SalesNexus

SalesNexus

CRM, Sales and Marketing Automation for B2B Sales Teams

4.5/5 (60 reviews)

SalesNexus Overview

SalesNexus online CRM software helps facilitate many functions within your sales and marketing departments. By using SalesNexus you get all the benefits of no upgrade costs, no server maintenance, no IT costs and an online contact manager that is available anywhere for your team. Our fully featured online CRM software includes sales automation, email marketing, team collaboration and database customization. Leading the online CRM industry is our Success Team support with access via phone, email and chat for every user. SalesNexus is built by sales people for sales people. It’s packed with tools to generate and nurture leads while enabling your sales team to manage and close more deals with CRM Software.

Sales Force Automation:

SalesNexus sales force automation allows salespeople to completely automate the steps that need to be taken to secure and close a prospect. From everyday routine tasks such as emails and phone calls to more aggressive approaches such as mail offs, you can plan campaigns for every scenario.

Email Marketing:

SalesNexus offers HTML and text emails sent with its email marketing capability. You can send 25,000 emails/month/user.

Collaboration:

With the cloud based CRM software that SalesNexus offers, it is possible to get the information on a contact from any computer in the world. No longer does one salesperson have to be responsible for a lead. If they are unavailable, the next salesperson can pick up where they left off, not only with contact information but with notes, previous emails and any other information the original salesperson has left.

Customization:

SalesNexus offers a tool that allows you to customize the fields that you create and how they are laid out on the screen. If the field that you are looking for is not already in SalesNexus, you can just create one! It is as simple as that!

Pricing

Starting from
US$45,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Canada, United States

Supported Languages

English

SalesNexus Reviews

Overall rating
4.5/5
87% positive reviews
43
Excellent
9
Very good
3
Average
4
Poor
1
Terrible
Cheryl F.

Useful but no longer user friendly.

Used Daily for 2+ years
Reviewed on 2019/02/22
Review Source: Capterra

As previously stated: We use the system to calendar client visits and deadlines, docket important legal dates and record notes on the client.

Pros

Our firm uses the system for our docket/calendar and conflict database. It's effective for that purpose.

Cons

When the system did it's last major update, many of the flexible portions of the system were taken out of where they were useful and hidden under one lump system settings. For example: To add a new city, one must go to system settings/change fields/field/add a new entry when it used to be available right on the city field of a new client record. That's neither user friendly or efficient. One has to think like a programmer to navigate many portions of the database now. While it's fine for someone like me with that background, to a novice user it's confusing and frustrating.

Response from SalesNexus

Cheryl,
Thanks for sharing your thoughts!
We want to make sure you're able to get the most out of SalesNexus. There IS a way to address your frustration with the City Drop Down. In Create & Change Fields, you can turn on the Allow User Edit List or Enter Custom Value or both.
The first will allow you to add items to the list on the fly while on a contact. The 2nd will allow you to enter a city for a given contact even if it's not on the list.
If you'd like, we can turn them on for you. Just let us know.
Or let us know if there is a good time for a quick call and we can walk you through it. Email us at [email protected]
Thanks,
Craig

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

7.0/10
John G.

Support at Sales Nexus is Over the Top!

Used Weekly for 2+ years
Reviewed on 2016/08/11
Review Source

Everyone I have spoken to at Sales Nexus over the years has been extraordinarily responsive to my needs as a small company. The chat feature allows me to explain better my situation, and get better answers than a help desk. It also gives me a transcript of the exchange so I can save them and not forget the procedures.

I am also impressed by the persistence of the support staff in pursuing my problem du jour to make sure that I’m totally satisfied.

Sales Nexus is the center of my company’s marketing, and has been an investment that continues to return its cost to me as profits. I’ve tried many other ways of doing business, and none were as cost-effective and game-changing as Sales Nexus.

The staff is available and super-intelligent. Today Mark knew to include a tweak that I forgot to say I needed, and I was amazed to see it already implemented for me without addition explanation or charge.

Thank you guys at support in Sales Nexus. You make a difference for me everyday!

Pros

I use the email features of SN to great advantage. If you want to send a direct, personal message to a lot of people, Sales Nexus is really the cheapest and most reliable, while allowing you to get help every step of the way.

Cons

There may be features you won't need in the program, but it's still worth the benefits.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Kurtis S.

Still The Best CRM

Used Daily for 2+ years
Reviewed on 2016/10/11
Review Source

I have been using Nexus for 6 years. I'm a big CRM guy and I am constantly checking to see what else is out there- nothing has convinced me to move. The reasons are:
1) EXTREMELY custom - izable fields
2) VERY robust sorting abilities, you can sort, filter and search and find anything you are looking for
3) VERY robust scheduling follow up ability- with campaigns, you can schedule a series of activities on auto pilot
4) Reporting- so many ways to generate the reports you need
5) Dashboards (also very customizable) - can see your Key Perform. Indicators at a glance
6) VERY robust admin features- the ability to have separate sales reps/managers with different access/edit levels
There are many more reasons, but this is still the best CRM around!

