---
description: Learn how comdesk can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: comdesk Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [comdesk](/software/2040167/callone)

# comdesk

Canonical: https://www.getapp.za.com/software/2040167/callone

> AI-integrated web-based call center software for sales \& service, offering VoIP, smart routing \& seamless CRM integration.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of comdesk

✅ Cloud-based \& AI-powered – No local hardware required, scalable for any business size
✅ Smart call routing \& automation – AI-driven call distribution, IVR, and VoiceBot for faster resolutions
✅ Real-time analytics \& insights – Monitor, analyze, and optimize call performance instantly
✅ Seamless CRM \& API integration – Automate workflows and enhance customer interactions
✅ Secure \& GDPR-compliant – High data protection standards with encrypted communication
✅ Crystal-clear voice quality – Reliable, low-latency VoIP connections
✅ Self-service \& automation – Reduce workload with AI-driven IVR and VoiceBot solutions
✅ Flexible \& scalable – Grows with your business, from startups to enterprise contact centers
✅ Local \& global number availability – Order, manage, and scale phone numbers easily
✅ Microsoft Teams \& WebRTC support – Connect seamlessly with modern communication tools

With comdesk’s AI-integrated telephony platform, businesses can improve efficiency, reduce costs, and enhance customer experiences effortlessly.

## About the vendor

- **Company**: comdesk
- **Location**: Berlin, Germany
- **Founded**: 2010

## Commercial Context

- **Starting Price**: €3,90
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: comdesk pricing starts at €3.90/month.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, German
- **Available Countries**: Austria, Germany, Switzerland

## Features

- API
- Activity Tracking
- Agent Interface
- Alerts/Escalation
- Auto-Dialer
- Automated Routing
- Automatic Call Distribution
- Blended Call Center
- CRM
- Call Center Management
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scoring
- Call Tagging
- Call Tracking

## Integrations (17 total)

- Clockodo
- Freshdesk
- Freshsales
- GPT-4
- Geckoboard
- Google Data Studio
- HubSpot CRM
- Jira
- Microsoft Dynamics 365 Business Central tegossuite
- Microsoft Power BI
- Pipedrive
- Salesforce Sales Cloud
- Tableau
- Zendesk Suite
- Zoho CRM

... and 2 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)

## Category

- [Call Centre Software](https://www.getapp.za.com/directory/275/call-center/software)

## Related Categories

- [Call Centre Software](https://www.getapp.za.com/directory/275/call-center/software)
- [IVR Software](https://www.getapp.za.com/directory/289/ivr/software)
- [Telephony Software](https://www.getapp.za.com/directory/294/telephony/software)
- [Contact Centre Software](https://www.getapp.za.com/directory/593/contact-center/software)
- [Call Tracking Software](https://www.getapp.za.com/directory/749/call-tracking/software)

## Alternatives

1. [LiveAgent](https://www.getapp.za.com/software/91301/liveagent) — 4.7/5 (1753 reviews)
2. [Dialpad](https://www.getapp.za.com/software/103849/dialpad-sell) — 4.2/5 (562 reviews)
3. [Aircall](https://www.getapp.za.com/software/100333/aircall) — 4.2/5 (458 reviews)
4. [JustCall](https://www.getapp.za.com/software/2047760/justcall) — 4.1/5 (223 reviews)
5. [CTM](https://www.getapp.za.com/software/127363/calltrackingmetrics) — 4.6/5 (150 reviews)

## Links

- [View on GetApp](https://www.getapp.za.com/software/2040167/callone)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/2040167/callone> |
| de-AT | <https://www.getapp.at/software/2040167/callone> |
| en | <https://www.getapp.com/it-communications-software/a/callone/> |
| en-AE | <https://www.getapp.ae/software/2040167/callone> |
| en-AU | <https://www.getapp.com.au/software/2040167/callone> |
| en-CA | <https://www.getapp.ca/software/2040167/callone> |
| en-GB | <https://www.getapp.co.uk/software/2040167/callone> |
| en-IE | <https://www.getapp.ie/software/2040167/callone> |
| en-NZ | <https://www.getapp.co.nz/software/2040167/callone> |
| en-SG | <https://www.getapp.sg/software/2040167/callone> |
| en-ZA | <https://www.getapp.za.com/software/2040167/callone> |

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