About Digital Wrench

Digital Wrench is an auto repair shop management software designed to help automotive shops handle orders, inventory, invoices, fleet maintenance, and more on a centralized platform. Administrators can customize the user interface according to business requirements, search for a specific item or labor job and utilize the labor logging functionality to record the actual time of repair.

Digital Wrench allows businesses to add information about orders, inventory parts, and charges including disposal fees to the system. Managers can gain insights into customer history, sort details by vehicle, and add organizational logos to invoices or estimates. Supervisors can also organize repair orders as jobs, mark items as canceled, and use the labor list to handle repetitive tasks.

Digital Wrench's optional modules enable auto repair shops to manage point of sale and marketing processes on a unified platform. Other features include to-do lists, reminders, data import/export, and scheduling.

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Images

Digital Wrench scheduling screen
Digital Wrench graphs
Digital Wrench browse work orders and estimates
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Digital Wrench video
Digital Wrench video
Digital Wrench screenshot: Digital Wrench scheduling screen Digital Wrench screenshot: Digital Wrench graphs Digital Wrench screenshot: Digital Wrench browse work orders and estimates

Features

Total features of Digital Wrench: 36

  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Billing & Invoicing
  • Boat Maintenance
  • CRM
  • Client Management
  • Customer Database
  • Customer History
  • Customizable Reports
  • Data Import/Export
  • Employee Scheduling
  • Estimating
  • Historical Reporting
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Job Tracking
  • Labor Cost Reporting
  • Labor Rates
  • Maintenance Scheduling
  • Order Management
  • Point of Sale (POS)
  • Purchase Order Management
  • Quotes/Estimates
  • Reminders
  • Repair Tracking
  • Reporting & Statistics
  • Sales Reports
  • Scheduling
  • Service History
  • Summary Reports
  • User Management
  • VIN Lookup
  • Work Order Management

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Reviews

Overall rating

4,7 /5
(65)
Value for Money
4,8/5
Features
4,5/5
Ease of Use
4,7/5
Customer Support
4,9/5

Already have Digital Wrench?

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Showing 5 reviews of 65
Cody B.
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best Software I've found to date

Reviewed on 2020/06/26

They've always been professional and handled things as quickly as possible when possible.

They've always been professional and handled things as quickly as possible when possible.

Pros

Its super easy to use and train guys on. Allows my inventory to be tracked as well as my guys to clock in and out on jobs allowing us to bill out as much of our time as possible. Very affordable and has several features that shops need to function well.

Cons

I wish that there was some more customization available in certain area of our inventory/customer setup. I also wish we could run a web based version for access out of our mobile truck onsite. I would like it if our multiple computer setup would sync better/faster as that has caused some issues for us. Honestly I wouldn't mind paying for some of these items as additional upgrades to the program if the cost was reasonable.

Response from VMT Software

Thanks for your comments. We do have technology we are looking at to perhaps allow your techs to create workorders and invoices out in the field. Currently you could use a VPN or a Terminal Service like TSP plus to accomplish that. You would need a network technician to set that up. You should also have a network technician look at your local area network to see if they can speed that up. Have them call us if you like.
Thank you.

Justin M.
Overall rating
  • Industry: Higher Education
  • Company size: 1 001-5 000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Perfect for small shop

Reviewed on 2019/08/14

I like the ease of adding customers and creating work orders. I also like the inventory management...

I like the ease of adding customers and creating work orders. I also like the inventory management system. Although I don't use that particular function as much as others might, it has been helpful in tracking inventory item prices from vendors over time. This has allowed me to search for different vendors and reduce costs in several different areas. I have also been able to reduce the parts and supply inventory that I have on hand and stock the most appropriate supplies for my shop. Overall, my experience with Digital Wrench has been wonderful, and despite efforts from others in my organization (individuals not associated with my shop, just in other areas in the organization) to have me switch to different products (and I tried those other products out), Digital Wrench is the best choice for a small, specialized, or new shop.

Pros

I like that this software is easy to use and teach to new technicians. I like that it is a great value for the money. It is relatively inexpensive and works perfect for my small shop here at the University where I teach.

Cons

There are lots of invoice options to choose from, however, when setting up the company information, not everything that is set up there that should appear on the invoices does so correctly. Instead of having to choose an invoice layout that is already pre-designed, I think it would be better to have a list of options provided and then have the entire invoice customized through the company setup.

