About Affinity
Affinity is an intelligent CRM platform designed for relationship-driven teams. Affinity eliminates the need for manual data entry by automatically surfacing every interaction that your team has had. With relationship intelligence, Affinity can analyze billions of data points based on team relationships and interactions in order to find the most suitable introduction path to the people and companies that matter.
Affinity implements automatic workflows that automatically create contacts from your inbox without the need for manual input. The 360° Rolodex surfaces all information related to a specific contact, allowing teams to uncover new knowledge and schedule smart triggers and reminders for upcoming meetings. Teams can customize over 1,000 data points to manage deals more efficiently.
For communication visibility, users can easily block email addresses or hide other email elements to ensure that all communication is private. Affinity provides a mobile app that allows teams to access critical contact information on-the-go.
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Key benefits of Affinity
Affinity uses AI and natural language processing to automate data entry and bring your team proactive insights about their relationships. It is the smartest CRM - captures contacts, emails, files, & more, & highlights warm intros to decision-makers.
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Supported Languages
English
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Affinity: 52
Alternatives
Pipedrive
MadeMarket
Freshdesk
HubSpot CRM
Reviews
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- Industry: Internet
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great tool for investor relations
Reviewed on 2021/11/14
Pros
We use Affinity to manage our investor relations. What I like most:
- It is really intuitive and easy to get started
- GDPR, data security...big topics for us in Germany especially in this context
- Great pipeline analytics to keep a realistic assessment
Cons
- No integration with Pipedrive where we historically also have quite some conversations stored.
- Industry: Commercial Real Estate
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Affinity is brilliant
Reviewed on 2020/07/22
Pros
The ease of functionality with Affinity is really what sets it apart from it's competitors - helping both relationship-building and the customer acquisition journeys be as effective as possible!
Cons
Genuinely - nothing. I think the team have considered functionality really well and it works well for my needs.
- Industry: Investment Banking
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Decent product but overpriced and lots of room for improvement
Reviewed on 2023/03/30
Basically a cloud-based Excel sheet. Does what it needs to do for very basic CRM functionality.
Basically a cloud-based Excel sheet. Does what it needs to do for very basic CRM functionality.
Pros
Easy to set up. This is basically the only thing we like about Affinity.
Cons
Organization is fairly young and trying to figure things out as they go. Does not support dynamic emails (e.g., fill in company name automatically), so you have to send out one email at a time. This is really table stakes and has been "in development" for over a year with no sign of progress. If you need to blast emails from your CRM system, look elsewhere. Also very limited integration with other systems. Again, it's "on the roadmap" and has been for a long time.
Reasons for Switching to Affinity
Easier to implement.- Industry: Computer Software
- Company size: 201–500 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Productive CRM for PC & mobile
Reviewed on 2022/08/06
Facilitates collaboration across several team functions and helps manage customer relations in a...
Facilitates collaboration across several team functions and helps manage customer relations in a better way!
Increased responsiveness of the platform can make the experience much user friendlier!
Pros
Easy-to-use CRM that tracks conversations, attachments, and sends reminders.
The Gmail chrome extension is incredibly useful.
The mobile app is quite powerful compared to other CRM apps.
Cons
The platform is quite slow (like most CRMs) and tiresome to use this on a day to day basis
Limited analytics/reports offered
Email customization & analytics can be a great value add
Alternatives Considered
Salesforce Sales CloudAffinity FAQs
Below are some frequently asked questions for Affinity.Q. What type of pricing plans does Affinity offer?
Affinity offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Available
Contact Affinity for pricing details.
Q. Who are the typical users of Affinity?
Affinity has the following typical customers:
51–200, 201–500, 501–1 000, 1 001–5 000
Q. What languages does Affinity support?
Affinity supports the following languages:
English
Q. Does Affinity support mobile devices?
Affinity supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Affinity integrate with?
Affinity integrates with the following applications:
Box, Dropbox Business, Eventbrite, Google Drive, HubSpot CRM, Mailchimp, Microsoft Teams, Salesforce Platform, SharePoint, Slack, Typeform
Q. What level of support does Affinity offer?
Affinity offers the following support options:
Email/Help Desk, Knowledge Base, 24/7 (Live rep), Chat
Related categories
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