About Volusion

The free, <strong>ready-to-use templates</strong> will make your site shine in less than sixty seconds. Simply choose from any of the 120 high-quality ecommerce templates.

The <strong>Showcase with vZoom™</strong> gives customers a crystal clear view of your products. By using the mouse, shoppers can see the finest details of any product image to create confidence in the quality of your items before they purchase.

Take advantage of the <strong>unlimited product options</strong>. The built-in Color Swatch feature highlights all of the colors and textures of your products. This useful feature gives shoppers the ability to quickly browse and view each product option, helping them to make the perfect purchase.

With so many great products shoppers can see on your site, they will probably need a <strong>product comparison</strong>. Give them a hand by using the Product Compare tool to view multiple product details side by side.

The <strong>soft add to cart feature</strong> gives customers the opportunity to search for more products by allowing them to add products to their cart without leaving the product page. Instead of leading shoppers to checkout, they can see a in a quick pop-up all the items in their cart.

With the <strong>integrated one-page checkout</strong> shoppers are guided through the buying process and can make use of the all-in-one checkout page. This effective tool is proven to greatly reduce abandoned carts and lost sales by creating a seamless form of customer checkout.

If your clients want to see more images of your products that´s no problem. There is no limit in the number of product photos you can add to your page. Show off your product at every angle and in every color.

Pricing starting from:

US$15,00/month

  • Free Trial
  • Subscription

Key benefits of Volusion

Some of the benefits of Volution include:
- Free 14-Day trial
- Free, ready-to-use templates
- No credit card processing fees
- Showcase with vZoom™
- Unlimited product options
- Soft 'add to cart' option
- Integrated one-page checkout
- Unlimited product photos
- Social features such as:
- Sell your products on Facebook
- Manage YouTube Videos
- Mobile-optimized version
- Reports with real-time performance data
- PCI Certified to protect your business
- Free 24x7 support from real people

Devices

Business size

S M L

Markets

Canada, United Kingdom, United States

Supported Languages

English

Pricing starting from:

US$15,00/month

  • Free Trial
  • Subscription

Images

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Volusion video
Volusion screenshot:

Features

Total features of Volusion: 16

  • CRM
  • Cataloging/Categorization
  • Credit Card Processing
  • Data Security
  • Email Marketing
  • Inventory Management
  • Kitting
  • Multi-Channel Marketing
  • Multi-Store
  • Order Management
  • Promotions Management
  • Real Time Data
  • Reviews Management
  • SEO Management
  • Shopping Cart
  • Templates

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Salesforce B2B Commerce

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#3 Alternative to Volusion
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Marketing 360

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#4 Alternative to Volusion
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Reviews

Overall rating

3,8 /5
(37)
Value for Money
3,6/5
Features
3,8/5
Ease of Use
3,9/5
Customer Support
3,8/5

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Showing 5 reviews of 37
Michael W.
Overall rating
  • Industry: Consumer Electronics
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Volusion has given us a great web site

Reviewed on 2019/01/23

We have been using Volusion since 2011. It has never failed us. Never has a customer or a potential...

We have been using Volusion since 2011. It has never failed us. Never has a customer or a potential customer called with a complaint about any aspect of our web site. We have hundreds of products, and thousands of customers. It is so easy to create new products, new pages, new categories, and arrange them as I wish. Volusion ia also handling our PPC accounts, creating and maintaining ads, with weekly reports. Overall, I would recommend Volusion to anyone looking to create a digital storefront.

Pros

The stability. There's never been an issue with connectivity.

Cons

There are not very many options for offering my customers discounts. Coupon codes are very restricted.

Verified Reviewer
Overall rating
  • Industry: Cosmetics
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Very robust software but an outdated dashboard

Reviewed on 2018/06/08

This site had a lot of features I loved and were automatically included. Multi-level pricing,...

This site had a lot of features I loved and were automatically included. Multi-level pricing, customer ticketing, ability to receive multiple payments against an invoice. Features that I no longer have on Shopify or have to pay extra for.

Pros

The best thing about Volusion is that many of the features are automatically included in their packages. Unlike Shopify where you have to add other apps to do things you want it to do. We were on Volusion about three years before switching to Shopify and it wasn't our choice to switch.

Cons

It wasn't easy for my staff to learn and the dashboard isn't very user-friendly or aesthetically pleasing like it's competitors. There aren't many free themes that make your site look amazing so you really need to pay for customization unless you know how to do it yourself. Also, downtime. It didn't happen often but when it did, you just have to wait until it comes back up.

Maggie M.
Overall rating
  • Industry: Design
  • Company size: 51-200 Employees
  • Used Other for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Nice starter for e-commerce or small inventory options

Reviewed on 2020/05/26

Overall experience was middle of the road. If you have a simpler website this will work okay for...

Overall experience was middle of the road. If you have a simpler website this will work okay for you, but for the industry I was in it was not able to handle the complexity of variations in the products for sale. When it came time to create a second website our company went with a different e-commerce platform that could handle it with a better user experience (both consumers buying on the website and administrators/customer service processing orders from the website's back-end dashboards).

Pros

I liked that they offered custom website design services so you know their design will work with optimally with their platform. Even though wait time were sometimes long, technical support also helped you with setup and testing different configurations to make sure it was working correctly or in the way you are hoping it to. The ability to mass download and update product information fields, including shipping, SEO, and pricing using Excel files was a huge plus.

Cons

Features for price differences on different options is too linearly set up, and the options show the user the price difference as (+/-)$0.00 to the base price shown, not the actual final price, which is confusing to many users. It was also difficult to create strict multi-variant pricing rules for products in which there was more than one option that effected final price (e.g. size and color).

Robert e. F.
Overall rating
  • Industry: Publishing
  • Company size: 1 001-5 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Volusion is my only choice for SMB Ecommerce

Reviewed on 2016/07/19

I have owned Ecommerce sites since 2004 and Volusion is the best service for my needs. Excellent...

I have owned Ecommerce sites since 2004 and Volusion is the best service for my needs. Excellent library of features and very easy to use. Integrates with numerous marketplaces as well.

Pros

- Ability to input COGS (the price I'm paying a manufacturer/supplier).
- Ability to automate orders to be sent to vendors
- Import/Export functionality works very well
- Provide important features like the ability to setup redirects, edit your robots.txt file, etc.

Cons

- Volusion does offer SEO-friendly URLs but the naming convention applied could be cleaner
- Volusion's free website templates are good, but very simple. If you would like a more advanced template their custom development fees are costly

Ryan S.
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

It's full featured, but has fallen behind to more modern competitors

Reviewed on 2018/06/14

Pros

Very nuanced. Product options, shipping options, categories, etc. provide many options for customizing your store without the need for 3rd party integrations for added cost.

Cons

When issues arise, there is no email support, limited phone support and a live chat window (using Intercom) that just doesn't cut it. When a store goes down or has an issue, it's important to know exactly what the status of that issue is, and a live chat that can sometimes take an hour or more for a reply is insufficient. Also, bandwidth costs are VERY expensive and bills can add up quickly for established stores.

Showing 5 reviews of 37 Read all reviews

Volusion FAQs

Below are some frequently asked questions for Volusion.

Volusion offers the following pricing plans:

  • Starting from: US$15,00/month
  • Pricing model: Subscription
  • Free Trial: Available

There are 5 packages that cater businesses of different sizes

We do not have any information about Volusion features

Volusion has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500

Volusion supports the following languages:

English

Volusion supports the following devices:

We do not have any information about what integrations Volusion has

Volusion offers the following support options:

Email/Help Desk, Phone Support, 24/7 (Live rep), Chat

Related categories

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