nGage
About nGage
Lyve nGage is a cloud-based delivery management platform that helps businesses across various industry verticals such as eCommerce, courier, food, grocery, pharmaceutical, telecommunication, and banking, overcome logistics challenges by optimizing fleet utilization, automating delivery processes, monitoring and controlling cash, enabling visibility to customers and team, providing actionable reports & insights, reducing operational cost, integrating with third-party software & on-demand delivery services, and enhancing the overall customer experience.
Lyve nGage can also be integrated with our proprietary attendance & scheduling software "WaynaQ", allowing organizations to further enhance fleet efficiency and fulfill their scheduling and attendance needs. FEATURES INCLUDE:
- Dynamic Route Planning & Optimization
- Automated Dispatching
- Real Time Tracking
- Map TV
- Multiple Fleet Management
- SLA Monitoring
- Order Clubbing
- Drivers Pooling
- Cash Cycle Management & Alerts
- Intuitive Driver Mobile App
- Electronic Proof of Pickup & Delivery
- Customer Order Tracking & Feedback
- Smart Analytic
Key benefits of nGage
Enterprises that provide on-demand delivery services like fast food restaurants, groceries, pharmacies, courier services, e-commerce can benefit from:
- Dynamic Route Planning & Optimization
- Automated Dispatching
- Real Time Tracking
- Map TV
- Multiple Fleet Management
- SLA Monitoring
- Order Clubbing
- Drivers Pooling
- Cash Cycle Management & Alerts
- Intuitive Driver Mobile App
- Electronic Proof of Pickup & Delivery
- Customer Order Tracking & Feedback
- Smart Analytic
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Reviews
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- Industry: Logistics & Supply Chain
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
In Detail tracking software
Reviewed on 2024/03/06
Definitely good experience. The detailed data provided has also helped us greatly in gauging the...
Definitely good experience. The detailed data provided has also helped us greatly in gauging the performance of every aspect.
Pros
In every way possible for the On demand Market. I was an amazing experience.
Cons
Customer support could be a little more engaging and approachable.
- Industry: Food & Beverages
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
My opinion
Reviewed on 2021/08/15
Pros
Good customer support when is needed.
Simple and basic
Cons
Reporting need a lot of improvement,
Not clear picture of drivers productivity or things we need to change in a way to improve service.
Orders Assignment need to improved
IOS version of the App not there
Dashboards need a lot of improvements
Very basic system
Response from Lyve Global
We really appreciate your feedback. It helps us improve our provided features to meet our partners' needs. We had a discussion with our engagement, product and data teams regarding your concerns.
Regarding drivers' iOS mobile app, It's currently in the testing phase. It will be available soon. Regarding the dashboard and reports, we understand that each one of our clients has different reporting requirements so we included the most common reports and heat maps in our dashboard and our data team creates customized reports using an advanced data analytics platform as requested by each client. Our team is currently developing your required customized report and they shall be discussing that with you in the upcoming meetings.
Please feel free to reply back for any inquiry. We are always looking forward to your feedback and support!
nGage FAQs
Below are some frequently asked questions for nGage.Q. Who are the typical users of nGage?
nGage has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does nGage support?
nGage supports the following languages:
Arabic, English
Q. Does nGage support mobile devices?
nGage supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does nGage integrate with?
We do not have any information about what integrations nGage has
Q. What level of support does nGage offer?
nGage offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for nGage.
Fleet Management Software
