About Quickbooks Online

QuickBooks Online is a cloud-based accounting solution that helps small businesses manage their accounting, income, expenses, payroll, and more. No additional software is required as all accounts are viewed via the online login portal, with custom feeds and charts, custom invoice creation, 'Pay Now' buttons, and mobile websites, and all with auto-synchronization. The native mobile apps for Android and iOS facilitate on-the-go sales receipt capture, expense tracking, cash flow management, account balance tracking, time tracking, transaction review, purchase order management, client communications, and more.

QuickBooks Online automatically syncs a complete business finance profile to one single dashboard where multiple users can view in-depth reports and accounts of company finances. The platform creates trade, profit, and loss sheets as well as billing and invoice solutions that are all mobile compatible and print friendly. Users can create their own custom reports and feeds from within the dashboard so businesses only see what matters the most to them.

By navigating through the QuickBooks Online dashboard users can track payments, sales history, and invoice details, add users, and edit permissions. QuickBooks Online is completely integrated with QuickBooks Online Payroll and Intuit GoPayment, as well as third party apps such as PayPal, Shopify, Xero, Salesforce, Square POS, and more.

Key benefits of Quickbooks Online

  • Accounts management: QuickBooks Online allows users to access their complete accounting data as well as editing, creating, duplicating and sharing information with employees, consultants, associates and partners.

  • Interface and dashboard: users can login to their QuickBooks Online backend from anywhere with internet access, no downloadable software is required and users can create customizable feeds and charts.

  • Security and backups: All data inputted is securely backed-up to the cloud and data can be exported to Excel spreadsheets. QuickBooks Online will track customer payments and send notifications of any errors in processing.

  • Subscriptions and pricing details: All QuickBooks Online packages include support, from initial startup to ongoing support enquiries. Continuing updates and upgrades are all included in the pricing plan. Users can also avail of a 30 day trial before financial commitment is required.

  • Multi-platform transparency: QuickBooks Online will auto-sync with all connected devices and the multiple users connected to each package. Users can create restrictions for each user to enforce in-house hierarchy.

  • Devices

    Business size

    S M L

    Markets

    Australia, Brazil, Canada, China, Germany and 5 others, United Kingdom, India, Japan, Mexico, United States

    Supported Languages

    English, French, Portuguese, Spanish, Traditional Chinese

    Images

    From the dashboard users can view reports on key metrics and carry out key tasks
    Create invoices from pre-designed templates
    Create customized reports or chose from recommended reports
    Small businesses can track their banking and credit cards
    Sales can be tracked including overdue payments, open invoices, unbilled activity, and more
    Overdue and not-deposited invoices can be easily tracked
    Quickbooks Online can be used to track expenses
    The employee module can be used to manage payrolls
    Reports can be viewed to gain insight into metrics within specified time periods
    Calculate sales tax and record tax payments
    The activity dashboard provides updates and alerts on invoices or estimates
    Estimates can be converted into invoices
    Invoices can be tracked from initial sending to payment
    Customer files can be accessed to view pending payments
    Payments can be accepted from the mobile app
    View 16 more
    Quickbooks Online video
    Quickbooks Online video
    Quickbooks Online screenshot: From the dashboard users can view reports on key metrics and carry out key tasks Quickbooks Online screenshot: Create invoices from pre-designed templates Quickbooks Online screenshot: Create customized reports or chose from recommended reports Quickbooks Online screenshot: Small businesses can track their banking and credit cards Quickbooks Online screenshot: Sales can be tracked including overdue payments, open invoices, unbilled activity, and more Quickbooks Online screenshot: Overdue and not-deposited invoices can be easily tracked Quickbooks Online screenshot: Quickbooks Online can be used to track expenses Quickbooks Online screenshot: The employee module can be used to manage payrolls Quickbooks Online screenshot: Reports can be viewed to gain insight into metrics within specified time periods Quickbooks Online screenshot: Calculate sales tax and record tax payments Quickbooks Online screenshot: The activity dashboard provides updates and alerts on invoices or estimates Quickbooks Online screenshot: Estimates can be converted into invoices Quickbooks Online screenshot: Invoices can be tracked from initial sending to payment Quickbooks Online screenshot: Customer files can be accessed to view pending payments Quickbooks Online screenshot: Payments can be accepted from the mobile app

