Webexpenses

Software for smarter expense management & invoice processing

4,5 /5 (137 reviews) Write a Review!

Webexpenses Overview

What is Webexpenses?

Webexpenses is a leading global provider of expense management and invoice processing software to businesses of all sizes. The company’s full-featured web and mobile application transforms expense management by automating financial processes and employee workflows. The invoice processing software automates your POs supplier invoices for easy AP automation.

Our expense software is user friendly, it turns a complex, manual process into an efficient, automated one. We save businesses up to 25% in travel and entertainment costs. Advanced reporting tools and expense data gives finance teams visibility over every aspect of the expenses process in real time.

The software has a range of features including; mobile expenses app, digital receipts process, mileage
expense tracking, credit card integrations, petty cash management, reporting and tracking, software integrations, configurations and set-up and security. We also offer additional new services such as travel management, payments, invoice management and audit.

The customer comes first at Webexpenses, it's one of the reasons we have a retention rate of 99%. Our world class customer service and the award-winning client support team ensure Webexpenses stands out amongst the rest.

Webexpenses Overview

Pricing

Starting from
US$5,00/month

Pricing options

Free Trial
Subscription
Value for money

The Webexpenses solution can be configured to your exact requirements. Pricing is based on number of active users submitting expenses a month and the features your business requires. Users can make unlimited claims for a fixed fee. Monthly prices do not include configuration fees. There are no long term contracts just a 90 day notice period. Android and iPhone apps are available free of charge to Webexpenses clients.


Webexpenses Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
English, Portuguese, Spanish

Media

Webexpenses video Webexpenses video Webexpenses screenshot: Webexpenses screenshot: Webexpenses screenshot:

Webexpenses Reviews

Webexpenses Reviews

Overall rating
4,5
/
5
Excellent
74

Very good
54

Average
8

Poor
0

Terrible
1

Value for Money
4,4
Features
4,2
Ease of Use
4,4
Customer Support
4,6
93% recommended this app
Isabel D.

Amazing product with amazing customer service!

Ability to easily and efficiently send expense reports to our off-site bookkeeper!


Tiv G.

Sophisticated, professional, backed with excellent support

I found it easy to use from the start, the best feedback is probably from our field sales force who haven't had a single complaint ever since we switched Webexpenses. This says a lot as they don't like to move from a system they are already familiar with.


Alice P.

The day to day use of webexpenses is fine from a users perspective but less flexible for an...


Shelly S.

Great resource for you business

Great product, customer service is extremely helpful and quick to resolve problems or assist with using the product in the most efficient way.


Jack H.

Very intuitive system

Everyone really likes the system and it works well. Very quick and cheap implementation and support has been great.


Isabel D.
Company size: 11-50 Employees

Amazing product with amazing customer service!

Used Daily for 1-5 months
Reviewed on 2018/06/07
Review Source: Capterra

Ability to easily and efficiently send expense reports to our off-site bookkeeper!

Pros

Product is easy to use and customize. Customer support is extremely nice and helpful. They are always available to answer any and all questions. Their pricing is great!

Cons

iPad doesn't have the option to take a photo and grab info from the receipt like the iPhone app does - still waiting on that feature but I hear it's in the works!

Response from webexpenses

Thank you for your review Isabel. We're happy to hear you've had such a good experience with us. Stay on the lookout for new updates and features in the near future!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Tiv G.
Industry: Financial Services
Company size: 201-500 Employees

Sophisticated, professional, backed with excellent support

Used Daily for 1+ year
Reviewed on 2020/01/06
Review Source: Capterra

I found it easy to use from the start, the best feedback is probably from our field sales force who haven't had a single complaint ever since we switched Webexpenses. This says a lot as they don't like to move from a system they are already familiar with.

Pros

Webexpenses can be tailored to any business needs; the variety of options, settings etc is truly remarkable. The developers work on improvements that matter; for example they delivered a smart-scan function within the app which wasn't available when we signed up.
In general it is simple to use for both admins, approvers and users, the approval and processing of expenses has been a smooth process all the way.

I have to mention the setting up was done in a truly professional manner as well, having a project team assigned to the task who followed through the implementation project and made sure all business needs were met. We were provided an onsite training as well which was very useful.

Cons

Being sophisticated as it is, sometimes it can be difficult to use for admins not experienced with the system. You would get an error code and a prompt to contact support which can be frustrating. However, excellent support is always available, respond quickly and so far always had an answer to my problems.

Response from Webexpenses

Hello Tiv,

Thanks for taking the time to leave us a review detailing your experience using our system.

We are happy that our continuous updates and features have proven to be helpful to you.

Should you find it helpful, a fresh overview of the system can be arranged for admins by our support team at any time.

Kind regards,
Webexpenses

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Alice P.

The day to day use of webexpenses is fine from a users perspective but less flexible for an admin

Used Weekly for 1+ year
Reviewed on 2017/12/12
Review Source: Capterra

Pros

The best part of the software is the mobile app. If you enter your own claims as you go the system is great.