Cons

Printing letters- the mail merge if you are mass printing is not very functional- needs work.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Mara G.

Sales Nexus User Review

Used Daily for 2+ years
Reviewed on 2019/02/22
Review Source: Capterra

Pros

I have been using Sales Nexus for years. I think they have a great CRM system with the ability of scheduling tasks and emails. No need to add an email marketing system with all of their functions. They are a contact management and marketing platform combined. They have excellent customer service that lets you know when they are going to be doing maintenance. If there has ever been a problem they are quick to respond with answers to my questions.

Cons

I really can't think of anything I don't like with the exception of a subscribe form which you can add to your website youself, which is what I did. Their email templates are easy to use and design with links to social media, they have sales propecting as well as a lead system.

Response from SalesNexus

Thanks so much for sharing your thoughts Mara!
Let us know if we can help with anything!
Craig

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Michael F.

SalesNexus is a powerful CRM!

Used Daily for 2+ years
Reviewed on 2019/02/25
Review Source: Capterra

I have been using SalesNexus for more than 9 years. The support team is wonderful to work with and ALWAYS solves whatever issue I need help with. The tutorial and training are top notch! The email click notifications turns leads into "hot leads" helping close more sales.

Pros

The customer support chat, intuitiveness and ease of use of SalesNexus are it's best features.

Cons

The "Quick Search" field only allows a search of all primary fields or up to three of the primary fields to be searched.. I would like to see that increased to 5, but it's so easy to designate which three fields it's not a "real' Problem but more my preference.

Response from SalesNexus

Thanks for sharing your thoughts Mike!
We appreciate your business and will continue to be here for you if you need us.
Thanks,
Craig

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

SalesNexus Pricing

Starting from
US$45,00/month
Pricing options
Free Trial
Subscription
Value for money

Send 5,000 emails per month with any subscription level & receive 500 business contacts with email addresses from LeadFerret.com!
Professional Edition runs at $45/mo. and the Enterprise Edition runs at $65/mo.

SalesNexus Features

  • API
  • Calendar Management
  • Custom Fields
  • Customizable Templates
  • Data Import/Export

  • Activity Dashboard
  • Activity Tracking
  • Automatic Notifications
  • Automatic Reminders
  • CRM Integration
  • Contact Database
  • Customer Database
  • Customizable Branding
  • Customizable Reporting
  • Electronic Payments
  • Email Integration
  • Mobile Integration
  • Reporting & Statistics
  • Social Media Integration
  • Third Party Integration

Additional information for SalesNexus

Key features of SalesNexus

  • Email Lead Capture
  • Instant ACT! Database Importing
  • Online CRM
  • Sales Collaboration
  • Sales Force Automation
  • Sync with Mobile Phones or Outlook
  • Unlimited Email Marketing
  • Unlimited Support
  • Web Lead Capture

Benefits

-Easy migration from ACT!, Salesforce, Goldmine and all other CRMs. All of your notes, history, custom fields, sales data and all other data transfer.

-Fully featured CRM built by salespeople.

-25,000 emails/month/user and complete tracking and analytics of opens and clicks.

-Completely customizatable to fit your business.

-Premium support for all subscribers at no charge.

SalesNexus FAQs

Below are some frequently asked questions for SalesNexus.

Q. What type of pricing plans does SalesNexus offer?

SalesNexus offers the following pricing plans:

Starting from: US$45,00/month

Pricing model: Subscription

Free Trial: Available

Send 5,000 emails per month with any subscription level & receive 500 business contacts with email addresses from LeadFerret.com!
Professional Edition runs at $45/mo. and the Enterprise Edition runs at $65/mo.

Q. What are the main features of SalesNexus?

SalesNexus offers the following features:

  • Email Lead Capture
  • Instant ACT! Database Importing
  • Online CRM
  • Sales Collaboration
  • Sales Force Automation
  • Sync with Mobile Phones or Outlook
  • Unlimited Email Marketing
  • Unlimited Support
  • Web Lead Capture

Q. Who are the typical users of SalesNexus?

SalesNexus has the following typical customers:

Large Enterprises, Mid Size Business

Q. What languages does SalesNexus support?

SalesNexus supports the following languages:

English

Q. What type of pricing plans does SalesNexus offer?

SalesNexus has the following pricing plans:

Subscription

Q. Does SalesNexus support mobile devices?

We do not have any information about what devices SalesNexus supports

Q. What other apps does SalesNexus integrate with?

SalesNexus integrates with the following applications:

Act!, Google Calendar, Microsoft Dynamics AX, Microsoft Outlook, QuickBooks Online

Q. What level of support does SalesNexus offer?

SalesNexus offers the following support options:

FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials