ClinicSense

About ClinicSense
ClinicSense is a practice management solution designed to help health and wellness businesses automate and manage appointment scheduling, email reminders, invoicing, and other administrative tasks on a unified interface. It provides digital SOAP Notes, allowing administrators to add short codes or use point and click functionality to create notes.
The platform enables practitioners to deliver voicemails in case of missed calls, send appointment reminders via email and text, and request clients’ credit card details to reserve time slots. ClinicSense lets managers automatically generate invoices, process payments, and send receipts via email to customers. Businesses can also sell gift certificates via website and email promotional tools.
ClinicSense helps teams use built-in templates to create and send custom emails including details regarding slot availability, birthday discount vouchers, and other promotional offers. It also allows marketing representatives to gain visibility across data regarding sales tax, revenue growth, client retention rate, and financial statements.
Key benefits of ClinicSense
- Point and Click SOAP Notes
- Customizable Electronic Forms
- Automated Follow Up's & Reminders
- Online Booking & Scheduling
- Easy Invoicing Tools
- Marketing To Help You Grow Your Business
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Reviews
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- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
ClinicSense is a high quality platform
Reviewed on 2023/12/26
I really liked ClinicSense and its ability to provide HIPAA compliant SOAP notes. I did not utilize...
I really liked ClinicSense and its ability to provide HIPAA compliant SOAP notes. I did not utilize all the features that it offers because I had to have multiple platforms to accommodate my personal trainers and physical therapy staff. The massage therapists on staff primarily used ClinicSense and seemed to enjoy it.
Pros
ClinicSense offers excellent quality for SOAP Notes specific to massage therapists. The body diagram with the ability to either quickly check problem areas or manually select problem areas while writing more details is a great feature.
Cons
ClinicSense is not a robust charting platform for personal trainers or physical therapists.
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Easy, convenient
Reviewed on 2024/08/26
Good. Easy. Growing as the years have gone by. Adding news things that I’m looking for which is...
Good. Easy. Growing as the years have gone by. Adding news things that I’m looking for which is great. Hoping for more of the things I wanted to come soon. I did see loads of new things are being worked on which is great.
Pros
That my clients can easily book online and I can add the link to all of my platforms.
Cons
I wish I had more text options for clients. Most of my clients don’t use their emails. Texting is all the rage. More options to utilize that would be great.
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Frustrating App on mobile phone
Reviewed on 2024/09/20
It’s usable on the iPad and laptop but definitely not on mobile phone.
It’s usable on the iPad and laptop but definitely not on mobile phone.
Pros
Not difficult to use the system, and fair price, however, the fee is about to increase by $30
Cons
App on mobile phone is terrible, always lagging and constantly not working
- Industry: Alternative Medicine
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The Backbone’s review
Reviewed on 2024/10/08
We’ve tried other booking management systems and EHRs, but ClinicSense stands out for its ease of...
We’ve tried other booking management systems and EHRs, but ClinicSense stands out for its ease of navigation and how simple it is to train new hires. While there are a few areas that could benefit from fine-tuning or feel slightly outdated in terms of user experience, we consistently return to ClinicSense because it continues to meet our needs.
Pros
ClinicSense offers an easy booking process for patients and allows us to create personalized SOAP notes, making it a highly efficient tool for our practice.
Cons
While we were excited about the addition of Superbills, they lack essential details like diagnosis and treatment codes, making them more like invoices. Services are tied to time codes that appear in client reminders, and there’s no option to add multiple services or treatments to the same appointment. SOAP notes, though customizable, are clunky—you can’t drag and drop sections or duplicate them between tabs, forcing us to recreate content when specifying details across sections. Basic information like DOB or patient number doesn’t auto-populate in finalized SOAP notes, requiring manual edits for legal purposes. The system also lacks features like drag-and-drop appointment rescheduling, clinic-wide blocks for closures, and streamlined scheduling changes. Additionally, if a provider adjusts individual days off and later makes global schedule changes, those adjustments are erased, making time-off management cumbersome.
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
It Just Makes Sense!
Reviewed on 2024/04/29
I have had nothing but incredible experiences with ClinicSense down to their video training on new...
I have had nothing but incredible experiences with ClinicSense down to their video training on new releases, and help from their IT department. The response time is incredible and they keep you updated with upcoming and even ask what we would as consumers like to see and vote on it.
Pros
What I like most is that I have control over my appointments and if my current clients or future clients can book automatically or if I need to approve before hand or decline a client. I find most useful the reporting records, SOAP notes, memos which is very helpful to put information (family, pressure they like, trips that are coming up) and it can be selected on every appointment or a certain treatments.
Cons
The only few item I don't like is that I can't do my notes on my iPhone or iPad - I can only review customer name and forms they filled out for the upcoming appointment. I would also like it if there was an option to be able to add to where there is an add-on to a treatment instead of creating an entire treatment that has it on there. As a therapist I can add on to invoice but client can't do it when booking if then wanted to put an add-on.
ClinicSense FAQs
Below are some frequently asked questions for ClinicSense.Q. What type of pricing plans does ClinicSense offer?
ClinicSense offers the following pricing plans:
- Starting from: US$69.00/month
- Pricing model: Subscription
- Free Trial: Available
ClinicSense is offered across three pricing plans, outlined below. A 14-day free trial is available. Lite: $39/month Standard: $69/month Premium: $99/month
Q. Who are the typical users of ClinicSense?
ClinicSense has the following typical customers:
Self Employed, 2–10, 11–50, 51–200
Q. What languages does ClinicSense support?
ClinicSense supports the following languages:
English
Q. Does ClinicSense support mobile devices?
ClinicSense supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does ClinicSense integrate with?
ClinicSense integrates with the following applications:
Google Calendar, Instagram, Meta for Business, Square Payments, Stripe
Q. What level of support does ClinicSense offer?
ClinicSense offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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