About Nimble

Nimble is the industry-leading CRM for Office 365 and G Suite that builds award-winning contact management solutions for teams and individuals. It does all the work by integrating with productivity apps such as inboxes and calendars, delivers a streamlined user experience, and was built to help business teams close more deals, faster.

Nimble unites thousands of small to mid-sized business teams successfully nurture their personal and business relationships across email, social networks and more than 90 cloud-based business applications.

Ranked #1 in Overall Satisfaction by G2 Crowd, and #1 Small Business Sales and Marketing CRM by Fit Small Business, Nimble combines the strengths of traditional CRM, classic contact management, social media, sales intelligence and marketing automation into a powerful relationship management platform that delivers relationship insights everywhere you work. For more information or to sign up for a free trial, visit www.nimble.com.


Key benefits of Nimble

  • Show customers that they're valued by monitoring and responding to their concerns, in real-time, across all of your networks, with Nimble.

  • Search across all of your social channels simultaneously with Nimble and read messages from all networks in one unified view.

  • Find and engage targeted leads on social networks and import leads directly into Nimble to begin nurturing them socially.

  • Use the Nimble smart contacts app to see live contact profiles immediately while you browse.

  • Nimble will identify people in your network that you should be communicating with then guide you on how, when, and why to interact with them.

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    Not sure about Nimble? Compare with a popular alternative

    Nimble

    4,4 (1 869)
    VS.

    Starting Price

    US$24,90
    month
    US$9,99
    year

    Pricing Options

    Free version
    Free trial
    Free version
    Free trial

    Features

    59
    44

    Integrations

    52
    16

    Ease of Use

    4,3 (1 869)
    4,5 (806)

    Value for Money

    4,3 (1 869)
    4,5 (806)

    Customer Service

    4,3 (1 869)
    4,3 (806)
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    Reviews

    Overall rating

    4,4 /5
    (1 869)
    Value for Money
    4,3/5
    Features
    4,2/5
    Ease of Use
    4,3/5
    Customer Support
    4,3/5

    Already have Nimble?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 1 869
    Greg
    Greg
    Overall rating
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support

    We are a small business, which Nimble is the Central heart. We love that it's simple & robust!

    Reviewed on 2018/04/05

    Pros

    It provides so many great qualities. My favorite is the Deals section. It is completely customizable and lets you create and follow your own sales process. Of course the ease of inputting information with the nimble prospector is genius as well. With all our people working remotely, Nimble is our hub of contact. We can see updates easily and research others communication with a potential client.

    On top of the deals & CRM, it offers a way to send bulk email. Granted it's limited, but still a super handy tool for small campaigns.

    I also love the iOS app. Not quite as robust as the online desktop, it still gives me everything I need, in a handy display.

    I'll say it again, we live in the deals section. By far my favorite element!

    Oh also, the social media integration is very helpful when researching potential clients as well.

    Finally, they provide great support. Both through twitter and email, I get quick responses with an attitude of helpfulness.

    Cons

    Hmmmm... I like a lot... I probably like least their "home page"... it seems useless to me, which I'm sure reflects how I like to work.

    I hope they expand how many emails you can send.

    In my favorite section - Deals - I don't love how when you lose or finish a deal where it goes. I'd like a better post-management system of deals. (could be user ignorance on that).

    That's probably it. I'm a big fan.

    Response from Nimble

    Hi Greg,

    Thank you for sharing your feedback with our team. :)

    We are so glad to hear that you are enjoying how you can customize your deals section within Nimble. We recently released a feature that enables Nimble users to create multiple custom pipelines and add custom stages to each pipeline.

    In addition, we recently released our new and improved Today page that enables users to add a cover photo and a logo to their account. You can also customize where you would like to see your deals, tasks, events, important contacts, and and signals.

    Best, Olivia
    Nimble Customer Success Ninja

    Alhassan
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 11–50 Employees
    • Used Weekly for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    If you can't afford to hire a systems administrator, Nimble can be a great substitute

    Reviewed on 2021/06/11

    My overall experience with Nimble has been great. When I decided on starting a part-time business...

    My overall experience with Nimble has been great. When I decided on starting a part-time business management consultancy gig on the side, my biggest worry was how I was going to find the time to merge both effectively. Nimble has made that process seamless and absolutely stress-free.

    Pros

    What I like the most are it's automation and contacts management features. The ease with which I signed up for the free trial and subsequently upgraded after successful testing was my first indication of how good working with Nimble would be. Doing this as a part time consultancy gig, the effectiveness and efficiency of Nimble's automated processes allows me to save a lot of time on tasks and activities that would have taken up a whole lot of time from my work week.

    Cons

    Some features are not easily accessible with the way the interface is laid out. Which means for a first time user, you might have to spend a bit of time acquainting yourself with the program. But honestly, since it hasn't interfered much with my work or that of my clients' whose accounts I manage, I couldn't complain.

    Reasons for Switching to Nimble

    Pricing considerations seemed to favor Nimble and they offered a lot of the options I needed at the time in their lowest priced subscription package, so I decided to go with them.
    Verified Reviewer
    Overall rating
    • Industry: Computer Software
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 6.0 /10

    Good contacts manager with potential thwarted by so-so UI, too much sales focus and persistent...

