About muse.ai

muse.ai is a visual search and video management software designed to help businesses host, manage, and share password-protected videos with relevant personnel. Administrators can store various versions of curated content across different locations and automatically label them.

The platform enables managers to upload visuals, automatically transcode them into multiple formats, and download original files. Creators can utilize AI-based tools to conceptualize and differentiate between different sounds, motions, and images. muse.ai allows customers to view subtitles, manage playback speed, and control resolutions while watching videos embedded across different web pages. Businesses can also search objects, texts, actions, speeches, and sounds in video clips.

muse.ai lets teams build public, private, or unlisted playlists and stream visuals using Chromecast and AirPlay. Operators can also add custom logos, edit transcriptions, preview content, and automatically index videos using a centralized dashboard.

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Images

muse.ai video search
muse.ai video channel
View 3 more
muse.ai screenshot: muse.ai video search muse.ai screenshot: muse.ai video channel

Features

Total features of muse.ai: 30

  • API
  • Activity Dashboard
  • Bulk Uploading
  • Cataloging/Categorization
  • Closed Captions
  • Content Library
  • Content Management
  • Data Retrieval
  • Data Storage Management
  • For eCommerce
  • Image Query
  • Image Recognition
  • Image Tagging
  • Inside the Video Search
  • Labeling
  • Machine Learning
  • Mobile Screen Support
  • Multimedia Support
  • Natural Language Processing
  • Optical Character Recognition
  • Privacy Options
  • Reporting/Analytics
  • Search/Filter
  • Social Sharing
  • Speech Recognition
  • Tagging
  • Third Party Integrations
  • Video Looping
  • Video Search
  • Video Streaming

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Reviews

Overall rating

4,3 /5
(6)
Value for Money
4,3/5
Features
4,5/5
Ease of Use
4,2/5
Customer Support
4,2/5

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Showing 5 reviews of 6
Joseph G.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Finally, the search for an inexpensive, quality, fast video host is over!

Reviewed on 2021/02/03

Pros

The speed. Videos upload fast, they get loaded fast and they play fast. Never a buffering delay.

Cons

I would have preferred a little more ease and player options for video collections, but customer support ALWAYS answered my questions promptly, provided valuable assistance and solved issued in a flash.

Osama K.
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Fast and inexpensive Video CMS

Reviewed on 2020/09/25

We have an mobile app, NurulQuran Audio, that displays videos. So we were considering a VPS or...

We have an mobile app, NurulQuran Audio, that displays videos. So we were considering a VPS or Vimeo to host the MP4 files. Muse.ai does a good job delivering the video files. You have to ask them to give you the shortcut to the get the direct links to the files.

Pros

Muse.ai is a simple online software to organize, display, and share your videos. It comes with 500 GB of storage and unlimited bandwidth. Price is a huge plus point, and it is one of the top inexpensive software coming at $5 to $4 a month. Muse is quite fast in uploads and analyzing the files. User controls are fast and easy. I also noticed that it resumes uploads. It has some artificial intelligence like detecting text, faces, objects, and speech. Since most of our videos are in Arabic or Urdu, so I did not find them useful. Muse.ai does not have ads or any watermarks on your videos.

Customer service chat is quick and helpful. However, sending a message from the dashboard panel did not get me any response.

It has an API that could come in handy when creating your own mobile app.

It has collections to organize video into categories. They can be displayed in a public page (channel) like muse.ai/Quran

Cons

My biggest complaint is that it should give viewers the option to download low resolution versions of the videos. However, online chat did give me a workaround.

Other minor things that should be added are:
Add Videos as favorites.
More keyboard shortcuts.
Arabic and Urdu AI analysis.
Change default option for visibility.

Mathieu L.
Overall rating
  • Industry: Design
  • Company size: 501-1 000 Employees
  • Used Other for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Terrible customer support

Reviewed on 2021/01/15

Muse.ai didn't have a free trial mode but they did mention that they would cover refunds in 72...

Muse.ai didn't have a free trial mode but they did mention that they would cover refunds in 72 hours if the product. I have decided to pay for it to give it a try, and their service does do a good job at what it does, it just didn't do exactly what i needed. So i reached out to customer support and it's been by far the worst support I've received. It's now been weeks, with many follow up emails, and I'm not hearing back from them and I still didn't get a refund. It's now been well over 72 hours and I wouldn't be surprised if they refuse me the refund because of it. I would avoid this service entirely because of the extremely poor, or even non-existant, customer support.

Pros

Easy to upload videos and generate links for embeds.

Cons

Customer support seems to be non-existant. I've reached out many times without answers.

Katie W.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great product, service and functionality

Reviewed on 2021/02/03

I am shifting all my videos from YouTube to muse so that I can have no interruptions or ads...

I am shifting all my videos from YouTube to muse so that I can have no interruptions or ads randomly showing up at the end!

Pros

I love the ease of use and 'slick' design of the interface.

Cons

There is a problem with using the embed feature on my membership site. Customer service were extremely helpful and gave me a few workarounds. But unfortunately, only the 'basic' embed actually remains stable and this doesn't fit inside the container properly.

Brandon C.
Overall rating
  • Industry: Design
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Feels Good

Reviewed on 2021/02/02

Great!

Great!

Pros

Some ups and downs finding the downs to be my error :) They will work with you all the way. Love the product.

Cons

I think overall it has bee a very good experience

Showing 5 reviews of 6 Read all reviews

muse.ai FAQs

Below are some frequently asked questions for muse.ai.

muse.ai offers the following pricing plans:

  • Starting from: US$5,00/month
  • Pricing model: Subscription
  • Free Trial: Available

We do not have any information about muse.ai features

muse.ai has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

muse.ai supports the following languages:

English

muse.ai supports the following devices:

muse.ai integrates with the following applications:

Zapier

muse.ai offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Chat

Related categories

See all software categories found for muse.ai.