Schedulicity

4.4 (124)
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About Schedulicity

Schedulicity is the go-to scheduling software for busy service providers and small businesses working with clients. We provide an all-in-one solution for appointment booking, class and workshop management, digital marketing, and built-in payment processing.

INTUITIVE SCHEDULING

Whether you’re on the go or working out of a salon or studio space, keep control of your calendar with color-coordinated appointment blocks; icons to spot first-time clients, new client message, and waitlist request notifications; and more.

You can even save client preferences in their profile notes and invite them to add a credit card to their account to speed up checkout.

Flag no-shows, set up recurring appointments, or automatically block off time with our Personal Time feature.

CLASS MANAGEMENT

Running a class?

Customize policies for anything, from requiring deposits to acknowledging waivers, and turn on our Waitlist feature for your most popular instructors or classes.

Use our mobile app to check in attendees, mark cancellations, and get instant alerts for waitlisted clients — all before class starts.

You can even encourage clients to invite friends and family with our Group Booking feature.

MULTIPLE LOCATIONS

If you’ve got multiple employees (or business partners!) at one location, link ‘em up and keep everyone’s payments and client lists separate.

You can even bundle and sell classes with our Packages feature.

DIGITAL MARKETING

Whether you’re using our scheduling software for class management or single appointments, every small business benefits from digital marketing.

Schedulicity offers everything you need to upsell and communicate without the extra apps.

Send one-off email campaigns (with your logo!) for special promos, new classes or products, and more.

Send automatic emails for birthdays, new clients, receipts, and appointment reminders.

If your clients prefer to get personal, set up automatic reminder texts. Clients can respond CONFIRM, and your calendar auto-adjusts.

This feature helps cut down on no-shows, cancellations, and rescheduling.

Expand your marketing efforts without breaking the bank using Schedulicity’s embeddable widgets.

Add a Book Now button to your website, Instagram, and Facebook. You also get a listing on The Marketplace, which opens you up to 25+ million potential clients.

BUILT-IN PAYMENT PROCESSING

With so many clients, it can be tough to track payments and request tips – unless you have Schedulicity Pay.

It handles everything: Tipping, auto-billing, refunds, prepayments, gift cards, and more –– all for 2.6% + 10¢ for every transaction.

We offer two-day funding, and no hidden or annual fees ever.

We offer contactless payment, customizable tipping percentages, pay-by-text or QR code, and card readers (if your clients prefer to dip and swipe).

DETAILED REPORTING

Schedulicity’s reports turn hard data into easy-to-read trends that help you do your taxes, adapt your promotions, hone your marketing, optimize your pricing, and more.

You can get detailed information on everything, from schedules to clients to payment.


Key benefits of Schedulicity

- Control your calendar with color-coordinated appointment blocks and special icons for first-time clients, client messages, and more

- Flag no-shows and cancellations, set up recurring appointments, and block off one-time or recurring breaks with the Personal Time feature

- Import your existing client list and add client preferences to their profile notes

- Use our Waitlist feature for your most popular classes, providers, or appointment times. Get instant emails when a waitlisted client can fill a spot.

- Customize policies, upload and manage waivers, check attendees in and out, add or edit class listings, link classes, and clone and republish past events.

- Bundle packages together to sell multiple classes upfront, and use Group Booking to encourage clients to invite friends and family.

- Link multiple employees and/or locations while keeping payments and client lists separate.

- Edit individual service providers’ bios, images, schedules, and appointment notifications.

- See reports for Class and Workshop Popularity, Class Attendance, Estimated Revenue, Booking Activity, Package Popularity, Promotion Performance and Popularity, Sales Summary, and Cancellations.

- Build out automatic or single email templates with your logo, and send to your client list using list segmentation.

- Send text message reminders to cut down on no-shows, last-minute rescheduling, and cancellations. Your clients can reply CONFIRM to solidify their appointment in your calendar.

- Choose from several styles of embeddable Schedulicity widgets to add booking directly to your business's website, Instagram, and Facebook;

- Customize your listing on The Marketplace with services/classes, business hours, provider/instructor info, multiple locations, and social media links.

- Use our built-in payment processor at 2.6% + 10¢ for every transaction with no hidden or annual fees, two-day funding, and contactless payment and tipping.

- Handle gratuity, discounts, tax, and upsells right in the booking app.

- Manage appointments, locations, and service providers through our free booking app.


