Gymcatch

4.9 (218)
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Management software for the fitness and wellness industry

About Gymcatch

Gymcatch enables fitness business owners to save time, increase revenue, and give great service to customers. The platform enables organizations to plan and manage sessions, automate bookings, design and sell packages, and embed booking capabilities into business websites.

Gymcatch has everything you need to manage your fitness business including scheduling, membership management, reporting, payments, waitlists, discount codes, website integrations, mobile apps, and lots more.


Key benefits of Gymcatch

• Save time on your business administration
• Increase revenue
• Give an exceptional finding, booking, and managing experience to your customers


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Gymcatch Software - Gymcatch iOS and Android
Gymcatch Software - Gymcatch web and mobile
Gymcatch Software - Gymcatch iPad
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Gymcatch Software - Gymcatch iOS and Android
Gymcatch Software - Gymcatch web and mobile
Gymcatch Software - Gymcatch iPad

Not sure about Gymcatch? Compare with a popular alternative

Gymcatch

4.9 (218)
VS.

Starting Price

US$10.00
month
US$120.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

105
61

Integrations

No integrations found
2

Ease of Use

4.7 (218)
4.3 (30)

Value for Money

4.9 (218)
4.4 (30)

Customer Service

4.9 (218)
4.4 (30)
Green rating bars show the winning product based on the average rating and number of reviews.

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Reviews

Overall rating

4.9 /5
(218)
Value for Money
4.9/5
Features
4.7/5
Ease of Use
4.7/5
Customer Support
4.9/5

Already have Gymcatch?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 218
Desmond
Desmond
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Gymcatch is Great

Reviewed on 2022/03/04

I have found using Gym-catch to be easy and great support with video tutorials It is now allowing...

I have found using Gym-catch to be easy and great support with video tutorials It is now allowing me to grow my business in different avenues I am delighted I found Gym-catch

Pros

Gym-catch is helping me find new revenue streams clients are booking in advance and I am now able to sell my online videos through the app which has given me a bigger market

Cons

Clients don,t get Text reminders of sessions or if they are on a wait list I think this would be a good feature to add on

Alternatives Considered

LegitFit

Reasons for Choosing Gymcatch

Appointfix was pretty good but services were limited and it did not help me grow the business

Switched From

Goldie

Reasons for Switching to Gymcatch

It was less expensive and I think I can do more with Gym-catch to help me grow the Business

Response from Gymcatch

Thank you very much for taking the time to write a review Desmond, it's very much appreciated!

Delighted to hear the software is allowing you to increase your market and that our support videos have been a such a great help!

Many thanks again,
Ollie
Director & Founder

Tea
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Gymcatch, my assistant

Reviewed on 2024/11/27

Gymcatch has helped my buissiness a lot! My pilates studio is basically a "one woman show" but with...

Gymcatch has helped my buissiness a lot! My pilates studio is basically a "one woman show" but with gymcatch I feel like I have an assistant.

Pros

It is simple, for both clients and admin, but also offerrs a lot of possibilities and variations in designing it for everything my buissines needs.

Cons

Sometimes it is slow as if there is a bug but there is none. That can be a bit confusing, still everything works. And it woul be better if messages could be larger an possibility of pasting a link would be great.

Response from Gymcatch

Hi Tea,

Thanks for taking the time to write a review, we really do appreciate it.

Fab to hear that the system has been simple for you and your customers to pick up and that the setting have given you the flexibility to adapt as your business needs have evolved. We'll certainly look to see where we can make improvements to our internal messaging feature in future!

Many thanks again,
The Gymcatch Team

Hazel
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Tried this software for a couple of years

Reviewed on 2022/12/05

This software did not suit my business. Customers sighed a sigh of relief when I ditched it.

This software did not suit my business. Customers sighed a sigh of relief when I ditched it.

Pros

It was cheap. The support initially was useful. It allowed class swaps which at the time my existing software didn’t.

Cons

I swapped to different software after a few years as I got complaints on a weekly basis about gymcatch. I spent time with the team at gymcatch going through my account to see if there was a way to simplify, or if I’d made a mistake setting things up, but Gymcatch said I had everything set up the way it should be. It caused me constant weekly problems and was a time suck, and I realised I was losing new trade; new customers gave up trying to book with Gymcatch. In general, my customers disliked Gymcatch and moving software has been a great decision for the business. Within 3 months of leaving Gymcatch and moving to TeamUp, all the spaces in my classes are now filled, so taking the risk of a more expensive software has paid for itself several times over already. Unless you have a very small and simple business, I would suggest steering clear of Gymcatch. I think trying to save money with cheap software cost me money in the long term.

Response from Gymcatch

Thank you for taking the time to write a review Hazel, it is appreciated even though I'm sorry to read your experience wasn't what we'd expect. I'm disappointed we weren't able to resolve this for you.

Having reviewed what correspondence was raised (especially given timings), it looks as if the use of the Private Access facility (gating who can see sessions to book), was likely the issue and one that either through configuration or communication to you we could / should have resolved. I will further review the tickets with the team to ensure learnings are taken.

Please do feel free to email me directly should you wish to discuss further. We greatly value all feedback and would obviously love to see if we could be of any help in the future should your needs change.

Many thanks again,
Ollie
Director & Founder

Kate
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

GymCatch review

Reviewed on 2024/09/30

Fantastic, would highly recommend and most definitely use again in future.

Fantastic, would highly recommend and most definitely use again in future.

Pros

Easy to use and set up, great tech support. All my class-goers and clients found it straightforward and easy to use too. Takes the stress out of bookings, great with all the different bolt-on features too.

Cons

I don’t have any negative comments to say about the app.

Response from Gymcatch

Hi Kate,

Thank you for taking the time to leave us a review, we genuinely appreciate it.

Great to hear that the system has been easy to use for both yourself and your customers, as well as our support team being on hand to help with any issues.

Many thanks again,
The Gymcatch Team

Laurie
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Excellent Fitness Studio app

Reviewed on 2024/06/12

Great experience with this app from conception of my business throughout its growth.

Great experience with this app from conception of my business throughout its growth.

Pros

Easy to set up with help from professional team. User friendly once up and running....

Cons

I didn't experience any particular cons but some of the set up features could be slightly improved

Response from Gymcatch

Thank you for writing us a review, Laurie, we truly appreciate you taking the time out to do so.

Fantastic to hear that you have found the system user friendly and our support team were a great help for you. We have released increased support for new business over the last 12-18 months (with more to come) but if you did have any specific feedback on this please do email us at [email protected].

Many thanks again,
The Gymcatch Team

Showing 5 reviews of 218 Read all reviews

Gymcatch FAQs

Below are some frequently asked questions for Gymcatch.

Gymcatch offers the following pricing plans:

  • Starting from: US$10.00/month
  • Pricing model: Subscription
  • Free Trial: Available

Gymcatch has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Gymcatch supports the following languages:

English

Gymcatch supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations Gymcatch has

Gymcatch offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Chat

Related categories

See all software categories found for Gymcatch.