Unified Practice
About Unified Practice
Unified Practice is a cloud-based electronic health record (EHR) and practice management software designed to help clinics handle appointment scheduling, patient intake, ePrescribing, billing, and insurance verification, among other processes on a unified platform. The system automatically synchronizes prescription data with available inventory, sends notifications about low stock, and lets healthcare workers add new items according to requirements.
Using Unified Practice, physicians can send invoices to patients, create or modify prescriptions and generate Center of Medicaid and Medicare Services (CMS) 1500 forms. Clinics can customize availability based on room or location, create treatment protocols and duplicate subjective, objective, assessment, and plan (SOAP) notes from previous medical charts. Administrators can also gain insights into insurance billing, finances, payments, product profit and loss, clinic performance, and other metrics through reports.
Unified Practice enables wellness providers to accept payments via credit, debit, Visa, and other cards. The platform sends appointment reminders to patients via email or text to reduce delays and no-shows. It also integrates with iCalendar and Google Calendar to synchronize booking schedules.
Key benefits of Unified Practice
It offers holistic medical charting, inventory management, integrated telehealth, appointment reminders, online clinic forms for patients and billing reports to track business activities.
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Alternatives
Jane
SimplePractice
Mindbody
inBehandlung
Reviews
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- Industry: Alternative Medicine
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Integrated EHR with tons of features and crazy good customer service
Reviewed on 2021/01/21
Great experience, repeatedly. I find UP easy to use and practical. As I said, amazing customer...
Great experience, repeatedly. I find UP easy to use and practical. As I said, amazing customer service. If you can't figure something out, like how to configure your online schedule, for example, they will jump on a Zoom call with you and actually walk you through it.
Pros
I love the Unified Practice combines an online schedule with an EHR, which means that new patients who schedule are automatically added as patients and sent new patient paperwork. It also integrates with email provider, Constant Contact, and is HIPAA compliant with this integration, so it's easy and secure to move patient emails into Constant Contact and send marketing emails. Lastly, their customer service always blows me away. Inside the software you can chat almost immediately with the helpdesk (a real person). They usually answer within an hour if not sooner, and they check in on you to see if implementing their suggestion was helpful.
Cons
The only suggestion I'd make is to add a "Waitlist" feature. I'd love a way for potential patients to share their information with me (email, etc.) even if I don't have availability for new patients in the moment. Then when an appointment time opens up, I could give them a call and see if they're available to come in. Hint hint!
Response from Unified Practice
Thanks for the review! We will look into the waitlist feature for our roadmap!
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Unified Practice is too convenient to not use
Reviewed on 2022/01/21
Customer service is very responsive and helpful. Software does what I need it to do. I have a...
Customer service is very responsive and helpful. Software does what I need it to do. I have a centralized software that does many things well and much more affordably than I think would be the case if I shopped around (e.g. credit card processor is very cheap and integrated so it automatically reconciles with your clients' charts, saves me time and money).
Pros
I love that UP has everything I need. It truly is a fully unified software. HIPAA-compliant charting and client communication, charting, scheduling, billing... I had a website developer try to convince me to let him do some sort of integrated scheduling besides UP on my website and I was like, "absolutely not, UP has that covered." I'm like a walking UP advertisement, I cannot be convinced to switch it up.
Cons
UP was hard to learn how to use at first, and actually there are a lot of features I don't use or don't find helpful. I practice in a very unique way (Worsley 5E acupuncture, Japanese palpation-based acupuncture, Classical acupuncture, and a little TCM informing them all) so I don't use many of the diagnostic tools as they're built. But I'm able to manually write in everything the way I want to and being able to upload and write on my own templates has made it all possible. I wish there was an easier way to view the chart history at a glace for a single client to show me what treatments I've already done.
Alternatives Considered
MindbodyReasons for Switching to Unified Practice
Mindbody was meant for a HUGE practice, which I wasn't planning to have, and it didn't have EHR. It was incredibly expensive. UP also had a fresh out of school discount which I took advantage of my first year in business!Response from Unified Practice
Thanks for the feedback and the review Grace!
We have lots of plans for more flexibility in the system that sound like they would benefit you!
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Too bulky
Reviewed on 2019/10/30
Pros
It utilized an app and the customer service was good.
Cons
Too bulky and not very user friendly. I used it for my previous clinic (Three Treasures Holistic Care) and I didn't want to use it for my new clinic.
Alternatives Considered
SimplePracticeReasons for Switching to Unified Practice
I was told I could use it for both counseling and acupuncture. I discovered it was too bulky and not user friendly for either.Response from Unified Practice
Hi Damita, Thank you for the review! Were there specific features that you felt were too bulky? We're always updating and streamlining our software and would love some more detail from you!
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Nickel and Dime software
Reviewed on 2022/01/18
It was ok. I felt as if I was nickeled and dined for every feature, text message etc
It was ok. I felt as if I was nickeled and dined for every feature, text message etc
Pros
Ease of use, navigation, insurance billing once set up
Cons
I didn’t like that it was chart on a iPad to get the cool features
Alternatives Considered
JaneReasons for Switching to Unified Practice
I didn’t do my homework otherwise I would have started with Jane. UP billed me another month of text messaging just because after I switched to Jane, I needed to download files for 1 day and I was charged for a whole month.Response from Unified Practice
Hi Michael,
Thank you for the review. We only charge for SMS usage, meaning you were only charged for the reminders that you sent to your patients. We bill the month after usage. Texts you sent before you switched systems may have been charged after you left.
Our pricing tiers are lower than Jane's and part of the reason is to allow our users more flexibility to choose the add-ons they want, rather than pay a premium subscription price to have add-ons they won't use.
We strive to be the best charting experience to provide the best patient care. Thank you for giving us a chance and we hope your new software meets your needs!
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Good acupuncture software
Reviewed on 2022/01/18
Its easy for the front desk to schedule patients and allows me to be organized and avoid double...
Its easy for the front desk to schedule patients and allows me to be organized and avoid double booking
Pros
I like that is specific to acupuncturists, and the learning curve is relatively small
Cons
Sometimes the fields are a little boxy and forces me to type a lot to clarify my notes
Alternatives Considered
SimplePracticeReasons for Switching to Unified Practice
I started at an office that uses UnifiedPractice so I decided to stay in the same “ecosystem”Response from Unified Practice
Hi David,
Thank you for the feedback and the review!
Unified Practice FAQs
Below are some frequently asked questions for Unified Practice.Q. What type of pricing plans does Unified Practice offer?
Unified Practice offers the following pricing plans:
- Starting from: US$59.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Unified Practice is offered across three pricing plans: Starter: $59 per month Enhanced: $89 per month Premium: $119 per month Additional practitioners can be added for $30/month
Q. Who are the typical users of Unified Practice?
Unified Practice has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Unified Practice support?
Unified Practice supports the following languages:
English
Q. Does Unified Practice support mobile devices?
Unified Practice supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Unified Practice integrate with?
Unified Practice integrates with the following applications:
Constant Contact, Lifesize, TSYS Merchant Solutions
Q. What level of support does Unified Practice offer?
Unified Practice offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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