Conference Call

3.8 (4)
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Audio and web conferencing solution

About Conference Call

Conference Call by West (formerly InterCall) offers reliable and simplistic communication services for strengthening relationships with colleagues, partners, and customers. Its conferencing services assist small businesses and large enterprises in streamlining their communications and surpassing their business objectives.

Audio conferencing services enable you to host instant meetings or plan and conduct large events. Scalable web conferencing service enables your entire workforce to collaborate with each other from anywhere.


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Conference Call

3.8 (4)
VS.
Highly reviewed

Starting Price

US$19.00
month
US$14.99
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

15
75

Integrations

1
5

Ease of Use

4.5 (4)
4.7 (26)

Value for Money

0.0 (4)
4.6 (26)

Customer Service

5.0 (4)
4.7 (26)
Green rating bars show the winning product based on the average rating and number of reviews.

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Reviews

Overall rating

3.8 /5
(4)
Value for Money
0/5
Features
5/5
Ease of Use
4.5/5
Customer Support
5/5

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Showing 4 reviews of 4
Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Easy-to-use and convenient

Reviewed on 2021/04/26

I liked it. We've used many different companies and they all have their pros and cons. InterCall...

I liked it. We've used many different companies and they all have their pros and cons. InterCall was great for the most part and it facilitated many successful remote trainings.

Pros

I liked that it facilitated calls and trainings with relative ease. It had a rather comprehensive list of global dial-in numbers and that was unique and I felt it contributed to improved call quality for the participants.

Cons

The automated system was a bit complex and I often heard other calls or interruptions. I was never sure what was causing this but I imagine it was something on their administrative end. It didn't always happen, but it's clear in my mind when I reflect on my InterCall experience.

Verified Reviewer
Overall rating
  • Industry: E-Learning
  • Company size: 10,000+ Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Great online teaching alternative

Reviewed on 2021/05/04

It was great for a trial and I may try using it long-term for my general teaching needs.

It was great for a trial and I may try using it long-term for my general teaching needs.

Pros

I liked that it was a neutral platform that pretty much provided some of the same features as the online classroom I was used to. The video and audio was clear and it really facilitated the learning experience.

Cons

This is no fault of the software itself because it wasn't made to teach children or new language learners but I'd love to have a few tools for special graphics and so forth.

Carol
Overall rating
  • Review Source

Overall rating

Intercall - taking years off of my life

Reviewed on 2013/06/18

We're using WebEx with integrated Intercall audio. Before the switch, we used only Cisco WebEx...

We're using WebEx with integrated Intercall audio. Before the switch, we used only Cisco WebEx video and audio-conferencing and never had any issues. A few times a month we have 20-100+ customers dialing-in to presentations. More often than not, the system will lag and cause very loud disruptions to the presenter and participants. Attendees will occasionally unmute themselves and when we go to mute them, it either takes up to a minute to "Mute All" or we can never tell who is causing the noise due to severe lag. This is especially hard if a presenter is among the callers. Attendees have complained that they are not satisfied with the audio quality or cannot log-in altogether - they typically give up and I'm forced to apologize on behalf of this crappy system and send recordings later. Some customers are simply unwilling to put up with the junk quality audio that Intercall provides. I've asked that we revert back to the old system, but our corporation would rather save $0.01/min than preserve employee and customer sanity. Intercall causes STRESS and some days I look out of our 4-story window during meetings and want to jump. I hate Intercall.

Pros

NONE - I would give Intercall 0 Stars if I could.

Cons

Recordings take up to 1min to start, system lags frequently causing disruptions, difficult to mute users, requires users to type in attendee ID (cannot identify most callers,) users in remote locs have difficulty dialing-in, poor customer service

Elizabeth
Overall rating
  • Review Source

Overall rating

Best audio, video and web conferencing service

Reviewed on 2013/08/07

InterCall is a simple and high-quality tool for web conferencing. The audio and video are incredibly...

InterCall is a simple and high-quality tool for web conferencing. The audio and video are incredibly clear and always reliable. After using InterCall, I would never use anything else.

Pros

easy to use, safe, calendar integration tool

Conference Call FAQs

Below are some frequently asked questions for Conference Call.

Conference Call offers the following pricing plans:

  • Starting from: US$19.00/month
  • Pricing model: Subscription
  • Free Trial: Available

10 Maximum Attendees: $19/month 25 Maximum Attendees: $29/month Pay as you go: $0.10/minute/attendee

Conference Call has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Conference Call supports the following languages:

Chinese, Dutch, English, French, German, Italian, Japanese, Spanish

Conference Call supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Conference Call integrates with the following applications:

Ideagen Huddle

Conference Call offers the following support options:

Chat

Related categories

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