Ping Identity

Cloud-based identity and access management software

About Ping Identity

Ping Identity is an identity and access management software designed to help organizations manage and provide secure access to mobile, cloud, and on-premise applications, external and internal networks, and APIs. The platform automatically detects and blocks anomalous activities using artificial intelligence (AI) technology to ensure compliance with statutory regulations.

Ping Identity lets enterprises establish custom rules to provide secure access to resources and aggregate, synchronize, and store information from multiple sources in a centralized repository for future reference. It offers a host of features such as multiple device management, multi-factor authentication, single sign-on (SSO), data governance, custom templates, API access, geo-fencing, and more. Administrators can also configure products and deployment environments, create custom workflows to handle registration and authentication requests, and add users via a self-service portal.

Ping Identity allows managers to gain visibility into 0Auth and OIDC clients and available applications and assign and update resource ownership information via the PingCentral application. It also supports integration with various third-party systems such as Zscaler, Aquera, Shutterstock, Criipto, and more.

Devices

Business size

S M L

Images

Ping Identity administrative console
Ping Identity rule sets
Ping Identity groups
Ping Identity users
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Ping Identity video
Ping Identity screenshot: Ping Identity administrative console Ping Identity screenshot: Ping Identity rule sets Ping Identity screenshot: Ping Identity groups Ping Identity screenshot: Ping Identity users

Features

Total features of Ping Identity: 36

  • API
  • Access Controls/Permissions
  • Access Management
  • Activity Dashboard
  • Authentication
  • Behavioral Analytics
  • Biometrics
  • Compliance Management
  • Configurable Workflow
  • Credential Management
  • Customizable Templates
  • Data Mapping
  • Data Security
  • Data Synchronization
  • Identity Federation
  • Mobile Authentication
  • Multi-Factor Authentication
  • Multiple Authentication Methods
  • Multiple Data Sources
  • Multiple User Accounts
  • Out-of-Band Authentication
  • Password Management
  • Policy Management
  • Real Time Notifications
  • Reporting/Analytics
  • Self Service Portal
  • Self-Service Access Request
  • Single Sign On
  • Social Sign On
  • Template Management
  • Third Party Integrations
  • Two-Factor Authentication
  • Unified Directory
  • User Management
  • User Provisioning
  • Workflow Management

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Rippling

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OneLogin

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Reviews

Overall rating

4,8 /5
(27)
Value for Money
4,6/5
Features
4,6/5
Ease of Use
4,6/5
Customer Support
4,7/5

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Showing 5 reviews of 27
Brandon C.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 1 001-5 000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Excellent authentication software!

Reviewed on 2019/12/11

I use PingID multiple times a day to authenticate user's new upgraded computers. The old computer...

I use PingID multiple times a day to authenticate user's new upgraded computers. The old computer gets removed from Ping and we add the new machine.

Pros

The UI is very clean and easy to navigate. Adding or removing a device is straight forward and easy to do.

Cons

My only complaint is some of the transitions can be confusing. For example, after adding a new device there is a brief pause before the device is authenticated. An unfamiliar user may close out the windows before the process is done because there is no indication that something is happening in the background.

Jon L.
Overall rating
  • Industry: Research
  • Company size: 10 000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Endlessly flexible federation software

Reviewed on 2020/07/22

We use PingFederate as the basis for our enterprise single-sign on platform. As such, it handles...

We use PingFederate as the basis for our enterprise single-sign on platform. As such, it handles logon services, session management, and federation services using SAML2, ws-fed, OAuth, and OpenID Connect. We've also tied it with their orchestration product PingCentral to expand our rudimentary app integration self-service offerings, as well as PingID for MFA/strong authentication.

Pros

I like PingFederate since it provides a solution for nearly every sort of enterprise use case I have encountered. Besides the traditional IDP/SP roles, we've used it as a federation hub to accommodate M&A and divestiture application access. The APIs underneath facilitate our cloud deployment and automation work from an operations/app-integration perspective, and new releases come with the latest profiles of OAuth so we can have even more building blocks to obfuscate the complexity of identity for our internal customers.

Cons

I think the relationship between all the components required to make a functioning OIDC OP could be made a bit clearer. It took some trial and error to truly understand where and how an adjustments to the token processes, OIDC policy, scopes, and adapters all flowed/compounded into each other.

Christina H.
Overall rating
  • Industry: Financial Services
  • Company size: 10 000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Rockstar Support and Customer Service

Reviewed on 2021/04/20

It has been great, we have used PingFederate for over 7 years, and have seen things change over...

It has been great, we have used PingFederate for over 7 years, and have seen things change over time. I wish we had the capacity to use all the funcationality of Ping.

Pros

The most impactful experience has been the customer service and engineering support teams, and the flexibility of the software.

Cons

There have been some change overs in Customer Service support, that has caused a bit of a hurdle, however, we met with the teams, and resolved the issues.

Verified Reviewer
Overall rating
  • Industry: Medical Devices
  • Company size: 1 001-5 000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

PingOne Review

Reviewed on 2018/12/12

When it is working, it is mostly seamless. Allows easy FaceID on mobile to access my email. At one...

When it is working, it is mostly seamless. Allows easy FaceID on mobile to access my email. At one point there was a issue with my Outlook emails only appearing in my notifications and not making it to my inbox - however, cannot be sure if source of issue was Outlook or Ping. Required a total re-configuration to resolve.

Pros

Allows me to connect to work email on my personal mobile device

Cons

When it fails to work, hard to diagnose the issue.

Keith L.
Overall rating
  • Industry: Computer Software
  • Company size: 10 000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Products and excellent customer support!

Reviewed on 2021/04/14

Using a secure authentication standard makes it easy to configure as the business is moving to more...

Using a secure authentication standard makes it easy to configure as the business is moving to more cloud products. Having the authentication polices and policies contracts makes configuration of applications very simple and quick.

Pros

Ping Federate is easy to deploy and makes it easier for our employees to have one username/passwords for applications, makes it easy with authentication policies that most times our employees never see a sign-on prompt. Ping ID has also been easy to configure and is a nice MFA tool. We have not rolled it out to the whole company yet but the bet users love the ease of use.

Support from Ping is great and they respond to issues quickly and also are available to help with configuration issues if necessary.

Cons

No dislikes here, once you are familiar with the configurations and setup, everything else os pretty easy.

Showing 5 reviews of 27 Read all reviews

Ping Identity FAQs

Below are some frequently asked questions for Ping Identity.

Ping Identity offers the following pricing plans:

  • Starting from:
  • Pricing model: Subscription
  • Free Trial: Available

We do not have any information about Ping Identity features

Ping Identity has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

We do not have any information about what languages Ping Identity supports

Ping Identity supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Ping Identity integrates with the following applications:

Namely, Oracle Cloud HCM, OrangeHRM, Paylocity, Privileged Access Security Solution, Zoho People

Ping Identity offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

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