GetResponse Overview

What is GetResponse?

Maximize the effectiveness of your campaigns even after they’re complete with GetResponse Email Intelligence designed to make tracking, gauging and analyzing a real pleasure. Make smart decisions within minutes: compare follow-ups, measure site conversions, segment subscribers with one click or view hourly fluctuations.

GetResponse Overview

Pricing

Starting from
US$15,00/month

Pricing options

Free Trial
Subscription
Value for money

Starts at $15.00 monthly for up to 1,000 subscribers and an unlimited amount of emails.


GetResponse Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia
Supported Languages
English

Media

GetResponse Android App
GetResponse iPhone App
GetResponse Android App
GetResponse Android App
GetResponse iPhone App
GetResponse video GetResponse screenshot: GetResponse Android App GetResponse screenshot: GetResponse iPhone App GetResponse screenshot: GetResponse Android App GetResponse screenshot: GetResponse Android App GetResponse screenshot: GetResponse iPhone App GetResponse screenshot: GetResponse screenshot:

GetResponse Reviews

GetResponse Reviews

Overall rating
4,1
/
5
Excellent
126

Very good
62

Average
26

Poor
14

Terrible
14

Value for Money
3,9
Features
4,1
Ease of Use
3,9
Customer Support
4
78% recommended this app
Jacob E.

Best Email Marketing Software for Affiliate Marketers

If you’re an affiliate marketer and want to get started on your email campaigns quickly this is the best software out there. They have super easy set up and their automations are easy to build. They’re of course seamlessly integrated with all the other known Lead capture tools as well.


Verified Reviewer

GetResponse is a solid alternative to MailChimp

Overall, our experience with GetResponse has been very positive. It is critical to segment your marketing tools from your back-end dependencies (MailChimp owns Mandrill!!!) and GetResponse has helped us succeed on that front without negatively impacting the end-user experience.


Aris G.

GetResponse is the leader for Email Marketing

We are mostly using GetResponse as an email marketing platform, email automation software and autoresponder. We are using less time with emails and focus on our products and services.


Verified Reviewer

THE SERVICE IS SIMPLY UNRELIABLE

5. Landing pages don't work on Internet Explorer and it takes 3 to 5 seconds to load them on Google Chrome (for one second you can see a landing page with original ugly fonts which is one of the software bugs I guess)

6. During our first meeting I specifically asked [SENSITIVE CONTENT HIDDEN] if customization is available for registration pages. She said yes. Later we found out that we can only use GetResponse registration form and cannot add custom fields to it. It was very important for us since we hoped to acquire more information about our attendees and use our own branding. She gave us misleading information. We had to create registration form by using landing pages which significantly reduced automation of the webinar (we had to set up reminders and thank you pages by ourselves) and eliminated calendar reminders for our webinars which significantly reduced our attendance rate.

7. There is a limit of 3 speakers.

8. You cannot prepare webinar room in advance. Each time during rehearsals we had to upload all materials (PPT, videos, polls etc.) 1 hour before the webinar which was quite inconvenient.

9. Our colleagues from China couldn't enter the webinar room, load the pages or had terrible connection during the webinar.


Nick R.

This software is not bad.

Besides the server issue, the software is very useful. The training is also excellent to help improve your marketing.


Jacob E.
Industry: Media Production
Company size: 11-50 Employees

Best Email Marketing Software for Affiliate Marketers

Used Other for 6-12 months
Reviewed on 2020/03/03
Review Source: Capterra

If you’re an affiliate marketer and want to get started on your email campaigns quickly this is the best software out there. They have super easy set up and their automations are easy to build. They’re of course seamlessly integrated with all the other known Lead capture tools as well.

Pros

- Super easy set up
- They allow affiliate marketers to use their software for emailing relatively cold leads. Big win!
- Great customer service
- Decent affiliate program
- Relatively is expensive for many contacts

Cons

- There was no free option
- It doesn’t let you open multiple tabs of same instance for easy copying and pasting
-

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Verified Reviewer
Industry: Leisure, Travel & Tourism
Company size: 11-50 Employees

GetResponse is a solid alternative to MailChimp

Used Weekly for 2+ years
Reviewed on 2019/12/03
Review Source: Capterra

Overall, our experience with GetResponse has been very positive. It is critical to segment your marketing tools from your back-end dependencies (MailChimp owns Mandrill!!!) and GetResponse has helped us succeed on that front without negatively impacting the end-user experience.

