About Sprout Social
Sprout Social is your new home for social media management, with all the tools you need in one powerful package. Sprout Social emphasizes the four components of social media effectiveness; Monitoring, Engagement, Measurement and Growth.
Engagement - The new Engagement Report provides insight on team interactions (Premium Plan only). Expose trends in social engagement by day & time and see how you stack up against profiles with similar message volume.
Publishing - Drafts feature in Sprout helps you capture your thoughts for future social publishing.
Sprout's shared Team Content Calendar gives you a comprehensive view of scheduled messages across your entire team
Monitoring- Sprout's Smart Inbox is the ultimate social media monitoring feature; it combines every message, alert and action from all your profiles into a single, filterable stream.
Analytics - Sprout combines profile-level, group and roll-up analytics reports to get a high or low level look at performance. You can report on your social profiles in the way that makes sense to your business.
Collaboration - Route messages to appropriate departments and see who is available to respond on the spot. Never duplicate efforts when responding to a customer with our real-time collaboration features.
CRM - Sprout gives you immediate access to conversation history every time you hit reply, so you can respond quickly and personally. History is accessible throughout the app—click on an avatar to see all past interactions.
HelpDesk - Turn social media conversations into customer service tickets and easily capture your customers' queries with just one click. Let your customer use the social channel they prefer, while your support efforts can stay in your existing help desk platform.
Mobile - Schedule and publish messages, view and manage your feeds, perform keyword searches, view contact history, check sent message stats and more—anytime, anywhere.
Pricing starting from:
N/A
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Sprout Social
Key benefits of Sprout Social
- Publish & schedule updates across social channels with a single click
- Monitor your brand & competition across social channels and the web
- Connect with highly targeted customers through our Discovery tools
- Measure success with robust reporting and analytics
- Collaborate with our team, tasks and permissions tools
- Monitor Check-Ins and Visitor Loyalty
- Manage it all on the go with Sprout Social For Mobile
- Create custom branded reports on your social media efforts in just a few clicks.
- Capture and measure data right in your browser, or export to PDF format for sharing. There is a robust set of analytics for Twitter, Google Analytics and Facebook Fan Pages.
- Sprout Social's contact manager also keeps track of all of your communication history, user profile information, notes, reminders and more.
- Make content creation a team effort with Sprout's collaborative publishing calendar.
- Access to Sprout's ViralPost® Send Time Optimization technology.
- Post from desktop, iOS (including iPhone and iPad), Android and Browser Extension.
Devices
Business size
Markets
Austria, Australia, Brazil, Canada, Switzerland, China, Germany, Denmark, Finland, France, United Kingdom, Ireland, India, Italy, Malta, Norway, New Zealand, Portugal, Sweden, United States and 15 others
Supported Languages
Brazilian Portuguese, English, French, Italian, Spanish
Pricing starting from:
N/A
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Sprout Social
Images
Features
Total features of Sprout Social: 85
Alternatives
Hootsuite
Buffer
SocialPilot
CoSchedule Marketing Suite
Reviews
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- Industry: Education Management
- Company size: 10 000+ Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Sprout Social is a great all around social media manager.
Reviewed on 2022/06/07
Sprout Social is a great all around social media management software. It can be expensive, but if...
Sprout Social is a great all around social media management software. It can be expensive, but if you don't know what you are exactly looking for to help you manage your social media, I can say Sprout Social is the best option since you can have a bit of everything.
Pros
Sprout Social has enought features to cover all areas on social media management.
Cons
Sprout Social can be very expensive and the per user pricing doesn't help.
- Industry: Marketing & Advertising
- Company size: 2-10 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Sprout Social is a marketing agency's best friend.
Reviewed on 2022/05/05
Very positive one, I'd happily return to using this software if my team were to suggest changing...
Very positive one, I'd happily return to using this software if my team were to suggest changing back to it.
Pros
The best thing about this software is the number of features it offers to facilitate post scheduling without it feeling overwhelming.
Cons
The worst part about this software would probably only be the price. While it makes sense to pay for what you get, it was just barely out of our budget at the time.
Reasons for Switching to Sprout Social
The features it offered as well as the helpful customer support.- Industry: Marketing & Advertising
- Company size: 2-10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Sham
Reviewed on 2022/05/25
This business is a sham. They billed the card on file twice for various months and refused to give...
This business is a sham. They billed the card on file twice for various months and refused to give an explanation. Also, all of its feature are now basically available for free through meta admin panel.
Pros
Its features in 2017. Back then it had innovative features, but not today. They are available for free.
Cons
Functionality. It is not worth the money.
- Industry: Retail
- Company size: 1 001-5 000 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Best social media tool for content
Reviewed on 2022/05/10
Great!
Great!
Pros
It is focused on getting the content out and scheduling it. It is also geared towards answering questions from clients.
Cons
It could do a better work on the analitical side
Alternatives Considered
HootsuiteSwitched From
Emplifi Social Marketing Cloud- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Effortless pre-publishing and superb social media analytics
Reviewed on 2022/05/06
Since subscribing to Sprout in the past 3-4 years, I have been able to grow my business due to the...
Since subscribing to Sprout in the past 3-4 years, I have been able to grow my business due to the ease of reporting to clients. A big thank you from me as a small business owner.
Pros
I am not a data person so need to see analytics in an easy to read and understand format. Sprout does this superbly in a a visual way.
Cons
None to be honest. I am happy with the functionality of the software and what it does for my small business.
Sprout Social FAQs
Below are some frequently asked questions for Sprout Social.Q. What type of pricing plans does Sprout Social offer?
Sprout Social offers the following pricing plans:
- Starting from:
- Pricing model: Subscription
- Free Trial: Available
It is available across three pricing plans, outlined below: Standard: $89 per user/month (billed annually) or $99 month-to-month Professional: $149 per user/month (billed annually) or $169 month-to-month Advanced: $249 per user/month (billed annually) or $279 month-to-month
Q. Who are the typical users of Sprout Social?
Sprout Social has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000
Q. What languages does Sprout Social support?
Sprout Social supports the following languages:
Brazilian Portuguese, English, French, Italian, Spanish
Q. Does Sprout Social support mobile devices?
Sprout Social supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Sprout Social integrate with?
Sprout Social integrates with the following applications:
Facebook for Business, Feedly, Glassdoor, Google Analytics 360, Google My Business Review Manager, HubSpot CRM, Instagram, LinkedIn for Business, Shopify, Twitter, UserVoice, Zendesk
Q. What level of support does Sprout Social offer?
Sprout Social offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for Sprout Social.
- Social Media Marketing
- Social Networking
- Publishing and Subscriptions
- Brand Management
- Competitive Intelligence
- Social CRM Tools
- Marketing Analytics
- Reputation Management
- Social Media Management
- Social Media Monitoring
- Collaboration
- Customer Experience
- Content Marketing
- Customer Engagement
- Social Media Analytics Tools
- Social Listening Tools
