SurveyMonkey Enterprise

SurveyMonkey Enterprise

360-degree feedback solution for HR professionals

About SurveyMonkey Enterprise

SurveyMonkey Enterprise is a customer satisfaction solution designed to help businesses in IT, healthcare, education, and other sectors collect, assess, and share survey responses with teams. Administrators can secure confidential data in accordance with General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) compliance standards.

The platform enables managers to create customizable surveys using branching and piping functionality on a unified interface. SurveyMonkey Enterprise allows team leaders to manage access permissions, gain visibility into collected data, and distribute survey responses among staff members. It helps operators streamline network and security monitoring and vulnerability management operations. Businesses can also manage data governance policies and facilitate secure logins through single sign-on (SSO) capability.

SurveyMonkey Enterprise allows IT professionals to define different modes of data collection, manage respondent data, and automate onboarding processes. Teams can also conduct A/B testing and text analysis and export data in CSV, PDF, XLS, or PPT formats.


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SurveyMonkey Enterprise Software - SurveyMonkey Enterprise team summary
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Not sure about SurveyMonkey Enterprise? Compare with a popular alternative

SurveyMonkey Enterprise

4,5 (120)
VS.
Highly reviewed

Starting Price

US$5 000,00
year
US$29,00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

64
80

Integrations

71
58

Ease of Use

4,5 (120)
4,6 (836)

Value for Money

4,1 (120)
4,2 (836)

Customer Service

4,1 (120)
4,4 (836)
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Reviews

Overall rating

4,5 /5
(120)
Value for Money
4,1/5
Features
4,4/5
Ease of Use
4,5/5
Customer Support
4,1/5

Already have SurveyMonkey Enterprise?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 120
Verified Reviewer
Overall rating
  • Industry: Building Materials
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

SurveyMonkey is very useful

Reviewed on 2023/04/26

It has been very positive. I utilize it often and it gets the job done.

It has been very positive. I utilize it often and it gets the job done.

Pros

We utilize SurveyMonkey for many things in our HR Department, including but not limited to: Exit Surveys, Stay Surveys, Communication Surveys

Cons

They are very weird about logging in from multiple computers. it can become a headache when you login different ways.

Shannon
Shannon
Overall rating
  • Industry: Internet
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

So Simple It Will Amaze You!

Reviewed on 2019/12/22

I've always had a wonderful experience using Survey Monkey! Very simple to use & understand!...

I've always had a wonderful experience using Survey Monkey! Very simple to use & understand! Definitely recommend this site to anyone needing to make a survey for data collection or to take surveys to make extra money with!

Pros

This site is one of the easiest survey sites online today! The layout of the questions are very easy to use & answer. It makes taking surveys so simple that it makes both the survey makers & survey takers amazed! It's both website based & has an app that can be downloaded to make extra money on! Highly recommended!

Cons

Sometimes not enough surveys to pick from!

Courtney
Overall rating
  • Industry: Retail
  • Company size: 10 000+ Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 4.0 /10

Old News

Reviewed on 2020/05/28

Pros

Survey monkey was all the rave 5-10 years ago but has been surpassed in ease of use by competing platforms. Yes you can make surveys, yes it’s relatively easy to use, yes it’s cheap. The data reporting is simple and easy to export if needed and the secure survey option is great for the workplace. It’s relatively user friendly but the site can seem a little busy and hard for the eye to follow.

Cons

I honestly don’t have any specific complaints about functionality or design, but I find myself using competing platforms without thinking twice. My needs do not require a heavy amount of data analysis so a much simpler and user friendly platform like google forms meets my needs much better. Survey monkey would be great for someone with more complex needs that require custom data reporting.

Federico
Federico
Overall rating
  • Industry: Management Consulting
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

It is a good choice for data collection and management.

Reviewed on 2023/02/11

It is a real tool to collect and study data with fidelity and speed.It allows us to calculate the...

It is a real tool to collect and study data with fidelity and speed.It allows us to calculate the NPS and help other departments to be more efficient in their respective areas.Resource management and interaction with customer feedback make this tool a great resource.

Pros

It allows access to very valuable data, customer satisfaction, NPS and customer effort.It allows access to entertainment tools to incentivize customers.It is customizable and allows you to conduct surveys for your brand.

Cons

There is nothing I dislike about this tool.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Gets the job done

Reviewed on 2021/02/10

It gets the job done quick and easy. Overall it’s exactly what is needed for me to gather real time...

It gets the job done quick and easy. Overall it’s exactly what is needed for me to gather real time results and opinions on a massive scale in an easy to use presentation.

Pros

The interface is easy to use and the surveys are always very clean and responsive. The ability to make a survey only takes a few minutes because most of it is guided on the administration side and allows it to be done in only a few clicks. It’s also incredible easy to track the survey stats after it is sent out.

Cons

The software is a little too “cut and dry”. Even though it’s easy to create a survey that looks beautiful, I still find myself wishing I could embed in the survey or add plugins to make it fully customizable to my direct branding. I also wish an API was offered so it wasn’t directly on the survey monkey website and I could have a bit more freedom in placing the surveys in emails or places on my website.

Showing 5 reviews of 120 Read all reviews

SurveyMonkey Enterprise FAQs

Below are some frequently asked questions for SurveyMonkey Enterprise.

SurveyMonkey Enterprise offers the following pricing plans:

  • Starting from: US$5 000,00/year
  • Pricing model: Subscription
  • Free Trial: Available

SurveyMonkey offers three types of pricing models for Enterprise customers

SurveyMonkey Enterprise has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

SurveyMonkey Enterprise supports the following languages:

Brazilian Portuguese, Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Portuguese, Russian, Spanish, Swedish, Traditional Chinese, Turkish

SurveyMonkey Enterprise supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

SurveyMonkey Enterprise integrates with the following applications:

ActiveCampaign, Akita, Apptio Platform, Automate.io, Azuqua, Benchmark Email, Blendr.io, Built.io Flow, CData Connect, Chattermill, Cisco, Clarabridge, CleverReach, ClicData, Constructive Software, CozyRoc SSIS+ 1.5 Library, Crazy Egg, Crunch, Dasheroo, DataGrail, DataHero, Databox, Easy Insight, Easystat, Fivetran, Freshservice, Fuel Cycle, Gainsight CS, Gavagai, Google Drive, HubSpot CRM, Kapiche, Klipfolio, KnowledgeHound, Mailchimp, Make, Marketo Engage, Microsoft Power BI, Microsoft Power BI - BI - JourneyTEAM (Reseller), Microsoft Teams, NVivo, Octoboard for Agencies, Octoboard for Business, OfficeReports, Oracle Eloqua Marketing Automation, Pabbly Connect, Pabbly Subscriptions, Quickwork, RedPoint Interaction, Salesforce Engage, Shopify, SightPlan, Skyvia, Skyvia Backup, Slack, SportsPlus, Tableau, Teamgate, Tray.io, Trello, Visme, Webex, Workato, Zapier, Zendesk Suite, Zoho CRM, Zoho Campaigns, Zoom, monday.com, nucleus, webMethods

SurveyMonkey Enterprise offers the following support options:

Email/Help Desk, Knowledge Base

Related categories

See all software categories found for SurveyMonkey Enterprise.