Setster

Online appointment scheduling software and API

4,2 /5 (86 reviews) Write a Review!

Setster Overview

What is Setster?

Feature rich with every industry standard functionality of appointment scheduling engines, yet robust to handle larger scale demands, seasonal influxes and tight integrations with third party processes using a modern build that is security focused.

Setster Overview

Pricing

Starting from
US$20,00/month

Pricing options

Free Trial
One Time License
Subscription
Open Source
Value for money

https://www.setster.com/pricing


Setster Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
English, French, German, Spanish

Media

Weekly Calendar View
Dashboard
Reports
Setster screenshot: Weekly Calendar View Setster screenshot: Dashboard Setster screenshot: Reports

Setster Reviews

Setster Reviews

Overall rating
4,2
/
5
Excellent
35

Very good
38

Average
8

Poor
3

Terrible
2

Value for Money
4,1
Features
3,9
Ease of Use
4,1
Customer Support
4,3
85% recommended this app
Michael G.

Great, we utilize weekly for all aspects of our business. Really helps to keep us organized.

Structure, organization, data/statistics.


Alexandra F.

Took a bit of time to get used to the new format, but it's grown on me!

scheduling.


Jose Q.

Automated on scheduling side, bit more on accepting side...

Ease of automating appointments on the scheduling side.


Matthew L.

Been using and making suggestions since Beta. Excellent idea, gives me edge over local...


Ryan M.

Customer service keeps me coming back but some of the features are very frustrating

Less time on the phone. Clients like the control. Web based scheduling.


Michael G.
Industry: Design
Company size: 11-50 Employees

Great, we utilize weekly for all aspects of our business. Really helps to keep us organized.

Used Daily for 2+ years
Reviewed on 2017/08/31
Review Source: Capterra

Structure, organization, data/statistics.

Pros

The statistics/data + ease of use... It's intuitive, detailed, & worth it! We utilize for all of our scheduling needs & it really has a big impact on our local showrooms. Customers rave about how easy the software is to use & we have loved our experience with the platform for years! Highly recommend it.

Cons

Not much... maybe the ability to tailor the software further for specialty needs. Allowing for more custom needs, wants within the software/dashboard.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Alexandra F.
Industry: Fine Art

Took a bit of time to get used to the new format, but it's grown on me!

Used Daily for 2+ years
Reviewed on 2018/02/15
Review Source: Capterra

scheduling.

Pros

It is the number one way for me to have clients schedule meetings. I give them a login, and then they simply mark down the time and date they want to participate in an event. They sign up at they're leisure, which makes managing it even easier for me!

Cons

Setster is still incapable of allowing me to have multiple events that can be signed up for simultaneously. I must first complete the sign ups for event A, before I can begin the sign ups for event B. This occasionally results in a loss of sign-ups, or confusion for the people registering for an event. It also adds an element of unnecessary pressure, so that both A and B are ready to go when I need them.

Response from Setster

Thanks Alexandra for the honest feedback. We add features all the time and though we cant be certain this will be available any time soon, it helps us understand what's needed.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Jose Q.
Industry: Information Technology & Services
Company size: 51-200 Employees

Automated on scheduling side, bit more on accepting side...

Used Daily for 2+ years
Reviewed on 2017/09/06
Review Source: Capterra

Ease of automating appointments on the scheduling side.

Pros

Automation on the scheduling side makes it easy for the clients. Ability to customize time slots makes it easy to manipulate a schedule for lunches breaks and holidays.

Cons

Sometimes glitches cause double bookings. Time zone fields sometimes confuse clients. Also Accepting each appointment tedious if large quantity. There's confusion with "Appointment has Changed" mostly cause we have to cancel the old appointment manually on our end . Finally sometimes there's appointments with no reminder or confirmation from time to time.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Matthew L.
Industry: Music
Company size: 11-50 Employees

Been using and making suggestions since Beta. Excellent idea, gives me edge over local competition

Used Daily for 2+ years
Reviewed on 2017/08/31
Review Source: Capterra

Pros

Lots of features and customizations. Has brought in several hundreds of clients through the doors over the past couple of years all without lifting a finger or answering a phone call or trying to reach out. Love the bios and profiles and app has improved quite a bit.

