About Gymcatch
Gymcatch enables fitness business owners to save time, increase revenue, and give great service to customers. The platform enables organizations to plan and manage sessions, automate bookings, design and sell packages, and embed booking capabilities into business websites.
Gymcatch has everything you need to manage your fitness business including scheduling, membership management, reporting, payments, waitlists, discount codes, website integrations, mobile apps, and lots more.
Pricing starting from:
£10,00/month
- Free Trial
- Subscription
Key benefits of Gymcatch
• Save time on your business administration
• Increase revenue
• Give an exceptional finding, booking, and managing experience to your customers
Devices
Business size
Pricing starting from:
£10,00/month
- Free Trial
- Subscription
Images
Features
Total features of Gymcatch: 113
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Applications Management
- Appointment Management
- Appointment Scheduling
- Attendance Management
- Attendance Tracking
- Automated Scheduling
- Availability Indicator
- Availability Management
- Billing & Invoicing
- Booking Management
- Calendar Management
- Calendar Sync
- Capacity Management
- Check-in/Check-out
- Class Management
- Class Scheduling
- Client Database
- Client Management
- Client Portal
- Client Profiles
- Committee Management
- Communication Management
- Confirmation/Reminders
- Contact Database
- Contract/License Management
- Credit Card Management
- Credit Card Processing
- Customer Accounts
- Customer Database
- Customer History
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Discount Management
- Dues Management
- Electronic Payments
- Email Invitations & Reminders
- Email Management
- Email Marketing
- Email Templates
- Employee Management
- Employee Scheduling
- Enrollments/Onboarding
- Event Calendar
- Event Management
- Event Scheduling
- Facility Scheduling
- File Sharing
- For Martial Arts
- Group Scheduling
- In-person Trainer
- Instructor Management
- Inventory Management
- Invoice Management
- Marketing Automation
- Member Accounts
- Member Communication
- Member Database
- Member Directory
- Member Management
- Member Portal
- Member Types
- Membership Management
- Membership Renewals
- Mobile Access
- Mobile Alerts
- Mobile App
- Multi-Location
- Online Booking
- Online Payments
- Online Registration
- Online Trainer
- Payment Processing
- Point of Sale (POS)
- Promotions Management
- Real Time Data
- Real Time Notifications
- Real Time Reporting
- Real-time Scheduling
- Real-time Updates
- Recurring Appointments
- Recurring/Subscription Billing
- Registration Management
- Reminders
- Reporting & Statistics
- Reservations Management
- Resource Scheduling
- Room Booking
- Scheduling
- Secure Login
- Self Check-in/Check-out
- Self Service Portal
- Social Media Integration
- Staff Management
- Student Management
- Team Management
- Template Management
- Third Party Integrations
- Timesheet Management
- Transaction History
- Visitor Management
- Wait List Management
- Website Integration
- Website Management
- eCommerce Management
Alternatives
Vagaro
WellnessLiving
bsport
Upper Hand
Reviews
Already have Gymcatch?
Software buyers need your help! Product reviews help the rest of us make great decisions.
Write a Review!- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Nothing but praise for Gymcatch
Reviewed on 2021/04/30
Pros
From a business perspective it's incredibly easy to set up (with comprehensive guides and support available if needed), has adaptability / flexibility with 'Bolt-Ons' and makes tracking bookings and attendees a doddle.
From an end user perspective I've had feedback saying it's very user-friendly due to it's straight-forward, easy to navigate app.
Cons
I can't personally say that I have come across any cons, it's made my life a lot easier. If I've felt something wasn't quite right I've contacted support who have pretty much instantly either pointed me in the right direction or noted my query / issue.
Response from Gymcatch
Thank you for taking the time to write a review Helen, we really appreciate you taking the time. We're so pleased that Gymcatch has helped your business, especially during the pandemic which we know added a lot of unwanted complexity for many.
Many thanks again,
Ollie
Director and Founder
- Industry: Sports
- Company size: Self Employed
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A great product and service
Reviewed on 2021/02/04
I have had such a great experience with Gymcatch. The chat service has always come back to me...
I have had such a great experience with Gymcatch. The chat service has always come back to me quickly with solutions to my problems (usually, my user error or misunderstanding).
Pros
This has revolutionized how I run my business and has freed up so much of my time to concentrate on what I love to do - teach Pilates.
All the admin of the booking and managing of my classes is done via Gymcatch and I am so grateful for the support that they offer both me and my clients.
I am able to cancel classes quickly and notify clients with just one message to them all. This has been such a godsend during Covid when I have had to close classes at short notice.
Cons
The only feature that was missing was the ability to extend class bundles end dates. Gymcatch have however acted quickly and this is now a feature which is really useful when we don't know when we will be able to open classes again. I don't want my client's to lose the money that they have paid for classes.
