About New Relic One

New Relic One provides SaaS Web & Mobile Application Monitoring for Ruby, PHP, .Net, Java, Python, Node.js, iOS, and Android Apps

<strong>Performance at-a-Glance</strong>

New Relic One is the only dashboard you need to keep an eye on the end-to-end health and availability of your applications. New Relic One provides real-time performance visibility for each component of your production app: from your real user’s browser, through the application code, and down to the underlying server infrastructure. Complete visibility anytime you want it.

<strong>Deep Diagnostics</strong>

Go from performance at-a-glance monitoring to deep-dive code and SQL-level diagnostics in 2 clicks or less. Use New Relic One to identify when performance bottlenecks occur, where in your application stack and code problems exist, and how to fix them.

Key benefits of New Relic One

End-to-End Performance Management Made Easy

Sign-up for your free account. Deploy a small, lightweight agent in your application servers. Then, log into the New Relic One web app and the service will immediately “light up” with actionable performance data about your application. From here your application and server monitoring experience begins! Oh, and this only takes about 2 minutes – so yeah it’s easy!

Don't worry it’s safe and secure too. 70,000+ customers trust us to monitor more than 140 billion metrics daily.

Security certifications? Yes, we have those – we successfully completed our SOC2 audit. Learn more here: http://trust.newrelic.com

Multi-Platform Support

Rather than building on expensive, monolithic application architectures, organizations today are increasingly developing applications that get the job done easily and provide immediate value. This means that applications are being written in languages and frameworks that get the job done fast. They need an application performance management tool that does the same thing. That’s why New Relic is the only application performance management solution that supports applications written in Java, .NET, PHP, Ruby, Python, and Node.js.
Whatever language your app is written in – New Relic One has you covered!

SaaS-Based App Management Anytime, Anywhere

Proven app management capabilities delivered as a service. What does that really mean? It's our system, in our datacenter, and we do the heavy lifting. All you do is log in via your browser, watch your app, find and fix issues. Not to mention – save a ton of time and money along the way.

Devices

Business size

S M L

Markets

Australia, Canada, China, Germany, United Kingdom and 3 others, India, Japan, United States

Supported Languages

English

Images

Web Application Monitoring
Platform Plugins
User Geography
Histograms
Web Transactions
Transaction Tracing
Mobile App Monitoring
New Relic
View 9 more
New Relic One video
New Relic One screenshot: Web Application Monitoring New Relic One screenshot: Platform Plugins New Relic One screenshot: User Geography New Relic One screenshot: Histograms New Relic One screenshot: Web Transactions New Relic One screenshot: Transaction Tracing New Relic One screenshot: Mobile App Monitoring New Relic One screenshot: New Relic

Features

Total features of New Relic One: 24

  • @mentions
  • API
  • Alerts/Notifications
  • Applications Management
  • Audit Management
  • Availability Testing
  • Bandwidth Monitoring
  • Baseline Manager
  • Credential Management
  • Dashboard
  • Diagnostic Tools
  • Event Logs
  • Full Transaction Diagnostics
  • Monitoring
  • Performance Analysis
  • Performance Management
  • Performance Metrics
  • Real Time Monitoring
  • Resource Management
  • Root Cause Analysis
  • Server Monitoring
  • Trace individual transactions
  • Transaction Monitoring
  • Uptime Reporting

Alternatives

germain APM

4,9
#1 Alternative to New Relic One
germain APM is a cloud-based and on-premise solution designed to help businesses in industries including finance,...

Pulseway

4,7
#2 Alternative to New Relic One
Built directly for MSPs and internal IT teams, Pulseway delivers a powerful monitoring and management tool that gives...

Sematext Cloud

4,8
#3 Alternative to New Relic One
Sematext Cloud is an all-in-one observability tool that helps businesses assess and gain key insights into the front...

ManageEngine Applications Manager

4,4
#4 Alternative to New Relic One
Applications Manager is a complete performance monitoring solution, for SMBs as well as large enterprises.

Reviews

Overall rating

4,5 /5
(141)
Value for Money
3,9/5
Features
4,5/5
Ease of Use
4,2/5
Customer Support
4,2/5

Already have New Relic One?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 141
Jonathan S.
Overall rating
  • Industry: Design
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

New Relic Offers Simple-to-Set-Up Server Monitoring

Reviewed on 2019/08/21

New Relic is a great product/service that is extremely powerful and easy to use. They even have...

New Relic is a great product/service that is extremely powerful and easy to use. They even have iOS/Android apps to stay up-to-date on server stats while away from your desk.

