ADVANTAGE 365
About ADVANTAGE 365
ADVANTAGE 365 is a comprehensive, cloud-based equipment rental, sales and service ERP solution that centralizes and automates business processes including inventory, billing, quotes/orders, accounting, equipment maintenance, purchasing and much more in one mobile-friendly platform.
Certified for Microsoft Dynamics Business Central, ADVANTAGE 365 provides automated billing, credit card and ACH payment processing, equipment tracking, fleet management, service alerts, purchase reorder points and more in a system that comfortably scales as you grow.
For on-going support, RMI provides dedicated account executives, staff developers, and client service specialists to assist with the implementation and customization of ADVANTAGE 365. System support, training and custom reports are included and unlimited.
Key benefits of ADVANTAGE 365
-Automate billing - Finish in minutes, not days
-Never lose track of rented equipment
-One tightly integrated, comprehensive system
-No long-term commitments
-Scalable from single user startups to international enterprises
-Included: full implementation, unlimited training and support.
All of this and more is part of RMI's ADVANTAGE 365 software!
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Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Transportation/Trucking/Railroad
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Panus USA LLC RMI Review
Reviewed on 2024/11/12
Overall experience has been good. Recording all past history to get RMI up to date was a lot of...
Overall experience has been good. Recording all past history to get RMI up to date was a lot of work, but RMI support team helped me out.
Pros
What I like the most is the support that comes with it. As a new bookkeeper, I have a lot of questions the support team has assisted me with.
Cons
Comparing to QB, it is not as simple. But that was known from the start.
- Industry: Logistics & Supply Chain
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Customer Review
Reviewed on 2024/11/12
RMI has been great to me overall the past 5 1/2 years; however, it has been getting harder to get...
RMI has been great to me overall the past 5 1/2 years; however, it has been getting harder to get someone on the phone in the support department though. Overall, we would love to keep working with RMI and we have had very good experiences.
Pros
How easy the software is to use. The help of the support staff - not as good as it once was though.
Cons
The support staff isn't as strong as it used to be.
Response from RMI
Michael, thank you for your thorough, honest review - your feedback is invaluable. We do want to
acknowledge and apologize for your recent difficulties in reaching our Support team. Support continues to
be a great source of pride for us as a reliable source of assistance no matter how straightforward or complex
the request - our customers should expect nothing less
- Industry: Medical Devices
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
SERP Review
Reviewed on 2022/01/06
I have been largely frustrated with the platform and the support.
I have been largely frustrated with the platform and the support.
Pros
The client’s ability to require approval on selected equipment and the client facing portal.
Cons
Access to helpful training, limited customization on contract terms, limited approval flows on purchasing, limited report/data export, charges on secondary items on formulary, not knowing about operational changes prior to update releases or when they will occur.
- Industry: Machinery
- Company size: 11–50 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Not your target customer but...
Reviewed on 2022/01/05
The support at RMI is fabulous. We have an onsite computer science engineer with a specialty in...
The support at RMI is fabulous. We have an onsite computer science engineer with a specialty in Database management and she and [SENSITIVE CONTENT] at RMI have done an amazing job of configuring our package to support the very unique aspects of our business so that we have the data and metrics we need to manage our business.
Pros
We are a manufacturer of custom tooling used by the plastics industry to decorate and assemble their products. The reason we bought this is because we were already using Navision and had done some custom programming that handled the detailed data and work instructions on over 40,000 molds that we have on file for our customers. This was the only software option we found that could be configured to make order entry relatively easy.
Cons
The CRM component is a hot mess. Ridiculously cumbersome and frankly, unusable. We had to purchase Salesforce.com and run that separately which is a shame. We also use ZoomInfo. Too bad this software can't have an embedded CRM feature that functions like Salesforce and integrates with ZoomInfo.
Response from RMI
Hi Katherine,
Thank you so much for the thoughtful review! We're always glad to help! We're also hopeful that in the next release, the CRM portion might be a little smoother.
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Captures the Details
Reviewed on 2022/01/06
The fact that there isn't an Instructions Handbook given to the customer after the setup left us...
The fact that there isn't an Instructions Handbook given to the customer after the setup left us having to create our own. This should have been customized with the pages we use and given to us. Also, the training should have given us a big picture explanation first and then been broken down from there. It seems like we went straight into pages that looked like Greek to us when we started. Not everyone who knows how to use a product is skilled at training others to use it, but there are programs to teach people how to train others more effectively. Having well-trained trainers will help your customers tremendously.
Pros
Considering our business model is atypical, the software allows us to do most of what we need to do.
Cons
Having to create a new PO for recurring charges every month without the option of it automatically generating on its own is ludicrous for us.
Alternatives Considered
Salesforce Service CloudReasons for Choosing ADVANTAGE 365
It wasn't robust enough for what we needed.Switched From
QuickBooks Online AdvancedResponse from RMI
Hi Lucy,
Thank you so much for the feedback! This is the kind of specific, actionable information that will help us improve our system. Thank you!
ADVANTAGE 365 FAQs
Below are some frequently asked questions for ADVANTAGE 365.Q. What type of pricing plans does ADVANTAGE 365 offer?
ADVANTAGE 365 offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Not Available
Please contact RMI for more information on pricing.
Q. Who are the typical users of ADVANTAGE 365?
ADVANTAGE 365 has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does ADVANTAGE 365 support?
ADVANTAGE 365 supports the following languages:
English
Q. Does ADVANTAGE 365 support mobile devices?
ADVANTAGE 365 supports the following devices:
Q. What other apps does ADVANTAGE 365 integrate with?
ADVANTAGE 365 integrates with the following applications:
Avalara, Microsoft Excel, Microsoft Outlook, Microsoft Power Automate, Microsoft PowerPoint, Microsoft SharePoint, Microsoft Teams, Microsoft Word
Q. What level of support does ADVANTAGE 365 offer?
ADVANTAGE 365 offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support
Related categories
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