Pros

GetResponse is a quality platform that has been very reliable with the design and delivery of our marketing emails. I really like the way that the emails look when they are delivered, and the level of control that you have over this within the platform. I don't think the User Interface is quite as intuitive as MailChimp, but the quality is just as good, the prices are more competitive, and the customer service is great. Any time I have a question, I can get a member of the GetResponse team in Live Chat to navigate me through it.

Cons

The ability to analyze data is severely lacking in GetResponse. MailChimp allowed exports of all email campaign data into Excel so you can manipulate and analyze data as needed, but for whatever reason, GetResponse doesn't do this. It is a very significant shortcoming (which I have also addressed directly with their support team).

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Aris G.
Industry: Consumer Services
Company size: 2-10 Employees

GetResponse is the leader for Email Marketing

Used Monthly for 6-12 months
Reviewed on 2021/01/11
Review Source: Capterra

We are mostly using GetResponse as an email marketing platform, email automation software and autoresponder. We are using less time with emails and focus on our products and services.

Pros

We are taking advantage of the embedded Facebook Ads feature where we can manage our campaigns within GetResponse and merge our statistics and metrics. Their prices are very friendly and you definitely can afford the suggested plans. The email automation workflow is priceless, you can visually design each step of your campaign. They also have ready templates for funnels, email marketing and an app called Social Ads Creator that helps you generate material for social media ads.

Cons

The editor is breaking some changes on the content when switching from Mobile to Desktop or vice versa. If I change some content so that it can fit on the proper screen it changes the content on Desktop too, breaking some of the content totally. The best approach we came up is design the Mobile view first and then proceed to the Desktop view.

Response from GetResponse

Hi Aris! Thank you for taking the time to leave such a thorough review of GetResponse. We greatly appreciate! -Taylor

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Verified Reviewer
Industry: Electrical/Electronic Manufacturing
Company size: 5 001-10 000 Employees

THE SERVICE IS SIMPLY UNRELIABLE

Used Daily for 1-5 months
Reviewed on 2020/10/23
Review Source: Capterra

5. Landing pages don't work on Internet Explorer and it takes 3 to 5 seconds to load them on Google Chrome (for one second you can see a landing page with original ugly fonts which is one of the software bugs I guess)

6. During our first meeting I specifically asked [SENSITIVE CONTENT HIDDEN] if customization is available for registration pages. She said yes. Later we found out that we can only use GetResponse registration form and cannot add custom fields to it. It was very important for us since we hoped to acquire more information about our attendees and use our own branding. She gave us misleading information. We had to create registration form by using landing pages which significantly reduced automation of the webinar (we had to set up reminders and thank you pages by ourselves) and eliminated calendar reminders for our webinars which significantly reduced our attendance rate.

7. There is a limit of 3 speakers.

8. You cannot prepare webinar room in advance. Each time during rehearsals we had to upload all materials (PPT, videos, polls etc.) 1 hour before the webinar which was quite inconvenient.

9. Our colleagues from China couldn't enter the webinar room, load the pages or had terrible connection during the webinar.

Pros

Nice e-mail marketing tools and wide choice of templates.

Cons

We purchased MAX account for 3 months.

1. During our first meeting sales representative [SENSITIVE CONTENT HIDDEN] "forgot" to mention that the minimum contract period is 3 months not 1 month as we initially planned to use MAX account for only 1 month. She dropped this information on us during our second meeting and we had to go with 3-months contract because of the schedule.

2. After we signed the contract, [SENSITIVE CONTENT HIDDEN] never ever again responded to my e-mails (I sent her multiple e-mails with important questions regarding the payment conditions).

3. We signed the contract in the end of August and informed our Account manager that the payment will be made within 2 to 3 weeks (which is a standard amount of time for large organizations). We hoped to start working on the platform immediately but our Account manager didn't want to move to the next step without seeing the receipt. The response time from him was 2 to 3 days despite on the fact that we are in the same time zone and some features were unavailable to us until the payment was made. We end up paying for 3 weeks (end of August - mid of September) during which we couldn't even use the platform at its full potential.