Cons

Calendar doesn't function well, never used it but would be nice to show only Setster appointments instead of all appointments. Also no way to import availability from another software. Have not seen a release with new features/bug fixes in at least a year.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Ryan M.
Industry: Alternative Medicine
Company size: 2-10 Employees

Customer service keeps me coming back but some of the features are very frustrating

Used Daily for 2+ years
Reviewed on 2017/10/15
Review Source: Capterra

Less time on the phone. Clients like the control. Web based scheduling.

Pros

The look and widgets that make it easy. Customer service is excellent and I have always been pleased even when an issue is not completely resolved.

Cons

The lack of live phone and e-mail inks in dashboard, the lack of an easily accessable list of clients appointments, the mobile scheduling is not easy to use and looks nothing like your product its confusing and throws most of my clients off so that I have to do extra work to make it right for them,

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

User recommendation
8/10
Based on 86 user ratings
Compare user recommendation rating with alternatives
Compare with alternatives

Setster Pricing

Setster Pricing

Starting from
US$20,00/month
Free Trial
One Time License
Subscription
Open Source
Value for money

https://www.setster.com/pricing

https://www.setster.com/pricing

Value for Money
4,1/5
Based on 86 user ratings
Compare value for money rating with alternatives
Compare with alternatives

Setster Features

Setster Features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
Calendar Management
Contact Management
Custom Fields
Customer Database
Customizable Branding
Customizable Reporting
Customizable Templates
Data Import/Export
Electronic Payments
Email Integration
Real Time Data
Reminders
Reporting & Statistics
Social Media Integration
Surveys & Feedback
Third Party Integration
Features
3,9/5
Based on 86 user ratings
Compare features rating with alternatives
Compare with alternatives

Categories

Additional information for Setster

Additional information for Setster

Key features of Setster

  • 24/7 Online Appointment Scheduling
  • Automatically or Manually Confirm Appointments
  • Billing and Invoicing for Scheduled Appointments
  • Easy Integration Onto Website or Blog
  • Email Verifications and Confirmations
  • Group Sessions for Classes and Tours
  • Multiple Service Provider Appointment Management
  • SMS Notifications
  • Two-Way Calendar Syncing

Benefits

Scalable - Offers a highly scalable server infrastructure and allows for growth of staff, service offerings or seasonal influx.
Integration - Plug and play with other platforms, even those legacy systems that you can’t seem to leave behind.
Security - Your implementation is always secure, and data encrypted and backed up on your own dedicated virtual servers.
Customization - Adding features, making tweaks or editing out components are commonly done for a custom fit solution.

Setster FAQs

Setster FAQs

Below are some frequently asked questions for Setster.

Q. What type of pricing plans does Setster offer?

Setster offers the following pricing plans:

Starting from: US$20,00/month

Pricing model: One Time License, Subscription, Open Source

Free Trial: Available

https://www.setster.com/pricing

Q. What are the main features of Setster?

Setster offers the following features:

  • 24/7 Online Appointment Scheduling
  • Automatically or Manually Confirm Appointments
  • Billing and Invoicing for Scheduled Appointments
  • Easy Integration Onto Website or Blog
  • Email Verifications and Confirmations
  • Group Sessions for Classes and Tours
  • Multiple Service Provider Appointment Management
  • SMS Notifications
  • Two-Way Calendar Syncing

Q. Who are the typical users of Setster?

Setster has the following typical customers:

Small Business, Large Enterprises, Public Administrations, Non Profit, Mid Size Business

Q. What languages does Setster support?

Setster supports the following languages:

English, French, German, Spanish

Q. What type of pricing plans does Setster offer?

Setster has the following pricing plans:

One Time License, Subscription, Open Source

Q. Does Setster support mobile devices?

We do not have any information about what devices Setster supports

Q. What other apps does Setster integrate with?

Setster integrates with the following applications:

Facebook, FreshBooks, Google Analytics, Google Calendar, Google Workspace, Microsoft 365, Microsoft Outlook, PayPal, Salesforce Sales Cloud, Stripe

Q. What level of support does Setster offer?

Setster offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Video Tutorials