Services Available.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Canada, Ireland, United Kingdom, United States

## Features

- API
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Approval Process Control
- Automatic Backup
- Billable Items Tracking
- Billing & Invoicing
- Bills of Material
- CRM
- Calendar Management
- Compliance Management
- Contact Database
- Contract/License Management
- Customer Database
- Customer History
- Customer Management
- Customizable Branding

## Integrations (3 total)

- Microsoft Teams
- QuickBooks Online
- QuickBooks Online Advanced

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)

## Category

- [Field Service Management Software](https://www.getapp.za.com/directory/255/field-service-management/software)

## Related Categories

- [Field Service Management Software](https://www.getapp.za.com/directory/255/field-service-management/software)
- [ERP Systems](https://www.getapp.za.com/directory/322/enterprise-resource-planning-erp/software)
- [Professional Services Automation Software](https://www.getapp.za.com/directory/331/professional-services-automation/software)
- [Consulting Software](https://www.getapp.za.com/directory/356/consulting/software)
- [Professional Services Software](https://www.getapp.za.com/directory/357/professional-services/software)

## Alternatives

1. [FieldPulse](https://www.getapp.za.com/software/105687/fieldpulse) — 4.6/5 (411 reviews)
2. [Jobber](https://www.getapp.za.com/software/90723/jobber) — 4.6/5 (1420 reviews)
3. [Skimmer](https://www.getapp.za.com/software/113919/skimmer) — 4.9/5 (226 reviews)
4. [Connecteam](https://www.getapp.za.com/software/105401/connecteam) — 4.6/5 (5058 reviews)
5. [Fieldd](https://www.getapp.za.com/software/133299/fieldd) — 5.0/5 (140 reviews)

## Reviews

### "Service365 is easy to use for my field staff" — 5.0/5

> **Scott** | *26 January 2021* | Facilities Services | Recommendation rating: 8.0/10
> 
> **Pros**: It very easy to navigate to jobs, create quotes, enter time and invoice complex job.
> 
> **Cons**: I wish the product would integrate with other accounting platforms.
> 
> Getting the data directly into our accounting system has always been a pain.  Also, changes made in my finance department often would not find its way into the field.  As a result decisions being made would be late or even wrong.  Service365 allows the data between the field platform and the finance system to be 100% real time synced.

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### "Service365 makes PO's to Payroll easy" — 5.0/5

> **Jason** | *08 February 2021* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: A welcome addition to importing items into accounting software.  Allows for easy reconciliations in payroll.  Tracking of jobs just became an easy task.
> 
> **Cons**: A few kinks along the road but issues get resolved quickly.

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### "Not great for residential service based businesses" — 2.0/5

> **Ami** | *31 October 2025* | Construction | Recommendation rating: 0.0/10
> 
> **Pros**: The ability to get granular with data was a strong point. Reporting and visibility into job details were helpful once set up. It also integrates well with QuickBooks, which made financial syncing relatively seamless.
> 
> **Cons**: The user experience is quite poor. It’s clunky, requires far too many clicks to complete simple tasks like booking a job, and isn’t intuitive at all. There’s no dedicated mobile app — techs have to use the web version, which often fails in basements or areas without internet access.

Making changes to a job while on-site is nearly impossible for field staff and must be done by the office, which creates major inefficiencies. Committing materials to each job is cumbersome and time-consuming, and the customer-facing features are extremely limited.

Overall, the platform feels underdeveloped for real-world field use in our experience, especially for residential service work.
> 
> We wish we had better things to say. We’re a residential, service-based electrical company with a high daily volume of smaller jobs. This software isn’t well suited for that type of workflow — it’s clearly designed for larger, commercial projects where technicians don’t need daily access.

The user experience has been challenging. Our team has found it difficult and time-consuming to use, and it’s had a significant impact on our AR process because invoicing requires a lot of extra work on the office side.

That said, we take responsibility for not fully understanding what we needed when we first chose this platform. We didn’t know how important it was to define our operational needs clearly until after we had this experience.

The team behind the software seems genuinely committed to improving, but unfortunately, it just hasn’t been a fit for us. After six months of use, we’ve made the decision to switch to another system that better aligns with a service-based business model.

## Links

- [View on GetApp](https://www.getapp.za.com/software/2039699/service365)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/operations-management-software/a/service365/> |
| en-AE | <https://www.getapp.ae/software/2039699/service365> |
| en-AU | <https://www.getapp.com.au/software/2039699/service365> |
| en-CA | <https://www.getapp.ca/software/2039699/service365> |
| en-GB | <https://www.getapp.co.uk/software/2039699/service365> |
| en-IE | <https://www.getapp.ie/software/2039699/service365> |
| en-NZ | <https://www.getapp.co.nz/software/2039699/service365> |
| en-SG | <https://www.getapp.sg/software/2039699/service365> |
| en-ZA | <https://www.getapp.za.com/software/2039699/service365> |
| fr | <https://www.getapp.fr/software/2039699/service365> |
| fr-BE | <https://fr.getapp.be/software/2039699/service365> |
| fr-CA | <https://fr.getapp.ca/software/2039699/service365> |

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