RunLoyal

4.8 (20)
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RunLoyal: Your Brand, Your App, Your Loyal Customers

About RunLoyal

RunLoyal is a cloud-based software designed to transform how pet care facilities operate. We provide our facilities a branded app tailored to the needs of boarding, daycare, grooming, training facilities, dog bars/parks. With RunLoyal, facilities can streamline operations, enhance customer engagement, and improve efficiency.

The platform simplifies tasks like reservations, vaccination management, and direct communication with customers. Pet parents can easily book services, upload records, and send messages through the app, reducing administrative workloads for staff and eliminating common errors. Real-time updates, reminders, and notifications keep customers informed and satisfied, fostering trust and loyalty.

RunLoyal also offers detailed reporting and analytics to help facilities manage their operations more effectively. Fully branded to reflect your facility’s identity, the app provides a professional, seamless experience for users.


Key benefits of RunLoyal

- Simple and easy to use software platform for kennels, doggy daycare, grooming and other pet service businesses

- Customize the software to fit your business and pet owner needs

- Only software to provide a branded app for your business

-Streamline your business with flexible scheduling, automated appointment and immunization reminders, digital agreements, contactless payments, and more

-Analytics and reporting for your business


Images

RunLoyal Software - Let your pet parents book, communicate, pay and much more in your own branded app. Searchable in the app stores with your facilities name, logo and colors!
RunLoyal Software - Operate your RunLoyal platform from your dedicated web-based portal or mobile staff app! Theres no need to be tied to your desk to service your clients.  Utilize our Kiosk Check-In, streamlining your customers checking in for their appointment.
RunLoyal Software - Manage appointment requests, make edits to appointments, check customers in, send immunization/medication reminders, check-out and much more through your business portal.
RunLoyal Software - RunLoyal is payment integrated! Pet Parents are able to save cards to their account, making checkout a breeze! Do you require a deposit? Then this is for you, no tracking who paid and who hasn't.
RunLoyal Software - Introducing the First Express Check-In Device for Pet Businesses. Save you and your customers time by allow your customers to check-in/out, add belongings, notes, and sign and pay for their visit with ease.
RunLoyal Software - RunLoyal software allows you to use multiple devices whether your at a desk with your computer using the portal, going mobile responding to customers via messaging on the staff app. Or having your customers checkin and out using the express kiosk!
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RunLoyal video
RunLoyal Software - Let your pet parents book, communicate, pay and much more in your own branded app. Searchable in the app stores with your facilities name, logo and colors!
RunLoyal Software - Operate your RunLoyal platform from your dedicated web-based portal or mobile staff app! Theres no need to be tied to your desk to service your clients.  Utilize our Kiosk Check-In, streamlining your customers checking in for their appointment.
RunLoyal Software - Manage appointment requests, make edits to appointments, check customers in, send immunization/medication reminders, check-out and much more through your business portal.
RunLoyal Software - RunLoyal is payment integrated! Pet Parents are able to save cards to their account, making checkout a breeze! Do you require a deposit? Then this is for you, no tracking who paid and who hasn't.
RunLoyal Software - Introducing the First Express Check-In Device for Pet Businesses. Save you and your customers time by allow your customers to check-in/out, add belongings, notes, and sign and pay for their visit with ease.
RunLoyal Software - RunLoyal software allows you to use multiple devices whether your at a desk with your computer using the portal, going mobile responding to customers via messaging on the staff app. Or having your customers checkin and out using the express kiosk!

Not sure about RunLoyal? Compare with a popular alternative

RunLoyal

4.8 (20)
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Starting Price

US$99.00
month
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month

Pricing Options

Free version
Free trial
Free version
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Features

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Integrations

3
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Ease of Use

4.9 (20)
4.7 (74)

Value for Money

4.7 (20)
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Customer Service

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Reviews

Overall rating

4.8 /5
(20)
Value for Money
4.7/5
Features
4.7/5
Ease of Use
4.8/5
Customer Support
5.0/5

Already have RunLoyal?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 20
Verified Reviewer
Overall rating
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Fantastic reputation management and customer retaining system

Reviewed on 2021/09/09

Overall, this software is fantastic! It's efficient, easy to use, and highly customizable. It makes...

