---
description: Learn how IntouchSurvey can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: IntouchSurvey Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Polling Software](/directory/1061/polling/software) > [IntouchSurvey](/software/2042663/intouchsurvey-1)

# IntouchSurvey

Canonical: https://www.getapp.za.com/software/2042663/intouchsurvey-1

> IntouchSurvey is a survey tool designed to help multi-location businesses across retail, hospitality, grocery, \& other sectors conduct electronic surveys for market research. The tool enables you to measure customer satisfaction scores, collect user feedback, retain existing \& acquire new customer
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of IntouchSurvey

No more user-based pricing: At Intouch, we deliver solutions that help you grow your business. Our prices are based on what you do, not how many people do it.

Build Smarter Surveys: Ensure your surveys get completed with responsive features such as skip logic that removes subsequent questions made irrelevant by data submitted by a respondent.

Easy Location Management: Easily organize your data with location-based reporting for individual stores or regions so you get the data that matters to the team members that need it.

Customizable Dashboards: Keep what matters most to you top of mind with fully customizable reports and advanced analytics to track your goals and compare performance over time.

Personalized Questions: Leverage any data point you've collected such as recent purchases or feedback previously collected to personalize survey questions to individual contacts.

Drive efficiencies with automation: IntouchSurvey is packed with automation. You can trigger workflows in real-time to drive immediate action across your locations to make up for a substandard experience.

Simple Survey Distribution: Ensure that you reach your customers wherever they are with customizable links, scannable QR codes, SMS messaging or built in email distribution.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Intouch Insight
- **Location**: Ottawa, Canada
- **Founded**: 1992

## Commercial Context

- **Starting Price**: US$199,00
- **Pricing model**: Other (Free Trial)
- **Pricing Details**: Grow: $199 per month
Scale: $399 per month
Lead: Please contact Intouch Insight directly for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French
- **Available Countries**: Canada, France, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Anonymous Feedback
- CRM
- Charting
- Conditional Logic
- Continuous Feedback
- Customer Experience Management
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Analysis Tools

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Polling Software](https://www.getapp.za.com/directory/1061/polling/software)

## Related Categories

- [Polling Software](https://www.getapp.za.com/directory/1061/polling/software)
- [Survey Software](https://www.getapp.za.com/directory/234/survey/software)
- [Market Research Software](https://www.getapp.za.com/directory/889/market-research/software)
- [360 Degree Feedback Software](https://www.getapp.za.com/directory/1007/360-degree-feedback/software)
- [NPS Software](https://www.getapp.za.com/directory/1963/nps/software)

## Alternatives

1. [Jotform](https://www.getapp.za.com/software/10191/jotform-4-0) — 4.7/5 (2794 reviews)
2. [SurveyMonkey](https://www.getapp.za.com/software/2371/surveymonkey) — 4.6/5 (10427 reviews)
3. [Alchemer](https://www.getapp.za.com/software/9664/alchemer) — 4.5/5 (319 reviews)
4. [Zoho Survey](https://www.getapp.za.com/software/91188/zoho-survey) — 4.6/5 (450 reviews)
5. [Survicate](https://www.getapp.za.com/software/101401/survicate) — 4.6/5 (99 reviews)

## Reviews

### "Great Platform for International Surveys" — 5.0/5

> **Lauren** | *16 July 2021* | Electrical/Electronic Manufacturing | Recommendation rating: 10.0/10
> 
> **Pros**: Overall UX is clean and easy to use. The functionality options, survey building and delivery customizations offer everything you need. We even use the survey QR code for China survey deployment and have seen an increase in responses.
> 
> **Cons**: The support team is very keen to collecting feedback on features that can be added to the roadmap. Sometimes it takes a while to get on there. 

Currently, the survey tool cannot send from one list a specific survey based on region/language. There is a workaround in place for a toggle language change option.
> 
> Within one year of using the tool, we have been able to implement seven international surveys and share actionable data within our organization. An entire team is not needed to support, we have one full-time person spending a few hours a week.

## Links

- [View on GetApp](https://www.getapp.za.com/software/2042663/intouchsurvey-1)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/marketing-software/a/intouchsurvey-1/> |
| en-AE | <https://www.getapp.ae/software/2042663/intouchsurvey-1> |
| en-AU | <https://www.getapp.com.au/software/2042663/intouchsurvey-1> |
| en-CA | <https://www.getapp.ca/software/2042663/intouchsurvey-1> |
| en-GB | <https://www.getapp.co.uk/software/2042663/intouchsurvey-1> |
| en-IE | <https://www.getapp.ie/software/2042663/intouchsurvey-1> |
| en-NZ | <https://www.getapp.co.nz/software/2042663/intouchsurvey-1> |
| en-SG | <https://www.getapp.sg/software/2042663/intouchsurvey-1> |
| en-ZA | <https://www.getapp.za.com/software/2042663/intouchsurvey-1> |
| fr | <https://www.getapp.fr/software/2042663/intouchsurvey-1> |
| fr-BE | <https://fr.getapp.be/software/2042663/intouchsurvey-1> |
| fr-CA | <https://fr.getapp.ca/software/2042663/intouchsurvey-1> |

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