    Features

    Total features of Quickbooks Online: 168

    • "What If" Scenarios
    • 1099 Preparation
    • 401(k) Tracking
    • ACH Payment Processing
    • API
    • Account Reconciliation
    • Accounting
    • Accounts Payable
    • Accounts Receivable
    • Accrual Accounting
    • Activity Dashboard
    • Activity Tracking
    • Ad hoc Reporting
    • Address Validation
    • Aging Tracking
    • Approval Process Control
    • Asset Accounting
    • Asset Management
    • Asset Tracking
    • Attendance Management
    • Audit Trail
    • Automatic Backup
    • Automatic Billing
    • Bank Reconciliation
    • Benefits Management
    • Billable Items Tracking
    • Billing & Invoicing
    • Billing Portal
    • Budgeting/Forecasting
    • Call Monitoring
    • Cash Flow Management
    • Cash Management
    • Categorisation/Grouping
    • Chart of accounts
    • Charting
    • Check Printing
    • Check Processing
    • Check Writing
    • Class Loading
    • Collections Management
    • Compliance Management
    • Consolidation/Roll-Up
    • Consumer Use Tax
    • Contact Database
    • Contingency Billing
    • Credit Card Management
    • Credit Card Processing
    • Cross Ledger Posting
    • Customer Statements
    • Customizable Branding
    • Customizable Categories
    • Customizable Fields
    • Customizable Forms
    • Customizable Invoices
    • Customizable Reports
    • Customizable Templates
    • Data Extraction
    • Data Import/Export
    • Deadline Management
    • Deduction Management
    • Direct Deposit
    • Discount Management
    • Document Templates
    • Donation Management
    • Donation Tracking
    • Donor Management
    • Drag & Drop
    • Dunning Management
    • Duplicate Payment Alert
    • Electronic Funds Transfer
    • Electronic Payments
    • Electronic Signature
    • Email Management
    • Estimating
    • Exemption Management
    • Expense Claims
    • Expense Management
    • Expense Tracking
    • Fee Calculation & Posting
    • Financial Aid Management
    • Financial Reporting
    • Fixed Asset Management
    • For Private Schools
    • For Special Education
    • Forecasting
    • Fraud Detection
    • Fund Accounting
    • GPS
    • General Ledger
    • Geolocation
    • Grade Management
    • Grant Management
    • Higher Education
    • Hourly Billing
    • Income & Balance Sheet
    • Inventory Management
    • Inventory Tracking
    • Invoice Creation
    • Invoice History
    • Invoice Management
    • Invoice Processing
    • Job Costing
    • K-12
    • Location Tracking
    • Mobile Access
    • Mobile Payments
    • Mobile Receipt Upload
    • Multi-Company
    • Multi-Country
    • Multi-Currency
    • Multi-Department/Project
    • Multi-Period Recurring Billing
    • Multi-State
    • Nonprofits
    • Online Invoicing
    • Online Payments
    • Overpayment Processing
    • PCI Compliance
    • PO Reconciliation
    • Partial Payments
    • Partnership Accounting
    • Payment Processing
    • Payroll Management
    • Payroll Outsourcing
    • Payroll Reporting
    • Point of Sale (POS)
    • Profit/Loss Statement
    • Project Accounting
    • Project Billing
    • Purchase Order Management
    • Purchasing & Receiving
    • Quotes/Estimates
    • Real Time Data
    • Real Time Reporting
    • Real-time Updates
    • Receipt Management
    • Receivables Ledger
    • Recurring Invoicing
    • Recurring Payments
    • Recurring/Subscription Billing
    • Reimbursement Management
    • Reporting/Analytics
    • Revenue Recognition
    • SSL Security
    • Sales Reports
    • Sales Tax Management
    • Self Service Portal
    • Self-Service Reporting
    • Spend Management
    • Strategic Planning
    • Tax Calculation
    • Tax Compliance
    • Tax Filing
    • Tax Management
    • Taxability Verification
    • Third Party Integrations
    • Time & Expense Tracking
    • Time Tracking
    • Transaction Tracking
    • Trend Analysis
    • User Management
    • Vacation/Leave Tracking
    • Value Added Tax (VAT)
    • Vendor Management
    • Version Control
    • W-2 Preparation
    • Wage Garnishment
    • eCommerce Management

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    Reviews

    Overall rating

    4,3 /5
    (4 251)
    Value for Money
    4,1/5
    Features
    4,2/5
    Ease of Use
    4,1/5
    Customer Support
    3,9/5

    Already have Quickbooks Online?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 4 251
    Joshua M.
    Overall rating
    • Industry: Real Estate
    • Company size: 2-10 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    It's The Standard, But Not Because It's The Best

    Reviewed on 2021/02/09

    Overall, we still use it because it's the best option for our accountant and it integrates well...

