---
description: Learn how PCLaw can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
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title: PCLaw Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Legal Billing Software](/directory/121/legal-billing/software) > [PCLaw](/software/2044247/pclaw)

# PCLaw

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> PCLaw is a legal matter management software that helps law firms streamline operations related to billing, accounting, and time tracking, among other processes. It enables staff members to create automated workflows to handle precedents, forms, and documents.
> 
> Verdict: Rated **2.8/5** by 80 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **2.8/5** | 80 Reviews |
| Ease of Use | 3.0/5 | Based on overall reviews |
| Customer Support | 2.3/5 | Based on overall reviews |
| Value for Money | 2.5/5 | Based on overall reviews |
| Features | 2.8/5 | Based on overall reviews |
| Recommendation percentage | 30% | (3/10 Likelihood to recommend) |

## About the vendor

- **Company**: PCLaw and Time Matters

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Accounting
- Activity Dashboard
- Bank Reconciliation
- Billable Items Tracking
- Billing & Invoicing
- Calendar Management
- Case Management
- Client Management
- Client Portal
- Document Management
- Expense Tracking
- Reminders
- Task Management
- Third-Party Integrations
- Time & Expense Tracking
- Trust Accounting

## Integrations (3 total)

- Microsoft Excel
- Microsoft Outlook
- Microsoft Word

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Legal Billing Software](https://www.getapp.za.com/directory/121/legal-billing/software)

## Related Categories

- [Legal Billing Software](https://www.getapp.za.com/directory/121/legal-billing/software)
- [Legal Case Management Software](https://www.getapp.za.com/directory/124/legal-case-management/software)

## Alternatives

1. [Clio](https://www.getapp.za.com/software/91415/clio) — 4.7/5 (1691 reviews)
2. [LEAP](https://www.getapp.za.com/software/104595/leap) — 4.2/5 (529 reviews)
3. [8am MyCase](https://www.getapp.za.com/software/91266/mycase) — 4.6/5 (784 reviews)
4. [Sage Timeslips](https://www.getapp.za.com/software/2052150/sage-timeslips) — 3.9/5 (260 reviews)
5. [Smokeball](https://www.getapp.za.com/software/104317/smokeball) — 4.8/5 (356 reviews)

## Reviews

### "Great\!" — 3.0/5

> **Verified Reviewer** | *28 August 2019* | Law Practice | Recommendation rating: 8.0/10
> 
> **Pros**: Software is very helpful and easy to use in the legal profession.
> 
> **Cons**: Sometimes, what i do not like is that the software sometimes spazzes or freezes while in use.

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### "PCLAW a trhing of the past" — 4.0/5

> **Randy** | *25 May 2024* | Law Practice | Recommendation rating: 0.0/10
> 
> **Pros**: both trust and general handled by the same program
> 
> **Cons**: it is not user friendly in that when you are looking to do something, you have to sometimes do a lot of hunting to use particular functions
> 
> We didnt realize how good PCLaw was until we switched over to Leap

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### "My data was corrupted when we updated and support/service has been a nightmare." — 1.0/5

