GetResponse Overview

What is GetResponse?

Maximize the effectiveness of your campaigns even after they’re complete with GetResponse Email Intelligence designed to make tracking, gauging and analyzing a real pleasure. Make smart decisions within minutes: compare follow-ups, measure site conversions, segment subscribers with one click or view hourly fluctuations.

GetResponse Overview

Pricing

Starting from
US$15,00/month

Pricing options

Free Trial
Subscription
Value for money

Starts at $15.00 monthly for up to 1,000 subscribers and an unlimited amount of emails.


GetResponse Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia
Supported Languages
English

Media

GetResponse Android App
GetResponse iPhone App
GetResponse Android App
GetResponse Android App
GetResponse iPhone App
GetResponse video GetResponse screenshot: GetResponse Android App GetResponse screenshot: GetResponse iPhone App GetResponse screenshot: GetResponse Android App GetResponse screenshot: GetResponse Android App GetResponse screenshot: GetResponse iPhone App GetResponse screenshot: GetResponse screenshot:

GetResponse Reviews

GetResponse Reviews

Overall rating
4,1
/
5
Excellent
121

Very good
60

Average
25

Poor
13

Terrible
14

Value for Money
4
Features
4,1
Ease of Use
3,9
Customer Support
4,1
78% recommended this app
Jacob E.

Best Email Marketing Software for Affiliate Marketers

If you’re an affiliate marketer and want to get started on your email campaigns quickly this is the best software out there. They have super easy set up and their automations are easy to build. They’re of course seamlessly integrated with all the other known Lead capture tools as well.


Verified Reviewer

GetResponse is a solid alternative to MailChimp

Overall, our experience with GetResponse has been very positive. It is critical to segment your marketing tools from your back-end dependencies (MailChimp owns Mandrill!!!) and GetResponse has helped us succeed on that front without negatively impacting the end-user experience.


Verified Reviewer

Compliance Department Astonishingly Harsh

Get Response compliance department treated us with an inexcusable heaviness:
We'd been using GR for years. Things went well.

It was time to build a new segment. The new emails bumped us to the next $$$ level. So, we used 'pay up front discount' (BIG mistake).

We emailed the new list. Got some negative tics, due to some less than perfect hygiene on our part.

Enter the disciplinarians:.
Get Response compliance offered 1 option: Kill the VAST majority of your emails. Then you can play again.

We'd just paid them $X,000's for an upgrade, & they hits us with the 500 pound hammer.

Imagine a Dr. visit: Dr. finds a questionable spot on a big toe.
Dr. offers one option: "Amputate BOTH legs now."

We asked for grace. GR Compliance response: It's the 500 pound hammer or you're off line.

Only one list triggered this review. We said: "Remove just the 1 list with issues." They would have none of it. GR would not be satisfied until they punished us irreparably.

X,XXX of emails of individuals who are our friends and business contacts - all gone.
(See above note where GR prevented us from exporting OUR emails which WE had put into GR)

Then GR locked out the potential for adding emails back - including the hundreds of perfectly good, very solid, very clean emails we'd added, 1 by 1 - & had not yet even had the opportunity to email yet!!

All the work we'd been doing to add and clean up our lists... GONE.

Leader to leader:
DO NOT do Get Response. Please heed our horror story.


Anuj K.

GetResponse Best Email Marketing Software To Target Business Leeds

We are working in digital agency and we have lot of projects of digital promotion and leads generation. We Work for client separately and have to create multiple email campaign for business leads using fresh email data. GetResponse is best software for email marketing. We can create campaign and create list easily. It provide advance option to design page template and send emails directly to customer. All templates in GetResponse are mobile friendly. Overall GetResponse is good solution for business sales.


Wojciech O.

Best email marketing service - I tried a lot of them

GetResponse is a tool I was looking for since I started to working at email marketing. I tried few of most popular email marketing platforms and at the end of a day GetResponse is the best of them.


Jacob E.
Industry: Media Production
Company size: 11-50 Employees

Best Email Marketing Software for Affiliate Marketers

Used Other for 6-12 months
Reviewed on 2020/03/03
Review Source: Capterra

If you’re an affiliate marketer and want to get started on your email campaigns quickly this is the best software out there. They have super easy set up and their automations are easy to build. They’re of course seamlessly integrated with all the other known Lead capture tools as well.

