StaffScheduleCare

4.1 (17)
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Long Term Care Scheduling, Time and Attendance, HRIS Payroll

About StaffScheduleCare

StaffScheduleCare is a fully integrated on-demand workforce management solution for the health care sector. Designed to help manage Scheduling, Time and Attendance or Human Capital Management needs within healthcare organizations. From the creation of active schedule lists to vacation planning. StaffScheduleCare scheduling tools enable full automation of all scheduling processes.

StaffScheduleCare improves employee engagement by allowing employees to utilize a self-service portal to self-manage HR items for time-off and shift exchange/availability requests. All employee information is centralized in one employee profile screen for quick and easy access to critical HR information.


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StaffScheduleCare

4.1 (17)
VS.
Highly reviewed

Starting Price

CA$5.50
month
US$3.99
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

90
67

Integrations

No integrations found
12

Ease of Use

3.5 (17)
4.6 (271)

Value for Money

3.9 (17)
4.5 (271)

Customer Service

4.8 (17)
4.5 (271)
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Reviews

Overall rating

4.1 /5
(17)
Value for Money
3.9/5
Features
3.6/5
Ease of Use
3.5/5
Customer Support
4.8/5

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Showing 5 reviews of 17
Dana
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

StaffScheduleCare is great all encompassing software.

Reviewed on 2021/03/09

I have never had any issues that SSC wasn't able to quickly fix or show me my error. I cannot say...

I have never had any issues that SSC wasn't able to quickly fix or show me my error. I cannot say enough about their customer service.

Pros

It was so easy to setup and use. When you do have an issue, the customer support is the best! No other customer support I have used is as quick and helpful. They are always nice and compassionate.

Cons

I have not had any issues with the Rev5 software, but I just started using it.

Response from StaffScheduleCare

Hi Dana,

Thank you for taking the time to review our StaffScheduleCare product suite and for your kind words on our SSC Support Team. We really appreciate your feedback!

Please let us know if you need anything else.

Thank you!

Your StaffScheduleCare Account Management Team

melanie
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

very user friendly

Reviewed on 2021/05/27

i love using it i use it all day long

i love using it i use it all day long

Pros

I like the colors and that fac that i can make changes easy.

customer support is beyond amazing.. detailed and fast

Cons

we are in the middle of upgrading so i know the new software will be more user friendly

Response from StaffScheduleCare

Hi Melanie,

Thank you for taking the time to review our StaffScheduleCare product suite and for your kind words about our SSC Support Team.

We really appreciate your feedback!

Thank you!

Your StaffScheduleCare Account Management Team

Jessie
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Potential to be the best

Reviewed on 2021/11/08

It has the potential to be an awesome program, but where there are still issues with the apps and...

It has the potential to be an awesome program, but where there are still issues with the apps and how the support team still isn't 100% comfortable with the program, I find we have to do a lot of trial and error with reporting.

Pros

easy to use, but the major issue is when we can't figure out how to run a specific report, the support team is usually guessing as well.

Cons

The new update requires you to refresh the page for some major users (i.e. management). Also, there are two apps on mobile which confuses staff and provides the wrong calendar/schedule. Frustrating!

Response from StaffScheduleCare

Hi Jessie,

Thank you for taking the time to review our StaffScheduleCare product suite and for your kind words!

Your Account Manager will be reaching out to you shortly to discuss your concern in regard to refreshing pages.

We really appreciate your feedback!

Thank you!

Your StaffScheduleCare Account Management Team

Liz
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Review

Reviewed on 2020/10/30

Pros

User friendly software, ability for frontline staff to input their availability and requests online

Cons

I know it is on StaffScheduleCare roadmap, the need to make the program compatible to google chrome and eliminate the need for Silverlight.

Ability to save (archive) versions of the master schedule so Homes have a historical view of changes made.

Response from StaffScheduleCare

Hi Liz,

Thank you for taking the time to review our StaffScheduleCare product suite and for your kind words. We really appreciate your feedback!

We are all set to release our new HTML5 version very shortly. Your Account Manager will be reaching out to discuss timelines once a date has been formally set. We have also escalated your request to programming for the archived versions of the master schedules. This is a great idea!

Please let us know if you need anything else.

Thank you!

Your Friendly StaffScheduleCare Support Team

Paula
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Supervisor review

Reviewed on 2021/11/05

It has become better as I use it as well as the changes you have made. I am satisfied with the...

It has become better as I use it as well as the changes you have made. I am satisfied with the product.

Pros

I like the ease of scheduling, especially the active staffing requirements page. Like the ECC app, the copy and past functionality in the schedules.

Cons

I wish when you approved a shift exchange request or a giveaway, it added an AC code to the staff members time cards so we are reminded when working on payroll, or when we run reports. I like how you can add a staff member to an available shift when you are approving another staff members vacation or float request I just wish the list of available staff members was larger. Staff would like to see a "calendar" view of their schedule on the app. I would like to see the active schedule show all employees whether they have any scheduled shifts or not.

Response from StaffScheduleCare

Hi Paula,

Thank you for taking the time to review our StaffScheduleCare product suite and for your kind words!

Your Account Manager will be reaching out to you shortly to discuss your list of wishlist items.

We really appreciate your feedback!

Thank you!

Your StaffScheduleCare Account Management Team

Showing 5 reviews of 17 Read all reviews

StaffScheduleCare FAQs

Below are some frequently asked questions for StaffScheduleCare.

StaffScheduleCare offers the following pricing plans:

  • Starting from: CA$5.50/month
  • Pricing model: Subscription
  • Free Trial: Not Available

StaffScheduleCare has the following typical customers:

51–200, 201–500, 501–1,000, 1,001–5,000

StaffScheduleCare supports the following languages:

English

StaffScheduleCare supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations StaffScheduleCare has

StaffScheduleCare offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

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