Images

Schedulicity Software - Appointment Scheduling: Booking has never been easier for you and your clients. Our powerful appointment scheduling software gives you the foresight and control to better manage your time.
Schedulicity Software - Business App + Client App: So you can use Schedulicity anywhere, at anytime and your clients can book with you on the go.
Schedulicity Software - Marketing: You do great work, and we want people to know about it. Schedulicity's automated marketing tools build buzz, bring in new customers, and keep them coming back from more.
Schedulicity Software - Schedulicity Marketplace: Boost your visibility with a spot on our Marketplace, with over 65,000 appointments booked a day.
Schedulicity Software - Introducing Norm: Record transactions and process payments directly from a booking. Pay-by-phone checkout with Norm.
View 6 more
Schedulicity video
Schedulicity Software - Appointment Scheduling: Booking has never been easier for you and your clients. Our powerful appointment scheduling software gives you the foresight and control to better manage your time.
Schedulicity Software - Business App + Client App: So you can use Schedulicity anywhere, at anytime and your clients can book with you on the go.
Schedulicity Software - Marketing: You do great work, and we want people to know about it. Schedulicity's automated marketing tools build buzz, bring in new customers, and keep them coming back from more.
Schedulicity Software - Schedulicity Marketplace: Boost your visibility with a spot on our Marketplace, with over 65,000 appointments booked a day.
Schedulicity Software - Introducing Norm: Record transactions and process payments directly from a booking. Pay-by-phone checkout with Norm.

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Starting Price

US$34.99
month
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month

Pricing Options

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Integrations

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Ease of Use

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Value for Money

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Reviews

Overall rating

4.4 /5
(124)
Value for Money
4.5/5
Features
4.2/5
Ease of Use
4.5/5
Customer Support
4.5/5

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Showing 5 reviews of 124
Jo
Jo
Overall rating
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

These people are rock stars!

Reviewed on 2016/10/14

Their technical support is outstanding, they always respond quickly with professionalism. Open...

Their technical support is outstanding, they always respond quickly with professionalism. Open communication within the app or email helps fix issue in a fast manner. Ease of use for clients.

Pros

Quick support
Frees up your time
confirms appointments for you
Notifications
Android & Apple friendly
Ease of use for clients

Cons

Cannot set up special booking times for specific clients
Doesn't offer 0 minutes finish time which I feel is important

Angelica
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 5,001–10,000 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Discover the Power of Schedulicity: An In-Depth Analysis

Reviewed on 2023/06/21

I had the chance to use Schedulicity to schedule meetings and manage appointments while working as...

I had the chance to use Schedulicity to schedule meetings and manage appointments while working as an intern at the university's pharmaceutical product development and research department. The program worked wonders for streamlining our scheduling procedures. I was able to swiftly set and manage appointments because to its user-friendly layout, ensuring effective team coordination and communication. The automated reminders function increased overall productivity and reduced scheduling problems. The reporting features of Schedulicity also gave useful information about meeting attendance and resource allocation, enabling data-driven decision-making. Overall, while my internship, Schedulicity was essential in streamlining our scheduling responsibilities.

Pros

For companies looking for effective scheduling solutions, Schedulicity has a lot to offer. First of all, its simple interface enables easy navigation and rapid adoption. The software's powerful features, like automated reminders and online booking, greatly improve the client experience and lower no-show rates. Furthermore, the extensive reporting and analytics tools offer insightful data on how well businesses are performing, allowing for data-driven decision-making. With Schedulicity, organizations can retain a unified, polished image thanks to its configurable branding options. Last but not least, connectivity with well-known payment gateways streamlines transaction processes to guarantee quick and secure payments.

Cons

Even though Schedulicity has numerous advantages, there are a few things that could be done better. The limited customization possibilities for appointment kinds and booking forms, which might not meet particular business needs, is a negative. The program also lacks sophisticated marketing automation features, which might increase client involvement even more. Users have occasionally experienced technical issues, but these are uncommon and are easily fixed by the helpful customer care staff. While Schedulicity is a highly effective scheduling tool overall, it might not completely satisfy the particular requirements of every organization.

Joseph
Joseph
Overall rating
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Simple appointment scheduling with some perks but functionality low.

Reviewed on 2018/06/26

Pros

It's simple, easy for simple appointments and reasonably priced. The add-ons too are reasonable. I like the software and the price except for a few inconveniences that, in my pedestrian view, would be rather simple fixes. It's easy to make appointments, add clients, move or reschedule appointments. It allows on-line client initiated booking. All of that is great.

Cons

The system doesn't accommodate some pretty simply business structures. If you have a service business that operates in several locations, you have to have separate calendars and separate client lists for each. Or you will have to create pseudo provider names to keep it on one calendar. If you do that, the automatic email messages may send a client in the wrong direction to receive the service. I had that difficulty until I set up the separate calendar. All this being said, I can't find a calendar that is reasonably priced that does the kind of thing I need it to do. I'm a multi-location practitioner and having to maintain separate calendars, one for each site--and consequently separate client lists is frankly time consuming. Some of my clients use both locations. I don't have two businesses, just one.

Verified Reviewer
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Schedulicity is the Paramount of All Scheduling Apps!

Reviewed on 2018/11/28

I'm a lawyer by day, yogini by night. I love that Schedulicity appeals to my needy and highly...

I'm a lawyer by day, yogini by night. I love that Schedulicity appeals to my needy and highly organized personality, as well as my insatiable desire to categorize, color-code, and organize (or reorganize) my schedule with one click. The fact that it is structured and simple to use is wonderful--I don't have an extensive background in this area, but it was easy to start and simple to manage. Customer service has ALWAYS been top-of-the-line, something else that the other apps are seriously negligent in addressing. I cannot say enough good things about this app!

Pros

Foremost--the customer service with this software is the BEST. I have used *several* other apps for my yoga studio and could (1) never get someone to respond timely (2) never get my exact questions answered. The geniuses behind this app are super fast to respond, have a great sense of humor, and are down to earth. I love that Schedulicity has multiple options for classes, services, workshops, and more. The super cost-efficient pricing is unparalleled, especially for those of us just starting out. The fact that we can use it on a computer, iPhone or Android is a plus because not all of my clients are able to download apps to their phone. I had multiple complaints with the other apps I tried--I have not had a SINGLE complaint about Schedulicity. Potential clients do not have to create a profile to view my listing--which is a huge plus for those that are wary of providing personal information online. I also love that I can do quick enroll and template email announcements without having to put much thought into the design. Importing my clients from the other apps was a snap. Let's not forget that they are able to link your social media accounts (where you have control over what gets added to your listing) without you having do try to go through the hassle of uploading things one at a time. They really have done all of the work for you!

Cons

At first, I struggled with making sure my classes didn't overlap because the calendar blocks are not as distinct and divisive as that to which I am accustomed, but it was a quick fix--plus, they give you a warning pop-up when you overlap your bookings. I blame this mostly on my own personal inability to figure out my time schedules, though!!

Verified Reviewer
Overall rating
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Wow - that's all I can say!

Reviewed on 2018/07/20

Pros

Both the app and the web interface are very handy and convenient for clients to use to book their own appointments. Plus, on the business side, there are so many features, from just scheduling patients in my own office to reminders by text and email to marketing features.

Patients have told me how easy it is to schedule their appointments, and I love how it helps reduce no-shows by reminding them of their appointments. The best thing is that I can set how much in advance they receive their reminder, so that I can customize when they get notified/reminded. I like the fact that you can automatically send out a thank you to patients after they visit you the first time as well.

The cost for text reminders is less, and it's a great value for the cost of making sure you have patients that walk through the doors remembering their appointments. Highly recommended for anyone who wants to offer your patients the power and control of setting their own appointments online. I am surprised more businesses don't offer this convenience to their clients. It really is empowering to them and convenient, because they don't have to pick up the phone to schedule, modify, or cancel their appointments. Plus, once they are in the system you have their email and phone number, so contacting them is a snap if you ever need to.

Cons

A bit clunky when it comes to making appointments show up on a google calendar. Sometimes the app doesn't work as it should. I wish the app would make it easier for the business to manage their side of things, but the app is clearly designed for the customer, and the business owner needs to use the web interface for managing their side of things. No big deal, but it was just a bit confusing at the beginning, when I tried using the app to manage the business side and it wasn't working.

Showing 5 reviews of 124 Read all reviews

Schedulicity FAQs

Below are some frequently asked questions for Schedulicity.

Schedulicity offers the following pricing plans:

  • Starting from: US$34.99/month
  • Pricing model: Subscription
  • Free Trial: Available

Schedulicity Free offers up to 10 bookings per month, provider notifications (email and text), email reminders for clients, free business and client apps (iOS and Android), simple marketing tools, and email support. Schedulicity Unlimited offers everything in the Free plan, plus unlimited appointments and classes; robust marketing tools, including email and text reminders, personalized emails, and automation; built-in payment processing at 2.5% + 15¢ for every transaction; waitlists, waivers, and no-show protection; customizable packages, discounts, and auto-billing; and unlimited phone and email support. The Unlimited Plan starts at $34.99 for solo providers. Add up to five additional providers for $10 per month per provider, totaling $44.99 to $84.99 per month. If you have seven or more providers, add them all for $94.99 per month.

Schedulicity has the following typical customers:

Self Employed, 2–10, 11–50

Schedulicity supports the following languages:

English

Schedulicity supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Schedulicity integrates with the following applications:

Google Calendar, Microsoft Outlook, Squarespace, Stripe, Wix, WordPress

Schedulicity offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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