Overall, this software is fantastic! It's efficient, easy to use, and highly customizable. It makes it so easy to build your own brand and get (and retain) loyal customers. It has made my business soar and has freed up so much time.

Pros

This software has helped me double my customer base in only 6 weeks! Easily my favorite part of RunLoyal is the ability to create and customize your own app for your business that your customers can download. You can choose which of your customers to ask for a review, and they can easily write a review for you with your custom app.

Cons

I have no real complaints about RunLoyal, I only have one nitpick, and that is the software is updated pretty often. This is not a bad thing per se, I just find it irritating. But it's only a personal nitpick. I have had a really positive experience so far.

Brandon
Overall rating
  • Industry: Veterinary
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Happy Customer (Let's Go Canine)

Reviewed on 2025/01/30

11 out of 10 !! The App is awesome and my customers think so as well.

11 out of 10 !! The App is awesome and my customers think so as well.

Pros

Ease of use and the excellent knowledgeable support.. However, not that often do you need it!!

Cons

Nothing. The software is excellent. Does everything and more for our Pet business.

Jerry
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Run loyal

Reviewed on 2022/12/01

Overall pleased

Overall pleased

Pros

App is great, day to day management is smooth and effetive

Cons

Training section needs developed to cathc up with industry

Alternatives Considered

Kennel Connection

Reasons for Choosing RunLoyal

Online, app

Reasons for Switching to RunLoyal

ONline back up and app
Rikki
Overall rating
  • Industry: Veterinary
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best thing to happen to our dog training business!

Reviewed on 2025/02/08

Extremely pleasant. All of the staff have been incredibly supportive and quick at responding to all...

Extremely pleasant. All of the staff have been incredibly supportive and quick at responding to all of my questions. I love that they are constantly updating the software to tailor our needs as well.

Pros

I love the ability to customize the features to fit our business' structure. I also appreciate the customer service.

Cons

I love everything about it although I am hopeful the calendar will be able to integrate to Google calendar one day.

Alternatives Considered

Revelation Pets and Gingr

Reasons for Switching to RunLoyal

Customization abilities and having a custom app with our own branding
Marea
Overall rating
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Pet Industry App

Reviewed on 2021/04/08

RunLoyal is very responsive to client feedback and are always quick to assist with any issues,

RunLoyal is very responsive to client feedback and are always quick to assist with any issues,

Pros

I really like the fact our clients can interact with us on their terms.

Cons

The biggest challenge is that there are always new updates to learn about.

Alternatives Considered

Kennel Link

Reasons for Choosing RunLoyal

We liked the App model

Switched From

Kennel Link

Reasons for Switching to RunLoyal

We liked the App model which is more functional for the client.
Showing 5 reviews of 20 Read all reviews

RunLoyal FAQs

Below are some frequently asked questions for RunLoyal.

RunLoyal offers the following pricing plans:

  • Starting from: US$99.00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

RunLoyal offers 4 convenient pricing tiers based on your business' needs. (save an additional 10% off your subscription if you choose to pay annually) Walk - $49/month - 100 Appointments Per Month - One Business Portal User Jog - $99/per month - 500 Appointments Per Month - Unlimited Business Portal Users Run - $199/per month - 1,000 Appointments Per Month - Unlimited Business Portal Users Sprint - $299/per month - Unlimited Appointments - Unlimited Business Portal Users

RunLoyal has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

RunLoyal supports the following languages:

English

RunLoyal supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

RunLoyal integrates with the following applications:

Data Warehouse, Facebook Apps and Tabs, Mailchimp

RunLoyal offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

Related categories

See all software categories found for RunLoyal.