Pros

- Super easy set up
- They allow affiliate marketers to use their software for emailing relatively cold leads. Big win!
- Great customer service
- Decent affiliate program
- Relatively is expensive for many contacts

Cons

- There was no free option
- It doesn’t let you open multiple tabs of same instance for easy copying and pasting
-

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Verified Reviewer
Industry: Leisure, Travel & Tourism
Company size: 11-50 Employees

GetResponse is a solid alternative to MailChimp

Used Weekly for 2+ years
Reviewed on 2019/12/03
Review Source: Capterra

Overall, our experience with GetResponse has been very positive. It is critical to segment your marketing tools from your back-end dependencies (MailChimp owns Mandrill!!!) and GetResponse has helped us succeed on that front without negatively impacting the end-user experience.

Pros

GetResponse is a quality platform that has been very reliable with the design and delivery of our marketing emails. I really like the way that the emails look when they are delivered, and the level of control that you have over this within the platform. I don't think the User Interface is quite as intuitive as MailChimp, but the quality is just as good, the prices are more competitive, and the customer service is great. Any time I have a question, I can get a member of the GetResponse team in Live Chat to navigate me through it.

Cons

The ability to analyze data is severely lacking in GetResponse. MailChimp allowed exports of all email campaign data into Excel so you can manipulate and analyze data as needed, but for whatever reason, GetResponse doesn't do this. It is a very significant shortcoming (which I have also addressed directly with their support team).

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Verified Reviewer
Industry: Wholesale
Company size: 2-10 Employees

Compliance Department Astonishingly Harsh

Used Weekly for 2+ years
Reviewed on 2020/03/29
Review Source: Capterra

Get Response compliance department treated us with an inexcusable heaviness:
We'd been using GR for years. Things went well.

It was time to build a new segment. The new emails bumped us to the next $$$ level. So, we used 'pay up front discount' (BIG mistake).

We emailed the new list. Got some negative tics, due to some less than perfect hygiene on our part.

Enter the disciplinarians:.
Get Response compliance offered 1 option: Kill the VAST majority of your emails. Then you can play again.

We'd just paid them $X,000's for an upgrade, & they hits us with the 500 pound hammer.

Imagine a Dr. visit: Dr. finds a questionable spot on a big toe.
Dr. offers one option: "Amputate BOTH legs now."

We asked for grace. GR Compliance response: It's the 500 pound hammer or you're off line.

Only one list triggered this review. We said: "Remove just the 1 list with issues." They would have none of it. GR would not be satisfied until they punished us irreparably.

X,XXX of emails of individuals who are our friends and business contacts - all gone.
(See above note where GR prevented us from exporting OUR emails which WE had put into GR)

Then GR locked out the potential for adding emails back - including the hundreds of perfectly good, very solid, very clean emails we'd added, 1 by 1 - & had not yet even had the opportunity to email yet!!

All the work we'd been doing to add and clean up our lists... GONE.

Leader to leader:
DO NOT do Get Response. Please heed our horror story.

Pros

Did seem to deliver. Gave decent tools for building newsletters. Liked several of their features. Landing pages feature is good.

Cons

There's no easy way to add one email to several categories at once.

Example: You have one a customer email. You want to place that email in three segmented lists (which happens quite often). Unfortunately, you have to enter that same individual email THREE times.

It felt to me that Get Response was stacking the deck in their favor with this non-functionality. You have to put in more emails, you owe them more money. It's possible that this was not strictly the case, (I never got out the calculator for this). From my experience, they could have made this option MUCH more user friendly.

WHEN (not if) they place you, the paying customer, into a disciplinary review, they WILL lock your ability to export. You can follow the "it's easy to export" guides all you want to... you're not going to let you get YOUR contacts out of their system. (my experience)

Get Response apparently believes that all those emails you've put into their system... those are not YOUR contacts.... you won't get them out if they have reason to discipline you... which they will.

They talk nice and have cheery messages. But import something they don't like, they will, (with a smile), treat you as a paying customer like a redheaded stepchild.

Is that the way you want to be treated?

You might think that you're a good rule-follower and don't do things wrong... we paid them and used them for years. Then, one day they became punitive. It happened immediately after we paid them.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Anuj K.
Industry: Information Technology & Services
Company size: 11-50 Employees

GetResponse Best Email Marketing Software To Target Business Leeds

Used Weekly for 2+ years
Reviewed on 2020/08/22
Review Source: Capterra

We are working in digital agency and we have lot of projects of digital promotion and leads generation. We Work for client separately and have to create multiple email campaign for business leads using fresh email data. GetResponse is best software for email marketing. We can create campaign and create list easily. It provide advance option to design page template and send emails directly to customer. All templates in GetResponse are mobile friendly. Overall GetResponse is good solution for business sales.

Pros

GetResponse is perfect solution to grow your business customer. We can easily increase business sales for our clients projects. GetResponse gives advance option to set multiple email campaign and targeted to bulk users directly. We can import and export emails list in our campaign easily. We can select multiple email template and customize email template by drag and drop option. Server of GetResponse is very fast and secure to send emails. We can easily track all emails and check response easily.