> **Brenda** | *29 September 2020* | Law Practice | Recommendation rating: 0.0/10
> 
> **Pros**: It is easy to use and user friendly.
> 
> **Cons**: Customer support is terrible.  The first line of assistance always wants to try to fix things even when the issue is outside of their expertise - then there are additional issues to manage after someone without the knowledge makes changes to the data.  I have used PCLaw since 2004 and recently I have noticed that no one cares about my data being corrupted when we switched to Windows 10 2.5 years ago.  Several different people tried to fix it but couldn't but the attempts made things worse and harder to fix properly.   After 2 years, I finally figured out I need to reenter all my data from the last backup without corruption.  I used to get excellent support from PCLaw so I expected they would help me with any issues I am having.  The cost of switching to new software and learning a new program plus reentering contacts and conflicts was a big job so I decided to stick with PCLaw but now I am very sorry I did.  I am about 1/3 of the way through re-entry of 2.5 years of data and am having problems with corruption again and it took me 2 weeks to reach PCLaw by phone to have the problem escalated to an engineer and I am now waiting days for a return call.  Received an email on an old email that I no longer use after I updated my contact information years ago.  Updated my contact information again and today got an email to the same old email that I no longer use.  That email sends out an automatic message that it is no longer in use but it doesn't help.  out of space.....
> 
> I am so sad and sorry that PCLaw went from an excellent product with great customer service to a terrible product that regularly corrupts data and no one at the corporation seems to care about it.  The decline in service and the ability to contact tech support is noticeable and discouraging.  It seems they are trying to eliminate the telephone line support in favor of online support but if you have a major issue or a complicated issue they can't help.  The online support is slow and cumbersome and is not at the level of support in previous years.  For example, I asked for help correcting some automatic entries that I don't want - eg when I type the word "pay" into a time entry, it autocorrects to "net payroll".  The solution was for me to add a new auto entry "py" that autocorrects to "pay" and from now on I have to enter "py" to get "pay" instead of fixing the autoentry.  The frankenfix is annoying.  Also, support always wants to take control of your computer which I no longer agree to.  I don't want them making changes without seeing what is happening.  For the last few years I have been allowing tech support to see what is happening on my screen but I make the entries.  Tech support on online chat gets overly frustrated with that and yesterday the tech support person told me that if he \[SENSITIVE CONTENT HIDDEN\] couldn't take control, he couldn't help me.  That is not correct.  He can still help me but didn't want to go through the hassle of typing in the instructions .  Out of space....

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### "Easy to use software that is great value for money" — 4.0/5

> **Danielle** | *31 July 2023* | Law Practice | Recommendation rating: 8.0/10
> 
> **Pros**: Easy to use program that rarely had technical issues. Very dependable and user friendly. Docketing and Expenses were easy to view and edit and having the option to edit other users dockets helped when you are in charge of organizing multiple calendars
> 
> **Cons**: Wish there was spell check for dockets. When searching for client files sometimes it doesn't recognize their file number and you have to manually search for it.
> 
> Great software used by many law firms due to its user friendly software and amazing technical support.

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### "Used to be good-do not buy any more. The company is falling apart." — 4.0/5

> **stephan** | *16 September 2020* | Legal Services | Recommendation rating: 0.0/10
> 
> **Pros**: I bought this in 1996. Until version 12, it was great. It could do trust and general accounting, payroll, time keeping, calendering, billing, and even case management. We do not use it much for case management. We do use it extensively for deadlines and follow up. I could do payroll in two minutes. It can do case managemen in regard to documents but we have no experience with it.
> 
> **Cons**: The problem is that it became unstable with version 12 and never became stable again. It can freeze easily and then you have to reindex the data which can take a while. Recently the support became nonexistent. You are on the phone 53rd in line. Chat does not connect and email response is non existent. If you have it, let me tell you what we did to solve the freezing problem. WE reboot the server and all workstations at least weekly. We run verify data integrity now once a week.
> 
> So in the past it was great. We still use it because we made it stable without pclaw help. I have also found there are independent people who will provide pclaw support. Use them.

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## Links

- [View on GetApp](https://www.getapp.za.com/software/2044247/pclaw)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/pclaw/> |
| en-AE | <https://www.getapp.ae/software/2044247/pclaw> |
| en-AU | <https://www.getapp.com.au/software/2044247/pclaw> |
| en-CA | <https://www.getapp.ca/software/2044247/pclaw> |
| en-GB | <https://www.getapp.co.uk/software/2044247/pclaw> |
| en-IE | <https://www.getapp.ie/software/2044247/pclaw> |
| en-NZ | <https://www.getapp.co.nz/software/2044247/pclaw> |
| en-SG | <https://www.getapp.sg/software/2044247/pclaw> |
| en-ZA | <https://www.getapp.za.com/software/2044247/pclaw> |

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