About SugarSync

SugarSync isn’t merely a back-up solution; you can sync all your files such as Microsoft Office documents and media to all your computers and web-enabled mobile phones, instantly. Store and back-up your files in our secure servers and access them from any web browser, anywhere, anytime. You can also share these files with your colleagues.

SugarSync is your own Personal Cloud for file sync and online backup for all your devices including PC, Mac, iPhone, iPad, Android, BlackBerry, and more!

Pricing starting from:

US$4,99/month

  • Free Trial
  • Free Version
  • Subscription

Devices

Business size

S M L

Markets

Australia, Canada, China, United Kingdom, India, United States

Supported Languages

Chinese, Dutch, English, Spanish, Traditional Chinese

Pricing starting from:

US$4,99/month

  • Free Trial
  • Free Version
  • Subscription

Images

View 2 more
SugarSync screenshot:

Features

Total features of SugarSync: 13

  • API
  • Access Controls/Permissions
  • Automatic Backup
  • Cloud Backup
  • Collaboration Tools
  • Document Management
  • Drag & Drop
  • Encryption
  • Real Time Synchronization
  • Remote Access/Control
  • Search/Filter
  • Secure Data Storage
  • Web Access / Restoration

Alternatives

Dropbox Business

4,5
#1 Alternative to SugarSync
Dropbox Business is an off-site server for file syncing, storage and sharing which allows teams of all sizes to save...

Google Drive

4,8
#2 Alternative to SugarSync
Google Drive is a cloud storage and backup platform to access files, docs, photos & more, store them in a safe place,...

Livedrive

4,5
#3 Alternative to SugarSync
Livedrive offers unlimited storage space, simple one click backup, and the ability to access files from anywhere -...

Samepage

4,8
#4 Alternative to SugarSync
Samepage is award-winning collaboration & project management software. Progress is shown in real time and helps teams...

Reviews

Overall rating

4,2 /5
(45)
Value for Money
3,7/5
Features
4,2/5
Ease of Use
4,3/5
Customer Support
4/5

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Showing 5 reviews of 45
Jenna I.
Overall rating
  • Industry: Computer Software
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Great file sharing solution

Reviewed on 2018/12/08

Overall, this is a wonderful solution for SMBs to efficiently share files without investing in a...

Overall, this is a wonderful solution for SMBs to efficiently share files without investing in a complicated enterprise solution that requires IT setup and maintenance.

Pros

The best thing about this software is that I can download the shared folder and sync locally so I don't HAVE to use the web app if I don't want to. I can drag and drop files and sub folders on my desktop and still sync with the cloud.

Cons

One team member in particular can't delete anything, files and folders she deletes keeps reappearing. We think this is because the version we have is older and not supported anymore, honestly. We have it as a legacy and they don't sell it anymore. I don't believe the newer versions have this issue.

Rebecca T.
Overall rating
  • Industry: Utilities
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Easy to use with comparable price point

Reviewed on 2021/01/04

Pros

App was easy to use and teach employees to use, implementation was smooth transition from previous app. Integration with other apps worked better than other apps used by company.

Cons

Pricing for small business use is a bit too high.

Verified Reviewer
Overall rating
  • Industry: Internet
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

This Software Has Stopped Working with the Latest MacOS

Reviewed on 2019/10/14

It had served me well for a long time, although things always seemed a little on the verge of...

It had served me well for a long time, although things always seemed a little on the verge of breaking down. Usually it didn't. Now it doesn't work at all. The customer support team are trying and are nice, but they are just being fed lines from their developers and can't offer any information about when an update will be available. What they are relaying indicates that the problem was on the verge of being fixed, but that line has continued to be served up.

Pros

I liked that you can select the folders that you want to sync, back when the software used to work. It used to be a decent product and serve a role in the syncing world that other software didn't.

Cons

It occasionally would get buggy and there would be a need a few times a year to get on the phone with customer service and resolve new issues. But most of all, it is completely useless to me now because it no longer works with the latest MacOS. Mac pushes their users to update frequently to the latest, safest OS. There is no way anyone should not upgrade because they want to keep using SugarSync.

Verified Reviewer
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

SugarSync offers the folder specific syncing that very few others do.

Reviewed on 2018/07/13

Pros

Pretty much what it claims to do is what I like best about it. It's like being asked "What do you like best about a back scratcher?" It scratches my back! This software syncs my files and it does do allowing me to select the folders I want, which allows me to keep my computers set up in the folder structure that I want. (Most others, like Dropbox, which I also like and use, but for different reasons , make you use their folder.)

Cons

Once in a while there is a hiccup and the sync stops working properly for a certain folder. That can be a little nerve wracking to fix, but for the most part, it's a time saver. I also don't like that they went from freemium to pay only at one point; it's not that it wasn't worth it, but it always feels a little sneaky when you become reliant on something and then you're almost "forced" to keep going with it.

Verified Reviewer
Overall rating
  • Industry: Professional Training & Coaching
  • Company size: 2-10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 7.0 /10

Great features to sync and backup files in the cloud

Reviewed on 2019/11/26

Overall, I love using this software to back up and share my files with others. It was easy to use...

Overall, I love using this software to back up and share my files with others. It was easy to use and has features that other competitors didn't have.

Pros

Sugarsync is easy to use and configure so it's accessible on all devices. Love how you can choose specific folders to sync and backup.

Cons

Over the years the price of the plans have gone up compare to other competitors like Dropbox and Google Drive.

Showing 5 reviews of 45 Read all reviews

SugarSync FAQs

Below are some frequently asked questions for SugarSync.

SugarSync offers the following pricing plans:

  • Starting from: US$4,99/month
  • Pricing model: Free, Subscription
  • Free Trial: Available

From 30 GB at $4.99 / Month to 250 GB at $24.99 / Month

We do not have any information about SugarSync features

SugarSync has the following typical customers:

Self Employed, 2-10, 11-50, 51-200

SugarSync supports the following languages:

Chinese, Dutch, English, Spanish, Traditional Chinese

SugarSync supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations SugarSync has

We do not have any information about what support options SugarSync has

Related categories

See all software categories found for SugarSync.