    Overall, we still use it because it's the best option for our accountant and it integrates well with our business management software. However, if another stable option presented itself with a similar feature set but providing a better client experience I would absolutely consider moving to another product.

    Pros

    The biggest pro of Quickbooks is that your accountant is going to be very familiar with it. The second biggest pro is that it's probably going to be integrated with whatever software you use to manage your business.

    Cons

    The software can be quite "buggy" at times, adjusting options randomly with no explanation. Not only this, but it can be difficult to get certain features to even work. For example, the T-Sheets integrations never exported our employee information over, which defeated the purpose of using T-Sheets versus another time tracker. Neither the Quickbooks nor T-Sheets customer support could ever find out why this was not working. On the subject of Quickbooks customer support, they don't seem to be very well educated in the software itself. The times I've had to contact them, they were not very helpful and didn't seem to have any more knowledge of the product than I had.

    Mike G.
    Overall rating
    • Industry: Construction
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Makes daily financial task super easy

    Reviewed on 2021/03/15

    QBO is a daily workhorse for me. Payroll is a breeze with direct deposit, reconciling now takes 2...

    QBO is a daily workhorse for me. Payroll is a breeze with direct deposit, reconciling now takes 2 seconds because of the bank feed, and it's easier to stay on top of my accounts and balances.

    Pros

    The integration with banking transactions is what I like the most about QBO. It makes daily entering so easy. The bank feed allows me to add transactions in real time to proper accounts. I don't need to remember to manually create expenses after making payments because I know it will be there tomorrow in QBO for me to add.

    Cons

    What I like least about QBO, is the inability to go back on mistakes the same way I could with the manual desktop version. In Quickbooks Desktop, I could easily change things like payroll or tax transactions if I made a mistake in the original entry. But with QBO, there are a lot of times I have to reach out to support to get them make changes in the back end.

    Imran K.
    Overall rating
    • Industry: Electrical/Electronic Manufacturing
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support

    Quickbooks and Intuit are no longer the company they used to be. BEWARE.

    Reviewed on 2017/05/24

    Sad to see a company stop caring about their customers and look at how they can charge the customer...

    Sad to see a company stop caring about their customers and look at how they can charge the customer more at every turn. Loyal customers like myself have helped support this company during its growth and we have stuck by Quickbooks during its growth and its challenges but now they are too big and they do not care about customers. We have to make a stand and support another company in hopes they will be better.

    Cons

    I have been using Quickbooks for over 10 years. I pay for a yearly subscription to update my software to the newest version, payroll software and pro-adviser support which Quickbooks themselves sold to me.
    Now when I have a problem, they tell me my files are corrupted. Also, they say I corrupted the files and it was not their system even though the files are on a secure server only running Quickbooks. Instead of fixing the problem their technical team wants to point fingers and is trying to charge me for more support. They do not care about the customer. They only want your money, and in today's world there are too many other options with companies who care about their bottom line AND THEIR CUSTOMERS. Also, I failed to mention their system did not update for the last few years since 2014 to the newer versions as it was supposed to and they tell me that is my fault as well but they gladly charged me every year for the new versions. I am a loyal quickbooks customer who uses both their online version and their desktop versions for over 20+ companies. This year I am transitioning every single company out of Quickbooks to a company that actually stands behind their product rather than points fingers and is always trying to get more money even after I purchased additional support which they advised me to buy.

    Kurt H.
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: 2-10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    I Love the Access I have with Quickbooks Online

    Reviewed on 2021/03/14

    As I already said, I love the direct access to my numbers and the added reporting that has allowed...

    As I already said, I love the direct access to my numbers and the added reporting that has allowed me to better run my company by quickly getting insights I need. It's a lot easier for customers to pay online and I'm finding more and more of the moving that direction vs. sending in checks, so it's good that we are set up in this way now.

