ZenCase

About ZenCase
ZenCase is developed by attorneys for attorneys.
Key features include:
Time and Billing – Seamless integration of time entry, expense entry, client invoicing and payments, into one comprehensive but easy to use web-based platform. Simple time entry. Customized views for each member of the firm.
Accounting & Trust Account – Integrates seamlessly with QuickBooks Online. View balance sheets or income statements broken out by attorneys or divisions. Easily maintain all necessary documentation for inflow and outflows of trust account funds.
Document Management – Quickly save and reference later all firms’ documents and client related email. Integrates seamlessly with NetDocuments, SharePoint, Box or OneDrive.
Document Automation – Leverage firm and association best of bread work-product with very little effort. Documents, spreadsheets, or even a PowerPoint presentation can be created from ZenCase with only a couple of clicks.
Client Relationship Management – A single database for firm contacts, with quick access, filters and history. Show relationships between every contact and organization to run a conflict search with a click of a button.
Knowledge Management – Eliminate information overload by having one single source of truth for you or your team to link every subject, fact, documents, legal authority, question, answer, person or organization. With the click of a button, all this information can be cloned for other members of your firm.
Task Automation – Show what everyone should be doing and when. Incorporate true project management to ensure that every client matter is handled efficiently.
Project Management – Keep track of case information relating to important documents, deadlines, and items in one place for each matter.
Business Intelligence – The ability to gain deeper insight into your law firm by having every relevant data point from client interaction to attorney performance captured in one central solution.
Collaborative Workflow – Ensure every member of your team - small or large - knows what to do and when to do it. When members go out on vacation, others can easily see their task and deadlines to jump right in.
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Reviews
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- Industry: Law Practice
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Goldenberg Heller & Antognoli, P.C.
Reviewed on 2024/11/19
Our experience has been very positive from the initial conversion to going live to full product...
Our experience has been very positive from the initial conversion to going live to full product use. The support response on any issue is very timely.
Pros
Very user-friendly. Outlook integration for time entries and the option of emailing statements with a credit card link make client payments very timely
Cons
Not being able to have more than one revenue category for payments. Can't have payments post to more than one practice area.
Reasons for Choosing ZenCase
To better integrate billing and accounting programs and to have access to more electronic billing.Switched From
Sage TimeslipsReasons for Switching to ZenCase
Ease of use, QBO integration, and electronic billing- Industry: Legal Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Program!
Reviewed on 2024/11/19
Pros
ZenCase is definitely a time saver and very user friendly!
Cons
We're only able to have one Trust/Operating account tied in.
- Industry: Legal Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 2.0 /10
Nothing to Brag About
Reviewed on 2022/08/16
The site crashes way too often. It is not integrated with outlook (therefore not integrated with...
The site crashes way too often. It is not integrated with outlook (therefore not integrated with calendar). I don't want to have to look several different places for tasks and deadlines.
Pros
I find it relatively easy to enter my time entries.
Cons
The software would be much more useful if integrated with Outlook
Response from ZenCase
Hi Aimee,
Thank you for your feedback. ZenCase added Microsoft Outlook email and calendar integration last month, and we continue enhance the capabilities here. You can now view your calendar and others or add task or events to your calendar directly from ZenCase!
- Industry: Law Practice
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Love the Efficiency!
Reviewed on 2022/08/31
Zencase has been so easy to work within. Users can easily maneuver around the software so the...
Zencase has been so easy to work within. Users can easily maneuver around the software so the learning curve is minimal. Also the Customer Service is great.
Pros
As Billing Manager, their ease of billing is so refreshing. I am able to create prebills based on specific filters such as Matter Manager, billing type, matter type, etc. I no longer have to print out prebills, I can create them and the Managing Attorney can go through them within Zencase and make any necessary changes and mark them as approved. When the invoices are ready to be finalized, with a click of a button all the expense back-up is attached at once. That is Awesome! Zencase has saved me Hours of time searching for and attaching expense documents to my bills so invoices get out the door quicker, and money comes back in quicker. A great improvement for Cash Flow.
Cons
I have no Cons about this software. It has made monthly billing easier, faster, and more efficient. If issues happen to arise, The Customer service team can be reached via Chat, and respond almost immediately.
Response from ZenCase
Hi Sherry! We are glad that ZenCase has made your work easier and more efficient!
- Industry: Law Practice
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
A 45-day review of ZenCase.
Reviewed on 2024/03/04
I have only been using the program for about 45 days, but overall I have enjoyed the program.
I have only been using the program for about 45 days, but overall I have enjoyed the program.
Pros
I like the ease of looking up matter numbers, and of entering time for each matter. The report functions are also relatively intuitive and helpful for goal tracking.
Cons
The layout is a little different than what I am used to, but I am adjusting to it. I understand there were some struggles in migrating from our prior time-entry program to ZenCase, but I was not directly involved in that.
ZenCase FAQs
Below are some frequently asked questions for ZenCase.Q. What type of pricing plans does ZenCase offer?
ZenCase offers the following pricing plans:
- Starting from: US$999.00/year
- Pricing model: Subscription
- Free Trial: Available
Straight Forward Pricing + Migration Assistance.
Q. Who are the typical users of ZenCase?
ZenCase has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000
Q. What languages does ZenCase support?
ZenCase supports the following languages:
English
Q. Does ZenCase support mobile devices?
ZenCase supports the following devices:
Q. What other apps does ZenCase integrate with?
ZenCase integrates with the following applications:
Box, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft SharePoint, NetDocuments, OneDrive, QuickBooks Online
Q. What level of support does ZenCase offer?
ZenCase offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Related categories
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