---
description: Learn how Time Matters can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
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title: Time Matters Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Legal Document Management Software](/directory/763/legal-document-management/software) > [Time Matters](/software/2044267/time-matters-1)

# Time Matters

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> Time Matters is a practice management solution, which helps legal firms handle operations related to document management, information sharing, task monitoring, and more. The platform assists organizations with creating customizable workflows, forms, and documents to manage cases.
> 
> Verdict: Rated **3.2/5** by 66 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.2/5** | 66 Reviews |
| Ease of Use | 3.2/5 | Based on overall reviews |
| Customer Support | 2.9/5 | Based on overall reviews |
| Value for Money | 2.8/5 | Based on overall reviews |
| Features | 3.4/5 | Based on overall reviews |
| Recommendation percentage | 40% | (4/10 Likelihood to recommend) |

## About the vendor

- **Company**: PCLaw and Time Matters

## Commercial Context

- **Starting Price**: US$39,00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Access Controls/Permissions
- Billing & Invoicing
- CRM
- Calendar Management
- Case Management
- Client Management
- Conflict Management
- Contact Management
- Contract/License Management
- Court Rules-Based Scheduling
- Customizable Forms
- Document Automation
- Document Generation
- Document Management
- Document Storage
- Email Management
- Expense Tracking
- Forms Management
- Legal Case Management
- Multi-Location

## Integrations (2 total)

- OneDrive
- QuickBooks Online Advanced

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support

## Category

- [Legal Document Management Software](https://www.getapp.za.com/directory/763/legal-document-management/software)

## Related Categories

- [Legal Document Management Software](https://www.getapp.za.com/directory/763/legal-document-management/software)
- [Law Practice Management Software](https://www.getapp.za.com/directory/120/law-practice-management/software)
- [Legal Case Management Software](https://www.getapp.za.com/directory/124/legal-case-management/software)
- [Legal Calendar Software](https://www.getapp.za.com/directory/765/legal-calendar/software)
- [Family Law Software](https://www.getapp.za.com/directory/2979/family-law/software)

## Alternatives

1. [Clio](https://www.getapp.za.com/software/91415/clio) — 4.7/5 (1691 reviews)
2. [LEAP](https://www.getapp.za.com/software/104595/leap) — 4.2/5 (529 reviews)
3. [Neos](https://www.getapp.za.com/software/125343/needles) — 4.4/5 (200 reviews)
4. [8am MyCase](https://www.getapp.za.com/software/91266/mycase) — 4.6/5 (784 reviews)
5. [8am CasePeer](https://www.getapp.za.com/software/107329/casepeer) — 4.8/5 (203 reviews)

## Reviews

### "What else is there?" — 5.0/5

> **Kathleen** | *14 January 2022* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: Time Matters is fully customizable.  If you don't want to do the customization, you can get a consultant to do it for you,  but you need to provide input.  If you don't want to customize you might consider another product.  Customization is critical to form development which is critical for document production.
> 
> **Cons**: Since Time Matters was migrated to PCL/Time Matters, the owners of Leap software, many of the long time bugs have been fixed.  The billing and case management are seamless and the link to QuickBooks is a bonus.  Not always perfect if you use the tax feature and get partial payments, but I have never had a problem with it.
> 
> I support the product and have for over 20 years. I've gotten periodic demos of other softwares, but none are as flexible as Time Matters.

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### "Works Great at Office but Lacks in Mobile & Outside Office Abilities." — 4.0/5

> **LD** | *14 December 2016* | Law Practice | Recommendation rating: 7.0/10
> 
> **Pros**: File Specific Features allowing a wide range of possibilities with every case matter opened.
> 
> **Cons**: No way to work from home or out of the office. Even the (limited) mobile access is woefully lacking in functional features. Not saying I expect the ease and integration of programs like Clio but there practically nothing at this moment.
> 
> Overall I absolutely think that Time Matters delivers a wonderful product with tons of great features that are useful for everyone from Paralegals to Attorneys. The problem is nowadays it is not convenient or practical to only work in one's office or during regular business hours Mon - Fri, which means that other than with the limited online access I cannot utilize any of the terrific features without being at my computer in the office.  And even with TM Mobility, while a huge help, is nothing more than remote access some docs, calendar viewing and to do tasks. This is definitely a huge shortcoming of the legal software and given how expensive it is there needs to be a serious expansion of features that can be accessed remotely and synced with mobile devices. I still give TM Four Stars because it is a very in-depth program but the fact I'm having to seek out additional software vendors because TM is woefully lacking in some crucial areas should give Lexis concern for future clients. I recommend this program still but have to ensure the (current) ways in which it fails completely / falls short.

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### "Stay Away" — 1.0/5

> **Amy** | *26 October 2022* | Law Practice | Recommendation rating: 0.0/10
> 
> **Pros**: No pro comments.  Just try to call the Customer Support phone number and you will see what I mean
> 
> **Cons**: Zero Customer Service, constantly changing things which causes issues, the price keeps going up significantly.  But mostly there are so many bugs that can ruin entire files with important deadlines which can have serious consequences.  JUST DON'T
> 
> Customer Service is the worst.  Just try calling the phone number for the support line, it doesn't even work

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### "Great Run With Product\!" — 4.0/5

> **Tasha** | *25 October 2021* | Law Practice | Recommendation rating: 8.0/10
> 
> **Pros**: There were a lot of features I enjoyed in this product.  It was very easy to navigate, find pertinent information on cases, the tabs were very functional and can separate the cases how you like, just a great software.
> 
> **Cons**: It could get really slow moving from one case to another, and I do mean slow.  I just hate that this product won't soon be around and is phasing out.
> 
> I had a great run with this software and would recommend it to other law practices but it's phasing out and won't be around much longer.

-----

### "Bookkeeping review" — 4.0/5

> **Joanne** | *12 December 2023* | Accounting | Recommendation rating: 7.0/10
> 
> **Pros**: Ease of use, reports and documents obtained
> 
> **Cons**: Customer support is very lacking, calls in are put on hold forever and e mails as slow to be answered

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## Links

- [View on GetApp](https://www.getapp.za.com/software/2044267/time-matters-1)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/2044267/time-matters-1> |
| de-AT | <https://www.getapp.at/software/2044267/time-matters-1> |
| en | <https://www.getapp.com/legal-law-software/a/time-matters-1/> |
| en-AE | <https://www.getapp.ae/software/2044267/time-matters-1> |
| en-AU | <https://www.getapp.com.au/software/2044267/time-matters-1> |
| en-CA | <https://www.getapp.ca/software/2044267/time-matters-1> |
| en-GB | <https://www.getapp.co.uk/software/2044267/time-matters-1> |
| en-IE | <https://www.getapp.ie/software/2044267/time-matters-1> |
| en-NZ | <https://www.getapp.co.nz/software/2044267/time-matters-1> |
| en-SG | <https://www.getapp.sg/software/2044267/time-matters-1> |
| en-ZA | <https://www.getapp.za.com/software/2044267/time-matters-1> |

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