Viewpoint

5.0 (2)
Write a Review!
Cloud-based timeshare management software

About Viewpoint

Viewpoint is a cloud-based timeshare management software designed to help vacation ownerships handle properties, clubs, payments, reservations, housekeeping, maintenance, and more. Administrators can access the report library to gain insights into resort activities and export them in CSV, PDF, or Microsoft Excel formats.

Using Viewpoint, businesses in the timeshare industry can manage single or multiple homeowner associations' (HOAs) account details, contracts, and documents on a unified platform. Resorts can re-assign work logs in case of staff members' unavailability, customize CRM data fields and track or audit data changes across owners' details. Vacation ownerships can also offer discounts for early payments, handle check-in and out processes and collect maintenance or management charges in multiple currencies.

Viewpoint facilitates integration with various third-party exchange companies, property management systems, and point of sale (POS) solutions. Resort owners can also utilize the white-labeled portal to access documents, manage contact details, and more according to requirements.


Key benefits of Viewpoint

• Cloud based system with revenue management reporting, rental distribution, RCI exchange integration and a resort booking website.
• It offers an owners' portal, PCI certified payments and an owners' rewards program.


Images

Viewpoint Software - Viewpoint owners' portal
Viewpoint Software - Viewpoint accounts
Viewpoint Software - Viewpoint owner vacancy
View 3 more
Viewpoint Software - Viewpoint owners' portal
Viewpoint Software - Viewpoint accounts
Viewpoint Software - Viewpoint owner vacancy

Not sure about Viewpoint? Compare with a popular alternative

Viewpoint

5 (2)
VS.
Highly reviewed

Starting Price

US$1,000.00
month
R 79.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

32
183

Integrations

6
19

Ease of Use

5.0 (2)
4.2 (125)

Value for Money

4.5 (2)
4.4 (125)

Customer Service

5.0 (2)
4.6 (125)
Green rating bars show the winning product based on the average rating and number of reviews.

Alternatives

Semper

4.2
#1 Alternative to Viewpoint
Semper is a complete hospitality solution with modules for property management, conference management, reservations,...

Membroz

4.6
#2 Alternative to Viewpoint
Membroz is a membership management solution which provides a way for resorts to manage membership plans with payment...

Hostaway

4.8
#3 Alternative to Viewpoint
With Hostaway you can manage unlimited rental channels like Airbnb, Booking.com, Vrbo, Tripadvisor, Expedia, etc, it's...

RMS Cloud

4.4
#4 Alternative to Viewpoint
Trusted by more than 6,000 properties across 45 countries, RMS Cloud provides smart property management technology to...

Reviews

Overall rating

5 /5
(2)
Value for Money
4.5/5
Features
4.5/5
Ease of Use
5/5
Customer Support
5/5

Already have Viewpoint?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 2 reviews of 2
karen
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Accountability programs are great!

Reviewed on 2023/04/28

Automation is key for us. This new to us as well, as everything was manual. Lots of room for...

Automation is key for us. This new to us as well, as everything was manual. Lots of room for errors... This system gets it all together and a lot of potential once you learn it. It takes ALOT of time though. And, you need to be certain the information you are transferring to them is compatible and consistent or you will have lots to clean up. Overall, we are very excited to be into it almost 1 year (from when we went live). We are almost all cleaned-up. Now to open it up to the owners to book, pay and update online.

Pros

Full automation capability; support from the team.

Cons

Hours are just a little difficult at times. Yet the support is really GOOD! We are 7 days per week being in the management/hospitality industry. Mon- Fri doesn't work in some cases.Time it takes to put it all together; and though we are good NOW, and still learning - it is a full learning curse ~ I mean curve :)

Nelson
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Viewpoint is complete, easy-to-use cloud resort mnaagment software

Reviewed on 2023/04/28

Very positive. Huge investment by industry leader results in very powerful, yet easy to use system.

Very positive. Huge investment by industry leader results in very powerful, yet easy to use system.

Pros

Everything is included and it runs on Amazon Web. Backups, security etc. are all handled. Customer service is fast when needed. Reports and processes are highly automated.

Cons

They are working on feature for rentals through RCI which will allow rentals on RCI.com. that will be great.

Viewpoint FAQs

Below are some frequently asked questions for Viewpoint.

Viewpoint offers the following pricing plans:

  • Starting from: US$1,000.00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

Viewpoint's pricing starts at $1000 per month based on the number of intervals.

Viewpoint has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Viewpoint supports the following languages:

English

Viewpoint supports the following devices:

Viewpoint integrates with the following applications:

141 In a Box, Beds24, ChannelRUSH, Mailchimp, Shift4, iHotelier

Viewpoint offers the following support options:

Email/Help Desk, Phone Support

Related categories

See all software categories found for Viewpoint.