Cons

No problem face during use of GetResponse for our client business. It's useful to grow business by targeting customers in multiple countries.

Response from GetResponse

Hi Anuj, we're thrilled to see that you've had such a positive experience with GetResponse. We love helping you and your customers reach your marketing goals! We'd love to learn more about the results you've been achieving with us. If you'd be interested in sharing them, please contact us at [email protected], so we can showcase your company in our communication. Thanks! - Maria

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Wojciech O.
Industry: Health, Wellness & Fitness
Company size: 11-50 Employees

Best email marketing service - I tried a lot of them

Used Daily for 2+ years
Reviewed on 2020/03/26
Review Source: Capterra

GetResponse is a tool I was looking for since I started to working at email marketing. I tried few of most popular email marketing platforms and at the end of a day GetResponse is the best of them.

Pros

Really fast and helpful helpdesk. Easy to use. New users will get familiar with the software in just hours. Great pricing table. Friendly marketing automation interface.

Cons

Occasionally problems with stability of platform (PHP errors). Enterprise Account Customer Support is changing a little too often.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

User recommendation
8,1/10
Based on 233 user ratings
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GetResponse Pricing

GetResponse Pricing

Starting from
US$15,00/month
Free Trial
Subscription
Value for money

Starts at $15.00 monthly for up to 1,000 subscribers and an unlimited amount of emails.

Starts at $15.00 monthly for up to 1,000 subscribers and an unlimited amount of emails.

Value for Money
4/5
Based on 233 user ratings
Compare value for money rating with alternatives
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GetResponse Features

GetResponse Features

API
Activity Dashboard
Automatic Notifications
Campaign Analysis
Campaign Management
Campaign Segmentation
Content Management
Customizable Branding
Customizable Templates
Data Import/Export
Drag & Drop Interface
Email Marketing Management
Engagement Analytics
Monitoring
Multi-Channel Marketing
Real Time Analytics
Reporting & Statistics
Social Media Integration
Social Network Marketing
Third Party Integration
Features
4,1/5
Based on 233 user ratings
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Categories

Additional information for GetResponse

Additional information for GetResponse

Key features of GetResponse

  • 1000+ iStock photos
  • Automated Single Opt-in Imports
  • Autoresponders 2.0
  • Email and Landing Page A/B Testing
  • Email drag-and-drop Editor
  • Form Builder
  • Forms on the Go
  • Inbox Preview
  • Landing Page Creator
  • List Building Program
  • Real-time Reports
  • Responsive Email Design
  • Responsive Landing Page Design
  • Single Opt-in Automated Imports
  • Social Media Integration
  • State of the Art API
  • Video Email Marketing

Benefits

GetResponse makes all your newsletters look great on all devices, automatically. Computers, smartphones, tablets... you will WOW your audience every time. Best part is, you don't need to do anything. Responsive email design works its magic behind the scenes to get you 42% more results and more sales.

GetResponse FAQs

GetResponse FAQs

Below are some frequently asked questions for GetResponse.

Q. What type of pricing plans does GetResponse offer?

GetResponse offers the following pricing plans:

Starting from: US$15,00/month

Pricing model: Subscription

Free Trial: Available

Starts at $15.00 monthly for up to 1,000 subscribers and an unlimited amount of emails.

Q. What are the main features of GetResponse?

GetResponse offers the following features:

  • 1000+ iStock photos
  • Automated Single Opt-in Imports
  • Autoresponders 2.0
  • Email and Landing Page A/B Testing
  • Email drag-and-drop Editor
  • Form Builder
  • Forms on the Go
  • Inbox Preview
  • Landing Page Creator
  • List Building Program
  • Real-time Reports
  • Responsive Email Design
  • Responsive Landing Page Design
  • Single Opt-in Automated Imports
  • Social Media Integration
  • State of the Art API
  • Video Email Marketing

Q. Who are the typical users of GetResponse?

GetResponse has the following typical customers:

Small Business, Large Enterprises, Public Administrations, Non Profit, Freelancers, Mid Size Business

Q. What languages does GetResponse support?

GetResponse supports the following languages:

English

Q. What type of pricing plans does GetResponse offer?

GetResponse has the following pricing plans:

Subscription

Q. Does GetResponse support mobile devices?

GetResponse supports the following devices:

Android, iPhone, iPad

Q. What other apps does GetResponse integrate with?

GetResponse integrates with the following applications:

Cyfe, Instapage, LiveAgent, LiveChat, Survicate, Wishpond, Zapier, Zendesk, Zoho CRM, Zoho SalesIQ

Q. What level of support does GetResponse offer?

GetResponse offers the following support options:

FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials