Schedulicity
About Schedulicity
Schedulicity is the go-to scheduling software for busy service providers and small businesses working with clients. We provide an all-in-one solution for appointment booking, class and workshop management, digital marketing, and built-in payment processing.
INTUITIVE SCHEDULING
Whether you’re on the go or working out of a salon or studio space, keep control of your calendar with color-coordinated appointment blocks; icons to spot first-time clients, new client message, and waitlist request notifications; and more.
You can even save client preferences in their profile notes and invite them to add a credit card to their account to speed up checkout.
Flag no-shows, set up recurring appointments, or automatically block off time with our Personal Time feature.
CLASS MANAGEMENT
Running a class?
Customize policies for anything, from requiring deposits to acknowledging waivers, and turn on our Waitlist feature for your most popular instructors or classes.
Use our mobile app to check in attendees, mark cancellations, and get instant alerts for waitlisted clients — all before class starts.
You can even encourage clients to invite friends and family with our Group Booking feature.
MULTIPLE LOCATIONS
If you’ve got multiple employees (or business partners!) at one location, link ‘em up and keep everyone’s payments and client lists separate.
You can even bundle and sell classes with our Packages feature.
DIGITAL MARKETING
Whether you’re using our scheduling software for class management or single appointments, every small business benefits from digital marketing.
Schedulicity offers everything you need to upsell and communicate without the extra apps.
Send one-off email campaigns (with your logo!) for special promos, new classes or products, and more.
Send automatic emails for birthdays, new clients, receipts, and appointment reminders.
If your clients prefer to get personal, set up automatic reminder texts. Clients can respond CONFIRM, and your calendar auto-adjusts.
This feature helps cut down on no-shows, cancellations, and rescheduling.
Expand your marketing efforts without breaking the bank using Schedulicity’s embeddable widgets.
Add a Book Now button to your website, Instagram, and Facebook. You also get a listing on The Marketplace, which opens you up to 25+ million potential clients.
BUILT-IN PAYMENT PROCESSING
With so many clients, it can be tough to track payments and request tips – unless you have Schedulicity Pay.
It handles everything: Tipping, auto-billing, refunds, prepayments, gift cards, and more –– all for 2.6% + 10¢ for every transaction.
We offer two-day funding, and no hidden or annual fees ever.
We offer contactless payment, customizable tipping percentages, pay-by-text or QR code, and card readers (if your clients prefer to dip and swipe).
DETAILED REPORTING
Schedulicity’s reports turn hard data into easy-to-read trends that help you do your taxes, adapt your promotions, hone your marketing, optimize your pricing, and more.
You can get detailed information on everything, from schedules to clients to payment.
Key benefits of Schedulicity
- Control your calendar with color-coordinated appointment blocks and special icons for first-time clients, client messages, and more
- Flag no-shows and cancellations, set up recurring appointments, and block off one-time or recurring breaks with the Personal Time feature
- Import your existing client list and add client preferences to their profile notes
- Use our Waitlist feature for your most popular classes, providers, or appointment times. Get instant emails when a waitlisted client can fill a spot.
- Customize policies, upload and manage waivers, check attendees in and out, add or edit class listings, link classes, and clone and republish past events.
- Bundle packages together to sell multiple classes upfront, and use Group Booking to encourage clients to invite friends and family.
- Link multiple employees and/or locations while keeping payments and client lists separate.
- Edit individual service providers’ bios, images, schedules, and appointment notifications.
- See reports for Class and Workshop Popularity, Class Attendance, Estimated Revenue, Booking Activity, Package Popularity, Promotion Performance and Popularity, Sales Summary, and Cancellations.
- Build out automatic or single email templates with your logo, and send to your client list using list segmentation.
- Send text message reminders to cut down on no-shows, last-minute rescheduling, and cancellations. Your clients can reply CONFIRM to solidify their appointment in your calendar.
- Choose from several styles of embeddable Schedulicity widgets to add booking directly to your business's website, Instagram, and Facebook;
- Customize your listing on The Marketplace with services/classes, business hours, provider/instructor info, multiple locations, and social media links.
- Use our built-in payment processor at 2.6% + 10¢ for every transaction with no hidden or annual fees, two-day funding, and contactless payment and tipping.
- Handle gratuity, discounts, tax, and upsells right in the booking app.
- Manage appointments, locations, and service providers through our free booking app.
Images
Not sure about Schedulicity?
Compare with a popular alternative
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
Alternatives
Calendly
Square Point of Sale
Gmail
Noterro
Reviews
Already have Schedulicity?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Makes my business run much smoother
Reviewed on 2019/10/19
See my pros above. Online scheduling is the way of the future. As a client, I don't always have...
See my pros above. Online scheduling is the way of the future. As a client, I don't always have time to call during business hours to schedule appointments.
Pros
On the client end, my clients can book appointments any time of day or night from their phones or PC. I love requiring clients to leave a credit card for booking. This has all but eliminated my no-shows. Also love that my employees can check and adjust their schedules and re-book clients easily.
