RunLoyal

About RunLoyal
RunLoyal is a cloud-based software designed to transform how pet care facilities operate. We provide our facilities a branded app tailored to the needs of boarding, daycare, grooming, training facilities, dog bars/parks. With RunLoyal, facilities can streamline operations, enhance customer engagement, and improve efficiency.
The platform simplifies tasks like reservations, vaccination management, and direct communication with customers. Pet parents can easily book services, upload records, and send messages through the app, reducing administrative workloads for staff and eliminating common errors. Real-time updates, reminders, and notifications keep customers informed and satisfied, fostering trust and loyalty.
RunLoyal also offers detailed reporting and analytics to help facilities manage their operations more effectively. Fully branded to reflect your facility’s identity, the app provides a professional, seamless experience for users.
Key benefits of RunLoyal
- Simple and easy to use software platform for kennels, doggy daycare, grooming and other pet service businesses
- Customize the software to fit your business and pet owner needs
- Only software to provide a branded app for your business
-Streamline your business with flexible scheduling, automated appointment and immunization reminders, digital agreements, contactless payments, and more
-Analytics and reporting for your business
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Reviews
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- Industry: Writing & Editing
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Fantastic reputation management and customer retaining system
Reviewed on 2021/09/09
Overall, this software is fantastic! It's efficient, easy to use, and highly customizable. It makes...
Overall, this software is fantastic! It's efficient, easy to use, and highly customizable. It makes it so easy to build your own brand and get (and retain) loyal customers. It has made my business soar and has freed up so much time.
Pros
This software has helped me double my customer base in only 6 weeks! Easily my favorite part of RunLoyal is the ability to create and customize your own app for your business that your customers can download. You can choose which of your customers to ask for a review, and they can easily write a review for you with your custom app.
Cons
I have no real complaints about RunLoyal, I only have one nitpick, and that is the software is updated pretty often. This is not a bad thing per se, I just find it irritating. But it's only a personal nitpick. I have had a really positive experience so far.
- Industry: Veterinary
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Happy Customer (Let's Go Canine)
Reviewed on 2025/01/30
11 out of 10 !! The App is awesome and my customers think so as well.
11 out of 10 !! The App is awesome and my customers think so as well.
Pros
Ease of use and the excellent knowledgeable support.. However, not that often do you need it!!
Cons
Nothing. The software is excellent. Does everything and more for our Pet business.
- Industry: Leisure, Travel & Tourism
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Run loyal
Reviewed on 2022/12/01
Overall pleased
Overall pleased
Pros
App is great, day to day management is smooth and effetive
Cons
Training section needs developed to cathc up with industry
Alternatives Considered
Kennel ConnectionReasons for Choosing RunLoyal
Online, appReasons for Switching to RunLoyal
ONline back up and app- Industry: Veterinary
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best thing to happen to our dog training business!
Reviewed on 2025/02/08
Extremely pleasant. All of the staff have been incredibly supportive and quick at responding to all...
Extremely pleasant. All of the staff have been incredibly supportive and quick at responding to all of my questions. I love that they are constantly updating the software to tailor our needs as well.
Pros
I love the ability to customize the features to fit our business' structure. I also appreciate the customer service.
Cons
I love everything about it although I am hopeful the calendar will be able to integrate to Google calendar one day.
Reasons for Switching to RunLoyal
Customization abilities and having a custom app with our own branding- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Pet Industry App
Reviewed on 2021/04/08
RunLoyal is very responsive to client feedback and are always quick to assist with any issues,
RunLoyal is very responsive to client feedback and are always quick to assist with any issues,
Pros
I really like the fact our clients can interact with us on their terms.
Cons
The biggest challenge is that there are always new updates to learn about.
Alternatives Considered
Kennel LinkReasons for Choosing RunLoyal
We liked the App modelSwitched From
Kennel LinkReasons for Switching to RunLoyal
We liked the App model which is more functional for the client.RunLoyal FAQs
Below are some frequently asked questions for RunLoyal.Q. What type of pricing plans does RunLoyal offer?
RunLoyal offers the following pricing plans:
- Starting from: US$99.00/month
- Pricing model: Subscription
- Free Trial: Not Available
RunLoyal offers 4 convenient pricing tiers based on your business' needs. (save an additional 10% off your subscription if you choose to pay annually) Walk - $49/month - 100 Appointments Per Month - One Business Portal User Jog - $99/per month - 500 Appointments Per Month - Unlimited Business Portal Users Run - $199/per month - 1,000 Appointments Per Month - Unlimited Business Portal Users Sprint - $299/per month - Unlimited Appointments - Unlimited Business Portal Users
Q. Who are the typical users of RunLoyal?
RunLoyal has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does RunLoyal support?
RunLoyal supports the following languages:
English
Q. Does RunLoyal support mobile devices?
RunLoyal supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does RunLoyal integrate with?
RunLoyal integrates with the following applications:
Data Warehouse, Facebook Apps and Tabs, Mailchimp
Q. What level of support does RunLoyal offer?
RunLoyal offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Related categories
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