---
description: Learn how IVM Interactive Voice Response can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: IVM Interactive Voice Response Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [IVR Software](/directory/289/ivr/software) > [IVM Interactive Voice Response](/software/2044447/ivm-interactive-voice-response)

# IVM Interactive Voice Response

Canonical: https://www.getapp.za.com/software/2044447/ivm-interactive-voice-response

> This software lets you create an effective info-line, autodial, or automated phone response system solution for your business.
> 
> Verdict: Rated **4.5/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of IVM Interactive Voice Response

IVM Interactive Voice Response allows organizations to play a menu to callers to direct incoming calls, redirect calls during or after office hours, set up an unlimited number of voicemail boxes, and design custom interactive voice response systems.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 2 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: NCH Software
- **Location**: Greenwood Village, US
- **Founded**: 1993

## Commercial Context

- **Starting Price**: US$69,95
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Lifetime License
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, France, New Zealand, United Kingdom, United States

## Features

- Auto-Dialer
- Automatic Call Distribution
- Call Center Management
- Call Logging
- Call Recording
- Call Routing
- Call Transfer
- Caller ID
- Customer History
- IVR
- Multiple Scripts
- Phone Key Input
- Survey/Poll Management
- Voice Mail

## Support Options

- Email/Help Desk
- FAQs/Forum
- Chat

## Category

- [IVR Software](https://www.getapp.za.com/directory/289/ivr/software)

## Alternatives

1. [VoIP.ms](https://www.getapp.za.com/software/2035391/voip-ms) — 4.8/5 (697 reviews)
2. [Ringover](https://www.getapp.za.com/software/117547/ringover) — 4.7/5 (858 reviews)
3. [Genesys Cloud CX](https://www.getapp.za.com/software/104597/genesys-cloud) — 4.3/5 (262 reviews)
4. [XCALLY](https://www.getapp.za.com/software/112271/xcally) — 4.8/5 (130 reviews)
5. [MyOperator](https://www.getapp.za.com/software/2050887/myoperator) — 4.2/5 (68 reviews)

## Reviews

### "“Ease of use.”" — 4.0/5

> **Baden** | *12 April 2021* | Information Technology & Services | Recommendation rating: 7.0/10
> 
> **Pros**: Simple to use and configure; no need to install additional lines. The app has a plethora of applications.
The IVR does deliver on the expectation" can be used to build a variety of solutions ranging from credit card processing to telephone surveys, as well as help simplify other business processes. Customers use their telephone keypad to access the system; all responses can be recorded, and plugins can be used to enhance the system. IVM may also connect to other programs (for example, to enter data into a database)."
> 
> **Cons**: You can restart your machine once a day or it will freeze up and cause problems, necessitating maintenance... A habit you make need to create in a hurry if your business is expecting sudden growth.
> 
> While it may take a bit of "getting used to" IVM does step up and help streamline your intention to client expectation ratio. It helps correct call management expectations to ensure that the right experts are directed towards client queries.

For 14 days, IVM is free to use, however, if you want to keep using IVM after the 14-day trial period, you'll need to buy a license and register your program.

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### "Very simple to use" — 5.0/5

> **Verified Reviewer** | *05 May 2018* | Construction
> 
> **Pros**: Easy to use, incredibly easy to configure
don't need to install extra lines
tons of features within the software
> 
> **Cons**: You should restart the computer once a day otherwise it tends to freeze up and cause issues
requires maintenance

## Links

- [View on GetApp](https://www.getapp.za.com/software/2044447/ivm-interactive-voice-response)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/it-communications-software/a/ivm-interactive-voice-response/> |
| en-AE | <https://www.getapp.ae/software/2044447/ivm-interactive-voice-response> |
| en-AU | <https://www.getapp.com.au/software/2044447/ivm-interactive-voice-response> |
| en-CA | <https://www.getapp.ca/software/2044447/ivm-interactive-voice-response> |
| en-GB | <https://www.getapp.co.uk/software/2044447/ivm-interactive-voice-response> |
| en-IE | <https://www.getapp.ie/software/2044447/ivm-interactive-voice-response> |
| en-NZ | <https://www.getapp.co.nz/software/2044447/ivm-interactive-voice-response> |
| en-SG | <https://www.getapp.sg/software/2044447/ivm-interactive-voice-response> |
| en-ZA | <https://www.getapp.za.com/software/2044447/ivm-interactive-voice-response> |

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