Response from VMT Software

Thanks for the kind words. As far as invoices go, the company setup has a few options for invoice#16 or some of our built-in invoices.
We have around 50 custom invoices in our report writer that you can modify directly so you can create an invoice just for your company. You can modify them there, and test them as well. Call us if you'd like some help modifying your own invoice.

Ralf V.
Overall rating
  • Industry: Automotive
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Technician of 34 Years

Reviewed on 2017/07/10

It is flawless in keeping record of my cashflow.

It is flawless in keeping record of my cashflow.

Pros

I find it hard to use. And there is really nothing for me to coment on. The Program works great but is not what I was expecting.

Cons

As many of the other Software's out there this is aiming for the "Selling" and "Money" side of things. It is certainly not catering to the Customer. When I purchased this I was hoping to get a Software that can easily show me repairs that I did for my customers but that is not the Case here.
I am disappointed that the Customer gets left out in the cold.
So if you are looking to serve your Customers you may want to look elsewhere. If you worried about the Money side of things this Software is more than capable to do that for you.

Response from VMT Software

Ralf,
Sorry to hear you're having trouble finding the customer history.

All RO's relate to a customer, so you can easily see all work done, all parts sold to any particular customer by clicking on the $ icon on the very first screen. Then, click on the Find Customer button, select the customer and all RO's with balances will immediately display. To see all RO's, just uncheck the Balances Only button.

You can also filter the repairs by one of the customer's vehicles, a date range, or even search parts or labor with a keyword like 'Oil' or 'Brakes' or whatever you choose, all from the same screen.

If you every have any difficulties, please let us know. We are happy to help. Plus, it is comments from our customers that enable us to keep enhancing and improving our software.

Thank you,
Ray Rippey
Programmer

Jim W.
Overall rating
  • Industry: Automotive
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Repair Order layout for a small shop

Reviewed on 2019/08/27

No problems. All is good.

No problems. All is good.

Pros

You can get started using the software and constructing R.O's immediately. As soon as I got the program, I started entering customer and vehicle information to build a customer base. I then opened a repair order and entered parts and labor of where I was on the vehicle; at the time. It helped me catch up in the shop. I like the fact that I don't miss posting labor or parts. My bottom line showed an immediate increase in daily sales. I'm bringing in more money because I'm not missing items that were repaired or should have been added to the R.O.

Cons

When the customer pays me in advance, the cash receivable doesn't immediately calculate correctly. I have to press the "R"/recalculate before it will add the money to my already growing parts and labor totals.

Response from VMT Software

Jim,
Thanks for the review.
As far as the adding payments or adding payments in advance, highlight the Repair Order, then click on the Add Deposit Button. This will calculate everything normally.

David F.
Overall rating
  • Industry: Automotive
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Outstanding business management software

Reviewed on 2016/08/11

I started my own auto repair shop a year and a half ago. Was looking for a software to keep track...

I started my own auto repair shop a year and a half ago. Was looking for a software to keep track of all repairs and inventory. Was refered to Digital Wrench who was using software for an ATV shop. Looked into it and tried demo and fell in love with it. Ordered full version right away. Other than the ease of use, The price was the best part of this software.

Pros

I like the ability to give my customers a detailed description of repairs performed and individual price of parts on one receipt.

Cons

It is rather difficult to find previous repairs for 1 customer.

Response from VMT Software

David,
Thank you for the comment.

There are two ways to find customer history.

Option 1

From the same screen where you would start a repair order follow the tabs to the right. You will see a tab called 1 Customer History. When you click on that tab you will be able to select your customer and see all the history.

Option 2

To find all RO's for one customer click on the $ icon from the main screen, click on Find Customer, select the customer. Unclick balances only to see all past Ro's. You can then filter them by date, vehicle, or search by a keyword to see all Ro's that have that word. Call and we'll walk you through it.

Showing 5 reviews of 65 Read all reviews

Digital Wrench FAQs

Below are some frequently asked questions for Digital Wrench.

Digital Wrench offers the following pricing plans:

  • Starting from: US$34,95/month
  • Pricing model: Subscription
  • Free Trial: Available

We do not have any information about Digital Wrench features

Digital Wrench has the following typical customers:

Self Employed, 2-10, 11-50, 51-200

Digital Wrench supports the following languages:

English

Digital Wrench supports the following devices:

We do not have any information about what integrations Digital Wrench has

Digital Wrench offers the following support options:

Email/Help Desk, FAQs/Forum, Phone Support

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