Pros

I love how easy it was to get the New Relic agent installed on my Digital Ocean server. Within minutes it was piping in data to their dashboard.

Cons

Making sense of the mountain of data is challenging. It takes time and effort to figure out what all the data means and how it can be useful to your organization. It is well worth the effort though.

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10 000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Best Application monitoring tool around !!

Reviewed on 2021/02/04

Pros

Ease of use is the best feature about this tool, you can get started with very minimal training. Dashboarding perfromance report capability is also good, helps us to keep on top of our applications perfromance. Another feature that we love is the integration with Jira which enabled auto-creating of tickets on violation of certain thresholds. Overall, this is used by developer community on daily basis.

Cons

The licensing is per node, whcih makes it expensive to turn it on non-prod infra. I hope this changes in future.

Dylan W.
Overall rating
  • Industry: Internet
  • Company size: 10 000+ Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Worse each year

Reviewed on 2020/11/07

I've used New Relic for 6+ years across 3 different companies including my own. Overall they seem...

I've used New Relic for 6+ years across 3 different companies including my own. Overall they seem to be going downhill each year, sadly along with many tech companies now. Seem to be entrenched in their industry, trying to hound customers for more money each year, but simultaneously providing less value and no innovation. Meanwhile, many other companies provide many of their features with higher quality and for free. I've recently switched some things to AWS and other services because they are cheaper and more reliable.

Pros

Has monitoring specific to the programming languages and database servers that we use

Cons

Cost is extremely high compared to the value of the service being provided. Many of the features can be found on other platforms for free or cheap.

The designers and developers are clearly bad or mediocre. Entire platform is wrought with bugs and decisions about UI and configuration that make no sense and do not actually help the users of the product. They have done multiple revamps of the UI, which I am actually totally fine with in general because I am happy to learn new things, but they simply have not been improvements. Just a reshuffling, often with added work required from me for no benefit, plus features that no longer work.

Even lowest tier email support apparently requires paying more than $2000 per year. I was legitimately astounded when I discovered this. I already pay through the nose for this software, and when I tried to file a support request they informed me I had to post in the community. Really??? $2000 per year isn't enough to respond to one measly email support request? I give email support for free for all of my customers, even ones who don't pay, because I legitimately want to make my products as good as possible.

Darshan Y.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10 000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

One stop solution for all your APM need

Reviewed on 2019/12/06

I been working with New Relic for quite a while now i am not able to find any replacement for it...

I been working with New Relic for quite a while now i am not able to find any replacement for it till now

Pros

Relic is one of the best Application performance management tool available in market, It helps Application support team to review the performance of application and suggest the best way to optimize it

Cons

New Relic is an enterprise tool which means it comes with licensing cost which makes it tough for small scale business owners to buy the license

Gagan G.
Overall rating
  • Industry: Computer Software
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Good tool to monitor your application and it's performance

Reviewed on 2018/08/21

We're using NewRelic to monitor our application's performance. It's a great tool and it provides...

We're using NewRelic to monitor our application's performance. It's a great tool and it provides plenty of features in a free version as well but if your application is big you might need an upgrade.

Pros

The best thing about this software is that it provides really good deep insights. They provide a feature called 'VM' it provides information regarding garbage collection, heap, memory allocations, object allocations etc.

Error insights and alerts helps you to stay updated with what is currently happening with your application. Their app is also good which provide same features. So, even if you're travelling you can get insights directly on your phone.

Appdex score, RPM and other parameters really help in finding bottlenecks and optimising it.

It also tells which database query is taking more time and which is taking the least & which part of your application is taking more time which actually helps you in building an efficient application.

Cons

Sometimes, the metrics they provide in the VM section seems incorrect, although hard refreshing the page solves this problem.

Showing 5 reviews of 141 Read all reviews

New Relic One FAQs

Below are some frequently asked questions for New Relic One.

New Relic One offers the following pricing plans:

  • Starting from:
  • Pricing model: Free, Subscription, Open Source
  • Free Trial: Available

<strong>New Relic for Web Apps</strong> all new accounts start out with a free 14 day trail of Pro. Once trial period ends, your account will automatically be migrated to our Lite (free) subscription. Flexibly Pricing & Packages. <strong>New Relic for Mobile Apps</strong> all new accounts start out with a free 30 day trial of Enterprise. Once trial period ends, your account will automatically be migrated to our Lite (free) subscription. Standard starts at $29/month per app.

We do not have any information about New Relic One features

New Relic One has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

New Relic One supports the following languages:

English

New Relic One supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

New Relic One integrates with the following applications:

Jira, Pivotal Tracker

New Relic One offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep)

Related categories

See all software categories found for New Relic One.