About Schedulicity
Schedulicity is the go-to scheduling software for busy service providers and small businesses working with clients. We provide an all-in-one solution for appointment booking, class and workshop management, digital marketing, and built-in payment processing.
INTUITIVE SCHEDULING
Whether you’re on the go or working out of a salon or studio space, keep control of your calendar with color-coordinated appointment blocks, icons to spot first-time clients, new client message and waitlist request notifications, and more. You can even save client preferences in their profile notes and invite them to add a credit card to their account to speed up checkout.
Flag no-shows, set up recurring appointments, or automatically block off time with our Personal Time feature.
CLASS MANAGEMENT
Running a class? Customize policies for anything, from requiring deposits to acknowledging waivers, and turn on our Waitlist feature for your most popular instructors or classes.
Use our mobile app to check in attendees, mark cancellations, and get instant alerts for waitlisted clients — all before class starts. You can even encourage clients to invite friends and family with our Group Booking feature.
MULTIPLE LOCATIONS
If you’ve got multiple employees (or business partners!) at one location, link ‘em up and keep everyone’s payments and client lists separate. You can even bundle and sell classes with our Packages feature.
DIGITAL MARKETING
Whether you’re using our scheduling software for class management or single appointments, every small business benefits from a little digital marketing.
Schedulicity offers everything you need to upsell and communicate without the extra apps. Send one-off email campaigns (with your logo!) for special promos, new classes or products, and more. Send automatic emails for birthdays, new clients, receipts, and appointment reminders.
If your clients prefer to get personal, set up automatic reminder texts. This feature helps cut down on no-shows, cancellations, and rescheduling.
Expand your marketing efforts without breaking the bank using Schedulicity’s embeddable widgets. Add a Book Now button right to your website, Instagram, and Facebook. You also get a listing on The Marketplace, which opens you up to 25+ million potential clients.
BUILT-IN PAYMENT PROCESSING
With so many clients, it can be tough to track payments and request tips – unless you have Schedulicity’s built-in payment processor. It handles everything: Tipping, auto-billing, refunds, prepayments, gift cards, and more, all with the industry-low rate of 2.5% + 15¢* for every transaction. We offer next-day funding, and no hidden or annual fees ever.
We offer contactless payment and tipping with our pay-by-text tech, Norm, and/or a complimentary card reader, if your clients prefer to dip and swipe.
DETAILED REPORTING
Lastly, Schedulicity’s reports turn hard data into easy-to-read trends that help you adapt your sales offers, hone your marketing, optimize your pricing, and more. You can get detailed information on everything, from schedules to clients to payment.
Pricing starting from:
US$34,99/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Schedulicity
Key benefits of Schedulicity
- Control your calendar with color-coordinated appointment blocks and special icons for first-time clients, client messages, and more
- Flag no-shows and cancellations, set up recurring appointments, and block off your lunches or vacation with the Personal Time feature
- Import your existing client list and add client preferences to their profile notes
- Use our Waitlist feature for your most popular classes and/or instructors, and get instant alerts when a waitlisted client can fill a spot
- Customize policies, upload and manage waivers, check attendees in and out, add or edit class listings, link classes, and clone and republish past events
- Bundle packages together to sell multiple classes upfront, and use Group Booking to encourage clients to invite friends and family
- Link multiple employees and/or locations while keeping payments and client lists separate
- Edit individual service providers’ bios, images, schedules, and notifications
- See reports for Class and Workshop Popularity, Class Attendance, Estimated Revenue, Booking Activity, Package Popularity, Promotion Performance and Popularity, Sales Summary, and Cancellations
- Build out automatic or single email templates with your logo, and send to your client list using list segmentation
- Send text message reminders to cut down on no-shows, last-minute rescheduling, and cancellations
- Choose from several styles of embeddable Schedulicity widgets to add booking directly to your business's website, Instagram, and Facebook
- Optimize your listing on The Marketplace by adding services/classes, business hours, provider/instructor info, multiple locations, and social media
- Use our built-in payment processor for an industry low rate of 2.5% + 15¢ for every transaction with no hidden or annual fees, complimentary next-day funding, and contactless payment and tipping through Norm