Response from Gymcatch
Thank you very much for writing a review Carol, we really appreciate you taking the time. Thank you too for ongoing feedback - it's very valuable and we will endeavour to respond promptly to ever changing needs in the current climate.
With thanks again,
Ollie
Director & Founder
- Industry: Health, Wellness & Fitness
- Company size: 2-10 Employees
- Used Daily for Free Trial
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
GymCatch - easy & efficient to use
Reviewed on 2021/02/03
Easy booking, less hassle when it comes to communicating, time saver!
Easy booking, less hassle when it comes to communicating, time saver!
Pros
Gymcatch has all the features that I need for bookings for my fitness classes. The zoom integration is key and i like the auto-refund options. My customers are finding it easy to use & straightforward to book classes. The internal message system is great and my customers like that it integrates with your calender.
Having the catch up link avaialble through the booking link is such a time saver!
Cons
For customers to be able to see our full timetable when searching for classes, rather than a restricted view of only the week ahead would be much better.
Response from Gymcatch
Thank you very much for your review Carla, it's really appreciated and delighted this is meeting your needs. Also pleased to update that in our upcoming release we will be extending the default week to a month timeframe for the class list view returns.
Many thanks again,
Ollie
Director & Founder
- Industry: Professional Training & Coaching
- Company size: Self Employed
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The best app for my business!
Reviewed on 2021/02/06
I honestly wouldn't use another app for my business. It's everything that a business needs and...
I honestly wouldn't use another app for my business. It's everything that a business needs and allows me to look more professional in an industry that is quickly becoming oversaturated. I can't recommend this app enough and the customer service I've received from day one has been nothing short of excellent. It's pushed my business to stand out from so many others while still allowing me time to spend with clients. I really didn't want an app that was too time consuming and would lead me to neglect my clients and take away that personal experience by constantly having to update or rework an app.
Pros
What I like most about this software is that it's easy to use. It's free for my clients to download, easy for them to book, pay and cancel all in one place. Easy for me to schedule classes ahead of time (months if needed). I have the option to turn on or off extra bolt on's, which is very handy and one that covers my business well. I can easily make a class an online class with zoom by tapping a button and it arranges links, ID's, passwords ect, making it easier on me and less time consuming. It also works very well with Stripe, the app that handles all of the payments. One of the best features I find that this app has is the option to refund a client with a class pass rather than actually removing money from my account, a win win in my opinion.
Cons
I suppose the only negative I have with the software is how many Zoom meetings I can make. Nothing really to do with Gymcatch as it's a Zoom problem but sometimes when making online classes it won't pre-set them as I'd have gone over my 100 class limit for that day meaning I've to wait until the following day and trying to figure out what classes didn't set itself up.
Response from Gymcatch
Thank you very much for taking the time to write this comprehensive review Geraldine. We're genuinely delighted Gymcatch works so well for you. Thank you too for the Zoom feedback! In relation to that one limit we'll continue to work with Zoom in the hope they relax that daily limit.
Many thanks again,
Ollie
Director & Founder
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to set up, easy for my customers to book through and outstanding customer service
Reviewed on 2021/02/15
Overall experience has been great. It's saved me tons of time and effort and the same goes for my...
Overall experience has been great. It's saved me tons of time and effort and the same goes for my clients too. It's a brilliant app.
Pros
How easy it is for me to use and for my customers too. I've had such positive feedback about them being able to book classes on their phone and it's saved me so much time taking books and payments. It's a lot more intuitive than other booking systems I've tried for yoga classes. And the customer service is superb - there's a real personal touch and they're so quick to help. It's lovely having conversations with real people and no robots!
Cons
The brilliant thing is that if there's anything I would find useful, I message Gymcatch and they take it on board for future releases of the app.
Response from Gymcatch
Thank you very much for taking the time to write a review Rachael, the team and I really appreciate the feedback! We're delighted you've found things so easy and had a positive experience with the support team.
Many thanks again,
Ollie
Director & Founder
Gymcatch FAQs
Below are some frequently asked questions for Gymcatch.Q. What type of pricing plans does Gymcatch offer?
Gymcatch offers the following pricing plans:
- Starting from: £10,00/month
- Pricing model: Subscription
- Free Trial: Available
Q. What are the main features of Gymcatch?
We do not have any information about Gymcatch features
Q. Who are the typical users of Gymcatch?
Gymcatch has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+
Q. What languages does Gymcatch support?
We do not have any information about what languages Gymcatch supports
Q. Does Gymcatch support mobile devices?
Gymcatch supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Gymcatch integrate with?
We do not have any information about what integrations Gymcatch has
Q. What level of support does Gymcatch offer?
Gymcatch offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat
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