3C Plus

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Call center software for managing telephony operations

About 3C Plus

3C Plus is a cloud-based platform that helps companies manage telephony operations. It facilitates integration with CRM systems and enables businesses to control operations to gain productivity and prevent resource utilization on unsuccessful calls.

3C Plus offers portfolio management and billing capabilities through reporting and team monitoring that uses indicators such as TMO, TMA, total logged times, and more. The platform provides sales teams with several mechanisms such as an automatic dialer to increase call flows, interval management, and call recording to improve the rate of contact with the right person (CPC).

3C Plus relies on audits, real-time listening, and various resources for customer service and ombudsman such as a receptive queue and audible response unit (IVR) that helps reduce abandonment levels and chances of customers not receiving services they expect.


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3C Plus

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Starting Price

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US$25.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

135
101

Integrations

5
16

Ease of Use

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4.9 (93)

Value for Money

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4.7 (93)

Customer Service

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4.9 (93)
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3C Plus FAQs

Below are some frequently asked questions for 3C Plus.

3C Plus offers the following pricing plans:

  • Pricing model: Subscription
  • Free Trial: Available

Contact 3C Plus directly for pricing information.

3C Plus has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

3C Plus supports the following languages:

Brazilian Portuguese

3C Plus supports the following devices:

3C Plus integrates with the following applications:

Agendor, Moskit, PipeRun, Pipedrive, RD Station

3C Plus offers the following support options:

Email/Help Desk, FAQs/Forum, Phone Support, Chat

Related categories

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