- Handle gratuity, discounts, tax, and upsells right in the app
- Manage appointments, locations, and service providers through our free booking app
Devices
Business size
Markets
Canada, United States
Supported Languages
English
Pricing starting from:
US$34,99/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Schedulicity
Images
Features
Total features of Schedulicity: 66
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Attendance Management
- Attendance Tracking
- Automated Scheduling
- Availability Management
- Booking Management
- Booth Rental Management
- Calendar Management
- Calendar Sync
- Check-in/Check-out
- Class Management
- Class Scheduling
- Client Database
- Client Management
- Client Profiles
- Communication Management
- Confirmation/Reminders
- Credit Card Management
- Credit Card Processing
- Customer Database
- Customer History
- Customer Mobile App
- Data Import/Export
- Debit/Credit Card Processing
- Discount Management
- Drag & Drop
- Electronic Payments
- Email Management
- Email Marketing
- Email Reminders
- Employee Management
- Employee Scheduling
- Event Management
- Event Scheduling
- For Salons and Spas
- Group Scheduling
- In-Person Payments
- Instructor Management
- Marketing Automation
- Membership Management
- Mobile Access
- Multi-Location
- Online Booking
- Online Payments
- Payment Processing
- Practice Management
- Promotions Management
- Real-time Scheduling
- Recurring Appointments
- Recurring/Subscription Billing
- Reminders
- Reporting & Statistics
- Rescheduling
- SMS Messaging
- SMS Reminders
- Sales Reports
- Scheduling
- Social Media Integration
- Staff Management
- Transaction History
- Wait List Management
- Website Integration
Alternatives
Mindbody
Acuity Scheduling
Square Appointments
Bookafy
Reviews
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- Industry: Entertainment
- Company size: 2-10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Hip to Schedulicity
Reviewed on 2021/11/12
I can setup my service and have them ready for the client. It is a good start up if you need...
I can setup my service and have them ready for the client. It is a good start up if you need something. Plus you can set it up with Instagram and facebook pages.
Pros
Schedule system is easy to use. I can setup a class or service list and let the client pick what they want in service. Manage my team agendas and hours. add a landing page for my website
Cons
To get full access to the program, you need to get a payment plan. The free plan works well if you are starting out and trying to get booking of client but you only get 10 bookings a month.
Reasons for Choosing Schedulicity
I use Wix tools for my website and it is free with my subscription.Switched From
WixReasons for Switching to Schedulicity
It allow me to setup my schedule system without plan- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to use + Outstanding customer service
Reviewed on 2020/12/16
Outstanding customer service. Very helpful and resourceful staff, I always got a prompt and warm...
Outstanding customer service. Very helpful and resourceful staff, I always got a prompt and warm response to my inquiries. I felt supported and well cared for.
Pros
Very simple and intuitive setup process.
Super user friendly.
Loved the add-on format for selecting the services I needed, not paying for features I wouldn't use.
Cons
I would have loved to be able to translate all of the automated emails for my francophone clients and be able to offer them with access to their accounts on a French platform but overall I was so satisfied with the product I found it was worth working around this minor issue!
Alternatives Considered
MindbodyReasons for Switching to Schedulicity
The cost was what enticed me. The ease of use and customer service got me to stay- Industry: Photography
- Company size: Self Employed
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great appointment booking software for small businesses!
Reviewed on 2022/01/16
It has saved me a lot of time and kept my clients on track with their bookings while I didn't have...
It has saved me a lot of time and kept my clients on track with their bookings while I didn't have to do much on the backend. That has been a lot less stress for me and absolutely worth it!
Pros
I love that even on the free plan, the software still has very usable features, albeit limited.
Cons
I will have to admit it's a bit pricy, especially for a small one person business. However, if you're planning on growing and are serious about automating bookings and saving time, it really is a huge time saver!
Alternatives Considered
Acuity SchedulingReasons for Switching to Schedulicity
Various features that attracted me to this product vs the other.- Industry: Education Management
- Company size: 2-10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Once an excellent scheduling and payment processor...now subpar
Reviewed on 2019/08/30
The business problems I am solving appear to be those created by using Schedulicity. The 'Rockstars...