Cons

The lack of flexibility around mileage has been an issue for us and updating admin as we have a number of divisions. Running reports over different divisions for managers who are approvers for people in different divisions. People in the same team have to be in different divisions to manage the mileage therefore it falls back to the mileage rates not being flexible enough. Being able to set a mileage rate or rates by user would be the most beneficial improvement for us.
Webexpenses often runs slow, the cloud icon turns for a few seconds before running reports and adding attachments etc.
When a PA enters the expenses on behalf of their manager they find the process cumbersome and very slow, for example attaching receipts is slow and not being able to sort the order the receipts are entered (for example in date order) means that when faced with a pile of receipts from their manager they have to spend time sorting them first then attaching and then trying to identify which attachment is which from the repository before attaching to the claim lines.
I have expressed a few times that I feel there is a step missing in the process, currently a user enters a claim, they submit it, it is approved and then gets finance approval and it is marked as paid. It then disappears from view and the only way to get a list of who you are paying is to run a report based on dates which risks missing or duplicating. There needs to be a passed for payment stage and then paid.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Shelly S.
Industry: Transportation/Trucking/Railroad
Company size: 51-200 Employees

Great resource for you business

Used Daily for 1+ year
Reviewed on 2020/08/20
Review Source: Capterra

Great product, customer service is extremely helpful and quick to resolve problems or assist with using the product in the most efficient way.

Pros

The ability to have it on your phone and keep up with receipts for your purchases right away.

Cons

I proxy for 28 employees and sometimes it can be difficult switching between employees.

Response from Webexpenses

Hello Shelly,

Thank you for taking the time to leave us a review and glad to hear you've had a positive experience using Webexpenses!

Should you have any questions, reach out to us at [email protected] where someone can help.

All the best,
Webexpenses

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Jack H.
Industry: Veterinary
Company size: 10 000+ Employees

Very intuitive system

Used Daily for 1+ year
Reviewed on 2020/01/06
Review Source: Capterra

Everyone really likes the system and it works well. Very quick and cheap implementation and support has been great.

Pros

Very quick to implement and intuitive to learn

Cons

Doesn't integrate as well with other systems however all other tweaks were put through really quickly.

Response from Webexpenses

Hi Jack,

Thanks for leaving us a review!

New partnerships are constantly on the horizon, so we are glad all integration concerns were addressed in a timely fashion.

Should you have any questions, reach out to us at [email protected]

Kind regards,
Webexpenses

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8,7/10
Based on 137 user ratings
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Webexpenses Pricing

Webexpenses Pricing

Starting from
US$5,00/month
Free Trial
Subscription
Value for money

The Webexpenses solution can be configured to your exact requirements. Pricing is based on number of active users submitting expenses a month and the features your business requires. Users can make unlimited claims for a fixed fee. Monthly prices do not include configuration fees. There are no long term contracts just a 90 day notice period. Android and iPhone apps are available free of charge to Webexpenses clients.

The Webexpenses solution can be configured to your exact requirements. Pricing is based on number of active users submitting expenses a month and the features your business requires. Users can make unlimited claims for a fixed fee. Monthly prices do not include configuration fees. There are no long term contracts just a 90 day notice period. Android and iPhone apps are available free of charge to Webexpenses clients.

Value for Money
4,4/5
Based on 137 user ratings
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Webexpenses Features

Webexpenses Features

API
Accounting Integration
Accounting Management
Activity Dashboard
Audit Trail
Automatic Notifications
Billing & Invoicing
Compliance Management
Customizable Reporting
Data Import/Export
Electronic Payments
Expense Tracking
Financial Analysis
Invoice Management
Invoice Processing
Multi-Currency
Real Time Data
Reporting & Statistics
Third Party Integration
Workflow Management
Features
4,2/5
Based on 137 user ratings
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Categories

Additional information for Webexpenses

Additional information for Webexpenses

Key features of Webexpenses

  • Carbon tracking
  • Credit card interface
  • Electronic receipts attachments
  • Mileage verification
  • Multi-entity configuration
  • Per diems
  • Petty cash management
  • Policy reinforcement
  • Pre-trip approval
  • SMS mobile & iPhone app

Benefits

Scan receipts and track mileage in real time.
Automate reports with ease.
Stay compliant with built in company compliance features.
Save time and reduce spend by seeing exactly where and when employees are spending.

Webexpenses FAQs

Webexpenses FAQs

Below are some frequently asked questions for Webexpenses.

Q. What type of pricing plans does Webexpenses offer?

Webexpenses offers the following pricing plans:

Starting from: US$5,00/month

Pricing model: Subscription

Free Trial: Available

The Webexpenses solution can be configured to your exact requirements. Pricing is based on number of active users submitting expenses a month and the features your business requires. Users can make unlimited claims for a fixed fee. Monthly prices do not include configuration fees. There are no long term contracts just a 90 day notice period. Android and iPhone apps are available free of charge to Webexpenses clients.

Q. What are the main features of Webexpenses?

Webexpenses offers the following features:

  • Carbon tracking
  • Credit card interface
  • Electronic receipts attachments
  • Mileage verification
  • Multi-entity configuration
  • Per diems
  • Petty cash management
  • Policy reinforcement
  • Pre-trip approval
  • SMS mobile & iPhone app

Q. Who are the typical users of Webexpenses?

Webexpenses has the following typical customers:

Small Business, Large Enterprises, Public Administrations, Non Profit, Mid Size Business

Q. What languages does Webexpenses support?

Webexpenses supports the following languages:

English, Portuguese, Spanish

Q. What type of pricing plans does Webexpenses offer?

Webexpenses has the following pricing plans:

Subscription

Q. Does Webexpenses support mobile devices?

Webexpenses supports the following devices:

Android, iPhone

Q. What other apps does Webexpenses integrate with?

Webexpenses integrates with the following applications:

Acumatica Cloud ERP, Cezanne HR, MYOB Essentials, Microsoft Dynamics 365 Business Central, Microsoft Dynamics GP, NetSuite, Sage 500, Sage Business Cloud Accounting, Xero, Xero

Q. What level of support does Webexpenses offer?

Webexpenses offers the following support options:

FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials, Forum