StaffScheduleCare

StaffScheduleCare
About StaffScheduleCare
StaffScheduleCare is a fully integrated on-demand workforce management solution for the health care sector. Designed to help manage Scheduling, Time and Attendance or Human Capital Management needs within healthcare organizations. From the creation of active schedule lists to vacation planning. StaffScheduleCare scheduling tools enable full automation of all scheduling processes.
StaffScheduleCare improves employee engagement by allowing employees to utilize a self-service portal to self-manage HR items for time-off and shift exchange/availability requests. All employee information is centralized in one employee profile screen for quick and easy access to critical HR information.
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Reviews
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- Industry: Health, Wellness & Fitness
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
StaffScheduleCare is great all encompassing software.
Reviewed on 2021/03/09
I have never had any issues that SSC wasn't able to quickly fix or show me my error. I cannot say...
I have never had any issues that SSC wasn't able to quickly fix or show me my error. I cannot say enough about their customer service.
Pros
It was so easy to setup and use. When you do have an issue, the customer support is the best! No other customer support I have used is as quick and helpful. They are always nice and compassionate.
Cons
I have not had any issues with the Rev5 software, but I just started using it.
Response from StaffScheduleCare
Hi Dana,
Thank you for taking the time to review our StaffScheduleCare product suite and for your kind words on our SSC Support Team. We really appreciate your feedback!
Please let us know if you need anything else.
Thank you!
Your StaffScheduleCare Account Management Team
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
very user friendly
Reviewed on 2021/05/27
i love using it i use it all day long
i love using it i use it all day long
Pros
I like the colors and that fac that i can make changes easy.
customer support is beyond amazing.. detailed and fast
Cons
we are in the middle of upgrading so i know the new software will be more user friendly
Response from StaffScheduleCare
Hi Melanie,
Thank you for taking the time to review our StaffScheduleCare product suite and for your kind words about our SSC Support Team.
We really appreciate your feedback!
Thank you!
Your StaffScheduleCare Account Management Team
- Industry: Hospital & Health Care
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Potential to be the best
Reviewed on 2021/11/08
It has the potential to be an awesome program, but where there are still issues with the apps and...
It has the potential to be an awesome program, but where there are still issues with the apps and how the support team still isn't 100% comfortable with the program, I find we have to do a lot of trial and error with reporting.
Pros
easy to use, but the major issue is when we can't figure out how to run a specific report, the support team is usually guessing as well.
Cons
The new update requires you to refresh the page for some major users (i.e. management). Also, there are two apps on mobile which confuses staff and provides the wrong calendar/schedule. Frustrating!
Response from StaffScheduleCare
Hi Jessie,
Thank you for taking the time to review our StaffScheduleCare product suite and for your kind words!
Your Account Manager will be reaching out to you shortly to discuss your concern in regard to refreshing pages.
We really appreciate your feedback!
Thank you!
Your StaffScheduleCare Account Management Team
- Industry: Hospital & Health Care
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Review
Reviewed on 2020/10/30
Pros
User friendly software, ability for frontline staff to input their availability and requests online
Cons
I know it is on StaffScheduleCare roadmap, the need to make the program compatible to google chrome and eliminate the need for Silverlight.
Ability to save (archive) versions of the master schedule so Homes have a historical view of changes made.
Response from StaffScheduleCare
Hi Liz,
Thank you for taking the time to review our StaffScheduleCare product suite and for your kind words. We really appreciate your feedback!
We are all set to release our new HTML5 version very shortly. Your Account Manager will be reaching out to discuss timelines once a date has been formally set. We have also escalated your request to programming for the archived versions of the master schedules. This is a great idea!
Please let us know if you need anything else.
Thank you!
Your Friendly StaffScheduleCare Support Team
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Supervisor review
Reviewed on 2021/11/05
It has become better as I use it as well as the changes you have made. I am satisfied with the...
It has become better as I use it as well as the changes you have made. I am satisfied with the product.
Pros
I like the ease of scheduling, especially the active staffing requirements page. Like the ECC app, the copy and past functionality in the schedules.
Cons
I wish when you approved a shift exchange request or a giveaway, it added an AC code to the staff members time cards so we are reminded when working on payroll, or when we run reports. I like how you can add a staff member to an available shift when you are approving another staff members vacation or float request I just wish the list of available staff members was larger. Staff would like to see a "calendar" view of their schedule on the app. I would like to see the active schedule show all employees whether they have any scheduled shifts or not.
Response from StaffScheduleCare
Hi Paula,
Thank you for taking the time to review our StaffScheduleCare product suite and for your kind words!
Your Account Manager will be reaching out to you shortly to discuss your list of wishlist items.
We really appreciate your feedback!
Thank you!
Your StaffScheduleCare Account Management Team
StaffScheduleCare FAQs
Below are some frequently asked questions for StaffScheduleCare.Q. What type of pricing plans does StaffScheduleCare offer?
StaffScheduleCare offers the following pricing plans:
- Starting from: CA$5.50/month
- Pricing model: Subscription
- Free Trial: Not Available
Q. Who are the typical users of StaffScheduleCare?
StaffScheduleCare has the following typical customers:
51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does StaffScheduleCare support?
StaffScheduleCare supports the following languages:
English
Q. Does StaffScheduleCare support mobile devices?
StaffScheduleCare supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does StaffScheduleCare integrate with?
We do not have any information about what integrations StaffScheduleCare has
Q. What level of support does StaffScheduleCare offer?
StaffScheduleCare offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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