About TalkChief

TalkChief is a cloud-based business phone system designed to help call centers, nonprofits, startups, and enterprises communicate and engage with customers via toll-free or international numbers and voicemail. Administrators can create customizable greeting messages for inbound calls, access reports, and use interactive voice response (IVR) to guide callers through several options to interact with agents.

TalkChief enables supervisors to connect with team members via conference calls, define business hours, blacklist spam numbers or bots, and utilize custom filters to search for specific conversations. Businesses can track key performance indicators (KPIs) on dashboards to streamline decision-making processes, track call center activities and assign caller IDs to staff members. Remote teams can also route calls based on agents' skills, availability, language, and location using a personalized three-digit extension.

TalkChief allows managers to record calls and store them in a cloud-based repository. It also facilitates integration with various third-party customer relationship management (CRM), collaboration, and helpdesk, among other systems such as Pipedrive, HubSpot, Zoho, Salesflare, and more.

Pricing starting from:

US$18,00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to TalkChief

Key benefits of TalkChief

- Buy international numbers from 130+ countries instantly
- Manage your complex business needs with ease
- Advanced features to cope with your various business needs
- Advance sales algorithms to increase your call pickup rates by up to 60%
- In-depth reports and dashboards to provide great visibility about your team performance and capacity utilization
- Transparent pricing
- Award winning UI/UX design by top-tier designers

Devices

Business size

S M L

Markets

Andorra, United Arab Emirates, Albania, Austria, Australia, Åland Islands, Bosnia & Herzegovina, Belgium, Bulgaria, Bahrain, Belarus, Canada, Switzerland, Cyprus, Czechia, Germany, Denmark, Estonia, Spain, Finland, Faroe Islands, France, United Kingdom, Guernsey, Gibraltar, Greenland, Greece, Croatia, Hungary, Ireland, Israel, Isle of Man, India, Iceland, Italy, Jersey, Jordan, Japan, Kuwait, Liechtenstein, Lithuania, Luxembourg, Latvia, Monaco, Moldova, Montenegro, North Macedonia, Malta, Mexico, Netherlands, Norway, New Zealand, Philippines, Poland, Palestinian Territories, Portugal, Qatar, Romania, Serbia, Russia, Saudi Arabia, Sweden, Singapore, Slovenia, Svalbard & Jan Mayen, Slovakia, San Marino, Turkey, Ukraine, United States, Vatican City, South Africa

Supported Languages

English

Pricing starting from:

US$18,00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to TalkChief

Images

TalkChief Software - TalkChief agent dashboard
TalkChief Software - In-depth analytics
TalkChief Software - TalkChief inbound calls report
TalkChief Software - TalkChief call flow
TalkChief Software - IVR menu tree
TalkChief Software - TalkChief numbers
TalkChief Software - Voicemail dashboard
TalkChief Software - Members management
TalkChief Software - advanced Members settings
TalkChief Software - TalkChief teams
TalkChief Software - Team management
View 12 more
TalkChief Software - TalkChief agent dashboard TalkChief Software - In-depth analytics TalkChief Software - TalkChief inbound calls report TalkChief Software - TalkChief call flow TalkChief Software - IVR menu tree TalkChief Software - TalkChief numbers TalkChief Software - Voicemail dashboard TalkChief Software - Members management TalkChief Software - advanced Members settings TalkChief Software - TalkChief teams TalkChief Software - Team management

Features

Total features of TalkChief: 104

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Answering Machine Detection
  • Archiving & Retention
  • Automatic Call Distribution
  • CRM
  • Calendar Management
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Screening
  • Call Tracking
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Campaign Management
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Customer Database
  • Customer History
  • Customizable Caller ID
  • Customizable Reports
  • Data Import/Export
  • Document Management
  • Document Storage
  • Drag & Drop
  • Employee Activity Monitoring
  • Employee Directory
  • Event Triggered Actions
  • Fax Management
  • File Management
  • File Transfer
  • Hotkeys
  • IVR / Voice Recognition
  • Inbound Call Center
  • Integrations Management
  • Interaction Tracking
  • Knowledge Base Management
  • Lead Capture
  • Lead Management
  • Live Chat
  • Local Caller ID
  • Manual Dialer
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multiple Parties
  • On-Demand Recording
  • Online Voice Transmission
  • Outbound Call Center
  • Performance Management
  • Performance Metrics
  • Phone Key Input
  • Process/Workflow Automation
  • Progress Tracking
  • Projections
  • Purchasing & Receiving
  • Queue Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recording
  • Remote Access/Control
  • Remote Support Software
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SIP Trunking
  • SSL Security
  • Scheduled Recording
  • Single Sign On
  • Softphone Software
  • Text to Speech
  • Third Party Integrations
  • Time Zone Tracking
  • Two-Way Audio & Video
  • Unified Communications
  • Virtual Call Center
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription
  • Workflow Management

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Talkdesk

4,5
#2 Alternative to TalkChief
Talkdesk provides all the benefits of enterprise contact center software, without all the complexity.

