SurveyMonkey Enterprise
About SurveyMonkey Enterprise
SurveyMonkey Enterprise is a customer satisfaction solution designed to help businesses in IT, healthcare, education, and other sectors collect, assess, and share survey responses with teams. Administrators can secure confidential data in accordance with General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) compliance standards.
The platform enables managers to create customizable surveys using branching and piping functionality on a unified interface. SurveyMonkey Enterprise allows team leaders to manage access permissions, gain visibility into collected data, and distribute survey responses among staff members. It helps operators streamline network and security monitoring and vulnerability management operations. Businesses can also manage data governance policies and facilitate secure logins through single sign-on (SSO) capability.
SurveyMonkey Enterprise allows IT professionals to define different modes of data collection, manage respondent data, and automate onboarding processes. Teams can also conduct A/B testing and text analysis and export data in CSV, PDF, XLS, or PPT formats.
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- Industry: Retail
- Company size: 10,000+ Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
This software is easy to use
Reviewed on 2020/06/02
Studies additionally are anything but difficult to make and send to our customers and examine their...
Studies additionally are anything but difficult to make and send to our customers and examine their answers. we've been utilizing this product for battle the board generally and are prepared to contact our database, send them pamphlets and information like connections for our blog articles, online courses, and so forth. With the formats, you'll structure a generally excellent looking email and it'll get the peruser's consideration.
Pros
Great advertising begins with incredible programming, and that I think we've established our own. With SurveyMonkey, we've been prepared to contact a decent crowd for our counseling business and get a positive reaction too. we don't have a tremendous promoting group and do most stuff on-house, so relying on master programming as Mailchimp has truly paid off.
Cons
The email advertising didn't work week and SurveyMonkey had an excessive number of limitations consequently. SurveyMonkey had huge amounts of limitations on what you'll send which is the reason the product truly didn't chip away at my sake me.
- Industry: Management Consulting
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
It is a good choice for data collection and management.
Reviewed on 2023/02/11
It is a real tool to collect and study data with fidelity and speed.It allows us to calculate the...
It is a real tool to collect and study data with fidelity and speed.It allows us to calculate the NPS and help other departments to be more efficient in their respective areas.Resource management and interaction with customer feedback make this tool a great resource.
Pros
It allows access to very valuable data, customer satisfaction, NPS and customer effort.It allows access to entertainment tools to incentivize customers.It is customizable and allows you to conduct surveys for your brand.
Cons
There is nothing I dislike about this tool.
- Industry: Retail
- Company size: 10,000+ Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 4.0 /10
Old News
Reviewed on 2020/05/28
Pros
Survey monkey was all the rave 5-10 years ago but has been surpassed in ease of use by competing platforms. Yes you can make surveys, yes it’s relatively easy to use, yes it’s cheap. The data reporting is simple and easy to export if needed and the secure survey option is great for the workplace. It’s relatively user friendly but the site can seem a little busy and hard for the eye to follow.
Cons
I honestly don’t have any specific complaints about functionality or design, but I find myself using competing platforms without thinking twice. My needs do not require a heavy amount of data analysis so a much simpler and user friendly platform like google forms meets my needs much better. Survey monkey would be great for someone with more complex needs that require custom data reporting.
- Industry: Electrical/Electronic Manufacturing
- Company size: 10,000+ Employees
- Used for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Possibly the best tool available, but often too complex.
Reviewed on 2020/08/24
SurveyMonkey is still used by some parts of my organization but there are still some points to...
SurveyMonkey is still used by some parts of my organization but there are still some points to fine-tune. Overall, the tool was very complete and a great platform for our surveys. the main issue we had was the complexity of the tool and the lack of options to properly manage all different customer feedback programs via it.
Pros
This tool have all features you can imagine for electronic surveys.
Cons
During the time my company experienced this tool, there were many separate accounts used by different parts of my organization, with little to non orchestration among the accounts. This seems to be available now, but it was one of the main pain-points, causing my company to move to another preferred vendor.
- Industry: E-Learning
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
SurveyMonkey
Reviewed on 2022/07/22
Pros
The excellent smooth process of these surveys
Cons
Nothing really that I can think of that i don't like
SurveyMonkey Enterprise FAQs
Below are some frequently asked questions for SurveyMonkey Enterprise.Q. What type of pricing plans does SurveyMonkey Enterprise offer?
SurveyMonkey Enterprise offers the following pricing plans:
- Starting from: US$5,000.00/year
- Pricing model: Subscription
- Free Trial: Available
SurveyMonkey offers three types of pricing models for Enterprise customers
Q. Who are the typical users of SurveyMonkey Enterprise?
SurveyMonkey Enterprise has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does SurveyMonkey Enterprise support?
SurveyMonkey Enterprise supports the following languages:
Brazilian Portuguese, Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Portuguese, Russian, Spanish, Swedish, Traditional Chinese, Turkish
Q. Does SurveyMonkey Enterprise support mobile devices?
SurveyMonkey Enterprise supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does SurveyMonkey Enterprise integrate with?
SurveyMonkey Enterprise integrates with the following applications:
ActiveCampaign, Akita, Apptio Platform, Azuqua, Benchmark Email, Blendr.io, Built.io Flow, CData Connect, Chattermill, CleverReach, ClicData, Constructive Software, CozyRoc SSIS+ Components Suite, Crazy Egg, Crunch, Dasheroo, DataGrail, DataHero, Databox, Easy Insight, Easystat, Fivetran, Freshservice, Fuel Cycle, Gainsight CS, Gavagai, Google Drive, HubSpot CRM, Kapiche, Klipfolio, KnowledgeHound, Mailchimp, Make, Marketo Engage, Microsoft Power BI, Microsoft Power BI - BI - JourneyTEAM (Reseller), Microsoft Teams, NVivo, Octoboard for Agencies, Octoboard for Business, OfficeReports, Oracle Eloqua Marketing Automation, Pabbly Connect, Pabbly Subscriptions, Quickwork, RedPoint Interaction, Shopify, SightPlan, Skyvia, Slack, SportsPlus, Tableau, Teamgate, Tray.io, Trello, Visme, Webex Suite, Workato, Zapier, Zendesk Suite, Zoho CRM, Zoho Campaigns, Zoom Workplace, monday.com, webMethods
Q. What level of support does SurveyMonkey Enterprise offer?
SurveyMonkey Enterprise offers the following support options:
Email/Help Desk, Knowledge Base
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