Minerva

5.0 (23)
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Create clickable instructions for anything on the internet

About Minerva

Minerva provides an intuitive way to capture and share clickable instructions for anything on the internet!
Say goodbye to screenshots and red arrows.

Sharing process knowledge is a major headache. Anyone who has created process documentation for customers, for colleagues, or for training, knows this first-hand. Minerva makes it simple to share a process with anyone.

While enabled, Minerva captures the actions you take, automatically creates documentation, and collapses the process into a shareable link with clickable instructions embedded. Professional documentation creators have reported the time it takes to produce these documents is dramatically reduced, often by 10 times or more.


Images

Minerva Software - Effortlessly follow a set of steps
Minerva Software - Capture a set of steps, and send them to anyone
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Minerva Software - Effortlessly follow a set of steps
Minerva Software - Capture a set of steps, and send them to anyone

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Minerva

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Starting Price

No pricing found
US$14.00
month

Pricing Options

Free version
Free trial
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Free trial

Features

11
159

Integrations

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80

Ease of Use

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Value for Money

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Customer Service

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Reviews

Overall rating

5 /5
(23)
Value for Money
4.9/5
Features
4.7/5
Ease of Use
4.8/5
Customer Support
5/5

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Showing 5 reviews of 23
Tania
Tania
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Stop not using Minerva

Reviewed on 2021/04/07

Pros

It saves you countless hours of time and frustration passing on information and reading through long documentation files. This means your team can go faster in everything it does.

Cons

Too soon to tell! When we first started using the product there were a few small bugs, but the team addresses and resolves them very quickly.

Response from Minerva Knows

Thank you so much Tania, you've been so wonderful and supportive as a customer!

Peter
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Super helpful remembering how to do things

Reviewed on 2021/03/30

Really love Minerva and would highly recommend it.

Really love Minerva and would highly recommend it.

Pros

I use Minerva to help me remember how to do things on Salesforce, and a few other platforms. It's like a bank of process knowledge that I can draw from. I spend most of my day in Chrome, so it's perfect.

We've started using the Pro tools with my project team too. It helps replace screenshots and makes it much easier to communicate remotely.

Cons

The onboarding process is a little wonky, but the tool is actually super easy once you get used to it.

Alternatives Considered

Chameleon and Pendo

Reasons for Switching to Minerva

Minerva has free tools that make it easier to get started.
Khara
Overall rating
  • Industry: Accounting
  • Company size: 11–50 Employees
  • Used for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Simple and easy to use

Reviewed on 2021/04/16

Pros

I like that by sharing the link to the recipe, it automatically brings you to the starting page before walking you through each step of the process. It's much easier to follow than a video where you may need to pause and rewind if it's going to fast.

Cons

Not necessarily something I like least, but a feature I would love to see added is being able to navigate to specific cells in a Google Sheet as well as part of a recipe. This would be something I can see us using heavily.

Eric
Overall rating
  • Industry: Venture Capital & Private Equity
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Incredible time saver

Reviewed on 2021/03/30

It was incredibly intuitive, and I would recommend anyone trying it if you are trying to build...

It was incredibly intuitive, and I would recommend anyone trying it if you are trying to build symmetry into the experience you have with anyone you'd come in contact with...

Pros

I can't tell you how many hours I've lost by carefully curating instructions for team members as we onboard new processes, tools, etc. Not only is that a poor use of my time, but my way of presenting instructions isn't always clear to everyone. It's incredible someone has finally built an easy way to overlay instructions precisely onto the tools we use.

Cons

It could do so much more, but I understand they have to prioritize so I'm just disappointed that I have to wait for new features!

Samantha
Overall rating
  • Industry: Real Estate
  • Company size: 201–500 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Minerva to the Rescue!

Reviewed on 2021/04/19

Minerva has saved our company time and made our teams more efficient! Their customer support is top...

Minerva has saved our company time and made our teams more efficient! Their customer support is top tier. From the beginning, Minerva works closely with their customers to deliver a delightful experience. I highly recommend Minerva for anyone looking to provide real-time support to their teams!

Pros

Minerva is a value-packed product that is simple to use and so easy to implement! Our teams are able to get live step-by-step instructions. The real-time guidance saves time and eliminates the need to search for the steps in our SOPs/shared drives. Amazing!

Cons

Sometimes Dottie gets lots on the page but a hard refresh (or skipping a step in the list) puts her back on track. On the Minerva dashboard, it would be helpful to have a feature that allows you to select multiple recipes to share with a team. Silverlining: Minerva is constantly, and quickly, implementing the feedback we provide to make their product as user-friendly as possible.

Showing 5 reviews of 23 Read all reviews

Minerva FAQs

Below are some frequently asked questions for Minerva.

Minerva offers the following pricing plans:

  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Minerva has the following typical customers:

11–50, 51–200, 201–500

Minerva supports the following languages:

English

Minerva supports the following devices:

We do not have any information about what integrations Minerva has

Minerva offers the following support options:

Email/Help Desk, FAQs/Forum

Related categories

See all software categories found for Minerva.