Dialpad

4,3
#3 Alternative to TalkChief
Dialpad is a cloud communication platform and business phone system that provides organizations with the latest in VoIP...

BeInContact

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Reviews

Overall rating

5 /5
(10)
Value for Money
5/5
Features
5/5
Ease of Use
5/5
Customer Support
5/5

Already have TalkChief?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 10
Hakob S.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51-200 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great product

Reviewed on 2021/04/05

Pros

Easy to use, clean nice flow builder . Great for small and medium call centers .

Cons

Its great MVP so far and easy to use . Definitely waiting some more cool features to be added .

Response from TalkChief

Thank you Hakob for your feedback and review, we have a long interesting roadmap ahead, stay tuned!

Yazan I.
Overall rating
  • Industry: Banking
  • Company size: 201-500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Awesome UI and Great Features

Reviewed on 2021/03/27

They provide all features and functionality that I need, without adding complexity to the implementa...

They provide all features and functionality that I need, without adding complexity to the implementation, overall, I love their dashboard, features and their support team is amazing!

Pros

Clean UI, ease of use and the details in every single feature, for example, localization functionality was enabled without me even asking, everything was set for me to start calling

Cons

Can't say anything really hear, I love the product, but I wish to have more integrations in the near future

Alternatives Considered

ChannelApe, Talkdesk and Dialpad

Reasons for Choosing TalkChief

Price tag and support issues

Switched From

Aircall

Reasons for Switching to TalkChief

I had a demo with one of their team, they are so friendly and they care about nothing but to deliver value to my business, I was sold before the demo was over

Response from TalkChief

Thank you Yazan for your review, we truly appreciate your honest feedback!

Majdi H.
Overall rating
  • Industry: Program Development
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best Business Phone

Reviewed on 2021/12/27

I really liked the fact that they offer a demo call after you register, they were patient,...

I really liked the fact that they offer a demo call after you register, they were patient, answering all our questions and very supportive. I definitely recommend that you try them.

Pros

The level of support is amazing, and they are are continuously improving and adding more integrations to the system, i personally asked them for a special integration for ZOHO crm, and within 2 weeks they delivered.

Cons

I am very happy. Nothing at the moment, so far so good.

Luay N.
Overall rating
  • Industry: Food & Beverages
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Very good solution

Reviewed on 2021/03/28

Very happy with the experience, can't complain. I like the fact that I can see the cost of calls...

Very happy with the experience, can't complain. I like the fact that I can see the cost of calls per driver through the dashboard.

Pros

My drivers are able to use it on their mobiles (android and IOS), easily, calls quality are good and clear, and i'm able to monitor each driver calls, incoming and outgoing, while controlling the cost.

Cons

Would be good to have the possibility to make my own reports, however their support team said that it's in their plan for next quarter, and they offered to build me an on-demand tailored report if I'm interested free of charge, that was amazing!

Response from TalkChief

Thank you Luay for your review :)

Mazin S.
Overall rating
  • Industry: Computer Software
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I love this software, Great quality of voice!

Reviewed on 2021/12/27

Really good, an amazing follow-up to make sure you are managing and don't need any help. I know...

Really good, an amazing follow-up to make sure you are managing and don't need any help. I know they are a startup, but still, they are doing great.

Pros

The fact that I can use the softphone on my mobile and mac, I'm reachable everywhere, i don't miss calls anymore

Cons

Need some design improvements of the platform?

Showing 5 reviews of 10 Read all reviews

TalkChief FAQs

Below are some frequently asked questions for TalkChief.

TalkChief offers the following pricing plans:

  • Starting from: US$18,00/month
  • Pricing model: Subscription
  • Free Trial: Available

TalkChief is offered across three pricing plans, outlined below. A 7-day free trial is available and a discount is given for annual commitments. Essential: $20 per month and $18 per month billed annually Growth: $30 per month and $27 per month billed annually Professional: $40 per month and $36 per month billed annually Enterprise: Contact TalkChief for pricing details

TalkChief has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

TalkChief supports the following languages:

English

TalkChief supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

TalkChief integrates with the following applications:

Pipedrive, Salesflare

TalkChief offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for TalkChief.