Ping Identity

4.7 (38)
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About Ping Identity

At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. We champion every identity. 

How do we do it? Through a no-code, drag-and-drop canvas that allows enterprises of all sizes to orchestrate and iterate their identity flows. From designing user experiences to automating identity workflows to methodically migrating users from different data stores, our orchestration tool allows anyone to design flows that integrate all your chosen identity vendors.

Identity has traditionally been a highly specialized skill set but now requires input from technical and non-technical audiences. Ping’s orchestration solution unleashes the potential of identity by enabling people at various levels to create, test, optimize and deploy user experiences through no-code integrations and flows.

• Integrate new products and services with speed and precision
• Streamline multi-vendor architectures without custom coding
• Explore new ways to engage users and optimize workflows with minimal disruption

Ping offers hundreds of integration kits, connectors, and productized flows to easily deploy the following capabilities:
• Identity Verification
• Credential Issuance
• Profile Management
• Single Sign-On / Authentication
• Multi-Factor Authentication
• Authorization
• Threat Insights

With Ping Identity’s PingOne Cloud platform, you can have your choice of multiple deployment options, no matter where you are on your cloud migration or digital transformation journey. We offer solutions that work across hybrid, multi-cloud, multi-generational, cloud-first, or completely on-premise environments.

We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management.


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Ping Identity Software - Ping Identity administrative console
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Ping Identity Software - Ping Identity groups
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Ping Identity Software - Ping Identity administrative console
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Reviews

Overall rating

4.7 /5
(38)
Value for Money
4.7/5
Features
4.6/5
Ease of Use
4.6/5
Customer Support
4.6/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 38
Aditya
Aditya
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Ping Identity is solution for SSO

Reviewed on 2021/09/06

I have been using more than 2.5 years even still in my current organization using all the solutions...

I have been using more than 2.5 years even still in my current organization using all the solutions of ping Identity like pingid, ping federate, ping access, ping directory etc.

Pros

The configuration of the multiple micro services of oing identity like police store, pcv, data store, selector etc.
Easy way to integrate any application to provide single sign on service to those.

Cons

User provisioning can not be done at ping Identity end. There need to configure ldap or data store to have the users information stored unlike okta.

Alternatives Considered

Microsoft Azure and Okta
Jon
Overall rating
  • Industry: Research
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Endlessly flexible federation software

Reviewed on 2020/07/22

We use PingFederate as the basis for our enterprise single-sign on platform. As such, it handles...

We use PingFederate as the basis for our enterprise single-sign on platform. As such, it handles logon services, session management, and federation services using SAML2, ws-fed, OAuth, and OpenID Connect. We've also tied it with their orchestration product PingCentral to expand our rudimentary app integration self-service offerings, as well as PingID for MFA/strong authentication.

Pros

I like PingFederate since it provides a solution for nearly every sort of enterprise use case I have encountered. Besides the traditional IDP/SP roles, we've used it as a federation hub to accommodate M&A and divestiture application access. The APIs underneath facilitate our cloud deployment and automation work from an operations/app-integration perspective, and new releases come with the latest profiles of OAuth so we can have even more building blocks to obfuscate the complexity of identity for our internal customers.

Cons

I think the relationship between all the components required to make a functioning OIDC OP could be made a bit clearer. It took some trial and error to truly understand where and how an adjustments to the token processes, OIDC policy, scopes, and adapters all flowed/compounded into each other.

Alternatives Considered

Okta

Reasons for Choosing Ping Identity

Increased business agility and to position ourselves for cloud and zero-trust architectures.

Reasons for Switching to Ping Identity

PingFed had a track record for the self-service service delivery method I wanted to install here, and it was also the only one that I could get operating in containers at the time. Ping also moved very fast to support my containerization work.
Shaurya
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Reliable, easy to use SSO tool

Reviewed on 2022/02/21

Pros

Offers Face ID integration
Gives multiple options to authenticate

Cons

Sometimes faced sync issues specially in offline mode

Christina
Overall rating
  • Industry: Financial Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Rockstar Support and Customer Service

Reviewed on 2021/04/20

It has been great, we have used PingFederate for over 7 years, and have seen things change over...

It has been great, we have used PingFederate for over 7 years, and have seen things change over time. I wish we had the capacity to use all the funcationality of Ping.

Pros

The most impactful experience has been the customer service and engineering support teams, and the flexibility of the software.

Cons

There have been some change overs in Customer Service support, that has caused a bit of a hurdle, however, we met with the teams, and resolved the issues.

Alternatives Considered

Microsoft Azure and Okta

Reasons for Choosing Ping Identity

The Customer Service

Reasons for Switching to Ping Identity

The flexibility and ability to see the logs for the users.
Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Pind Id authenticator

Reviewed on 2024/04/28

Pros

One of the best 2FA tools I have ever used. Super easy to work with, and seamlessly integrates with other systems.

Cons

From the user's standpoint, I did not encounter any issues.

Showing 5 reviews of 38 Read all reviews

Ping Identity FAQs

Below are some frequently asked questions for Ping Identity.

Ping Identity offers the following pricing plans:

  • Pricing model: Subscription
  • Free Trial: Available

Please contact Ping Identity directly for pricing details.

Ping Identity has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Ping Identity supports the following languages:

English

Ping Identity supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Ping Identity integrates with the following applications:

CyberArk Privileged Access Management Solutions, Namely, Oracle Cloud HCM, OrangeHRM, Paylocity, Zoho People

Ping Identity offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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