    Pros

    I started using desktop Quickbooks back in 2000 right after I first started the company. As a single-person company at first, I got used to being in the books almost every day. As we grew we added an in-house Bookkeeper. A few years ago I relocated the company to a different area and we kept our Bookkeeper who stayed in the original area. I really missed having direct access to the numbers so last year I switch to Quickbooks Online and I love it. In addition to having direct access to the numbers I need, it has a lot of other functionality and reporting that I really like. It's also great for clients to easily pay the invoices online. It's making a night and day difference. Support has been great as well.

    Cons

    It's definitely very expensive to be paying a pretty high fee every month - especially compared to the desktop version where we bought it and were good for years to come. It's definitely worth it but I'd be more of an evangelist if the pricing was a little easier on the pocket book.

    Sheri S.
    Overall rating
    • Industry: Accounting
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Pricey but worth it

    Reviewed on 2021/03/31

    There is tons of information on the internet on how to do anything you want to do. I've been using...

    There is tons of information on the internet on how to do anything you want to do. I've been using QuickBooks for over 30 years and while I still love the desktop for my personal use, the online version makes it so easy for a business to use.

    Pros

    It can be used from the basic user to the most experienced. Most of our clients use only half of what it can do. You have to know what features you want to be able to use it fully

    Cons

    Cost and multi-company discount. Integration with other products is not as seamless as I would like.

    Showing 5 reviews of 4 251 Read all reviews

    Quickbooks Online FAQs

    Below are some frequently asked questions for Quickbooks Online.

    Quickbooks Online offers the following pricing plans:

    • Starting from:
    • Pricing model: Free, Subscription
    • Free Trial: Available

    30-day free trial, no credit card required. Independent contractors: Self-Employed: $10/month Small businesses: Simple Start: $20/month Essentials: $40/month Plus: $60/month

    We do not have any information about Quickbooks Online features

    Quickbooks Online has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    Quickbooks Online supports the following languages:

    English, French, Portuguese, Spanish, Traditional Chinese

    Quickbooks Online supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Quickbooks Online integrates with the following applications:

    Accelo, Acuity Scheduling, ApprovalMax, Apptivo Expense Reports, AutoEntry, Autofy, Avalara, BQE Core Suite, Batchbook, BeanworksAP, BigCommerce, BigTime, Bill.com, Birdeye, BlueFolder, Bolt, Boomr Mobile, Boxstorm, Buddy Punch, BuilderTREND, ChargeOver, Checkfront, Chrometa, Cin7, ClockShark, Constant Contact, ConvergeHub, Corecon, DEAR Systems, Datamolino, Debtor Daddy, Deputy, Dext Prepare, Dryrun, EZRentOut, Emburse Abacus, Emburse Nexonia Expenses, Emburse Tallie, Entryless, Expensify, Fathom, Field Promax, Float Cash Flow, Freckle, Freshdesk, Function Point, Fundbox, GPS Insight Field Service Management, Gusto, HandiFox, Handshake, Harvest, Hike, Housecall Pro, Hubdoc, Insightly, InvoiceSherpa, Jobber, Karbon, Kickserv, Kindful, Knowify, LeanLaw, Lightspeed POS, LivePlan, Lockstep Collect, MRPEasy, Mavenlink, Method CRM, MicroBiz Cloud POS, Microsoft Power BI, MinuteDock, Neat, Neon CRM, Now Commerce, OfficeBooks, OnContact CRM 7, OnTheClock.com, Panalitix, PayPal, Pepperi, Pinnacle Cart, Pipeline, Plooto, Practice Ignition, Projector PSA, QR Inventory, QuickBooks Commerce, QuickBooks Time, Quotient, Qvinci, RazorSync, Repsly, Rerun, Rokits, Rydoo, SAP Concur, Salesforce for Quickbooks, SellerActive, ServiceM8, ServiceTrade, Share a Refund, SherpaDesk, ShipRush, Shoeboxed, ShopKeep, Shopify, Spotlight Reporting, Square Point of Sale, Stitch Labs, Sumac, SurePayroll, Time Tracker, Timely, Timesheet Mobile, TriNet Expense, Unleashed, Vend, VeriClock, WORKetc, Wagepoint, Webgility, When I Work, Workiz, YayPay, Zapier, Zed Timesheet, Zoho Analytics, Zoho Expense, erplain, iBE.net, mHelpDesk, noCRM.io, simPRO, vcita

    Quickbooks Online offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

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