Cons
Somewhat glitchy at times. I don't like that I can't make certain services available on select days only.
- Industry: Education Management
- Company size: 2–10 Employees
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Better than sliced bread!!!
Reviewed on 2016/06/20
I have used Schedulicity for my tutoring and test preparation business for almost three years. I...
I have used Schedulicity for my tutoring and test preparation business for almost three years. I love that I can integrate the app into my website and Facebook page. I keep my customers on my pages rather than sending them to a third party. The company is very responsive to the needs of their clients. The app if forever changing to better meet our needs. I am now able to change pricing per customer rather than just by service which is one of the suggestions that I submitted. For an extra $10 a month, you are able to add other providers on your account and you can change your plan at any time. I do not use the payment processing as I have PayPal integrated into my website. Again, I keep my customers on my website!!! Feel free to look at my website to see how I use the program, www.PromiseLearningATL.com
Pros
Ease of use, ability to customize for any business, multiple providers can be added, mobile and web interfaces, appointment notifications, integrates into my website and FB page, great customer service, always changing to better meet my needs
Cons
Payment interface is not PayPal
- Industry: Sports
- Company size: Self Employed
- Used for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 3.0 /10
Not a very clear product
Reviewed on 2018/10/05
Pros
It works for payments and maintains my card information. Payment options can be changed easily.
Cons
My Aerials teacher uses this app for her scheduling/payment options. It's okay, it definitely works for payment options. But I can't see how many classes I have left, how to schedule clearly, etc. There's not a lot of instructions. And the historical aspects don't show up. It's been a struggle to figure out and I have quit using it for anything other than making a payment.
Response from Schedulicity
Good morning,
I'm sorry that you're not having a great experience using our platform. Would you mind passing along the name of the Aerials teacher that is using our software? We might then be able to understand the issues you're experiencing on your end. Also, as you haven't left your contact info, I'd love to leave mine for you to contact me at your convenience with any other concerns - [email protected]
Best,
Michael Wilson
- Industry: Cosmetics
- Company size: Self Employed
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 5.0 /10
Not many features
Reviewed on 2022/11/06
Pros
Easy to use for me and my clients, very straightforward
Cons
Lacking some features in comparison to some other scheduling apps
Response from Schedulicity
Hello, Taylor,
We appreciate you taking a moment out of your busy day to leave us a review. I'm glad to hear that our software is easy for you and your clients to use. That's one of our number one goals.
Having said that, I'd love to know more about the features you'd like to see added. We're always eager to learn from our users, and hear what they're missing. If you're up for sharing more, please drop us a line at, [email protected].
- Industry: Higher Education
- Company size: 10,000+ Employees
- Used Daily for Free Trial
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 5.0 /10
Needs specialized scheduling feature…
Reviewed on 2021/08/22
I believe that it is a great product I think they just need to fix some of the features but I don’t...
I believe that it is a great product I think they just need to fix some of the features but I don’t know whether or not that was because it was a trial basis. Software looks really nice is very easy to set up scheduling however if they can just add a feature for special scheduling it would be an awesome product.
Pros
it is very easy to use is very easy to set up your scheduling an appointment so I thought that was very good about the software. The aesthetics are very seamless and you can tell that the developers definitely kept in mind the end-user when setting up appointments at all levels.
Cons
It is a wonderful product I believe that it is not very useful for individuals who have fluctuating schedules. I’m not sure if this was just a limited platform when completing the trial but it would be nice to kind of see that because not everyone is able to schedule the same time every day.
Schedulicity FAQs
Below are some frequently asked questions for Schedulicity.Q. What type of pricing plans does Schedulicity offer?
Schedulicity offers the following pricing plans:
- Starting from: US$34.99/month
- Pricing model: Subscription
- Free Trial: Available
Schedulicity Free offers up to 10 bookings per month, provider notifications (email and text), email reminders for clients, free business and client apps (iOS and Android), simple marketing tools, and email support. Schedulicity Unlimited offers everything in the Free plan, plus unlimited appointments and classes; robust marketing tools, including email and text reminders, personalized emails, and automation; built-in payment processing at 2.5% + 15¢ for every transaction; waitlists, waivers, and no-show protection; customizable packages, discounts, and auto-billing; and unlimited phone and email support. The Unlimited Plan starts at $34.99 for solo providers. Add up to five additional providers for $10 per month per provider, totaling $44.99 to $84.99 per month. If you have seven or more providers, add them all for $94.99 per month.
Q. Who are the typical users of Schedulicity?
Schedulicity has the following typical customers:
Self Employed, 2–10, 11–50
Q. What languages does Schedulicity support?
Schedulicity supports the following languages:
English
Q. Does Schedulicity support mobile devices?
Schedulicity supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Schedulicity integrate with?
Schedulicity integrates with the following applications:
Google Calendar, Microsoft Outlook, Squarespace, Stripe, Wix, WordPress
Q. What level of support does Schedulicity offer?
Schedulicity offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Related categories
See all software categories found for Schedulicity.
