Setster
About Setster
Feature rich with every industry standard functionality of appointment scheduling engines, yet robust to handle larger scale demands, seasonal influxes and tight integrations with third party processes using a modern build that is security focused.
Key benefits of Setster
Scalable - Offers a highly scalable server infrastructure and allows for growth of staff, service offerings or seasonal influx.
Integration - Plug and play with other platforms, even those legacy systems that you can’t seem to leave behind.
Security - Your implementation is always secure, and data encrypted and backed up on your own dedicated virtual servers.
Customization - Adding features, making tweaks or editing out components are commonly done for a custom fit solution.
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Reviews
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- Industry: Telecommunications
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Sester has a few challenges left with it, like carrying information over to the vendor.
Reviewed on 2017/09/11
I am directly benefited from this software as it automates some of my workflow on a daily basis. It...
I am directly benefited from this software as it automates some of my workflow on a daily basis. It works well, but still needs to work on clarifying its purpose.
Pros
This software provides the best platform that I know of to automating your scheduling process. The amount of information provided to the vendors is sufficient.
Cons
The fact that an automatic confirmation is sent is confusing to clients as they perceive it as a direct invitation to the meeting between the lead and the vendor.
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
We have been using your program for over 4 years. It has a great job for our company
Reviewed on 2017/09/07
Pros
Easy to work with we use it daily and the customers use it also to book parties on line. We have had no complaints from the customers
Cons
Not being to talk to a member of the company. Sometimes we have to make adjustments and would like to talk to individuals about solving some of little issues.
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
As a manager for our company, I would say it works somewhat well with a fair amount of...
Reviewed on 2017/08/31
Our users are able to sync Salesforce with their Google calendars so that we can schedule appointmen...
Our users are able to sync Salesforce with their Google calendars so that we can schedule appointments for them.
Pros
It works fairly well with Salesforce but our users are required to have Google email addresses, it does not integrate with Outlook.
Cons
Navigating through the tabs and calendars. For ever user I have to perform a series of clicks to get to their specific calendar, and if I'm looking at more than one in a session I have to refresh my page for it to actually show up.
- Industry: Design
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
it has certainly made contacting customers much easier and keeps our schedules organized.
Reviewed on 2017/09/06
Having a more easily accessible calendar to organize customer calls, notes, as well as to set times...
Having a more easily accessible calendar to organize customer calls, notes, as well as to set times aside for specific customers has allowed my work flow to improve, as I have more preparation before each call, and I know when they are set. Even if I have to reschedule one, it is easy to do!
Pros
It allows customers to see what our openings are like, easily make appointments, and having the notes features allows them to notify us of what the topic of the call will be. It easily shows their times, information, and helps me to keep my calls well organized and in a timely matter so that setting up my designs and information before the call is easier versus having a customer call while I am in the middle of other work. It allows for better preparation, and set time to talk to customers as needed.
Cons
I have some cases where customers claim they cannot make an appointment even when the time is open, but this may be due to their end, not the software. I have been finding it to be very helpful in my line of work :)
- Industry: Design
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
As a busy decorator I find it is such a timesaver to have the set sister system in place,
Reviewed on 2017/08/31
It saves me literally 10 to 12 hours a week and phone time booking appointments which translates...
It saves me literally 10 to 12 hours a week and phone time booking appointments which translates into more time with my friends and family and more money in my pocket
Pros
The ability to have preset appointments and demographic parameters communicated to scheduling people makes my life so much easier
Cons
sometimes there is a lag time between our scheduling department and my personal schedule and in my calendar but the benefits far outweigh the negative
Setster FAQs
Below are some frequently asked questions for Setster.Q. What type of pricing plans does Setster offer?
Setster offers the following pricing plans:
- Starting from: US$20.00/month
- Pricing model: Subscription
- Free Trial: Available
https://www.setster.com/pricing
Q. Who are the typical users of Setster?
Setster has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Setster support?
Setster supports the following languages:
English
Q. Does Setster support mobile devices?
Setster supports the following devices:
Q. What other apps does Setster integrate with?
Setster integrates with the following applications:
FreshBooks, Gmail, Google Analytics 360, Google Calendar, Google Workspace, Meta for Business, Microsoft 365, Microsoft Outlook, Microsoft Teams, PayPal, Salesforce Sales Cloud, Stripe, Zapier
Q. What level of support does Setster offer?
Setster offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat
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