The business problems I am solving appear to be those created by using Schedulicity. The 'Rockstars' are friendly, but whoever is in charge really needs to think about R & D and QA.
I loved Schedulicity at its inception, now I see very little benefit to using it....unless you call mindless hours clicking on appointments to determine whether or not a session has been paid for each and every session for each and every client.
Pros
Scheduling is easy from my clients end. Set up was easy.
I DID like the ability to quickly checkout clients and track packages. This functionality has had bugs for at least 6 months. Schedulicity has now introduced a new bug, such that on the calendar view, I cannot tell who has been checked out.
Cons
The number of bugs that are introduced and the absolute waste of time spent on non-sensical aesthetic icons. The lines of the icons became smaller. They got rid of an apple symbol. Who are the ad wizards who decided this is a necessary and useful functionality update?
Most users of this product are literate. Most users of this product are seeking ease of use and functionality. Yes, we want it to look nice, but the icons actually look sillier and some poor developers spent time coding for this garbage!
Their time could have been better spent fixings the bugs and developing a QA team! Sweet baby J, how can they constantly be updating but not testing for bugs? How can a really great product become so aggravating because millennials wish to spend their energy on the thickness of lines of icons, instead of what actually matters?!
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
I have utilized online scheduling for over 15 years and this system is the most user friendly...
Reviewed on 2018/03/07
Pros
I have used many other systems and many of them are clunky and difficult to use. My high tech clients and my computer newbie clients alike tell me they appreciate how easy and intuitive the options are. I like that it doesn't require that I take payment or payment information from my clients. I don't want to scare them away when they want to work with me. I like that I can keep track of packages by date so I know when packages have been purchased and what is left over easily. I like that system works well on a phone and on my computer. The staff response rate is incredibly quick and knowledgeable, it also feels personal, like a friend is writing me about the status of my request, not just a down and dirty response. When staff doesn't know the answer, they get back to me fast. Other systems I have used have bugs in the system that they have expected us to get used to. I have only had one time when we couldn't use the system for a very brief period of time in over 5 years of use. Love the fact that we can customize personal time into the schedule easily, and that we can click on it to change individual or series appointments, very useful.
Cons
I would love to look back on dates for even longer than the system allows - years back would be great. It really has replaced my datebook and I have always been a paper datebook girl but this was too easy too use for everything. I had so many people using the online system that I couldn't keep up with the paper option, it was no where near as up to date as the online system. I would like the date to be more obvious for package purchases than it is currently. You can see when it was purchased in edit, but it's not visible unless you hit that button.
Schedulicity FAQs
Below are some frequently asked questions for Schedulicity.Q. What type of pricing plans does Schedulicity offer?
Schedulicity offers the following pricing plans:
- Starting from: US$34,99/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Schedulicity Free offers up to 10 bookings per month, provider notifications (email and text), email reminders for clients, free business and client apps (iOS and Android), simple marketing tools, and email support. Schedulicity Unlimited offers everything in the Free plan, plus unlimited appointments and classes; robust marketing tools, including email and text reminders, personalized emails, and automation; built-in payment processing at 2.5% + 15¢ for every transaction; waitlists, waivers, and no-show protection; customizable packages, discounts, and auto-billing; and unlimited phone and email support. The Unlimited Plan starts at $34.99 for solo providers. Add up to five additional providers for $10 per month per provider, totaling $44.99 to $84.99 per month. If you have seven or more providers, add them all for $94.99 per month.
Q. Who are the typical users of Schedulicity?
Schedulicity has the following typical customers:
Self Employed, 2-10, 11-50, 51-200
Q. What languages does Schedulicity support?
Schedulicity supports the following languages:
English
Q. Does Schedulicity support mobile devices?
Schedulicity supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Schedulicity integrate with?
Schedulicity integrates with the following applications:
Google Calendar, Microsoft Outlook, Stripe
Q. What level of support does Schedulicity offer?
Schedulicity offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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