    Reviewed on 2018/04/06

    Contact information. Group emails. Task tracking.

    Contact information. Group emails. Task tracking.

    Pros

    I like the idea of an integrated contacts manager and the social function is helpful. It's also good for group emails. It's better than the sales-focused CRM software I've looked at, but still needs a lot of work IMHO. Keep in mind, I'm a startup founder and not a sales person, which seems to be the primary target.

    Cons

    Lots of unresolved glitches or not-great UX. For example, Nimble shows activity for an email being read if I open it, this should only happen if the recipient did. Also, the Nimble window in Gmail is inconsistent, sometimes it appears, other times it doesn't. Finally, it will mysteriously show hundreds of new activity updates, often for the same few emails, when none have occurred.

    Another issue is upselling. I requested multiple pipelines since min-2017. They said it was in the works. When they finally added it, they didn't contact me as they said they would and also required a subscription upgrade to use it.

    Overall, I'm not a fan of the UI. It's not terribly intuitive and dated. AngelList covers some of the same functionality, like pipelines and messaging, in a much more elegant and efficient interface.

    Response from Nimble

    Hi there,

    Thank you for sharing your feedback with our team. :)

    We are so glad to here that you have enjoyed Nimble's Social Profile matching tool that locates your contacts social profiles based on the information provided.

    We recently released our multiple pipeline feature that enables Nimble users to create as many pipelines with custom stages in each pipeline. This is included within our Business plan, which also enables users to send up to 100 Group Message sends per day, storage 2 GB of storage, and import up to 25,000 contacts. Users can definitely upgrade storage and contacts.

    Best, Olivia
    Nimble Customer Success Ninja

    Michelle
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 2–10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Lead Generation Money Magnet

    Reviewed on 2020/11/09

    Very sustainable to run our business with Nimble. Use it to keep all our client contact information...

    Very sustainable to run our business with Nimble. Use it to keep all our client contact information and sales leads and is a very efficient tool for our business

    Pros

    Creating a market profile on sales leads is tiring and time-consuming. We found the software easy to install and fairly easy to use That we can grab information from Linkedin, Facebook, Gmail add it to the list and let Nimble do the rest saves us a lot of time. The customer support staff are excellent. Taska re easy to manage and the interface is attractive.

    Cons

    Limited storage space. Have not quite figured out how to integrate the calendar correctly.

    Thomas
    Overall rating
    • Industry: Internet
    • Company size: 2–10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Inexpensive and extensive with small quirks

    Reviewed on 2022/04/08

    Nimble has many benefits for sole proprietors and small businesses.
    As long as you don't mind the...

    Nimble has many benefits for sole proprietors and small businesses.
    As long as you don't mind the little things, Nimble is an affordable alternative to other CRM systems.
    However, I see an internationalization as difficult, because just such little things like the date format or the week start on Monday are a prerequisite for an international orientation.

    Pros

    Perfect Chrome integration
    Social media connection
    Multiple email accounts
    Multiple email senders
    All integrated Google calendars available
    Cheap
    All basic CRM functions

    Cons

    English only
    Date format not changeable (e.g. dd.mm.yyyy)
    Week start not changeable (always Sunday)
    Complicated setup
    Not always logically structured
    Partially outdated views that do not fit into the overall picture (e.g. calendar)

    Reasons for Switching to Nimble

    Some features that were important to us were not available from other products. These include multiple calendars, multiple mailboxes and associated multiple sending addresses.
    Showing 5 reviews of 1 869 Read all reviews

    Nimble FAQs

    Below are some frequently asked questions for Nimble.

    Nimble offers the following pricing plans:

    • Starting from: US$24,90/month
    • Pricing model: Subscription
    • Free Trial: Not Available

    14 day free trial (no credit card required). Nimble offers a pricing plan starting at $24.90 per user/month when paid annually or $29.90 per user/month when paid monthly.

    Nimble has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500

    Nimble supports the following languages:

    English

    Nimble supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Nimble integrates with the following applications:

    AWeber, ActiveCampaign, Adobe Commerce, Audiense, Batchbook, ClickDesk, ConnectWise PSA, Constant Contact, Cvent Event Management, Desk.com, Dropbox Business, Eventbrite, Evernote Teams, FreshBooks, Freshdesk, FullContact, Gmail, GoTo Training, GoTo Webinar, Google Contacts, Google Workspace, Harvest, Highrise, HipChat, Hootsuite, HubSpot Marketing Hub, INinbox, Mad Mimi, Mailchimp, Marketo Engage, Meta for Business, NetSuite, Nutshell, Operations Hub, PandaDoc, Podio, QuickBooks Online Advanced, Quote Roller, Recurly, RightSignature, Shopify, Stripe, SugarCRM, Talkdesk, WebMerge, Webex, Wufoo, Xero, Zapier, Zendesk Suite, Zoho CRM, iContact

    Nimble offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Chat

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