Medesk
About Medesk
Medesk is a medical practice management software designed to help independent surgeons, pediatricians, ophthalmologists, and other businesses in the healthcare sector manage processes across online appointment reservations, patients, and electronic health records. Administrators can automatically send appointment reminders to patients via texts and emails and follow-up visits on a unified interface.
The platform enables medical professionals to record medical history, analyze patients’ progress, create and upload documents or forms, and manage invoicing. Medesk allows practitioners to generate reports and gain insights into feedback on service quality, finances, sales, and marketing operations. Businesses can also utilize color-coded labels and tags for various clinical purposes, schedule reminders, prioritize tasks, process payments, and conduct video consultations.
Medesk offers customizable templates, letting teams create prescriptions, referral letters, history sheets, and consent forms. Managers can also configure role-based access permissions among staff members and secure customers’ data in accordance with General Data Protection Regulation (GDPR) compliance standards.
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Reviews
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- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent product
Reviewed on 2020/12/17
Pros
I love the fact that this is cloud based and so you can access it from anywhere and don't have to worry about backing up, etc. It is also very reasonably priced and yet it is very powerful software that is always adding features and listening to their users' feedback with regard to what new features to add. I have to say their customer support is second to none as well. They respond so quickly and get any problems sorted almost instantly. Very happy with this software.
Cons
They are always adding features and do listen to their users' ideas, but it remains a bugbear that they don't have the facility to do postcode lookups. You can get around this by installing an extension in your browser, but virtually all their competitors have this functionality built into the software.
Alternatives Considered
Semble- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Review Medesk
Reviewed on 2021/08/20
Generally excellent - we have high clinical and medical standards and includes keeping good safe...
Generally excellent - we have high clinical and medical standards and includes keeping good safe records
Pros
Web based
Can sore documents and photos
Can have an organised template upon which notes can be written
Good templates
Excellent for contaxting GP practices to update them on our activities and request input
Cons
1/ Medical Hx is not on one page that can be scrolled down
2/ Meds can be stored on a medications list page
3/ Problems and or diagnosis list page
4/ additional functionality has additional cost - some times this is OK, but not always eg text service integration
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Awesome medical software
Reviewed on 2024/08/02
I have had nothing but a great experience with Med desk! The software is so easy to use and keeps...
I have had nothing but a great experience with Med desk! The software is so easy to use and keeps track of everything in the office! I use it for scheduling and invoicing!
Pros
Software is very easy to use. Keeps track of everything in the office from scheduling to invoices. We can schedule Telehealth visits
Cons
Nothing! I love the software! Is so easy to use and everyone in the office loves it!
- Industry: Management Consulting
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Medesk review
Reviewed on 2024/09/13
Overall this is a good software. It has the major features needed, customer service support...
Overall this is a good software. It has the major features needed, customer service support response time can be lengthty.
Pros
Secure EHR, scheduling, online appointment booking, telemedicine, payment for services, prescribing AND reporting analytic all in one place! Makes my daily work life easier and my patients also have records and payments at their fingertips!
Cons
Seems to have less customization than similar programs.
- Industry: Cosmetics
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Unprofessional company
Reviewed on 2019/09/25
Terible experience .I lost one month talking to the company and felt that I am asking them for a...
Terible experience .I lost one month talking to the company and felt that I am asking them for a favour until I lost my patient and cansal my direct debit for the Medesk
I have also ask for refund of the first monthly pay as I never managed to use the softwere and still no refund given
Medesk has just took the money and no any customer services support,I was not given access to ther product and services for 1 months
Pros
I was not given access to the softwere for 1 months customer support team were to busy to deal with my Company request
After 1 months I managed to log in from my phone only.When I log in all the consnt forms were not in the system
I did not like this Company but had to rate one star in order to do the review
Cons
I was not given a chance to use the soft where
Response from Medesk
We are very sorry that you felt unable to use our platform. Our customer support team tried to contact you on multiple occasions to provide support, including several offers of a free visit to your clinic to help you. Unfortunately, you chose not to accept. If you would like to take advantage of our in-person support, we would be happy to try again and give you free access to Medesk for 2 weeks so that you can truly appreciate all the features of the system.
Medesk FAQs
Below are some frequently asked questions for Medesk.Q. What type of pricing plans does Medesk offer?
Medesk offers the following pricing plans:
- Starting from: £19.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Unlimited users. Price per appointment and additional module.
Q. Who are the typical users of Medesk?
Medesk has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500
Q. What languages does Medesk support?
Medesk supports the following languages:
English, Russian, Spanish
Q. Does Medesk support mobile devices?
Medesk supports the following devices:
Q. What other apps does Medesk integrate with?
Medesk integrates with the following applications:
Google Calendar, PayU, RIPS, SMS.to, Stripe, Xero
Q. What level of support does Medesk offer?
Medesk offers the following support options:
Email/Help Desk, Phone Support, 24/7 (Live rep), Chat
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