Medesk

Occupational health software for the healthcare sector

About Medesk

Medesk is a medical practice management software designed to help independent surgeons, pediatricians, ophthalmologists, and other businesses in the healthcare sector manage processes across online appointment reservations, patients, and electronic health records. Administrators can automatically send appointment reminders to patients via texts and emails and follow-up visits on a unified interface.

The platform enables medical professionals to record medical history, analyze patients’ progress, create and upload documents or forms, and manage invoicing. Medesk allows practitioners to generate reports and gain insights into feedback on service quality, finances, sales, and marketing operations. Businesses can also utilize color-coded labels and tags for various clinical purposes, schedule reminders, prioritize tasks, process payments, and conduct video consultations.

Medesk offers customizable templates, letting teams create prescriptions, referral letters, history sheets, and consent forms. Managers can also configure role-based access permissions among staff members and secure customers’ data in accordance with General Data Protection Regulation (GDPR) compliance standards.


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Not sure about Medesk? Compare with a popular alternative

Medesk

4,6 (100)
VS.
Highly reviewed

Starting Price

£19,00
month
US$19,00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

120
57

Integrations

8
No integrations found

Ease of Use

4,4 (100)
4,7 (174)

Value for Money

4,6 (100)
4,8 (174)

Customer Service

4,7 (100)
4,9 (174)
Green rating bars show the winning product based on the average rating and number of reviews.

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Reviews

Overall rating

4,6 /5
(100)
Value for Money
4,6/5
Features
4,5/5
Ease of Use
4,4/5
Customer Support
4,7/5

Already have Medesk?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 100
Robert
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent product

Reviewed on 2020/12/17

Pros

I love the fact that this is cloud based and so you can access it from anywhere and don't have to worry about backing up, etc. It is also very reasonably priced and yet it is very powerful software that is always adding features and listening to their users' feedback with regard to what new features to add. I have to say their customer support is second to none as well. They respond so quickly and get any problems sorted almost instantly. Very happy with this software.

Cons

They are always adding features and do listen to their users' ideas, but it remains a bugbear that they don't have the facility to do postcode lookups. You can get around this by installing an extension in your browser, but virtually all their competitors have this functionality built into the software.

Alternatives Considered

Semble
Thomas
Overall rating
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Review Medesk

Reviewed on 2021/08/20

Generally excellent - we have high clinical and medical standards and includes keeping good safe...

Generally excellent - we have high clinical and medical standards and includes keeping good safe records

Pros

Web based
Can sore documents and photos
Can have an organised template upon which notes can be written
Good templates
Excellent for contaxting GP practices to update them on our activities and request input

Cons

1/ Medical Hx is not on one page that can be scrolled down
2/ Meds can be stored on a medications list page
3/ Problems and or diagnosis list page
4/ additional functionality has additional cost - some times this is OK, but not always eg text service integration

Dessislava
Overall rating
  • Industry: Cosmetics
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Unprofessional company

Reviewed on 2019/09/25

Terible experience .I lost one month talking to the company and felt that I am asking them for a...

Terible experience .I lost one month talking to the company and felt that I am asking them for a favour until I lost my patient and cansal my direct debit for the Medesk
I have also ask for refund of the first monthly pay as I never managed to use the softwere and still no refund given
Medesk has just took the money and no any customer services support,I was not given access to ther product and services for 1 months

Pros

I was not given access to the softwere for 1 months customer support team were to busy to deal with my Company request
After 1 months I managed to log in from my phone only.When I log in all the consnt forms were not in the system
I did not like this Company but had to rate one star in order to do the review

Cons

I was not given a chance to use the soft where

Response from Medesk

We are very sorry that you felt unable to use our platform. Our customer support team tried to contact you on multiple occasions to provide support, including several offers of a free visit to your clinic to help you. Unfortunately, you chose not to accept. If you would like to take advantage of our in-person support, we would be happy to try again and give you free access to Medesk for 2 weeks so that you can truly appreciate all the features of the system.

Evelina
Overall rating
  • Industry: Mental Health Care
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

My own experience

Reviewed on 2021/06/11

On first days it scared me, but after 1 week working, my life get easier. Simple to use, quickly...

On first days it scared me, but after 1 week working, my life get easier. Simple to use, quickly can find information, software is user friendly. Overall - very good experience.

Pros

Quickly to learn, easy to use. For our small company this is the best solution for now.

Cons

We had some troubles with additing contract, we need to have it on profile once, but still I have this issue.
Also it was a little bit difficult with invoices, but after support, now is quick :)
We need more report, a little bit difficult to create for simple user as me.

Rachel
Overall rating
  • Industry: Mental Health Care
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great software for practice management

Reviewed on 2021/06/17

it has been great for our operations and the reporting is much more accurate than our previous...

it has been great for our operations and the reporting is much more accurate than our previous processes.

Pros

Very user-friendly. Has streamlined the way our organisation operates and processes are now much quicker

Cons

Only a few minor details such as a quicker way to book in several appointments at once and receiving email alerts for tasks

Response from Medesk

Thank you very much for sharing your experience! It really motivates and pushes us to create new features, and we hope to add the multiple/bulk appointment booking option in the near future.

Showing 5 reviews of 100 Read all reviews

Medesk FAQs

Below are some frequently asked questions for Medesk.

Medesk offers the following pricing plans:

  • Starting from: £19,00/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Unlimited users. Price per appointment and additional module.

Medesk has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500

Medesk supports the following languages:

English, Russian, Spanish

Medesk supports the following devices:

Medesk integrates with the following applications:

Google Calendar, PayU, RIPS, SMS.to, Stripe, WhatsApp API, Xero, iCalendar

Medesk offers the following support options:

Email/Help Desk, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Medesk.