4. Be ready that Getresponse (Clickmeeting) webinars simply won't work on multiple browsers including Internet Explorer, Edge and some Chinese browsers. Our attendees also had connection problems when using iOS Safari browsers and Firefox. (By the way System Requirements on their website state completely different information)

Response from GetResponse

Hi there. I do apologize that you had these experiences with GetResponse. If you would like me to look into this further for you, please email me at [email protected] -Taylor

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Nick R.
Industry: Real Estate
Company size: 2-10 Employees

This software is not bad.

Used Monthly for 2+ years
Reviewed on 2019/08/15
Review Source: Capterra

Besides the server issue, the software is very useful. The training is also excellent to help improve your marketing.

Pros

It gives you great templates and products. The analytics are very helpful for tracking your results.

Cons

Using for email marketing, we had issues with our open rates getting reduced by 50% or more without change in our usage. After numerous communication with the company, we found out they moved us to a "bad" server/IP address which triggered the recipient inbox spam filters. After several months, the problem was resolved with open rates bouncing back up. They denied being the cause but we have the proof.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

User recommendation
8,1/10
Based on 242 user ratings
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GetResponse Pricing

GetResponse Pricing

Starting from
US$15,00/month
Free Trial
Subscription
Value for money

Starts at $15.00 monthly for up to 1,000 subscribers and an unlimited amount of emails.

Starts at $15.00 monthly for up to 1,000 subscribers and an unlimited amount of emails.

Value for Money
3,9/5
Based on 242 user ratings
Compare value for money rating with alternatives
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GetResponse Features

GetResponse Features

A/B Testing
API
Activity Dashboard
Automatic Notifications
Campaign Analysis
Campaign Management
Campaign Segmentation
Content Management
Customizable Branding
Customizable Templates
Data Import/Export
Drag & Drop Interface
Engagement Analytics
Monitoring
Multi-Channel Marketing
Real Time Analytics
Reporting & Statistics
Social Media Integration
Template Management
Third Party Integration
Features
4,1/5
Based on 242 user ratings
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Categories

Additional information for GetResponse

Additional information for GetResponse

Key features of GetResponse

  • 1000+ iStock photos
  • Automated Single Opt-in Imports
  • Autoresponders 2.0
  • Email and Landing Page A/B Testing
  • Email drag-and-drop Editor
  • Form Builder
  • Forms on the Go
  • Inbox Preview
  • Landing Page Creator
  • List Building Program
  • Real-time Reports
  • Responsive Email Design
  • Responsive Landing Page Design
  • Single Opt-in Automated Imports
  • Social Media Integration
  • State of the Art API
  • Video Email Marketing

Benefits

GetResponse makes all your newsletters look great on all devices, automatically. Computers, smartphones, tablets... you will WOW your audience every time. Best part is, you don't need to do anything. Responsive email design works its magic behind the scenes to get you 42% more results and more sales.

GetResponse FAQs

GetResponse FAQs

Below are some frequently asked questions for GetResponse.

Q. What type of pricing plans does GetResponse offer?

GetResponse offers the following pricing plans:

Starting from: US$15,00/month

Pricing model: Subscription

Free Trial: Available

Starts at $15.00 monthly for up to 1,000 subscribers and an unlimited amount of emails.

Q. What are the main features of GetResponse?

GetResponse offers the following features:

  • 1000+ iStock photos
  • Automated Single Opt-in Imports
  • Autoresponders 2.0
  • Email and Landing Page A/B Testing
  • Email drag-and-drop Editor
  • Form Builder
  • Forms on the Go
  • Inbox Preview
  • Landing Page Creator
  • List Building Program
  • Real-time Reports
  • Responsive Email Design
  • Responsive Landing Page Design
  • Single Opt-in Automated Imports
  • Social Media Integration
  • State of the Art API
  • Video Email Marketing

Q. Who are the typical users of GetResponse?

GetResponse has the following typical customers:

Small Business, Large Enterprises, Public Administrations, Non Profit, Freelancers, Mid Size Business

Q. What languages does GetResponse support?

GetResponse supports the following languages:

English

Q. Does GetResponse support mobile devices?

GetResponse supports the following devices:

Android, iPhone, iPad

Q. What other apps does GetResponse integrate with?

GetResponse integrates with the following applications:

Cyfe, Instapage, LiveAgent, LiveChat, Survicate, Wishpond, Zapier, Zendesk, Zoho CRM, Zoho SalesIQ

Q. What level of support does GetResponse offer?

GetResponse offers the following support options:

FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials