Kavkom

4.6 (57)
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Predictive dialer and telephony software for telemarketers

About Kavkom

Kavkom Predictive Dialer is designed to help businesses automate dialing and routing of calls to live agents. The application enables supervisors to manage and optimize prospecting, sales, and recruitment campaigns, track the productivity of agents, and provide access to specific agents to view information about leads or campaigns.

It allows employees to identify fax numbers, review unanswered calls, handle call rates, and detect unwanted or false numbers via a unified platform. Kavkom Predictive Dialer offers a variety of features including communication management, analytics, collaboration, performance tracking, email alerts, data import/export, and more. Agents can use the application to create and maintain customer profiles, record interactions, and schedule appointments in real-time.

Kavkom Predictive Dialer offers an API, which lets businesses integrate the system with several third-party platforms such as Dropbox, Click2Call, Salesforce, and more. The activity dashboard allows managers to view call statistics by agents or campaigns and collect and store telephony data in a centralized repository.


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Kavkom Software - Kavkom Predictive Dialer prospects
Kavkom Software - Kavkom Predictive Dialer statistics
Kavkom Software - Kavkom Predictive Dialer panel
Kavkom Software - Kavkom Predictive Dialer live statistics
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Kavkom Software - Kavkom Predictive Dialer prospects
Kavkom Software - Kavkom Predictive Dialer statistics
Kavkom Software - Kavkom Predictive Dialer panel
Kavkom Software - Kavkom Predictive Dialer live statistics

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Starting Price

€10.00
month
US$14.00
month

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Ease of Use

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Reviews

Overall rating

4.6 /5
(57)
Value for Money
4.5/5
Features
4.4/5
Ease of Use
4.5/5
Customer Support
4.6/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 57
Sidahmed
Sidahmed
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Using Kavkom is cool

Reviewed on 2022/08/05

We feel stressless with the UI UX, my sales love it

We feel stressless with the UI UX, my sales love it

Pros

VoIP quality and user friendly , a performant Interface

Cons

Nothing for the moment, sales are testing it

Laurent
Overall rating
  • Industry: Financial Services
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Review

Reviewed on 2021/04/21

Pros

it's very simple to use it, my children use it every day

Cons

the VOD disappear of the offer from Kavkom

Response from Kavkom

Thank you very much for all of your comments.

Chegoun
Overall rating
  • Industry: Business Supplies & Equipment
  • Company size: Self Employed
  • Used Weekly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Good software

Reviewed on 2021/04/16

Pros

This application is simple and convenient it has allowed me to do many things quickly by saving time and economy.

Cons

I will use it a lot to improve the quality of my time and innovation performance.

Response from Kavkom

Chegoun thank you very much for all of your comments and suggestions.

George
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

great softwre, easy to use and a great tool to increase the volume of calls.

Reviewed on 2015/10/26

outstanding customer service. Had an issue with starting my campaign, and the support team solved...

outstanding customer service. Had an issue with starting my campaign, and the support team solved it in two min.
Great product. Highly recommended.

Response from Kavkom

Merci, de toute l'equipe de Kavkom vous remercie pour votre feedback et se rejouit de savoir que vous avez apprecie le robot d'appel kavkom et notre predictive dialer.

assaad
Overall rating
  • Industry: Public Relations & Communications
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Je recommande sans hésitation

Reviewed on 2022/07/20

Avec Kavkom j'ai pu facilement régler la question des coûts de communication vers mes clients...

Avec Kavkom j'ai pu facilement régler la question des coûts de communication vers mes clients habituels.Mes agents également n'étaient plus du tout limités dans leur mobilité car même en déplacement les communications sont gérées.

Pros

-fonctionnalités
-Interface intuitive
-Qualité de la communication

Cons

-Il faut parfois bidouiller quand le qr code de validation ne passe pas(çà arrive très très rarement et le service technique a été réactif )

Response from Kavkom

Merci à vous pour vos bons commentaires. Nous travaillons énormément à améliorer notre service afin de proposer sans cesse des nouvelles fonctionnalités qui répondent aux besoins de tous nos clients. Notre support technique reste à votre disposition pour toute demande.

Showing 5 reviews of 57 Read all reviews

Kavkom FAQs

Below are some frequently asked questions for Kavkom.

Kavkom offers the following pricing plans:

  • Starting from: €10.00/month
  • Pricing model: Subscription
  • Free Trial: Available

Basic - €10 /user /month 100% unlimited inbound calls Mobile redirection included Virtual number offered Comfort - €20 /user /month 100% unlimited inbound and outbound calls Virtual number offered Custom - Please contact Kavkom directly for pricing details.

Kavkom has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Kavkom supports the following languages:

English, French, Hebrew

Kavkom supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Kavkom integrates with the following applications:

CRM Analytics, Dropbox Business, Google Chrome, HubSpot CRM, Pipedrive, Zapier

Kavkom offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

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